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Extended Stay America - Dallas - Las Colinas - Carnaby St.

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Room & Suite (7)
Dining (1)
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Overview
  • Excellent30%
  • Very good15%
  • Average10%
  • Poor25%
  • Terrible20%
Feb 21, 2018
“You get what you pay for.”
Jul 17, 2017
“Great staff, cleanliness not so great.”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair access
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Additional information
Offers from Extended Stay America - Dallas - Las Colinas - Carnaby St.
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Offers from Extended Stay America - Dallas - Las Colinas - Carnaby St.
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (20)
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1 - 5 of 20 reviews
Reviewed March 23, 2018

The rooms were occupied by a mix of traditional hotel guests and what seemed like more permanent occupants, but no problems were experienced. There are numerous dining and services options nearby, within walking distance. The staff was small but efficient, and I experienced a very...More

Thank VKurtB
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded March 24, 2018

Thank you for choosing Extended Stay America while here for a conference. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel...More

Reviewed February 21, 2018

Looked like the room was not cleaned well. TV remote did not work. Location is good with restaurants, pharmacy & banks close by. About 20 minutes from DFW or DAL. Reception staff were not friendly. I paid $45 per night so I might stay here...More

Review collected in partnership with Extended Stay
Thank nithinreddyg
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded February 22, 2018

Thanks for evaluating your visit at our hotel. Although you liked our affordable value and the convenience our location offered, we apologize for the housekeeping and service issue you had while being here. This is not the impression we like our guests to leave with....More

Reviewed January 25, 2018

I fully recommend this place. It's well located and the neighborhood is quiet. Your will be close to the Airport and also to places to buy groceries or food. I fully recommend the Mediterranean restaurants, they are really awesome.More

Review collected in partnership with Extended Stay
Thank ByronRocha
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded January 26, 2018

Byron, thank you for staying at Extended Stay America and recommending us. We are thrilled to read you had an amazing stay and that you loved all aspects of our hotel, especially our location. Your review means the world to us! Thanks again and we...More

Reviewed January 18, 2018

On our third night, when we opened the sofabed (Rm 227) so my sister could join us, my daughter was bitten in 14 places; we saw live bugs and captured one to show, and photographed it. Laundering everything on high heat basically destroyed our clothes....More

Review collected in partnership with Extended Stay
Thank 311gertrudeb
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded January 22, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.

Reviewed January 18, 2018

Clean rooms and quiet location, great price and service, definitely recommend for people wanting a short stay in Las Colinas area. Rooms have all equipment to make it feel like temporary home, laundry on siteMore

Review collected in partnership with Extended Stay
Thank dhruvh2018
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded January 19, 2018

Thank you for being our guest at Extended Stay America. It’s good to know our location was ideal for your needs and that our service as well as facilities were to your satisfaction. Thanks again for recommending us online, and we look forward to seeing...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$71 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$71 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Room & Suite (7)
Dining (1)
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