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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 88 hotels in Irving
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
An upscale property with multiple restaurants & bars, outdoor pool plus patio, full-service spa and meeting space, Omni Las Colinas Hotel is a lavish high-rise retreat situated on the shores of Lake Carolyn near Dallas, TX. Refined rooms and suites feature flat-screen TVs and lake or city views. Fireplace, balconies, and wet bars are also available. Stay 1 mile from the Irving Convention Center at Los Colinas, 10 miles from downtown Dallas, and near Six Flags Over Texas and DFW Airport.
When you make your reservations at Omni Las Colinas Hotel (formerly Omni Mandalay Hotel at Las Colinas) in Irving, you'll experience the urban energy of our community plus the tranquility of our waterfront location. Explore the Mandalay Canal by gondola or stand-up paddle board during downtime. Boasting the largest standard guest accommodations in the Dallas area, our hotel features updated rooms that appeal to both business and leisure travelers and a newly renovated outdoor pool, patio and bar.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Table tennis
Kids' outdoor play equipment
Paid private parking on-site
Hot tub
Pool with view
Outdoor pool
Heated pool
Private pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English
Location
74Somewhat walkable
Grade: 74 out of 100
21Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
221 Las Colinas Blvd E, Irving, TX 75039
Getting there
Rental CarsSee all Irving rental cars
2891Reviews19Q+A100Room tips
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Great location. Clean room. Nothing fancy but more than adequate for our one night stay. Lots of shopping and restaurants in the area. Felt safe. Quick and easy check in process. Would recommend for a short visit.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Staff was great and attentive, house keeping was on top of any potential issues. The room was comfortable and clean. The pool area was well designed and parking was easy and a few steps from the hotel entrance.
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Date of stay: July 2021Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I decided to book a staycation over Valentine's Day weekend. As a Black Tier Select Guest, I was contacted by Tish, who is the Loyalty Ambassador for the hotel. She was phenomenal in getting everything set up and accommodated my requests prior to my arrival. Upon arrival for check-in, it was fast since my room key was on the key board, thus not requiring me to have to stand in a line or wait to talk to a front desk agent. I had a high floor room with a great view of the downtown Dallas skyline in the distance. The amenities of chocolate covered strawberries and a bottle of wine that were brought to my room due to my Black Tier Select Guest status were delicious. It was a great stay, and I look forward to my next staycation visit.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: The hotel is about a mile from The Pavillion at Toyota Music Factory, restaurants, and nightlife.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I recently stayed at the Omni Hotel in Irving, TX and unfortunately, it was a very disappointing experience. The first room we were assigned to had a serious mold issue in the bathroom - the caulking was clearly moldy and there also appeared to be mold on the vents (I found out later that this is a regular complaint). To make matters worse, both myself and my partner woke up in the middle of the night with severe congestion and breathing difficulties. We brought this mold issue to the attention of the hotel staff and were moved to a different room, but unfortunately, it had the same mold issue-- something I didn't notice until we got back from the day and got to the room that evening. I suppose I should've inspected when we dropped our bags in the new room, but didn't (my fault, I suppose). As a result, when we got back late that evening, we ended up leaving (without staying the night) and found another place to stay. Aside from the mold issue, there were also other issues with the cleanliness of the room. The bathroom light fixtures were covered in dust and it was clear that the room hadn't seen a deep clean in many months (if not years). For the high price we paid, I expected much better standards of cleanliness and maintenance. The lobby might be updated (fresh, modern), but the elevators are simply time machines that take you to a room that was probably nice in 1980 I am extremely disappointed with the experience at the Omni Hotel and I would not recommend it to anyone. The mold issue is a serious health concern and the hotel staff should have done more to address it. It was a very unsatisfying stay.…
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Date of stay: January 2023
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Krystal and Rafael at the front desk, in particular, are exceptional. They are genuinely interested in the well-being of guests, proactively offer assistance and ares simply delightful. We know because we ended up staying over a week due to flight cancelations and had lots of requests! But, really, the entire staff seem well trained, courteous and competent. The rooms are nicely appointed, comfortable and quiet. The locations proved ideal for my marathon training since lake Carolyn, which the property is on, has a trail that is a lovely run. All around very positive experience! We'll return for sure.
