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Holiday Inn Hotel Express & Suites West Hurst

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#3 of 4 Hotels in Hurst
Certificate of Excellence
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Holiday Inn Hotel Express & Suites West Hurst
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112 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Baltimore, Maryland
Reviewed 1 week ago

Stayed here for the week of Thanksgiving! This hotel was spotless, the rooms were comfortable, and the staff was friendly! The king suite rooms are very nice, not large but big enough and well done. The showers are great, very big, and great water pressure! Only drawback was a weak Wifi signal that was frustrating at times. The location is...

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Helpful?
Thank Kenny M
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Kenny M, Thanks for staying with us during the week of Thanksgiving and we are so excited you enjoyed your time here! We do get feedback about the wifi but we are excited to announce that we are going through a huge wireless upgrade at the beginning of 2017 and that should alleviate any further issues! We hope to...

Bella Vista, AR
Reviewed 2 weeks ago

Visiting family in ft worth and this location was convenient and reasonably priced compared to others not far away. Close to restaurants and necessities, property situated well away from road noise room was perfectly quiet. Modern decor looks recently updated, always appreciate fridge and microwave in HIE, comfortable sitting area and door-less shower nice additions, good bathroom lighting. Breakfast area...

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Helpful?
Thank Soxgirl58
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Soxgirl58, We are absolutely thrilled you enjoyed your time with us here is Hurst, TX! We are currently working on the idea to open up our meeting rooms during busy times so that our guests will have overflow seating during breakfast! Our staff constantly strives to improve their training and the hotel so that everything is up to date!...

Robbins, North Carolina
Reviewed 2 weeks ago via mobile

Was here for 5 nights. Excellent suite with two Queen beds. Comfortable bedding and a good amount of space. Only problem this week was cold water in the shower. They were working on it when we left so three out of four got a hot shower by Friday. Pool was cool water - so very invigorating. Breakfast area was excellent...

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Helpful?
Thank Twin2Garner
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Twin2Garner, Thank you for choosing our location while in the DFW area! We are sincerely sorry about the cold water the one day during your shower, unfortunately we had some plumbing work done that day, but all is good now! We will definitely look into the cranberry juice idea, we are always looking for new ways to help improve...

Springfield, Missouri
Reviewed October 16, 2016 via mobile

Room was spacious, clean & quiet. There was a large desk, refrigerator & microwave. Bed was comfortable. During the week there was an evening reception with a good variety of foods & beverages. Breakfast was good but breakfast area needs more tables.

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Helpful?
Thank RuralRoadRunners
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear RuralRoadRunners, Thank you for not only choosing our location while in the DFW area but also for the wonderful feedback! We are working on creating more space for breakfast seating. We have currently started opening up our meeting room area for overflow breakfast! We hope that next time you are here you will not have the same issue! We...

Reviewed September 14, 2016

The staff was incredible during our 1 night stay here. Great room, and manager's happy hour for guests was awesome. The breakfast in the morning was very good with lots to offer their guests. Thank you staff for making our stay great!!!

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Helpful?
Thank Dwayne A
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Dwayne A, Wow, thanks for the awesome feedback, it is greatly appreciated! We are absolutely thrilled we were able to make your stay here great in just a short amount of time! We have definitely been working to improve the variety in our breakfast so it is wonderful to know that our guests are liking the changes! Let us...

Reviewed September 10, 2016 via mobile

I had a great experiences here, Damian at the front desk provided excellent customer service. The rooms were well taken care of, no issues at all. The checking process was also quick and painless no hassle. I would stay here again.

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Helpful?
Thank Iman L
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Iman L, Thank you so much for your wonderful comments on our hotel! We are absolutely thrilled our front desk agent as well as the our other staff members were able to provide you with such great customer service! We really do strive to make each and every guest's stay memorable! We look forward to seeing you again in...

Reviewed August 28, 2016 via mobile

I stayed at the hotel over 20 nights per year for the last three years. The breakfast is consistent with all other HIEs. During the week, they have light snacks put out in the evening. Some rooms have walk in showers with no doors - very nice. The Internet access is very slow and everyone gets bumped off at night....

