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The room was full of dust and smelt musty. We had a hard time dealing with the smell. I don't recommend the place at all. The moment we stepped into the room our allergies were bothering us. The A/C unit looks about 20 years old....More
I am aware this was a value hotel. We just stayed one night, but I do expect it to be clean. The bins hadn't been emptied and there was a hair in the bath. We were told there were no spare rooms and it was...More
Response from Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/IrvingResponded 1 week ago
I am so sorry that you were given a room that was not guest ready. We pride ourselves on the cleanliness of our rooms and the comfort of our guests. It looks like we failed you. Please reach out to me personally at the...More
I went to check in and nearly broke my neck on the wet floor. The pool equipment had been leaking all day and had the floor soaked. I told the front desk clerk who said ya I know. They had a few towels placed to...More
Thank Jason S
Response from Scott H, Guest Relations Manager at Fairfield Inn & Suites Dallas DFW Airport North/IrvingResponded 2 weeks ago
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. The safety of our guests are the highest priority. The engineer had been...More
After traveling for nearly a day and then getting stranded at the airport, I booked here. It's your typical "airport" hotel. I travel a lot so I asked the front desk clerk to give me something on a higher floor and away from the elevator....More
Thank A TripAdvisor Member
Response from Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/IrvingResponded 3 weeks ago
Thank you for reviewing our hotel. i am sorry you recieved the greeting you did. Being smart about a guest request is not appropriate, we take our guests comfort very serious. We hope to see you again while in the DFW area.
The shuttle did come in about 15 minutes from the airport however the van was blackened and was a rough ride. Check in went fine, but the hotel is showing age in the common areas and my room. The elevator is slow and has a...More
Thank Fred G
Response from Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/IrvingResponded 4 weeks ago
I hate that we are average and will take a look at each of the things that you mentioned to make them better and rate more than an average hotel. We are anticipating a remodel in the next 24 months that will update...More
$78 - $238 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Romantic Hotel in Irving
Non-Smoking Rooms ,
Number of rooms
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Fairfield Inn Dfw Airport North/Irving Hotel Irving ,
Response from Kellie M | Property representative |
Thank you everyone. Our shuttle is on demand for arrivals. Once you have retrieved your luggage give us a call or text us on the new Marriott app and we will give you directions to the shuttle pick up area. The local area... More
Thank you everyone. Our shuttle is on demand for arrivals. Once you have retrieved your luggage give us a call or text us on the new Marriott app and we will give you directions to the shuttle pick up area. The local area is very busy and we do the best we can to accommodate travelers needs to get to local shopping and dining. The city of Grapevine also has provided a solution that allows you to leave from the area and get off on one of the many stops they make. We will assist you in any way possible to make your visit with us great.
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"Just hope you don't need the manager's assistance with anything."