Omni Las Colinas Hotel

Omni Las Colinas Hotel

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Deluxe King Room
Room & Suite (360)
Omni Las Colinas Hotel
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$236
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$236
Fully refundable before Tue, May 28
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$231
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About

4.5
#7 of 86 hotels in Irving
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
An upscale property with multiple restaurants & bars, outdoor pool plus patio, full-service spa and meeting space, Omni Las Colinas Hotel is a lavish high-rise retreat situated on the shores of Lake Carolyn near Dallas, TX. Refined rooms and suites feature flat-screen TVs and lake or city views. Fireplace, balconies, and wet bars are also available. Stay 1 mile from the Irving Convention Center at Los Colinas, 10 miles from downtown Dallas, and near Six Flags Over Texas and DFW Airport. When you make your reservations at Omni Las Colinas Hotel (formerly Omni Mandalay Hotel at Las Colinas) in Irving, you'll experience the urban energy of our community plus the tranquility of our waterfront location. Explore the Mandalay Canal by gondola or stand-up paddle board during downtime. Boasting the largest standard guest accommodations in the Dallas area, our hotel features updated rooms that appeal to both business and leisure travelers and a newly renovated outdoor pool, patio and bar.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Table tennis
Kids' outdoor play equipment
Valet parking
Paid private parking on-site
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
River View
Family
Languages Spoken
English
Hotel links
Special Offer:Kids Eat Free

Location

221 Las Colinas Blvd E, Irving, TX 75039
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Dallas/Fort Worth International Airport
Love Field
2,919Reviews20Q+A100Room tips
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Detailed Reviews
LAdamo wrote a review Jul 2023
16 contributions10 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
This hotel is more like a resort than a hotel. The hotel is truly lovely. The service is outstanding. The staff make it their business to go the extra mile for their guests. The location is in a suburb of Dallas. Travel to downtown Dallas is easy and quick. The on-site store is incredibly stocked with necessities and treats. A wonderful experience! A special thank you to Nic (from Albuquerque) and Tisha!! So helpful and so friendly!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen B wrote a review Jul 2021
Springfield, Missouri44 contributions31 helpful votes
5.0 of 5 bubbles
I was flying on AA and due to delays, I missed my flight connection in Dallas. I was devastated. American Airlines gave me a hotel voucher for this hotel. I had no idea what to expect. It had been a very long day, and I was extremely exhausted.

From the time I entered, I was impressed. It is a beautiful hotel. The gentleman that I first talked to was so nice. He instantly made me feel better about being “stuck” in a Dallas for the night. The hotel provided me with some essentials that I was without (toothbrush, toothpaste, deodorant), which was very appreciated! I would only suggest that you have bags of those all ready to hand out when you are getting guests like myself. How nice would it be to hand me my room key and then say, “and here is this bag of essentials we thought you might need due to the unexpected night in our hotel”. Just a thought :)

The room was so large! Especially just for little ol’ me! I had a gorgeous view out my window. The bed was very comfortable. The shower had a couple different setting that I had not seen before at a hotel. Loved it! If I’m not washing my hair, I don’t want water shooting down on me. Wish more hotel showers were like this one.

If I’m ever in the Dallas area again, I would not hesitate to book this hotel.
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rodbyers wrote a review Feb 2020
Flower Mound, Texas1 contribution
5.0 of 5 bubbles
This may have been the best hotel stay we’ve had in the continental US. This was my first stay at an Omni hotel and it won’t be my last. I have stayed at the Waldorf and many other exclusive hotels. But the experience and view at the Mandalay were top tier. We loved the room, Internet was much stronger than my experience with other hotels, and the chromecast allowed more freedom of movie choices. Because of this stay, I am now planning a trip to the Omni on the river walk in San Antonio.
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Review collected in partnership with Omni Hotels & Resorts
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Navigate827428, Guest Relations Manager at Omni Las Colinas Hotel
Responded Feb 19, 2020
Dear rodbyers: Thank you for the outstanding rating and review. We are pleased you enjoyed your stay and know you will enjoy Omni La Mansion in San Antonio as well! We appreciate you and look forward to welcoming you back soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RonnyC2723 wrote a review Jan 2021
Dallas, Texas86 contributions41 helpful votes
3.0 of 5 bubbles
This hotel has been completely updated, expanded and modernized. Gone however is the beautifully expansive lobby with trees and relaxing sofas and chairs. Gone also is the classy piano bar with a pianist who specialized in soft classical music. All has been replaced by the brightly lit hotel restaurant manned by servers who busily move about but cannot find the time to stop by your table. Instead you have to follow them and almost force them to take your orders. The selections are good and preparation is fantastic, but it's hard to get in the mood for enjoying a fancy dinner with bored waiters. The tables are small and sit low which will result in constantly shifting and stretching. The hotel staff are equally slow and non attentive. There's no valet and no bell staff. There's usually only one person staffing the front desk and he or she has to be located and walked to the desk to check you in. The rooms have not caught up with the hotel renovation. Sofas are dingy and saggy and the carpet shows fibers and seams. It's said it's the result of the pandemic which is true, but it's also because the hotel owners are cheap. There are plenty of sanitizing stations and social distancing is practiced because there's hardly anyone there. There's plenty to do. The lake around the hotel have several first class restaurants and bars. A great place to walk and enjoy nature, but the hotel offers relaxation presented by neglect.
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Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elyse Callison, Owner at Omni Las Colinas Hotel
Responded Jan 18, 2021
We are disappointed to know that your stay with us was not up to your expectations, and we have noted your comments regarding your recent stay with staff. Although, we are sorry that you found the condition of guest rooms outdated. Please do not hesitate to reach out if you have any additional feedback. We truly hope you will allow us to serve you again in the future.
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Christy H wrote a review Oct 2022
1 contribution
1.0 of 5 bubbles
I originally booked the Omni Mandalay months in advance because it used to be a top notch hotel. I had to make a change to my reservation, at which point they increased my reservation from $1,200 for 3 nights to over $1,600 for 3 nights. They hotel employee did not disclose the rate change to me, nor did she send me the email I requested to document the changes. I happened to look at my reservation before the trip and was ultimately forced to cancel my original reservation and downgrade my room (only to pay an additional $100 for everything). I would have stayed somewhere else but we were traveling with friends and did not want to make them change as well.

