The Ritz-Carlton Dallas, Las Colinas

The Ritz-Carlton Dallas, Las Colinas

Traveler (14)
Queen Villa Bedroom
Room & Suite (42)
Four Seasons Resort and Club Dallas at Las Colinas
Videos (1)

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About

4.0
#1 of 1 resort in Irving
Location
4.6
Cleanliness
3.0
Service
4.2
Value
3.3
Take in the stunning views of our award-winning luxury resort that sits on 400 acres of prime Las Colinas real estate, highlighted by the plush fairways of TPC Las Colinas, iconic mesquite trees and wildflowers of every color. The upscale neighborhood of Irving offers thriving businesses, international cuisine and an abundance of outdoor pursuits; while the resort is only minutes from DFW Airport, 20 minutes from the heart of downtown Dallas and 35 minutes from Fort Worth. Take a dip in one of our pools, spend the day at the blissful spa, sharpen your tennis and pickleball game on our championship courts, join one of the aerial yoga classes or tee it up just steps from your accommodations. The Ritz-Carlton Dallas, Las Colinas is your ultimate escape from the hectic day-to-day routine featuring premier concierge services, luxurious amenities, spacious rooms, suites and villas, world-class dining and the highest level of elevated services from our ladies and gentlemen.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children's playground
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Classic
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

4150 North MacArthur Boulevard, Irving, TX 75038-6417
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Dallas/Fort Worth International Airport
Love Field
22Reviews1Q+A4Room tips
Traveler rating
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Detailed Reviews
slfong123 wrote a review Mar 2023
Singapore, Singapore22 contributions4 helpful votes
5.0 of 5 bubbles
This property was the old Four Seasons resort and now a Marriott Ritz Carlton. The front desk advised they will be undergoing a major renovation soon. Until then, even with rooms that are a little dated decor-wise, the property still provides a first class experience from room comfort and cleanliness to the friendly and accommodating front desk to their in-room dining experience. I made two separate last minute reservations and ended up with upgraded rooms both times. The front desk was really helpful with my late check out requests. In-room dining for breakfast was fresh, nice portions and able to make substitutions with ease. If you need to be in Irving, TX for work or pleasure, this is still the place to be for a stay with a nice touch of luxury.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FoodiesAnonymous wrote a review Apr 2023
Sarasota, Florida163 contributions77 helpful votes
5.0 of 5 bubbles
Fantastic venue for a wedding! Can’t say enough good things about this resort. The service was impeccable, the amenities amazing. We realise they will be undergoing a massive transformation in the coming year and they will soon be a Ritz Carlton property. We just hope they retain their excellent staff and the wonderful ambiance.
So much to do here! Between the pool and the golf and tennis, gym and spa, there is something for everyone.
Our room was large and had a tiny balcony overlooking the pool; bed was super comfy, pillows perfectly squishy. Towels were replenished in a timely manner……and an illuminated makeup mirror too! (The one amenity that makes it breaks it for me LOL)
We really felt appreciated and pampered this weekend, so thank you.
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Date of stay: April 2023Trip type: Traveled with friends
Room Tip: Uber to and from the airport, approx.$25usd each way Prepare to pay taxes and resort...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jane Kim, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded May 5, 2023
Dear FoodiesAnonymous, Thank you for taking the time to share such kind words about our Resort and staff! Our primary goal is to provide no less than 5-star service and experiences, so I'm delighted to hear you had a memorable stay. Thank you again for choosing The Las Colinas Resort and for sharing your experience. We look forward to welcoming you back again soon. Sincerely, Jane Kim Resort Manager
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Tessie wrote a review Dec 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
Had a great experience staying for a weekend with my dog! We stayed in a villa, which is a great option when traveling with a pet as we could walk right out the sliding door to the grass outside.

Saturday I had two spa services booked; fantastic service from start to finish and was encouraged to take my time enjoying the sauna/cold plunge after my services.

I ordered 3 room service meals (2 dinners and a breakfast)-unfortunately forgot to get a photo of my salmon dish, which was probably in the top 3 room service meals I’ve ever had, and we travel frequently.

