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Extended Stay America - Dallas - DFW Airport N.

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Traveler (12)
Room & Suite (7)
Dining (1)
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Overview
  • Excellent46%
  • Very good9%
  • Average13%
  • Poor9%
  • Terrible23%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Free Airport Transportation
Fitness center
Kitchenette
Wheelchair access
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Dallas - DFW Airport N.
Special Offer: Save up to 10% TODAY!
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Reviews (43)
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All reviewsclean roomsgreat locationhome away from homefree wifigreat place to stayother hotelsshuttle servicemotel
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1 - 5 of 41 reviews
Reviewed 3 weeks ago via mobile

Check in was easy...management and staff were awesome. Room was clean and good value for price. Location was convenient to airport and trains. The airport was adequate but wait times can be long during peak times when picking up at the airport.More

Thank Todd N
Response from 00esa, Manager at Extended Stay America - Dallas - DFW Airport N.Responded 3 weeks ago

Todd, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled you were benefited with our proximity to the airport and that our service was up to your satisfaction. Thanks again, and we look forward to welcoming you back...More

Reviewed 3 weeks ago via mobile

Oh man. Where do I begin? We walked into our room and it felt like a time machine taking us back to 1925. First, Everything is out of date. The Kitchen is old and all the cabinets have some sort of stain. Second, the room....More

Thank Brenda L
Response from 00esa, Manager at Extended Stay America - Dallas - DFW Airport N.Responded 3 weeks ago

Brenda, thank you being our guest. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues....More

Reviewed 4 weeks ago via mobile

I would give a no star rating if I was able. The service received has been horrendous as well as finding bed bugs inside the room. Our groceries went bad and on top of it I spent roughly 7 hours training to get money back...More

Thank grunst08
Response from 00esa, Manager at Extended Stay America - Dallas - DFW Airport N.Responded 4 weeks ago

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed March 22, 2018

The young lady at the front desk is the only reason I did not rate this hotel as "Terrible." The only reason I stayed here was because all other hotels were booked. I arrived at 1am and when I went to sleep, I noticed old...More

Review collected in partnership with Extended Stay
1  Thank 290clarisas
Response from 00esa, Manager at Extended Stay America - Dallas - DFW Airport N.Responded March 23, 2018

Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that,...More

Reviewed February 1, 2018 via mobile

We got a full suite with a kitchen for about 90$ a night. We looked at the pictures online of what the hotel looked like and it looked really nice! This location however did not look like those cute pictures. Also you only get house...More

2  Thank Cmouse92
Response from 00esa, Manager at Extended Stay America - Dallas - DFW Airport N.Responded February 2, 2018

Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Airport Transportation
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$64 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$64 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (12)
Room & Suite (7)
Dining (1)
Questions & Answers
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Room Tips
"get the suites they are big"
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"Best location and rates"
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"all rooms are good, it would depend on your preference for the floor you would like"
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"Rooms on the right side of the building have less sun exposure and are not as hot,"
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