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TownePlace Suites Dallas Las Colinas

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900 West Walnut Hill Lane, Irving, TX 75038
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1 room 1 adult
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TownePlace Suites Dallas Las Colinas
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32 Reviews from our TripAdvisor Community

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Chattanooga, Tennessee
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Was a great place to stay! Friendly staff, clean rooms, nice kitchen. The shuttle for the hotel ran during the week and would take you anywhere within 5 miles. Checking in took only a few minutes and checking out was a call from my room the morning of.

Helpful?
Thank athenascott
Grove, Oklahoma
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We booked this hotel because it has 2 bedroom suites they don't have 2 bathroom though. that is a draw back. But all in all, not bad if you get the low price. beds are very noisy probably need to be replaced if you get out of bed in the night you will definitely wake up the other person.

Helpful?
Thank jatgo123
San Antonio, Texas
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed November 9, 2015

Stayed here because we were bumped out of another Towne Place in Arlington. This is quite a ways from the stadium but you can get an Uber ride for about $45 each way. The room was typical of most Towne Place hotels. A comfortable little suite great for two people. Unfortunately the noise level was also typical of lower level... More 

Helpful?
1 Thank Worldwidelunas
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

WorldwideLunas, I am sorry that you were sent to my hotel under those circumstances. I can understand that your frustration was only amplified by the issues that you experienced during your stay. I have reported these issues to the staff and we are working to correct them for future guests. Thank you for your kind comments to the housekeeping department.... More 

Shreveport, Louisiana, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

This location has clearly been kept up very well through the years. While we didn't get to use the facility much, every aspect that we saw was positive. What I appreciated even more was being greeted by each and every team member that we walked by. I'm generally a very friendly person and often the first to say hello. The... More 

Helpful?
Thank danheagney
Colorado Springs, Colorado
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 9, 2015

TownePlace Suites is in a great location for many things. It has eating, shopping and quick access to the major roads. The two bedroom suites with a living area and kitchenette as quite spacious. The front desk/ lobby area has been updated but the positives end there. The building we stayed in was run down with several issues. The a/c... More 

Helpful?
1 Thank lovetotravel719
Faridabad, India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 31, 2015

You've traveled across South Asia, India, Thailand, Sri Lanka, and you land in US.. and you immediately realize..what you miss..there is absolutely no concept of Hospitality... nobody greets you when you enter the hotel, nobody is there to help you with finding your room, helping with luggage. You are shown a map of the property indicating your room and you... More 

Helpful?
Thank Rajesh75
TowneplaceGMLas, Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, Thank you for leaving your comments and thoughts regarding our hotel. I am sorry we did not live up to your expectations. I will share your comments with the staff. Regards, Hotel Manager More 

Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 9, 2015

Stayed for over a week at this property. Location is nice but the rooms are very very noisy. Could not sleep at least 2 or 3 nights. Can hear every one walking or talking. Pool was so dirty that we could not go in even a single day. Breakfast is ordinary but convenient. The front desk people tend to be... More 

Helpful?
Thank Amit_55551
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, I am very sorry to hear of your experience while staying with us. I understand how having a noisy room can be very inconvenient and cause for a bad stay. I appreciate you letting us know about the staff and the pool conditions, those concerns will be addressed with the proper staff to ensure future guests do not... More 

Edmonton, Alberta, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 3, 2015

Here is a letter we wrote to the management: My family and I have been staying in the TownePlace Suites- Los Colinas for a month now and we have been very disappointed with the service. When we booked our stay, we assumed that the service would be on par with the Marriott name. We did not experience that what so... More 

Helpful?
1 Thank Mona I
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, We are very sorry in the level of service you have had while staying at our hotel. As we strive for a great stay with all our guests, sometimes we do fall short on the level of service. All of your concerns have been taken to the staff in order to correct and work towards providing a better... More 

Coral Gables, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2015

This is a solid hotel in a good location - close to the airport and close to a number of businesses in the area and not far from downtown Dallas. I got in late at night, past 11pm, and had no problem checking in. Staff was very friendly and helpful. Rooms have a small kitchen with oven, stove, microwave and... More 

Helpful?
1 Thank John V
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, We are excited to hear that the TownePlace Suites - Dallas/Las Colinas worked out for your business trip. I will pass on your comments regarding the staff to show your appreciation of them so late at night. We hope to be able accommodate your travel needs again when traveling to Las Colinas. Regards, Hotel Staff More 

Istanbul, Turkey
Level Contributor
339 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 520 helpful votes
5 of 5 stars Reviewed June 16, 2015

This one is a nice, clean and quiet hotel. Warm and quick welcome, modern rooms with enough and well maintained gadgets. Furniture was very functional and the bed was perfect. The hot buffet breakfast was an American classic. It is not too far from downtown and close to Airport.

Helpful?
3 Thank travel_guru_su
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, Your comments regarding the TownePlace Suites - Dallas/Las Colinas are very much appreciated. We hope to be able to accommodate your stay next time you are traveling to the Las Colinas area. Please let me us know if we can assist you. Regards, Hotel Staff More 

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