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Omni Las Colinas Hotel

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221 Las Colinas Blvd E, Irving, TX 75039-5504
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (554)
Room & Suite (273)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Las Colinas Hotel
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 84 hotels in Irving
Location
Cleanliness
Service
Value
Travelers' Choice
Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites you to experience the completion of a $13 million renovation that transforms shared spaces and elevates the guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of an urban setting, making it more than just a place to stay, but a place to experience.
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Room & Suite (273)273
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Parking garage
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Romanian
Hotel links
Special Offer:Stay a Part of Travel
2,838Reviews17Q+A100Room tips
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Popular mentions
RonnyC2723 wrote a review Jan 8
Dallas, Texas59 contributions16 helpful votes
This hotel has been completely updated, expanded and modernized. Gone however is the beautifully expansive lobby with trees and relaxing sofas and chairs. Gone also is the classy piano bar with a pianist who specialized in soft classical music. All has been replaced by the brightly lit hotel restaurant manned by servers who busily move about but cannot find the time to stop by your table. Instead you have to follow them and almost force them to take your orders. The selections are good and preparation is fantastic, but it's hard to get in the mood for enjoying a fancy dinner with bored waiters. The tables are small and sit low which will result in constantly shifting and stretching. The hotel staff are equally slow and non attentive. There's no valet and no bell staff. There's usually only one person staffing the front desk and he or she has to be located and walked to the desk to check you in. The rooms have not caught up with the hotel renovation. Sofas are dingy and saggy and the carpet shows fibers and seams. It's said it's the result of the pandemic which is true, but it's also because the hotel owners are cheap. There are plenty of sanitizing stations and social distancing is practiced because there's hardly anyone there. There's plenty to do. The lake around the hotel have several first class restaurants and bars. A great place to walk and enjoy nature, but the hotel offers relaxation presented by neglect.
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Date of stay: January 2021Trip type: Traveled with family
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SaraN99336 wrote a review Feb 2020
3 contributions
Hotel's Favorite
Lovely! Great service, very attentive staff, shuttle service was especially helpful... could not have been better! The dining was great - the complimentary late checkout when I screwed up my travel plans and had to leave a day earlier than planned was especially thoughtful!
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Review collected in partnership with Omni Hotels & Resorts
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Navigate827428, Guest Relations Manager at Omni Las Colinas Hotel
Responded Feb 24, 2020
Dear Sara N: Thank you for your excellent rating and kind review. We are so pleased you enjoyed your stay. We appreciate you and look forward to welcoming you back soon. Best regards,
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Q1735XGjanets wrote a review Jan 2
Dallas, Texas4 contributions
Omni is missing the Mark! We stayed here a couple of years ago for Valentine’s Day weekend. Since then, the public areas have been renovated. Light and airy. Very nice. However, for a holiday weekend, the hotel has been understaffed. No Valets or Bellmen. Only the Lobby Bar and 24/7 Over the Counter Shop available for food. The advertised restaurant has not been open for months. We had reservations for NYE to dine with friends at the LHR restaurant (Turned out to be the Lobby Bar). We arrived and stood at the check in register for 10 minutes - no one acknowledged us. We found our table. A special 4 course meal was offered along with the full menu. Food was good, but main course plates were cold when served, and we sent them back. They were returned warm. We had to remind the waiter dessert was included. In year’s past, the hotel had a piano player and served champagne at midnight- No longer- Room Mandalay Suite - room was freezing when we arrived. Thermostat turned up but did not work - they sent someone to fix it. The carpet in the sitting area has an unravelled seam across the center of the room. The low slung couch has a broken frame and is not comfortable. Bathroom is clean and the bed comfortable. Towels and linens nice. The Keurig coffeemaker does not work. The mini fridge did not have water or cold drinks available. The ice machine on our floor was out of order. The coffee shop had one barista and packaged foods. Coolers with packaged food and drinks. The spa is advertised around the hotel and in the website, but when we called to book massages we were told it has been closed and not reopened. We understand that The Covid shutdown affected the hotel industry negatively, but the hotel has reduced services to skeleton levels and is no longer a 4-5 star hotel. Sad to see.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Front Desk, Guest Services / Front Office at Omni Las Colinas Hotel
