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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Dallas Fort Worth Airport
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 84 hotels in Irving
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Raising the bar among DFW airport hotels, The Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas-Fort Worth airport hotel in Irving, Texas is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Valet parking
Wifi
Paid internet
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Fireplace
Room service
Safe
Coffee / tea maker
Flatscreen TV
On-demand movies
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Location
Full view
Contact
4545 W. John Carpenter Freeway, Irving, TX 75063
Getting there
Rental CarsSee all Irving rental cars
1,522Reviews18Q+A100Room tips
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Popular mentions
To Whom It May Concern, My team and I recently stayed at your Westin Dallas Fort Worth Airport property. We are here in Dallas to fly to China after an extensive COVID testing requirement. The staff of the hotel were not wearing mask. Even when I came to speak to them they did not put a mask on while speaking through the pixie glass safety divider. Additionally, two staff members by the lobby elevators were together without a mask. I waited to enter this area in hopes he would put a mask on. It wasn’t until I said something that they did. Needless to say, it was shocking to see this going on and we promptly check out and moved to a different hotel. Upon check out, I was asked why. I told the front desk staff member we were uncomfortable with the lack of COVID precautions. At this time she still did not have a mask. She checked us and charged us my and my teams rooms. This was very disappointing and will definitely be in my mind for all future business travel with Marriott/Westin.…
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Date of stay: January 2021Trip type: Traveled on business
Cleanliness
Service
Helpful
Response from Team Marriott, Agency / Consultant at The Westin Dallas Fort Worth Airport
Responded 1 week ago
Dear 809ChrisL, Thank you for taking the time to share your thoughts regarding the situation outlined. We take matters such as this very seriously and regret the inconvenience caused to you and your team. We strive to clearly communicate all information related to mask requirements as we genuinely care about our guests and our employees' safety. We appreciate your patience during these circumstances. Thank you again; we will share your message appropriately within the organization. Scott Stewart General Manager
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This is a nice hotel. About 2 miles from the airport. The hotel shuttle is available on demand so you don’t have to wait long at the airport. There’s a gas station across the street if you want cheaper snacks and drinks. The room has a nice lounge area separate from the bedroom. The bed was comfortable but the pillows were flat. Basic tub/shower combo in the bathroom. I actually thought the shower was broken because the knob kept turning and wouldn’t turn on but you actually have to pull and twist to make it work. The hotel employees were very friendly.
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Date of stay: December 2020
1 Helpful vote
Helpful
Response from Team Marriott, Agency / Consultant at The Westin Dallas Fort Worth Airport
Responded 2 weeks ago
Dear bigfrank0, Thank you for choosing to stay at The Westin Dallas Fort Worth Airport. We are pleased you had a rejuvenating experience and that our close proximity to the terminals could help you arrive and depart with ease. Thank you also for mentioning how much you liked our devoted associates as well as our inspired guestrooms. We hope we will be the first hotel you think of on future trips to the area. Scott Stewart General Manager
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I checked into the hotel after a long, grueling 9 hours on the road and was disappointed to find that the bar, club lounge and restaurant were all closed due to those idiotic Covid restrictions. I voiced my displeasure and was pleasantly surprised by a knock on my door by Patricia, who checked me in, bringing me a tray of goodies! I can not thank her and her MOD enough for going above and beyond. The hotel manager should also be praised for knowing enough to hire people who have ‘client service’ in their blood! Hats off to you Patricia for putting a smile on my face! And thanks to hotel management for making your staff feel empowered to take care of guests. In normal times this type of thing is greatly appreciated; in these current difficult times it restores one’s faith in humanity! Thank you all!…
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Date of stay: September 2020Trip type: Traveled solo
Helpful
Response from Team Marriott, Agency / Consultant at The Westin Dallas Fort Worth Airport
Responded Sep 25, 2020
Dear Htownfoodie, Thank you for staying at The Westin Dallas Fort Worth Airport and also for your feedback. We appreciate your gracious comments about our attentive and personalized hospitality and how our associate Patricia exceeded your expectations. We are proud of her commitment to providing exceptional service; we will enjoy sharing your compliments, acknowledging her devotion to enriching guest experiences. Thank you again, and we hope we will be the first hotel you think of on future trips to the area. Scott Stewart General Manager
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8/15/2020 This Westin hotel pool, and bar, restaurant were closed due to Covid. However a great many guest sat in the lobby without a mask in the evening although there were sighs saying masks must be worn. There were also children from basketball teams running through the lobby and hallways until midnight. Two elevators were out of service and it took 25 minutes to go down 3 flights of stairs using the other 2 elevators that were crammed with so many people you could not get on .There are no stairs that end on the 1st floor. The stairs stop at an alarmed exit door. Except for a Denny's the closest place to eat is about 3 miles away.
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Date of stay: August 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Team Marriott, Agency / Consultant at The Westin Dallas Fort Worth Airport
Responded Aug 23, 2020
Dear sheldonRaz, Thank you for choosing our hotel and for your comments. We regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. Please know, we are diligently navigating through COVID-19, and all feedback is appreciated as a valuable insight as to how we can enhance our precautions and improve our guests' experience. We would also like to clarify that we are closely following and monitoring all applicable state, county, and federal mandates and reacting appropriately in this fluid environment. Thank you also for sharing your concerns, and please be assured that we take our guests' feedback seriously. We are sorry for the inconvenience caused and hope you will give us another chance to provide you with the intuitive, meaningful service you should always expect from us. Scott Stewart General Manager
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Cavalier attitude about wearing a mask is very concerning. The female who checked me in the evening of 8/14 had her mask under her chin. Not a good example when requiring guests to wear masks. Her male team member did have his on. Acknowledgement of Titanium status would have been nice, but was glad to be rushed through check-in since she felt health and safety mandates did not apply to her. Out of service elevators just make guests want to crowd into the two that are working.
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Date of stay: August 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Response from Team Marriott, Agency / Consultant at The Westin Dallas Fort Worth Airport
Responded Aug 15, 2020
Dear geekle, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for reviewing our hotel. Our focus is on giving each guest an enriching experience with meaningful and intuitive service; therefore, it was disappointing to hear that our associates did not acknowledge your Rewards membership. We have shared your concerns with the appropriate individuals to ensure this is not repeated. Please know, we are diligently navigating through COVID-19, and all feedback is appreciated as a valuable insight as to how we can enhance our precautions and improve our guests' experience. The safety and security of our guests is always our utmost priority, so we appreciate you bringing these concerns to our attention and will address your comments accordingly. We hope you will reconsider staying with us again so we can show you the meaningful hospitality you deserve. Scott Stewart General Manager
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PRICE RANGE
$129 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin dallas fort worth airport hotel irving, westin hotel irving, westin irving, irving westin
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
506
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Claim Your Listing Frequently Asked Questions about The Westin Dallas Fort Worth Airport
What are some of the property amenities at The Westin Dallas Fort Worth Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Westin Dallas Fort Worth Airport?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Westin Dallas Fort Worth Airport?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Dallas Fort Worth Airport?
Conveniently located restaurants include BlueFire Grill, Whataburger, and Denny's.
Are there opportunities to exercise at The Westin Dallas Fort Worth Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Westin Dallas Fort Worth Airport have an airport shuttle?
Yes, The Westin Dallas Fort Worth Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Dallas Fort Worth Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Dallas Fort Worth Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Dallas Fort Worth Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Dallas Fort Worth Airport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Dallas Fort Worth Airport?
Many travelers enjoy visiting Grapevine's Market on Main (4.3 miles).