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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Booking.com$81*
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#33 of 77 Hotels in Irving
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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183 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Vancouver, Canada
Reviewed 1 week ago

I can't lie; this is a pretty gross hotel. My room smelled like old rotting sour cream or something -- not nice and it was super dark and dingy. The bathroom was also dingy with super bright florescent lighting in the bathroom that somehow managed to be both too intense/harsh on the eyes yet not bright enough in the shower....

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Helpful?
Thank cformosa4
Max P, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear cformosa4, Thank you for taking the time to review the Holiday Inn Express Irving Convention Center! I wanted to extend my humblest apology for your experience in January 2017. We strive to maintain a high level of guest satisfaction and provide a memorable and positive experience! Unfortunately we fell short of this goal and I would like to discuss...

Reviewed 4 weeks ago via mobile

Everyone was so nice... from Tommy at check-in to Lloyd at the breakfast service! Lloyd is the sweetest person I have ever met while traveling. Thank you all for your wonderful hospitality! Whenever I'm back in Dallas, I will make sure to stay with you guys!

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Helpful?
Thank Melissa D
Max P, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Melissa D, Thank you for taking time to review the Holiday Inn Express Irving Convention Center! We do have a great team and I am happy to hear that Tommy and Lloyd made your that much more memorable! At Holiday Inn Express, we strive to provide the highest level of customer service to each of our guests! I will share...

Santa Fe, New Mexico
Reviewed March 24, 2017 via mobile

I stayed at the Holiday Inn while in town for business meetings. The staff was welcoming, the room comfortable and location superb. The breakfast was tasty and had a great variety. In my room there was a mini fridge, Keurig and microwave that were nice touches. I would definitely stay here again while in the area!

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Helpful?
Thank jocko68wny
Management response:

Thank you for taking the time to tell us about your experience at Holiday Inn Express IRVING CONV CTR - LAS COLINAS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to...

McKinney, Texas
Reviewed March 16, 2017

I booked a reservation with the Holiday Inn Express near the Irving Convention Center on March 2, 2017 only to discover upon arrival that this hotel was over booked and not room was available. The staff at the hotel did not try to resolve this issue and offered no apology. I was unable to discuss my situation with the hotel's...

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Helpful?
Thank ldno
Management response:

Thank you for your feedback regarding your experience at Holiday Inn & Suites Irving Convention Center - Las Colinas. I greatly appreciate you taking the time to bring this matter to my attention and allowing me to resolve the issue. I would like to apologize for falling below your expectation of your reservatioin. It is IHG's goal to consistently provide...

Phoenix
Reviewed March 16, 2017

First time at this hotel. It is in a good location, next to the convention center, near shopping (on MacArthur), and close to DFW. A little convoluted getting to, but nothing terrible, nav on phone did just fine. The hotel is clean, rooms were nice, had a fridge, a sink, and a "living area". Complaints would be that the lighting...

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Helpful?
Thank TravelerfromArizona
Management response:

Thank you for your response. We will notify our engineer department about the lighting and TV issue in that particular room. Once again, we appreciate your stay and hopefully see you soon again.

Reviewed March 8, 2017 via mobile

I prepaid my reservations called in advance that I would do a late checking and after flying four and half hours for my surprise when I got to the hotel they had sold my room and want to move me to a Lower rate Hotel that was unacceptable and after 2:30hs I went on my own to a Hyatt Place....

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Helpful?
Thank Marco G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear Marco G, Thank you for your review and for choosing our hotel for your travel needs. Guest satisfaction is one of our utmost concern and we are committed to making every possible effort to provide superb services. It is truly regrettable to hear that you experienced inconvenience due to the issues you had with your reservation. I understand how...

California
Reviewed February 21, 2017 via mobile

Decent Internet, small Suite rooms, with refrigerator and Keurig. Small convenience store in the lobby, with some frozen food options to make in the microwave in your room, which is good because there are no restaurants within walking distance. There is a hotel shuttle that will take you up to five miles away. Adequate outlets next to the bed and...

