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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Dallas Fort Worth Airport
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 85 hotels in Irving
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Raising the bar among DFW airport hotels, The Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas-Fort Worth airport hotel in Irving, Texas is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Valet parking
Wifi
Paid internet
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Fireplace
Room service
Safe
Coffee / tea maker
Flatscreen TV
On-demand movies
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Location
Full view
Contact
4545 W. John Carpenter Freeway, Irving, TX 75063
Getting there
Rental CarsSee all Irving rental cars
1527Reviews18Q+A100Room tips
Reviews
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Popular mentions
When we come to Dallas we always like to stay at the Westin! It is handy to the airport, clean as a pin, and not far from restaurants. THe lobby bar is fully stocked and bartender on duty. It has a welcoming setting. We have ubered from the hotel to some neat restaurants in the area. We have also used the shuttle service , to and from the airport and left our car with them. Looking forward to the next trip to Westin DFW.
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Date of stay: September 2020
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Dallas Fort Worth Airport
Responded Jun 18, 2021
Dear Trixie007, Thank you for the kind review. We are grateful for your invigorating words and for being such loyal guests to our hotel. We take great pride in providing an exceptional stay for our guests, and we appreciate you recognizing our efforts. Thank you for mentioning how much you enjoyed our convenient location. It was our pleasure hosting you again, and all of us at The Westin Dallas Fort Worth Airport look forward to your next visit. Scott Stewart General Manager
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Nice rooms, very poor service in the club lounge or restaurant. Overall the property has weathered the pandemic well and interior renovations are generally appealing (the interior designer that thought it was a good idea to hide the beverage storage behind cabinets that nobody opens when the lounge is running without staff, probably doesn’t understand the business but it was a nice lounge). The restaurant is well laid out, but with what appears to be a single individual operating the bar, the tables, and everything in-between, service suffers substantially. In this case a 30 minute wait didn’t produce any results, so I thought perhaps asking for a menu would send the right “que” but 20 minutes later still no service, so we left the property to find food elsewhere. Bottom line, rooms are good, shuttle pretty consistent, but restaurant, lounge and bar aren’t up to typical “Westin” standards.…
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Date of stay: June 2021Trip type: Traveled on business
Room Tip: Relatively close to the airport, but only one walkable restaurant (Denny’s) and weak on-property...
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Dallas Fort Worth Airport
Responded Jun 7, 2021
Dear Travelbum2005, Thank you for reviewing our hotel, and we are grateful for your feedback. We want to apologize for not providing the optimal stay you should always expect from us, and we hope you will consider a future visit so we can show you our commitment to exceptional hospitality. Thank you for mentioning how much you enjoyed our refreshing accommodations, and we look forward to accommodating you again on your next visit to our area. Scott Stewart General Manager
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We stayed 3 nights during weekend for our business / pleasure trip. I had started to stay at Marriott properties since last year to maintain Platinum status. Prior to 2020, we mainly stayed with IHG and Hyatt properties and this was our first stay at Westin properties. So far, our stay at Westin Dallas Fort Worth airport was our first negative experience with Marriott properties. When we checked in, there was only one person working at the front desk who was a trainee. Our original assigned room was the same room we booked (king room, no upgrade) and as soon as we walked in our room we noticed that someone was using our room (maybe an employee, contractor? ) unofficially right before we entered our room. We found a cold drink from Whatbargur on our dresser, an used towel on bathroom counter and indented marks on the bed as if someone was laying there a few minutes before we checked in. It was creepy. When we went back to the front desk and spoke with the same trainee, we inquired about upgrade which is part of Platinum benefit. As far as I could tell, there were three different type of suites were still showing up on Bonvoy website for this hotel as available for the same duration of our stay. The front desk personnel’s response was “Oh, I was gonna upgrade you anyway…”. Long story short, we were “upgraded” to higher floor (aka “club floor”) in a same category room. Since we stayed in the “club floor room”we expected that the club lounge was in the same floor however, it was on the 1st floor by the front desk.... The club lounge looks like recently renovated and nice, but it was an unmanned self service station only with a few snacks and non alcoholic beverages, stocks with items which something you would pick up from gas station during road trip (muffin in a bag, banana, soda in a can, trail mix etc). I had inquired regarding breakfast service at the lounge prior to book this hotel with Bonvoy customer services and also by calling the hotel, and I was assured that the lounge is open and the breakfast is available at the lounge.... Yes, it was open all right but very far from what I expected. If I knew how our stay would be at Westin DFW airport, I would have reserved Fair Field Inn or stick with our old go- to like IHG or Hyatt where I had much better luck with getting elite member benefits. The hotel websites stated that there are complementary bottled water and bath robe in the room... I found neither of course. A few positives we had experienced during our stay was free parking on sites and friendly and efficient airport shuttle services. Bartender at the lobby bar was attentive and professional, too. If we are coming back to DFW area, we will never stay at Westin DFW airport. We have another stay coming up later this year at different Westin property and I really hope to have much better stay. …
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Date of stay: May 2021Trip type: Traveled on business
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Dallas Fort Worth Airport
Responded Jun 3, 2021
Dear ocmum, We sincerely appreciate your loyalty to our brand, and we are grateful for your feedback. Our focus is on giving each guest a revitalizing, meaningful stay; therefore, we apologize that this was not your experience. We are sorry we did not maintain the standards you should always expect from us. We hope you will consider a future visit so we can provide you with the personalized and meaningful stay you deserve. Scott Stewart General Manager
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Stayed at the Westin at DFW 5/16 and was surprised to see these bags of garbage and linens in the hallway when I checked in at 5 pm. They were still there after dinner and much to my surprise they were still there when I checked out on the 17th. Another surprise was the bottle of body lotion in the bath had apparently been used as it was half full. Very disappointing for a Westin.