Responded 1 week ago
Dear Guest, Thank you for your kind words about our newly renovated spaces. I apologize that we did not meet your expectations with our offerings being limited at the time with pandemic. We understand how disappointing that is and we look forward to the days when we can provide all our services again, our Spa included. Your feedback concerning the thermostat and coffee maker has been passed to our Engineering team so we can rectify for future guests. We hope you will give us another opportunity in the future to wow you. Best Regards,
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PattiMacDallas wrote a review Sep 2020
Dallas42 contributions30 helpful votes
I do not recommend holding a meeting at this hotel. I had to participate in a certification test held at the hotel and they had us packed in the function room too tight. The side aisles were too small, there was no center aisle and they had set up a hand sanitizer table on a large round table right in the middle of the traffic flow. When I commented about the tight set up, the planner told me that we were supposed to be in a larger room, and she came early and had the room reset, dealing with the unfortunate situation as best she could. Hotels are supposed to be our partners in bringing back F2F events but this hotel apparently hasn't received the message.
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Date of stay: September 2020
Value
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Trip type: Traveled on business
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Response from Kelly T, Guest Services / Front Office at Omni Las Colinas Hotel
Responded Sep 23, 2020
PattiMacDallas - Thank you for sharing your feedback with us. We will be reviewing your comments with our team. We typically work in conjunction with planners to ensure that the room is the right fit for the needs of the group in addition to balancing reduced capacity and social distancing standards. Our Director of Sales and Marketing can be reached directly at the hotel 972.556.0800, and would appreciate any additional feedback you have regarding your experience.
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casmith_93035 wrote a review Sep 2020
Fleming Island, Florida135 contributions37 helpful votes
My husband and I decided a quick trip would do us good. We decided to stay at the Omni and splurge for a suite. Calling and making our reservation was a breeze. I had to call the hotel directly for a question and they were very kind and accommodating. The grounds are very pretty and well-kept. Check-in was very easy. We went up to our room and noticed the decor in the common areas is dated. The carpet leading to our room had big rolls in it causing us to trip. Our suite was nice and big. It was clean and we appreciated all the precautions Omni is taking. Our room was dated, especially the bathroom. The tub needs a serious remodel, the bidet is a dated, clunky feature that didn’t work, the light fixture was crooked, and the ceiling in the bathroom had peeling paint. We went down to the pool area to explore and it looked like they are starting to remodel from the ground up but we aren’t entirely sure? They treated us with a bottle of champagne and chocolate cake for our anniversary which was a really nice touch. We did enjoy our stay but wish the hotel was updated.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Kelly T, Guest Services / Front Office at Omni Las Colinas Hotel
Responded Sep 21, 2020
We appreciate you sharing your experience with us. We will be addressing the concerns on the hallway floors. We are happy to hear that you enjoyed the newly remodeled public spaces. Thank you for choosing us to celebrate your anniversary, and we hope to see you back again!
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PRICE RANGE
$121 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni mandalay hotel, omni hotel irving, omni irving, irving omni
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
421
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Frequently Asked Questions about Omni Las Colinas Hotel
Which popular attractions are close to Omni Las Colinas Hotel?
Nearby attractions include Mustangs of Las Colinas (0.3 miles), Mandalay Canal (0.1 miles), and Alamo Drafthouse Cinema (0.2 miles).
What are some of the property amenities at Omni Las Colinas Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Las Colinas Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Omni Las Colinas Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Las Colinas Hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Omni Las Colinas Hotel?
Conveniently located restaurants include Hugo's Invitados, Italian Cafe, and Jinbeh Japanese Restaurant.
Are there opportunities to exercise at Omni Las Colinas Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Omni Las Colinas Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Las Colinas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Las Colinas Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Las Colinas Hotel?
The staff speaks multiple languages, including English, Spanish, and Romanian.