Additionally, the vents in our room were moldy and it is obvious the hotel has not been well maintained. There are places where wood trim is coming off the walls and toilet paper holder/towel racks are coming apart. For $400 a night, I would have expected the WiFi to be free, but it is not. Room service (which is always overpriced) was poor quality....plastic utensils and mediocre food. There are many more options at this price in the Dallas area that are a better use of your travel dollars!

When I discussed the room rate and other issues with one of their managers, his only response was that "rates originally booked are not guaranteed once changes are made." In other words, they are okay with handling their business without transparency and in a manner that leaves the customer feeling completely taken advantage of and unappreciated for choosing to do business with their hotel. Don't make the mistake of staying at the Omni Mandalay in Las Colinas!
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Date of stay: October 2022
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Stay somewhere else to get your money's worth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhonest wrote a review Oct 2022
3 contributions3 helpful votes
2.0 of 5 bubbles
The lobby area feels fresh and modern, but things changed rapidly from the moment you step out of the elevator on your floor. Feels like a 1986 Marriott - outdated, tired, and in desperate need of a complete overhaul - old carpets, shower standing in a faded avocado colored bath tub etc etc. The 1986 vibe was further reinforced by having to pay for wifi (which you need to connect your device to the TV by chromecast). The only way you can avoid paying is by registering for their rewards program - goodbye to another 15 minutes of my life. I was forced to use my own device as the cable TV was not working 2 of the 3 nights I was there.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Theus, Guest Services / Front Office at Omni Las Colinas Hotel
Responded Oct 25, 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We apologize for the inconveniences that you experienced during your stay. We do have plans in the very near future to have our hotel and rooms renovated, and we hope you can join us again with our fresh new look! If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sincerely, Kyle Brown Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vanjaap wrote a review May 2022
Pinner, United Kingdom139 contributions97 helpful votes
3.0 of 5 bubbles
Stayed in a "Las Colinas" suite, which was an odd shaped room with 2 entry doors and a pantry. The bathroom was tiny and dark and looked a bit secondhand. It could definitely use renovation. No cotton buds, pads etc. No bottled water, no ice machine. Parking cost me $18 / day but I'm not sure how else you would get there. It's a long walk from anywhere!
Room service has limited choice, is only available certain hours and comes in plastic containers like Uber Eats.

On the plus side the location is pretty, the gym is well equipped and quiet and the beds are comfortable.
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Date of stay: April 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel Lion wrote a review Jun 2021
1 contribution
2.0 of 5 bubbles
This hotel certainly did not meet my expectations. The lobby and pool areas are nice, so things seemed good at first glance. They charge $100 a night extra for incidentals which is way too much. Our second night there was a wedding and they took up all the parking. We as paying guests had to park across the street in a parking garage that charge $10. I would expect paying guests to be able to park before VISITING wedding guests. Also there was no ice machine on our floor. No microwave in the room and the fridge didn't get cold. Also weird noises in the outer wall, we had a wasp in the room, so i'm thinking maybe a nest was in the wall. Seems ridiculous they charge for WIFI had the room prices they charge. I will definitely stay at the Marriot right down the street if i'm in the area again.
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Date of stay: June 2021
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rsc1911 wrote a review Oct 2023
The Woodlands, Texas76 contributions53 helpful votes
5.0 of 5 bubbles
As at all Omni properties the staff at Las Colinas are wonderful: friendly, welcoming, and always making us customers feel like we come first. Rooms are clean, comfortable and generously sized. On this stay we were in one of the suites overlooking the lake with a Juliet balcony. The suite furniture is comfortable and the king bed was Goldilocks comfy; neither too firm nor too soft. The bathroom is large with plenty of room to spread your stuff out without invading your wife’s space. The rooms decor is older and worn but the management tells us a refresh renovation is in progress.