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Date of stay: May 2021Trip type: Traveled on business
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Dallas Fort Worth Airport
Responded May 18, 2021
Dear ChampionTourDirector, We appreciate you choosing our hotel for your visit to the area. Our focus is on giving each guest a revitalizing, meaningful stay; therefore, we apologize that this was not your experience. Appropriate action will be taken, and we are grateful for your feedback. We hope you will give us another opportunity to welcome you back on your next visit to the area. Scott Stewart General Manager
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I stayed here for one night in January 2020 before my connecting flights the next day. First off, I was incredibly impressed with the hospitality shown by one particular staff member. Cardell has to be one of the best Front Desk agents I've ever interacted with, Not only was he able to efficiently get us all checked in, He was genuinely interested in how my day was, where I was headed, What had brought me to DFW that evening. I explained that I'm an AVgeek and was laying over for the night here in Dallas. our conversation even continued when I came back downstairs to pick up some snacks from the store in the lobby. As soon as I walked off the elevator we bumped into each other again and rather than just a general "How's your room" He continued to be interested in my passion for aviation and the conversation continued for about 5-10 minutes. The room itself was somewhat small but still has more than adequate space for one or two guests. It was mostly immaculate and when I did have a very minor issue with the room the staff were quick to resolve the issue. The room had a large Smart TV with Netflix, Hulu, YouTube, Etc. one thing to note is there is no coffee maker in the room. This wasn't a big deal since there's a 24hr shop downstairs. I was pleasantly surprised with this Westin as the last one I stayed at was a totally different experience. There's also a shuttle service that operates on demand which came in really handy! I'd highly recommend The Westin Dallas/Ft. Worth Airport to anyone needing a hotel near DFW!…
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Date of stay: January 2021
Value
Location
Service
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Dallas Fort Worth Airport
Responded Feb 6, 2021
Dear 57danl, Thank you for such a generous review of The Westin Dallas Fort Worth Airport and for your kind recommendation. We appreciate your gracious comments about Cardell and his attentive hospitality. We are proud of his commitment to providing exceptional service; we will enjoy sharing your compliments with him acknowledging his devotion to enriching guest experiences. We are also happy to read you liked our inspired accommodations. Thank you again, and we look forward to welcoming you back soon. Scott Stewart General Manager
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PRICE RANGE
$129 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin dallas fort worth airport hotel irving, westin hotel irving, westin irving, irving westin
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
506
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Claim Your Listing Frequently Asked Questions about The Westin Dallas Fort Worth Airport
What are some of the property amenities at The Westin Dallas Fort Worth Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Westin Dallas Fort Worth Airport?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Westin Dallas Fort Worth Airport?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Dallas Fort Worth Airport?
Conveniently located restaurants include BlueFire Grill, Whataburger, and Denny's.
Are there opportunities to exercise at The Westin Dallas Fort Worth Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Westin Dallas Fort Worth Airport have an airport shuttle?
Yes, The Westin Dallas Fort Worth Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Dallas Fort Worth Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Dallas Fort Worth Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Dallas Fort Worth Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Dallas Fort Worth Airport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Dallas Fort Worth Airport?
Many travelers enjoy visiting Grapevine's Market on Main (4.3 miles).