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Quality Suites

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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Fort Worth, Texas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here so our son could tour SHSU and it wasn't terrible but it wasn't amazing either. We saw bugs in the bathroom, walls were patched and never painted, the furniture was old, the walls were dirty and the refrigerator was turned off which we didn't realize until after we put food in it....UGH. However, the breakfast was good,... More 

Helpful?
1 Thank DJCorliss
League City, Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Quality Suites proved to be a good value for our needs. The staff is very friendly and helpful, and our check in was swift and efficient. Our room (111) showed a few signs of normal wear and tear, but everything worked properly and the AC was cold like we enjoy it. The only caveat of this room is that it... More 

Helpful?
Thank Patrick N
Natalie M, General Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

When I got to a Quality Inn I expect a moderately well run hotel and thats what this is. The rooms were modest, tvs smaller then usual, but for the most part clean. The only gripes I have are that the AC was very loud when it cycled off, the shower head was a tetanus shot waiting to happen it... More 

Helpful?
Thank Crystal L
Natalie M, General Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Sedalia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On my recent trip to the B.P.O.E. national convention, I chose to stop in Huntsville Texas. With it being an hour or so from Houston Texas. The front desk clerk was VERYHelpful. She didn't waste any time in processing me . She was also helpful in recommending a restrain to eat at. Beds were nice. Room quiet. Breakfast was also... More 

Helpful?
Thank William W
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

2 reviews
5 of 5 stars Reviewed June 12, 2016

The staff was awesome, the room as clean, everyone was friendly and professional! Will chose this hotel again when visiting Huntsville. Room had microwave, kitchen/sink. The bed was extremely comfortable. A must stay and price was great!

Helpful?
Thank Paula S
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, We are pleased to hear you had such a great experience during your stay at our Hotel. We look forward to you booking rooms with us again in the near future. I will share your encouraging feedback with the staff which will in turn motivate them to continue doing what they are doing. Can't wait to see... More 

Florida
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

We stayed here last night had a great accessible room...205. Clean, well appointed and enough towels. Breakfast was great all the standard fare plus waffles, scrambled eggs, bacon, and biscuits & sausage gravy. Coffee was good. Staff was friendly. Only reason I am not giving a 5 is that the accessible room has hand held shower with very little pressure.... More 

Helpful?
Thank FloridaArnie
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, We are very thrilled to hear that we could accommodate you and your husband with such an amazing stay. We also hope it's enough for you to become a loyal Choice Privilege Member. On the other hand I do appreciate the much needed feedback about the shower and I will do a follow up on it since... More 

Jacksonville, Texas
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed April 12, 2016 via mobile

My daughter recently stayed here with her golf team during Regionals. The school had reserved 1 Q (4 golfers) and 1 K (1 coach). They were given 2 K at check in and said nothing else was available. 4 teenage girls in 1 King? Not comfortable. At. All. The hotel also refused to give them 1 towel each and said... More 

Helpful?
Thank txmom95
Natalie M, Manager at Quality Suites, responded to this review

I do apologize for any misunderstanding's there may have been on your recent stay. I do appreciate your feedback so now it is brought to my attention because my front desk clerks don't have the authority to switch rooms from qq to k unless there's an overbooking and those are to go through management. I am unaware of this so... More 

Travelers are raving about these Huntsville hotels

Amarillo, Texas
1 review
5 of 5 stars Reviewed April 7, 2016

We stayed at the Quality Suites in Huntsville over Easter Weekend this year and had a really wonderful stay. Our room was super nice and it was just relaxing to be there. The staff was very helpful going above and beyond for us, and the hot breakfast each morning made our stay even more pleasant and easier. Thank you for... More 

Helpful?
Thank jennbellah78
Natalie M, General Manager at Quality Suites, responded to this review

Thank You so much for your kind and encouraging words Ms. Bellah. I'm pleased to hear that you think we have a wonderful staff and rooms. That's our job to make you feel welcome while you are away from home. We hope you choose us every time you come to Huntsville. Thank You, Natalie McDaniel More 

2 reviews
1 of 5 stars Reviewed March 24, 2016 via mobile

I realize that anyone can have a bad day. We were greeted by a very pleasant Sarah. It went downhill fast. Some genius decided he would upgrade the Internet during prime time when travelers were checking in and attempting to use the Internet to check email and such. Seems like this could have been done at a time when guests... More 

Helpful?
Thank Dan D
Natalie M, General Manager at Quality Suites, responded to this review

Dear Mr. Dan, I'm very sorry to hear that you had such an awful experience. Our owner is actually out of California and he had flown in to upgrade our internet. I do apologize for such terrible timing and I will definitely pass this feedback on to him. If you would ever choose to give us another chance to provide... More 

Lubbock, Texas
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 19, 2016 via mobile

Great rate, affordable, Friendly staff, quick and easy checkin, clean room, good breakfast, fast internet, large room, clean bathroom. One of the best places to stay in Huntsville!!! Convenient location!!! We will definitely stay at this property in the future.

Helpful?
Thank CKCameron
Natalie M, General Manager at Quality Suites, responded to this review

WOW overall it was an excellent stay and we appreciate your kind words. It's motivating and encouraging feedback which let's us know we are on the right track and we appreciate it. If you are ever in Huntsville again we hope you choose us. Thank You, Natalie McDaniel More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Comfort Suites® is conveniently located just two miles from Sam Houston State University. This Huntsville, TX hotel is minutes from Huntsville State Park, the Walker County Fair, the Sam Houston Memorial Museum, the Texas Prison Museum and the Huntsville Municipal Airport. ... more   less 

Additional Information about Quality Suites

Address: 631 I 45 S, Huntsville, TX 77340 (Formerly Comfort Suites)
Location: United States > Texas > Huntsville
Price Range: $73 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Hotel Huntsville
Huntsville Comfort Suites
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