LHR restaurant served us well presented and delicious food. We shared a pretzel bites appetizer and dinner was the pork chop, the steak sandwich, and the cheese and meat platter. Highly recommended. Breakfast at Flossie’s was good, most memorable item was the pork belly ( the gastro term for thick bacon) as it has a sweet-spicy crust.

The outdoor grounds and pool are resort style and well maintained. Great poolside bar and quick bites are readily available.

Valet parking is available, but the garage is so close that it’s not necessary, though self parking is about $18/night; reasonable for the area.

Lots to do, see, eat, and drink in the surrounding area.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PattiMacDallas wrote a review Sep 2020
Dallas40 contributions50 helpful votes
2.0 of 5 bubbles
I do not recommend holding a meeting at this hotel. I had to participate in a certification test held at the hotel and they had us packed in the function room too tight. The side aisles were too small, there was no center aisle and they had set up a hand sanitizer table on a large round table right in the middle of the traffic flow. When I commented about the tight set up, the planner told me that we were supposed to be in a larger room, and she came early and had the room reset, dealing with the unfortunate situation as best she could. Hotels are supposed to be our partners in bringing back F2F events but this hotel apparently hasn't received the message.
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Date of stay: September 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly T, Guest Services / Front Office at Omni Las Colinas Hotel
Responded Sep 23, 2020
PattiMacDallas - Thank you for sharing your feedback with us. We will be reviewing your comments with our team. We typically work in conjunction with planners to ensure that the room is the right fit for the needs of the group in addition to balancing reduced capacity and social distancing standards. Our Director of Sales and Marketing can be reached directly at the hotel 972.556.0800, and would appreciate any additional feedback you have regarding your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Mur018
Dallas, Texas413 contributions295 helpful votes
If your staying at the hotel, it’s free to use the pool are. As are a couple guest if you have them come meet you at the hotel. We had our son, daughter in law, and grand daughter ( who live about 10 minutes from the hotel ) come over and we enjoyed the pool for a good part of the day. Now, if your not staying there, you can still buy a day pass for each person in your group. And as far as I could see, it was no different or harder for day people then us. Everyone was treated the same. All the same privileges and full use of the bar and grill. Hope this helps. Murray B.
Answer from Navigate827428
Dear Patrick, We recently renovated and no longer have sauna facilities. Thank you for reaching out. We look forward to seeing you soon.
Answer from S H
2 contributions
There are no USB ports in the room, but they are remodeling currently and I was told that they will be adding them. I am not sure about the TV having a USB port, I want to say it did not. I remember checking the entire room for one. I was able to watch YouTube on the TV though. I hope this helps.
Sightsee616050 wrote a tip Feb 2024
2 contributions
2.0 of 5 bubbles
"Don’t bother having a drink in the bar if it is busy"
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Prrateek Chaudhary wrote a tip Jan 2024
United States215 contributions19 helpful votes
5.0 of 5 bubbles
"BOOK LAKE VIEW ROOM, it has best view and worth the money, near by lake walk at the evening is the best for you. happening place near by TOYOTA MUSIC FACTORY"
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BoardingPass822709 wrote a tip Sep 2023
2 contributions
2.0 of 5 bubbles
"The service provided from check in to checkout was terrible, I stay in lots of nice places! The staff certainly don’t cater to the clientel!"
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Tara M wrote a tip Aug 2023
Dartmouth, Canada64 contributions1 helpful vote
5.0 of 5 bubbles
"As an Omni member you can get a drink coupon for you stay. I used mine for coffee every morning."
Read full review
CJH wrote a tip Feb 2023
Frisco, Texas96 contributions18 helpful votes
5.0 of 5 bubbles
"The hotel is about a mile from The Pavillion at Toyota Music Factory, restaurants, and nightlife. "
Read full review
Not the right property for you?
There are more places to choose from in the Irving area.
PRICE RANGE
$218 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni mandalay hotel, omni hotel irving, omni irving, irving omni
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
421
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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OMNI LAS COLINAS HOTEL - Updated 2024

Frequently Asked Questions about Omni Las Colinas Hotel
Which popular attractions are close to Omni Las Colinas Hotel?
Nearby attractions include Mustangs of Las Colinas (0.3 miles), Mandalay Canal (0.2 miles), and Alamo Drafthouse Cinema (0.2 miles).
What are some of the property amenities at Omni Las Colinas Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Las Colinas Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Las Colinas Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Las Colinas Hotel?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Omni Las Colinas Hotel?
Conveniently located restaurants include Italian Cafe, Hugo's Invitados, and Cork and Pig Tavern.
Are there opportunities to exercise at Omni Las Colinas Hotel?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at Omni Las Colinas Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Las Colinas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Las Colinas Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Las Colinas Hotel?
Many travelers enjoy visiting Dealey Plaza National Historic Landmark District (9.7 miles), Old Red Museum (9.8 miles), and Grassy Knoll (9.7 miles).
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