Looking forward to booking another stay in the summer when the renovations are complete and outdoor pool is open!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KellyMc wrote a review Mar 2023
Grapevine, Texas20 contributions10 helpful votes
1.0 of 5 bubbles
Ownership changed from Four Seasons and the spa was terrible. More expensive, diminished services, and all electronic devices are banned, even a kindle to read a book. They just want you to pay and leave, vs the Four Seasons encouraged you to enjoy the locker room, have lunch, and relax. Not the new ownership! They don’t have a clock, but don’t dare look on your phone for the time. Plenty of other spas in this area who treat their customers better.
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Date of stay: March 2023Trip type: Traveled with friends
Room Tip: Try the Crescent Spa or the Gaylord.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jane Kim, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded Mar 20, 2023
Dear KellyJMcG, Thank you for taking the time to share candid feedback about your recent experience in The Spa and Salon. Please accept my sincerest apologies for any confusion around the electronic device policy in the Spa wet areas. They are strictly prohibited due to guest privacy concerns. Our primary goal is to provide no less than 5-star experiences, and we take your comments very seriously. I know you spoke with the Spa Manager, but please know that I have followed up with the Spa Director as well to ensure the proper Spa Policy signage is posted in all Spa common areas and visible to guests. If I can be of further assistance, please don't hesitate to reach out to me directly. Sincerely, Jane Kim Resort Manager The Las Colinas Resort jane.y.kim@lascolinasresortdallas.com
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Flyer302655 wrote a review Feb 2023
2 contributions
1.0 of 5 bubbles
We booked a special rate which included a $200 spa credit per night. At check out there was some confusion and we were not given the credit. After going back and forth, were assured it was corrected and we would be emailed the receipt. The next day we received it and we were still charged the extra $400. We have tried multiple times to reach someone and have not been able to do so. Do not leave without the receipt in person.

Otherwise the resort was dated, but nice. Beautiful grounds. We usually stay at the Crescent and really thought we had found a new place but with the dishonesty on the charges we will not be back.
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Date of stay: February 2023
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Villa rooms are nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jane Kim, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded Mar 8, 2023
Dear Flyer302655, Please accept my sincerest apologies for the confusion about our Spa package. This is not the 5-star service we are known for, and we take your comments and guest experience very seriously. I personally connected with the department leader to find the resolution to this glitch, and I was glad to learn that the adjustment was made to reflect the correct credits. If you need anything additional, please do not hesitate to contact me. It was a pleasure to have you at The Las Colinas Resort, and we hope to welcome you back again in the future. Sincerely, Jane Kim Resort Manager The Las Colinas Resort jane.y.kim@lascolinasresortdallas.com
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briHouston wrote a review Dec 2022
Miami Beach, Florida24 contributions27 helpful votes
5.0 of 5 bubbles
I booked the hotel through the Four Seasons and then found out that ownership had changed. It was to be a staycation for 2 nights over Christmas when my son was visiting. I was concerned when I learned that it was now a Marriott. I spoke to Marcus, the front desk manager and he assured me that it was to be a Ritz Carlton. I have traveled the world and stayed at Four Seasons and Ritz Carltons and always have been very pleased by the high standard of service. I can't wait to spend Christmas at the resort. My son and I always go to the holiday brunch when he is in town for Thanksgiving and/or Christmas. We are going at 11 am so that we can take pictures of the desserts before they are disturbed - they have high heel shoe desserts! Thank you Marcus!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J P wrote a review Aug 2023
Naples, Florida3 contributions1 helpful vote
2.0 of 5 bubbles
We knew going into this trip that the hotel was undergoing a renovation, but we had no idea that the rooms had not been updated since the mid 80s? While the property is beautiful and the grounds are lovely, the un renovated rooms are not comfortable at all. While they do have renovated rooms, there were none available. Disappointing to say the least. When the property is listed as a Four Seasons (converting to a Ritz Property), one expects better luxury than this.
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Date of stay: August 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Request an upgraded room upon booking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tod Morrow, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded Aug 19, 2023
Dear janp6914AL, Thank you for providing your feedback via Trip Advisor. I was sorry to read that your overall stay was impacted by our renovation and our inability to place you in a renovated room. Our tower rooms will complete in September. I would appreciate the opportunity to be in touch with you to discuss you stay overall. I can be reached at 972-717-2407. I look forward to speaking with you. Best regards. Tod Morrow General Manager The Las Colinas Resort, Dallas
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Crticalone wrote a review Mar 2024
Seattle, WA74 contributions112 helpful votes
2.0 of 5 bubbles
This hotel and staff do not yet know how to be a Ritz Carlton. I made calls in advance to try and upgrade and promised return calls never came. Onsite visits to front desk never got promised return calls. It took four calls/visits to front desk to even get answers. I did get a modest room upgrade but questionable it's value given time spent to acquire it.

The rooms are nice but have serious design flaws. The two most egregious are:

1. Cannot watch TV from the bed. It has a sort of L shape and you can only fully see it from the couch. They should have reversed bed and couch positions.

2. Lighting. It is bad. It's impossible to have just a reading light on in bed. Choices are dark or reading light plus an up light behind the bed that is quite bright and a light over the coffee/minibar setup. No option to just have a reading light. It's unpleasant.

They did install new convenient plugs with USB and USB C plugs, but they didn't work on either side of the bed. Only the regular outlet did. This is a wiring flaw that if repeated on both outlets in this room, could be widespread in hotel.

The food is mediocre. Better than average Marriott but not up to Ritz standards.