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Helpful?
Thank Robert H
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Robert H, Thank you for being such a loyal member to our brand, it is greatly appreciated! We are excited to announce that we are getting a WiFi upgrade before the end of this year which should resolve any further internet issues! We hope to get your feedback once it is installed just to ensure that our guests are...

Reviewed August 23, 2016

Had to saty here because my flight was delayed, the hotel looks old but i had to say that it was clean, they include breakfast which is a plus and complimentary shuttle (around 15 min) to the airport.

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Helpful?
Thank Matt M
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Matt M, Thank you for the constructive feedback! We are currently working on updating some furniture and other items in the hotel! We hope by your next stay that you will see an improvement! Our staff does work really hard to maintain the cleanliness, so thanks for noticing! We can't wait to see you again in the future!

New Orleans, Louisiana
Reviewed August 7, 2016

First I was shock by the suite I was given, it smelled awful and moldy and carpet looked filthy even febreeze couldn't fix this, the carpet needed replacement. Usually I suck it up up but couldn't this one. I requested another and was so much better but still needs improvement. Rachel, John, Paul and the rest of the staff were...

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Helpful?
Thank Claire M
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Claire M, We are sincerely sorry you were not pleased with the first room you received. We are currently working on replacing several rooms with fresh new carpet and all of our rooms were just painted within the last year. We are looking to renovate within the next year to two years! We are excited our staff made your...

Austin, Texas
Reviewed July 30, 2016

I would say the staff is one of the best reasons to go back to this hotel. They were all extremely friendly, helpful and efficient - from the front desk staff to the breakfast attendant. We arrived early - about 230pm and our room was ready and on the top floor away from the elevator as we had requested online....

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Helpful?
Thank Zamigaos
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Zamigaos, We are absolutely thrilled we could maintain that great Holiday Inn Express quality during your time here with us! Our staff is constantly working on new training techniques to ensure our guest experience is top notch for each and every individual. The front desk did get the noisy A/C issue you experienced passed onto our maintenance team and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Express Hotel in West Hurst Features an Ideal Location just eight miles from the Dallas-Fort Worth Airport (DFW), our hotel provides a superb location for travelers of all kinds. Come stay at Holiday Inn Express Hotel & Suites in West Hurst and enjoy a complimentary shuttle ride to and from the DFW airport. Visitors searching for nearby attractions will enjoy our Ft. Worth hotel's convenience to Six Flags Over Texas and the Texas Star Golf Course. Additionally, our hotel in Hurst is one mile from NRH2O Water Park, Nytex Sports Center, and Mountasia Family Fun. West Hurst sits conveniently between Dallas and Fort Worth, so our hotel can keep you close to the exciting amusements of both cities. Business travelers looking for Dallas-Fort Worth hotel accommodations will benefit from our hotel's location near downtown Ft. Worth. We stand close to the bustling business district with over 8,000 companies like Allstate Insurance, Microsoft and Xerox, as well as the global headquarters of four Fortune 500s. Our newly built hotel in Ft. Worth aims to bring you top service, convenience and comfort. Relax in the heated indoor pool, keep up your workout routine in the fitness center, and connect using our complimentary high-speed Internet access. Book your hotel room now at West Hurst's Holiday Inn Express hotel near DFW Airport. ... more   less 

Additional Information about Holiday Inn Hotel Express & Suites West Hurst

Address: 820 Thousand Oaks Dr, Hurst, TX 76054-3233
Location: United States > Texas > Hurst
Price Range: $99 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Hotel Express & Suites West Hurst 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Hotel Express And Suites West Hurst
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel Express & Suites West Hurst staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Hotel Express & Suites West Hurst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King Suites are great!”
 of 5 bubbles kennym774, 1 week ago | Read review
“Asked for room on top floor away from elevator; 412 was fine.”
 of 5 bubbles Soxgirl58, 2 weeks ago | Read review
“Any room in this place is a great room. You found the correct Hotel if you book with this Hotel.”
 of 5 bubbles dwaynea342, Sep 14, 2016 | Read review
“From my sister, the 4th floor hallway was hot all the time. Other sister enjoyed room 315”
 of 5 bubbles 479clairem, Aug 7, 2016 | Read review
“Our room was just across from the elevator but very quiet.”
 of 5 bubbles GAWanderer, Jul 14, 2016 | Read review
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