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All reviewsthe club loungedfw airportfront deskspg memberlobby barrestaurant staffcorner roombit datedstaff was friendly and helpfulcomfortable hotelwould stay here againnight's sleepcheck in was a breezeleave your carroom servicemini fridgeroom was spacious
Excellent service. Great club lounge amenities - good breakfast and afternoon snacks. Always well stocked and clean
Cookies at front desk in the afternoon. A nice touch.
Pool was a bit cold but kids still had fun. Parking free and conveniently located. More at the...More
I stayed at the DFW Sheraton this past week. I don't know that I have ever experienced a complete staff that was so friendly and helpful. Everyone goes out of their way to make sure you have a great experience. The restaurant staff was super...More
Front desk staff very friendly and accommodating. Lobby is beautiful with a full service restaurant onsite and they locally source which is great. They also have a full service bar/lounge great for sports with many revolving local beers .... Can't go wrong! Rooms are nice...More
My experience at the Sheraton DFW airport is the kind that keeps people loyal to a brand/location...Staff are absolute professionals, anticipating guests needs and solving problems. Beds are heavenly! Workout facility is top-notch. If you are staying in the DFW airport area, this is the...More
Lobby is nice but that's about it. There aren't any refrigerators in the King rooms and the elevators are hot (no A/C), and you have to wait for the doors to open and close up to five times before they finally close permanently and you...More
Response from gmJET, General Manager at Sheraton DFW Airport HotelResponded August 18, 2016
Good Day 944jillw, Thank you for staying with us and disappointed to learn the affect the elevator had on your overall experience. Indeed, the middle guest elevator doors had been abused. They have since been adjusted by the maintenance company that maintains our lifts. Thank...More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more... More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more details or google the Grapevine Shuttle.
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"Ask for a room on the east side away from the airport."