Lastly, There is construction / major landscaping going on. It appears that the pool is closed. I didn't try to go in but never saw anyone there and has construction all around it. So check if this is important to you.
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Date of stay: March 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tod Morrow, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded Mar 6, 2024
Dear Crticalone, Thank you for providing your feedback via Trip Advisor. I would like to better understand some of your concerns and would appreciate the opportunity to be in contact with you. I can be reached at tod.morrow@ritzcarlton.com. I look forward to hearing from you. Best regards, Tod Morrow General Manager The Ritz-Carlton Dallas, Las Colinas
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Vanessa P wrote a review Mar 2024
Lubbock, Texas2 contributions1 helpful vote
3.0 of 5 bubbles
I really loved the reviews and it looked great. My bed squeaked all night. I finally put my earbuds in. I got up for my 1st visit to the bathroom and a roach ran across the floor. I killed it with my shoe then called the front desk. They apologize but I just couldn’t make myself get in the bed. I slept on top of the covers and used my blankets from the car for the rest of my 2day stay.

I loved that they are pet friendly. My puppy was with me for the trip. I asked the front desk to come to my room so they could see what I was talking. The desk was aware that it had happened. But when she came to my room she was more concerned about had I paid my pet deposit and where was my door hanger showing there was a pet in the room. She took a picture and said they would refresh my room.

I am not sure if I will visit there again. I look a picture for my personal reference but I won’t share it here with this review.
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Date of stay: March 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tod Morrow, General Manager at The Ritz-Carlton Dallas, Las Colinas
Responded Mar 27, 2024
Dear vparker1131, Thank you for providing your feedback via Trip Advisor. I certainly apologize for your experience and would like to gain a better understanding of your visit including time and more details on your staff interactions. If time permits, I can be reached at 972-717-2407. I look forward to speaking with you. Best regards, Tod Morrow General Manager
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TexTravel wrote a review Apr 2023
46 contributions12 helpful votes
+1
5.0 of 5 bubbles
Excellent! Stayed for one night. The rooms are large, clean, and well appointed. The service is outstanding with a staff who is very friendly and helpful. You can’t pass a staff member with out them saying hello or offering to help. It’s a lovely resort with golf and a big pool area. Concierge was excellent, especially Aaron (thank you). Conveniently located walking distance from a grocery store which is great for families or if you need something. We really enjoyed our stay, I highly recommend it.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cayley Walker, Marketing at The Ritz-Carlton Dallas, Las Colinas
Responded Jul 10, 2023
Good afternoon, Textrates! Thank you for taking the time to leave us such a positive review. We are thrilled to hear you were able to take advantage of our resort pool and TPC Las Colinas. We look forward to welcoming you back soon!
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Maskwill asked a question Jul 2023
Austin, Texas1 contribution
is lazy river open year round?
Answer from FoodiesAnonymous
Sarasota, Florida163 contributions77 helpful votes
Sorry, don’t know!
J P wrote a tip Aug 2023
Naples, Florida3 contributions1 helpful vote
2.0 of 5 bubbles
"Request an upgraded room upon booking."
Read full review
FoodiesAnonymous wrote a tip Apr 2023
Sarasota, Florida163 contributions77 helpful votes
5.0 of 5 bubbles
"Uber to and from the airport, approx.$25usd each way Prepare to pay taxes and resort fees. Breakfast is expensive but coffee off the lobby."
Read full review
KellyMc wrote a tip Mar 2023
Grapevine, Texas20 contributions10 helpful votes
1.0 of 5 bubbles
"Try the Crescent Spa or the Gaylord."
Read full review
Flyer302655 wrote a tip Feb 2023
2 contributions
1.0 of 5 bubbles
"Villa rooms are nice"
Read full review
Not the right property for you?
There are more places to choose from in the Irving area.
PRICE RANGE
$483 - $689 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons resort and club dallas at las colinas, four seasons resort and club dallas at las colinas hotel irving, four seasons irving, four seasons las colinas, irving four seasons, four seasons dallas, four seasons hotel dallas, four seasons hotel irving
FORMERLY KNOWN AS
Four Seasons Resort and Club Dallas at Las Colinas
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
431
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON DALLAS, LAS COLINAS - Updated 2024

Frequently Asked Questions about The Ritz-Carlton Dallas, Las Colinas
What are some of the property amenities at The Ritz-Carlton Dallas, Las Colinas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Dallas, Las Colinas?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton Dallas, Las Colinas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Dallas, Las Colinas?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Ritz-Carlton Dallas, Las Colinas?
Conveniently located restaurants include Via Real Restaurant, Le Peep, and i Fratelli Pizza.
Are there opportunities to exercise at The Ritz-Carlton Dallas, Las Colinas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Dallas, Las Colinas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Dallas, Las Colinas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Dallas, Las Colinas offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Ritz-Carlton Dallas, Las Colinas?
Many travelers enjoy visiting Milican Blacksmiths Shop (9.3 miles), Grapevine's Market on Main (8.7 miles), and Heritage Park (7.2 miles).
Does The Ritz-Carlton Dallas, Las Colinas have any great views?
Yes, guests often enjoy the park view available here.
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