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The hotel is clean and the staff was very helpful with directions and recommendations. The room was large with a king size bed and sofa with pull out bed. There is a mini refrigerator and safe in the room. .
The hotel has an indoor...More
Response from Alaina S, Public Relations Manager at Dallas/Fort Worth Airport MarriottResponded yesterday
Thank you for providing feedback from your recent stay at the Dallas/Fort Worth Airport Marriott North.
We are pleased to hear you enjoyed your stay with us and want to personally thank you for your kind words about our hotel and staff.
When In dallas, my first choice is always the Dfw north Marriott. Clean rooms, great amenities, and an amazing staff. The staff works tirelessly to make sure your needs and expectations are met. A special thank you to Vince! Vince and his team work very...More
Thank Mikaela B
Response from Alaina S, Public Relations Manager at Dallas/Fort Worth Airport MarriottResponded 6 days ago
Dear Mikaela B,
Thank you for providing feedback from your recent stay at the Dallas/Fort Worth Airport Marriott.
We greatly appreciate your amazing review and your kind words about our hotel and staff!
We will let Vince and the rest of the Front Office staff...More
We arrived at the airport and were ready to be picked up at 11:15pm. We called the hotel to let them know of our arrival, and the phone rang for a VERY long time before someone answered. We were given the typical statement of: "the...More
Response from Alaina S, Executive Admin to General Manager at Dallas/Fort Worth Airport MarriottResponded 1 week ago
Thank you for providing feedback from your recent stay at Dallas/Fort Worth Airport Marriott.
Please accept our apologies for the wait for the airport shuttle. The airport shuttle leaves the hotel at the top of the hour and the half of the hour...More
Hotel is showing its age and rooms are weak. The biggest disappointment was the May 2018 decision that the Concierge Lounge now has NO alcohol, only beer and wine on the same honor system, forcing you to pay $16 a drink at the lobby bar....More
1 Thank laurencebO5386PG
Response from 320chandler, General Manager at Dallas/Fort Worth Airport MarriottResponded 3 weeks ago
On behalf of the hotel please accept my sincere apologies for the inconvenience due to us failing to provide you with an option of purchasing liquor in our concierge lounge. While at this time our concierge lounge only has an option of purchasing...More
I stayed here two nights during a business stay and was more than satisfied with the hotel and staff. The room was a good size, modern and comfortable. They were not prepared for the large group that required movement to the airport once the meeting...More
Thank Jay W
Response from 320chandler, General Manager at Dallas/Fort Worth Airport MarriottResponded 4 weeks ago
Dear J W ;
Thank you for your feedback and kind words about our staff and accommodations. Please accept our apologies for the delay in getting back to the airport and receiving a hotel statement. We have addressed the challenges you described with our management...More