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BEST WESTERN Irving Inn & Suites at DFW Airport

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BEST WESTERN Irving Inn & Suites at DFW Airport
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304 Reviews from our TripAdvisor Community

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Arlington, Texas
Reviewed 1 week ago

Entire experience and stay was outstanding. Grounds were clean and well maintained. Building itself was clean. Lobby was pristine in appearance. Desk staff were professional in appearance and demeanor. Cleaning crew and room ladies were friendly and professional. Room had excellent appearance and comfort. All amenities were serviceable and clean. Breakfast was good with choices from eggs and sausage to...

Review collected in partnership with Best Western
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Helpful?
Thank John R
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your review of the Best Western Irving Inn & Suites! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I will...

Fallon, Nevada
Reviewed 1 week ago

I am a Best Western Diamond member. My wife and I have stayed in a Best Western hotel in Nevada, Alaska, Minneapolis, Florida, California and many other states. This hotel is the worst one we have stayed in. The first room we were given was previously a smoking room which was obvious when we opened the door and bam, the...

Review collected in partnership with Best Western
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Thank NevadadbaBrew
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback. Your in room experience is a concern and I will be sure to review your comments with my housekeepers and maintenance staff to ensure that all items are fully functional before we rent a room to a...

Rockwall, Texas
Reviewed 2 weeks ago

Uncomfortable bed. Building isn't kept up. Mushy smell in roons and out. I was told it was 2 queen beds in both rooms. Ended up with 2 XL twin beds. Just a bad experience with no sleep. In a I stay at best western all over and most are great at keeping up to date. This property needs to be...

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Thank alexisr927
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.

Perth, Australia
Reviewed January 19, 2017 via mobile

The room is very basic and completely outdated. Although clean the room had a musky smell. There wasnt much in the way of amenities and the room is not lit very well. Although they offer airport shuttle you must call them to let them know you are waiting. We waited an hour before we called (as we had no idea...

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Helpful?
Thank jodes2902
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for sharing your experience with us. I do apologize for any inconveniences that you experienced due to the way the shuttle picks up. I will look into putting this onto the websites so guest will know to call when they arrive. I hope you will give us another shot in the future so we can more than make...

Sarasota, Florida
Reviewed January 5, 2017

called to change my check in date and was charged for the night I didn't stay. asked for a refund for the night I didn't stay and they said no refund. the hotel itself was clean and in a good location. loved the suite we had.

Review collected in partnership with Best Western
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Thank anitad587
Reviewed January 4, 2017

Very helpful in getting be accommodations while my flight was canceled. In close procimity to airport made it the ideal place to spent the night and be able to get ot the airport for my departure next day. Suttle helped greatly. Thanks

Review collected in partnership with Best Western
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Thank W9631RPdavidb
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am sorry to see that you felt our staff service levels and cleanliness did not exceeded your expectations. I genuinely hope that we have the opportunity to serve you again if your travels bring you...

Springfield, Virginia
Reviewed December 29, 2016

The suite was very roomy. There was a sofa, refrigerator, 2 tvs, king size bed and bathroom. The bathroom consisted of the toilet and tub which was quite small. The sink was in the bedroom. The room was kept clean and the staff were very nice. A breakfast was available and you had a choice of scrambled eggs, make your...

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Helpful?
Thank Jlh475
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. Your satisfaction is very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon.

Canute, Oklahoma
Reviewed December 19, 2016

Unscheduled overnight stay when my flight was missed. Scheduled my reservation from my app. Called to see if the shuttle could pick me up, no answer... called twice more, allowing it to ring at least 10 times, no answer! Paid my $30 taxi bill for the 4.7 mile ride. The clerk, who was not wearing a name badge checked me...

Review collected in partnership with Best Western
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Helpful?
Thank larrymA5665BG
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to further discuss...

Reviewed December 17, 2016

The shuttle was great, breakfast was better than average. Next door is a 7-11 convenience store, McDonalds, Wendy's, a theater, Walmart and a great Italian restaurant are all within walking distance. Great choice for hubby and myself returning from an overnight international flight. Rooms are being updated, but could use more work. Rooms were all very clean.

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Helpful?
Thank 103janettej
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations. We will look into what else we can improve on in the room.Thank you so much for sharing this experience.

Fort Worth, Texas
Reviewed December 13, 2016

This was a very nice day the people were great the room was good the van shuttle that is offered was awesome. The breakfast buffet in the morning who's very edible the coffee could be better I couldn't have more flavor like french vanilla otherwise it was a great place

Review collected in partnership with Best Western
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Thank pktruckdriver
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back!

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Irving Inn & Suites at DFW Airport

Address: 4110 West Airport Freeway, Irving, TX 75062-5913
Location: United States > Texas > Irving
Price Range: $65 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Irving Inn & Suites at DFW Airport 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western Irving Dfw Airport Hotel Irving
Irving Best Western
Hotel Style:
#2 Best Value Hotel in Irving
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and other travelers.
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Questions? Get answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Once you were in your room you could not hear anything going on outside”
 of 5 bubbles Jlh475, Dec 29, 2016 | Read review
“There are many hotels in the area. I suggest spend just a little more and sleep well.”
 of 5 bubbles bootlegger77, Oct 4, 2016 | Read review
“Not sure about this question. Perhaps not on ground floor.”
 of 5 bubbles johnandsue120, Jul 17, 2016 | Read review
“If you get a room in looking onto the courtyard you won't have to look at the back of buildings.”
 of 5 bubbles 468meghannm, May 22, 2016 | Read review
“High floor, south side”
 of 5 bubbles Ann0077, Mar 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question