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TownePlace Suites Dallas Las Colinas

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TownePlace Suites Dallas Las Colinas
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45 Reviews from our TripAdvisor Community

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Showing 43: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Terrible customer service. Credit card was charged 4 times. Room not cleaned for 3 days had to call and request items. Manager never followed through with anything. Worst ever. First room had ants and ac was broke and Toliet leaked. Will never stay here again

Helpful?
Thank Lydiann H
Dallas, Texas
Level Contributor
171 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice and clean property. The smell of the kitchen and appliances in our room was a bit troublesome but it is to be expected when booking a room with kitchenette. Breakfast was ok also. Easily accessible to major highways and DFW airport.

Helpful?
Thank T1998
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, nice pool, quite surrounding, good nearby restaurants, well built fitness center, clean rooms. Felt like Home.Breakfast was more detailed and always in abundance. Staff was very friendly and helpful.

Helpful?
1 Thank Amit M
Fort Smith, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and we didn't have any problems with noise. Breakfast was ok, nothing great on our first day so we all skipped it on our second day. We had a 2 bedroom suite and one of the main reason's I chose the TownePlace Suites over other hotels was because it advertised a Queen bed in each bedroom.... More 

Helpful?
1 Thank thocott
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback from your recent stay with us. We have recently updated our breakfast offerings to give our guests' more variety and hope that you can give it another try should your travels bring you back through the DFW area. I apologize that our beds did not meet... More 

Arlington, Texas
Level Contributor
33 reviews
3 hotel reviews
4 of 5 stars Reviewed June 1, 2016

My husband and I really enjoyed our stay. The hotel was clean, we loved the suite amenities and staff is very friendly. However the hot breakfast came short with serving just hot eggs, but no potato or meat options. The fruit and cereal was plentiful though. Also the walls were paper thin and we could hear the conversation in the... More 

Helpful?
Thank FeliciaC505
Rosenberg, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 10, 2016

Stayed here during the first half of Wrestlemania weekend in April. My first time staying in a TPS. Check in was smooth, and the room was laid out like an efficiency apartment, which was great. Nice desk area, nice sized kitchen, and comfortable bed. The only problem we had was the internet was not working when we checked in, and... More 

Helpful?
1 Thank Matt O
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Matt O, Thank you so much for choosing to stay with us during WrestleMania! I apologize for any inconvenience the internet gave you but I am glad that your overall experience was great. I have shared your comments with the entire staff and hope that if your travels bring you back through the DFW area that you stay with us... More 

Canton, Michigan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2016

This hotel is wonderful. Carter, the general manager, is the most friendly, helpful, and accessible hotel manager I have ever experienced. The breakfast area is spotless and comfortable. The waffle irons in the shape of Texas is a super cute touch. And it makes the waffles the perfect single serving size! My only suggestion is to find a place for... More 

Helpful?
Thank Krista G
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Krista G, Thank you so much for all the kind comments, it was a pleasure to have you and your party stay with us over the weekend for your annual trip. It's always great to receive this type of feedback and I have shared it with everyone on the staff. I hope you have a fun and safe time wherever... More 

Fort Worth, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 10, 2016

I stayed on Points this past weekend. I asked 5 Days in advance for an upgrade because on Marriott's Website it wasn't available for Points but it was available for Purchase. What concerns me is that I felt the Front Desk staff was inconsistent in providing an answer for me. 5 Days in advance, a Night Auditor told me only... More 

Helpful?
Thank Deon G
Lenexa, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 1, 2016 via mobile

This hotel was extremely disappointing. The overall hotel needs to be remodeled. There are signs of wear and Tate all over. The most glaring problem with this hotel are the paper thin walls! I could hear the person in the room over perfectly and she was talking at a normal volume. Also, the internet here was ATROCIOUS. My hotspot gets... More 

Helpful?
1 Thank Chris H
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 1, 2016

Room was very comfortable for one person for a long stay. Great location! My compliments to several people - Jose at front desk - very helpful - always engaging with guests and always making sure the snack bar was stocked. He is very professional and a problems solver. Mirna took care of my room most of the time and she... More 

Helpful?
1 Thank susyqno
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
You'll love the great value of our newly refreshed TownePlace Suites by Marriott Las Colinas hotel. Our all-suite Irving hotel is located in the Las Colinas district, minutes from DFW Airport, as well as Kimberly-Clark, Fluor, Commercial Metals, and Abbott Labs. We're also just 19 miles from the new Cowboys Stadium and American Airlines Center. Getting around is easy - as we provide complimentary shuttle service within a 5 mile radius. Our extended stay Irving, TX hotel features studio and two-bedroom suites - each with fully equipped kitchens, separate living and sleeping areas, sleeper sofas, and complimentary high-speed internet access. Start each day with a free hot breakfast buffet. Relax in our pool, or exercise in our fitness room, and bring your pet - our hotel in Las Colinas is pet-friendly. Planning a meeting? Let us know - our conference room hosts up to 24. Few DFW airport hotels can match our attention to detail, so make a reservation today! ... more   less 

Additional Information about TownePlace Suites Dallas Las Colinas

Address: 900 West Walnut Hill Lane, Irving, TX 75038
Location: United States > Texas > Irving
Price Range: $101 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Dallas Las Colinas 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Towneplace Suites Dallas Las Colinas Hotel Irving
Towneplace Suites Irving
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