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Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lobby area feels fresh and modern, but things changed rapidly from the moment you step out of the elevator on your floor. Feels like a 1986 Marriott - outdated, tired, and in desperate need of a complete overhaul - old carpets, shower standing in a faded avocado colored bath tub etc etc. The 1986 vibe was further reinforced by having to pay for wifi (which you need to connect your device to the TV by chromecast). The only way you can avoid paying is by registering for their rewards program - goodbye to another 15 minutes of my life. I was forced to use my own device as the cable TV was not working 2 of the 3 nights I was there.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kelly Theus, Guest Services / Front Office at Omni Las Colinas Hotel
Responded Oct 25, 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We apologize for the inconveniences that you experienced during your stay. We do have plans in the very near future to have our hotel and rooms renovated, and we hope you can join us again with our fresh new look! If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sincerely, Kyle Brown Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I originally booked the Omni Mandalay months in advance because it used to be a top notch hotel. I had to make a change to my reservation, at which point they increased my reservation from $1,200 for 3 nights to over $1,600 for 3 nights. They hotel employee did not disclose the rate change to me, nor did she send me the email I requested to document the changes. I happened to look at my reservation before the trip and was ultimately forced to cancel my original reservation and downgrade my room (only to pay an additional $100 for everything). I would have stayed somewhere else but we were traveling with friends and did not want to make them change as well. Additionally, the vents in our room were moldy and it is obvious the hotel has not been well maintained. There are places where wood trim is coming off the walls and toilet paper holder/towel racks are coming apart. For $400 a night, I would have expected the WiFi to be free, but it is not. Room service (which is always overpriced) was poor quality....plastic utensils and mediocre food. There are many more options at this price in the Dallas area that are a better use of your travel dollars! When I discussed the room rate and other issues with one of their managers, his only response was that "rates originally booked are not guaranteed once changes are made." In other words, they are okay with handling their business without transparency and in a manner that leaves the customer feeling completely taken advantage of and unappreciated for choosing to do business with their hotel. Don't make the mistake of staying at the Omni Mandalay in Las Colinas!…
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: Stay somewhere else to get your money's worth
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything about this hotel left me impressed. Starting with a special request I made to Trisha. After I received my reservation, I was greeted with an email from Trisha asking if I needed anything else. I made a special request (I would rather not disclose here to protect Trisha ;)) and she made it happen with hesitation. Once I arrived, everyone on staff made my stay enjoyable. The front desk always had a smile and jumped at the opportunity to help. The food was far above average for a hotel. And the property was wonderful with more amenities than I could use during my stay.
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Date of stay: September 2022Trip type: Traveled on business
Rooms
Location
Service
Room Tip: I had a large corner suite high, looking out over the lake that included beautiful sunrise views...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First , the rooms are very spacious. Two, the staff are really kind. Jamie, in particular, is a stand out. He took such great care of us and we are very grateful. He is funny and very personable. I’m very impressed with this hitely
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Traveler98769876 wrote a review Aug 2022
Pocono Mountains Region, Pennsylvania171 contributions81 helpful votes
Staff & management are laughable. Except for one kind woman behind the front desk, the staff does not care. One particular male staff member behind the front desk was particularly rude. The hotel was practically empty, so one would think that staff & management would treat guests better.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Avoid the hotel. Period.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$218 - $301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni mandalay hotel, omni hotel irving, omni irving, irving omni
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
421
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Claim Your ListingOMNI LAS COLINAS HOTEL - Updated 2023 Prices & Reviews (Irving, TX)
Frequently Asked Questions about Omni Las Colinas Hotel
Which popular attractions are close to Omni Las Colinas Hotel?
Nearby attractions include Mustangs of Las Colinas (0.3 miles), Mandalay Canal (0.1 miles), and Alamo Drafthouse Cinema (0.2 miles).
What are some of the property amenities at Omni Las Colinas Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Las Colinas Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Las Colinas Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Las Colinas Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Omni Las Colinas Hotel?
Conveniently located restaurants include Italian Cafe, Hugo's Invitados, and Cork and Pig Tavern.
Are there opportunities to exercise at Omni Las Colinas Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Omni Las Colinas Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Las Colinas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Las Colinas Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Las Colinas Hotel?
Many travelers enjoy visiting Dealey Plaza National Historic Landmark District (9.7 miles), Old Red Museum (9.8 miles), and Cathedral Santuario de Guadalupe (9.8 miles).