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Executive Inn

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Executive Inn
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Comanche Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2016

This is NOT a Comfort Inn anymore but Executive Inn. The front desk staff was very pleasant. Upon arrival to my upstairs room, the ac wasn't on and the room was HOT. It had been in the high 90's that day and I checked in around 930pm so it took a couple of hours for the room to cool down... More 

Helpful?
1 Thank Thunder_Sis
Guest_relations2k, Guest Relations Manager at Executive Inn, responded to this review

Hello Guest, We are glad your stay was satisfactory and that you would choose us for your next trip out to Jacksonville. We do apologize for the issues you encountered. Please let us know if there are any suggestions you may have for us to improve. Thank you for your comments! More 

1 review
1 of 5 stars Reviewed October 14, 2015

I travel up to 150 days a year for my company and try to stay at Choice Hotels. I'm a Diamond Member with them and usually have a good experience in their hotels. I wondered why this hotel wasn't on my phone app after I asked my HR Dept. to book me a room there. They are an independent hotel... More 

Helpful?
Thank Larry P
DIJASHVI_LTD, General Manager at Executive Inn, responded to this review

Dear Mr. Larry P, First of all, my staff and I thank you for giving our hotel a chance. Your cleanliness concerns are valid and warranted. The issues about the cleanliness has been addressed with my housekeeping staff personally. In addition, the matter about the condom in the room, has been addressed with my entire team as to how this... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 27, 2015

This hotel was one of the worst Comfort Inn's I've ever been in. A huge disappointment. The room was so nasty with stains & cigarette burns on the bedspreads, that I left and checked in at the LaQuinta next door, which is a beautiful hotel.

Helpful?
Thank Lisa W
DIJASHVI_LTD, General Manager at Executive Inn, responded to this review

Dear Ms. Lisa W, I am disappointed in my staff. This is not the type of experience I want my patrons to have. Quite Honestly, I just took over operations of this hotel in July 1st. I hate to blame the previous management, however the situation is just that. As a result of the lack of service, the ownership was... More 

Westlake, Louisiana
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed there on CHRISTmas eve. We made a reservation about a month prior, anyway when we arrived the very pleasant front desk clerk asked if we would like blueberries, cherry cordial or butter cookies. Of coarse I said excuse me. Well apparently the manager of this Comfort Inn went and bought all his guests for the night a little... More 

Helpful?
1 Thank Cynjackson
JACKSONVILLE, TX
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 2, 2014

Room had a terrible odor and appeared dated but appeared clean. Front desk was not welcoming. The first night the gentleman was standing in front of the breakfast area tv watching a football game and acted as if my arrival was keeping him from the game. He also stated breakfast was from 6am-10 am when it was 6-9:30. At checkout... More 

Helpful?
2 Thank MRS T
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 7, 2014

We recently stayed at the Comfort Inn for an event in Jacksonville. The staff was friendly, rooms were clean, and my favorite part of our stay was the heater in the restroom! Very well worth the money. We're considering staying there again next year.

Helpful?
1 Thank daisyflowers w
Cypress, Texas
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 17, 2014

We stayed here for one night while visitng friends in the area. It was about what we expected. Nothing fancy, but our room was reasonably clean and quiet and the rate was the lowest that we had paid for a hotel room in a long time. Be aware that the hotel does not have an elevator, so if your room... More 

Helpful?
Thank StevefromKaty
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2014 via mobile

I stayed here to save $15 instead of going to Holiday inn. I would of rather pay the $15. We went in the room the air is off so my 3 kids were complaining until the room got cool which it took awhile. I would not stay there again!!! The lady owner was not nice at all.

Helpful?
Thank Ashley W
Spring, Texas
1 review
1 of 5 stars Reviewed December 4, 2013

My sons I-Touch was left in the room. We called several hours later and they reported no one had found it. I called for several days and talked with a manager that was less than concerned. I wrote a letter to corporate, but never heard a response. This happened 3 months ago. Today. I found recent pictures from it on... More 

Helpful?
Thank Erin S
Kirbyville, Texas, United States
1 review
5 of 5 stars Reviewed August 17, 2013

I had the priviledge of staying in the Comfort Inn in Jacksonville, Texas and would like to let you know that I completely enjoyed my stay there as well as the wonderful staff. They made me and my company feel like family and treated us with respect and friendship. They have become like family and I would gladly stay there... More 

Helpful?
Thank Zoranda N
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express in Jacksonville, Texas is one of the modern and recently built hotels. The hotel has won since its opening numerous different awards like Newcomers Award, Quality Excellence Award, Readers Best Choice and Jewels of Jacksonville Top 20 Businesses. The Holiday Inn Express features 48 luxurious guest rooms with brand new plush bedding and new beds includes two king size bed with a whirlpool tub. All guest rooms have new carpets with the best amenities like microwave/ refrig, iron/ ironing board, coffeemaker, local free calls, two telephone lines, free wireless high speed Internet service in room, business center open 24 hours, brand new fitness center with modern exercise equipments, outdoor swimming pool facility and hot whirlpool spa. Best Express Start breakfast bar is open for guest from 6 AM to 9.30 AM with the hot cinnamon rolls, fruits, fruit juices, two types of milk, danishes, two types of breads, bagels, french toast, waffles with syrup, boiled eggs, four types of cereals, fruit yogurt and two types of Smart Roast coffee. ... more   less 

Additional Information about Executive Inn

Address: 1848 S Jackson St, Jacksonville, TX 75766-5800 (Formerly Comfort Inn)
Location: United States > Texas > Jacksonville
Price Range: $71 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Executive Inn 2.5*
Number of rooms: 50
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