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Helpful?
Thank WaveMachine
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear WaveMachine, Greetings from the Holiday Inn Express Irving Conv Ctr - Las Colinas, TX! Thank you so much for choosing to stay with us. I take pride in knowing that you were satisfied with the suite you were provided with and you appreciated the amenities in the room like the refrigerator, microwave, and internet connection. I'm also happy to...

Atlanta, Georgia
Reviewed January 25, 2017 via mobile

Stayed here for three nights and I appreciated the nice breakfast and free snacks Monday through Thursday. However, the beds in my room were REALLY HARD. Slept so badly I almost asked for another room.

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Helpful?
Thank josephcdickerson
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hi josephcdickerson, Thank you for your stay and for being an IHG Rewards Club Gold member. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you enjoyed the breakfast served. On the other hand, I am sorry for the disappointments you had with...

Shenzhen, China
Reviewed November 15, 2016

Pleasant staff, reasonable rooms (mini suites) and good location. The one thing I wish is that they would do proper food and have a restaurant and bar on the premises as the included breakfast is mediocre at best if you want a proper cooked breakfast. You have a drive or catch a shuttle bus if you want a meal, drink...

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Helpful?
Thank Tim M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear Tim M, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs and that you found our staff commendable. However, I do regret that the breakfast selection and the condition of the rooms was a let down. I have noted your comments and have forwarded them to our...

North Little Rock, Arkansas
Reviewed October 9, 2016 via mobile

Best part of hotel is the location. Close to airport and easy access to highways. Also is a quiet hotel. Property needs remodeled. Older air-condition, furniture needs to be replaced. Unfortunately my room had an electricity problem so the coffee maker and microwave had to be moved from the little Butler center to a table near the desk because it...

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Helpful?
Thank Margie R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear Margie R, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Irving North Las Colinas. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the air conditioning, furniture...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Irving North/Las Colinas hotel offers comfort and convenience. Holiday Inn Express Hotel & Suites Irving North-Las Colinas is located in close proximity to both Dallas and Ft. Worth. In addition, our Las Colinas hotel is just 20 minutes from Dallas Fort Worth International Airport (DFW). Leisure travelers seeking lodging in the Irving and Las Colinas area are sure to enjoy staying at our hotel near both Dallas and Fort Worth because it offers easy access to many popular attractions, such as Texas Motor Speedway in Fort Worth. Additionally, sports fans can visit Texas Stadium, and shoppers can get their fill at the Galleria Shopping Center. Other popular attractions include Six Flags Over Texas and Superpages Music Complex. Las Colinas is home to over 2,000 major businesses including many Fortune 500 companies. Surrounding our hotel is a thriving business city, which houses several companies like Sprint, AT&T, Neiman Marcus and thousands more. With convenient access to these corporations, you can easily make it on time to your meeting. Don't settle for an ordinary Las Colinas hotel room when you can get great value by staying smart with Holiday Inn Express, which has several great amenities like a swimming pool and fitness center. Book your Irving hotel reservations now at the Holiday Inn Express Hotel & Suites Irving North-Las Colinas. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Fwy, Irving, TX 75039-2102
Location: United States > Texas > Irving
Price Range: $90 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn
Hotel Style:
#16 Romantic Hotel in Irving
#23 Business Hotel in Irving
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Irving North-Las Colinas staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Irving North-Las Colinas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call this hotel to insure that they have the room you reserved available prior to your arrival.”
ldno, Mar 16, 2017 | Read review
“Rooms at the rear are quieter”
timm114, Nov 15, 2016 | Read review
“A 6 story facility and ice machines are on one end of the odd-numbered floors.”
804garys, Jun 16, 2016 | Read review
“Discuss needs with staff.”
POLLYANNA57, May 8, 2016 | Read review
“Get a room with 2 double bed, they seem to be bigger”
oriele, Apr 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$81* /night
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HotelQuickly$112
HIExpress.com$81
Travelocity$81
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Prices are for 1 room, 2 adults
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