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The Crossroads Hotel & Suites

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The Crossroads Hotel & Suites
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
1 review
1 of 5 stars Reviewed October 12, 2015

The Morning after our stay we woke up to bedbugs all over the place. Needless to say we grabbed our things and told the clerk at the front desk. He acted like nothing was wrong. I told him all I want is my money back. He said I can't do that. Then proceeded to do something else, and said I'll... More 

Helpful?
Thank Venezia M
Miami Gardens, Florida
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed April 28, 2015

This hotel was terrible, we needed a place to stay for the night before heading to Houston the next morning so i opted for this location because it was close to the airport and it was a last minute deal. 40$ I mean you get what you pay for, that being said. The sheets were stained so bad we slept... More 

Helpful?
1 Thank arrette
1 review
1 of 5 stars Reviewed February 18, 2015

They have bedbugs and the front desk ppl are rude and ask you you don't like bed bugs??? They also don't provide refunds and say you signed a contract but u don't if u book online. The manager is rude and the rooms were dirty and the hot water stopped working after a few minutes of running

Helpful?
Thank ericamichael
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

I have paid the same amount of money for way nicer rooms. This place is disgusting it has roaches an dirty bed sheets. I would not recommend sleeping here unless you have no choice am even then sleeping in your car would be better. They really need to improve on the look and the cleanliness of there facility.

Helpful?
Thank DeshonDG
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

This hotel is run down, dirty, infested with roaches,ants and rats! I was trapped in the bathroom with four of them! I had already told management I think rats are eating my food, she laughed and said someone would be coming to spray etc... She lies,she's rude and this place needs to be closed! She of course refused a refund... More 

Helpful?
Thank ree l
Chennai (Madras), India
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

We pre-booked seeing the price. Reached pretty late into night . After reaching and seeing the hotel felt to cancel but stayed forcefully as we were all tired sleepy after the new year eve party. Checked-in to very filthy rooms. Stinking and very dirty . Would never recommend

Helpful?
Thank Debasish D
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 29, 2014

I cannot begin to describe how unacceptable this hotel is. That is the main reason for my pictures, they truly are worth 1,000 words! If one reviewer would have posted some pictures, I probably wouldn't have even given this place a chance. We were going to be in Dallas for 3 nights over Thanksgiving week so we booked a 3... More 

Helpful?
1 Thank Acher84
Sherwood, Arkansas
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 10, 2014

I feel the need to warn others, so I’m writing my very first bad review. Our anniversary trip schedule had us in the motel only to sleep, and we had limited funds, so we decided to just get a “cheap motel” that only supplied a bed to sleep on. This motel seemed to meet that standard (per the reviews), so... More 

Helpful?
1 Thank Jeffrey B
Stephenville, Texas
Level Contributor
161 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
1 of 5 stars Reviewed September 24, 2014

I booked this online and was more than disappointed when I arrived. The place is a dump. It also seems filled with lowlifes and I'm almost positive that hookers are being pimped from there. It's really run down and spooky and when I asked to cancel and get a refund the answer was "NO, sorry sir but no refund is... More 

Helpful?
2 Thank bobinman1
Irving, Texas
1 review
4 of 5 stars Reviewed May 6, 2014

they are doing a great they are rehabbing all the rooms and the new ownership is Awesome and very nice great customer service they are trying I would stay again !! They are also opening there restaurant soon that will be nice I seen them working on it !

Helpful?
Thank natalmpr
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

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Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
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Room/Suite (2)
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Business Center/Function Rooms (3)
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Amenities

Highlights
  • Free Internet
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about The Crossroads Hotel & Suites

Address: 3135 E. John Carpenter Fwy, Irving, TX 75062
Location: United States > Texas > Irving
Price Range: $35 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Crossroads Hotel & Suites 2*
Number of rooms: 35
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