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BEST WESTERN Irving Inn & Suites at DFW Airport

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BEST WESTERN Irving Inn & Suites at DFW Airport
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294 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Reviewed 1 week ago via mobile

Upon landing I call the hotel for a ride , talk to Diea, and told van will be there in 20 min.,the driver could not find me , and Diea called and letting me know her manager (Ronny) is coming to pick me up . Upon checking to my surprise Ronny had upgrade my room . Both Diea and Ronny...

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Helpful?
Thank airbirne
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back!

Mooringsport, United States
Reviewed 3 weeks ago

I did not have a hard time driving to this hotel. I did not like the way that the desk clerk acted she was not very Clear about where my room was. she was also very short on the phone call to my room about my shuttle service to the correct airport. she did not even answer my call back...

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Helpful?
Thank lorettaw465
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Greetings and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to further discuss...

Tyler, Texas
Reviewed 3 weeks ago

This is a great hotel to use if you are leaving on a place for a week or two. They will take you to airport and pick you up. It is close and very convenient and several good restaurants around to eat lunch or dinner.

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Helpful?
Thank beach1946
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your review of the Best Western Irving Inn & Suites! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I will...

Douglas, Alaska
Reviewed 3 weeks ago

Staff was pleasant. Property very run down and dirty on the outside. Room looked ok initially but had an absolutely overwhelming sweet chemical smell. As I unpacked I realized there were many areas of wear, the carpet was dingy and the sheet (or coverlet....which was as thin as a sheet and would have been just as easy to laundry) was...

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Helpful?
Thank Michelle K
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay at our hotel. Our sincerest apologies for the inconvenience caused. We are a hotel that places utmost importance on the voice of our guests, as we are committed to delivering the highest level of cleanliness. We hope that we may be given a chance to change...

panama, ciu
Reviewed November 3, 2016 via mobile

We travel to Dallas to visited a sick 😷 friend . So we book the hotel by Expedia. The hotel is not new but is clean any problems with the beds. The hotel has a perfect location , you will find Walmart, subway , Dennys, Macdonald and many other restaurants. I recommend this hotel .🤗🤗

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Helpful?
Thank floreliza2
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. Your satisfaction is very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon.

Cincinnati, United States
Reviewed October 25, 2016

The staff was INCREDIBLE!! Everyone was friendly and went out of their way to help us. Our favorite was the young man who drove the shuttle, picking us up from the airport early in the morning. He was extremely nice and friendly on the drive to the hotel. We told him we had to go back to the airport later...

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Helpful?
Thank James E
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for sharing this experience. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

San Antonio, Texas
Reviewed October 24, 2016

Had no issues with this property, it was clean outside and inside room. Would return and stay at this hotel again. Any questions were addressed immediately, and adequately. All of the staff were very helpful, especially the front desk clerk in the evening.

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Helpful?
Thank R4682AIkeiths
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your comfort of sleep is a concern. Would you plaese let me know what we could do in the...

Reviewed October 20, 2016

Very spacious suite at very reasonable price. I recommend this place. Only drawback was the hard bed... maybe with a little coaxing, they'll change the beds. P.S. You need to eat at Lin's Garden (Oriental restaurant) right next to Best Western. Delicious!!!

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Helpful?
Thank David S
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your feedback about your stay at the Best Western Irving Inn & Suites. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your bed experience is a concern. I genuinely hope that we have the opportunity to serve you again if...

London, United Kingdom
Reviewed October 17, 2016

I have stayed at this hotel on a number of occasions over the last five years. It is close to DFW Airport, clean, tidy and adequately equipped. The rooms are comfortable but the recent renovation does not appear to have changed the venue much. The buffet breakfast is good. The pool area not so much. There has also been a...

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Helpful?
Thank RicardoMottaUK
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay at our hotel. Our sincerest apologies for the inconvenience caused. We are a hotel that places utmost importance on the voice of our guests, as we are committed to delivering the highest level of service. We hope that we may be given a chance to change...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed October 15, 2016 via mobile

Clean room, no noise, nice place to stay for a reasonable price and left our car for 5 days. Easy pickup at the airport. Would stay again. Friendly staff easy access and nearby restaurants. Have stayed at other places around and this is the best the price.

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Helpful?
Thank A TripAdvisor Member
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

We seek to give excellent service to our valuable guests and to hear that we have served you well is more than enough to inspire us to work harder than hard to give our valued guests the best accommodation they deserve at all times. Thank you for sharing to us your wonderful experience and it brings us great joy that...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Irving Inn & Suites at DFW Airport

Address: 4110 W Airport Fwy, Irving, TX 75062-5913
Location: United States > Texas > Irving
Price Range: $65 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Irving Inn & Suites at DFW Airport 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western Irving Dfw Airport Hotel Irving
Irving Best Western
Hotel Style:
#2 Best Value Hotel in Irving
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and other travelers.
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Questions? Get answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are many hotels in the area. I suggest spend just a little more and sleep well.”
 of 5 bubbles bootlegger77, Oct 4, 2016 | Read review
“Not sure about this question. Perhaps not on ground floor.”
 of 5 bubbles johnandsue120, Jul 17, 2016 | Read review
“If you get a room in looking onto the courtyard you won't have to look at the back of buildings.”
 of 5 bubbles 468meghannm, May 22, 2016 | Read review
“High floor, south side”
 of 5 bubbles Ann0077, Mar 23, 2016 | Read review
“interior room away from parking lot and Walmart”
 of 5 bubbles 42dt, Oct 7, 2015 | Read review
5 of 5
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