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BEST WESTERN Irving Inn & Suites at DFW Airport

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BEST WESTERN Irving Inn & Suites at DFW Airport
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300 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Sarasota, Florida
Reviewed 2 weeks ago

called to change my check in date and was charged for the night I didn't stay. asked for a refund for the night I didn't stay and they said no refund. the hotel itself was clean and in a good location. loved the suite we had.

Review collected in partnership with Best Western
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Helpful?
Thank anitad587
Reviewed 2 weeks ago

Very helpful in getting be accommodations while my flight was canceled. In close procimity to airport made it the ideal place to spent the night and be able to get ot the airport for my departure next day. Suttle helped greatly. Thanks

Review collected in partnership with Best Western
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Helpful?
Thank W9631RPdavidb
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am sorry to see that you felt our staff service levels and cleanliness did not exceeded your expectations. I genuinely hope that we have the opportunity to serve you again if your travels bring you...

Springfield, Virginia
Reviewed 3 weeks ago

The suite was very roomy. There was a sofa, refrigerator, 2 tvs, king size bed and bathroom. The bathroom consisted of the toilet and tub which was quite small. The sink was in the bedroom. The room was kept clean and the staff were very nice. A breakfast was available and you had a choice of scrambled eggs, make your...

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Helpful?
Thank Jlh475
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. Your satisfaction is very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon.

Canute, Oklahoma
Reviewed 4 weeks ago

Unscheduled overnight stay when my flight was missed. Scheduled my reservation from my app. Called to see if the shuttle could pick me up, no answer... called twice more, allowing it to ring at least 10 times, no answer! Paid my $30 taxi bill for the 4.7 mile ride. The clerk, who was not wearing a name badge checked me...

Review collected in partnership with Best Western
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Helpful?
Thank larrymA5665BG
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to further discuss...

Reviewed 4 weeks ago

The shuttle was great, breakfast was better than average. Next door is a 7-11 convenience store, McDonalds, Wendy's, a theater, Walmart and a great Italian restaurant are all within walking distance. Great choice for hubby and myself returning from an overnight international flight. Rooms are being updated, but could use more work. Rooms were all very clean.

Review collected in partnership with Best Western
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Helpful?
Thank 103janettej
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations. We will look into what else we can improve on in the room.Thank you so much for sharing this experience.

Fort Worth, Texas
Reviewed December 13, 2016

This was a very nice day the people were great the room was good the van shuttle that is offered was awesome. The breakfast buffet in the morning who's very edible the coffee could be better I couldn't have more flavor like french vanilla otherwise it was a great place

Review collected in partnership with Best Western
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Helpful?
Thank pktruckdriver
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back!

Reviewed December 1, 2016 via mobile

Upon landing I call the hotel for a ride , talk to Diea, and told van will be there in 20 min.,the driver could not find me , and Diea called and letting me know her manager (Ronny) is coming to pick me up . Upon checking to my surprise Ronny had upgrade my room . Both Diea and Ronny...

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Helpful?
Thank airbirne
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back!

Mooringsport, United States
Reviewed November 16, 2016

I did not have a hard time driving to this hotel. I did not like the way that the desk clerk acted she was not very Clear about where my room was. she was also very short on the phone call to my room about my shuttle service to the correct airport. she did not even answer my call back...

Review collected in partnership with Best Western
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Helpful?
Thank lorettaw465
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to further discuss...

Tyler, Texas
Reviewed November 16, 2016

This is a great hotel to use if you are leaving on a place for a week or two. They will take you to airport and pick you up. It is close and very convenient and several good restaurants around to eat lunch or dinner.

Review collected in partnership with Best Western
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Helpful?
Thank beach1946
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your review of the Best Western Irving Inn & Suites! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I will...

Douglas, Alaska
Reviewed November 14, 2016

Staff was pleasant. Property very run down and dirty on the outside. Room looked ok initially but had an absolutely overwhelming sweet chemical smell. As I unpacked I realized there were many areas of wear, the carpet was dingy and the sheet (or coverlet....which was as thin as a sheet and would have been just as easy to laundry) was...

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Helpful?
Thank Michelle K
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay at our hotel. Our sincerest apologies for the inconvenience caused. We are a hotel that places utmost importance on the voice of our guests, as we are committed to delivering the highest level of cleanliness. We hope that we may be given a chance to change...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Irving Inn & Suites at DFW Airport

Address: 4110 West Airport Freeway, Irving, TX 75062-5913
Location: United States > Texas > Irving
Price Range: $73 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Irving Inn & Suites at DFW Airport 2.5*
Number of rooms: 140
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Also Known As:
Best Western Irving Dfw Airport Hotel Irving
Irving Best Western
Hotel Style:
#2 Best Value Hotel in Irving
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and other travelers.
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Questions? Get answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Once you were in your room you could not hear anything going on outside”
 of 5 bubbles Jlh475, 3 weeks ago | Read review
“There are many hotels in the area. I suggest spend just a little more and sleep well.”
 of 5 bubbles bootlegger77, Oct 4, 2016 | Read review
“Not sure about this question. Perhaps not on ground floor.”
 of 5 bubbles johnandsue120, Jul 17, 2016 | Read review
“If you get a room in looking onto the courtyard you won't have to look at the back of buildings.”
 of 5 bubbles 468meghannm, May 22, 2016 | Read review
“High floor, south side”
 of 5 bubbles Ann0077, Mar 23, 2016 | Read review
5 of 5
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