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Holiday Inn Express Houston Bush Intercontinental Airport East

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Holiday Inn Express Houston Bush Intercontinental Airport East
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120 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Long Beach, Mississippi
Reviewed 1 week ago via mobile

Nice Holiday Inn Express. Got upgraded to a mini suite. Its what you would expect from this IHG property. Staff very nice and accommodating. Quick pickup from airport. Micro and frig in room. Recommend.

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Helpful?
Thank Will O
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate very much your comment, and we are glad you enjoyed your stay, we look forward to host you on your next visit to our city. Regards Margarita Garcia General Manager

Reviewed 2 weeks ago

we stayed here for a night while traveling to Orlando, shuttle was very convenient and hot breakfast was small but very good as in any Holiday Inn we've been. Shuttle drivers were both very nice and made our trip better.

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Helpful?
Thank Lia I
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you very much for comment we truly appreciate it, hope to have you once again on your next stay. Margarita Garcia General Manager

Manhattan Beach, California
Reviewed 2 weeks ago via mobile

My business colleague and I stayed here on a recent business visit to Houston. The rooms are a little dated and they upgraded us due to our status, but the only thing that made it an upgrade was a jacuzzi tub (who takes a bath). The breakfast was disappointing as there was no sausage for the biscuits & gravy. Not...

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Helpful?
Thank Andy F
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Margarita Garcia...

Reviewed August 31, 2016 via mobile

My husband travels very frequent for business & occasionally I go along. We also travel frequently for pleasure. This Holiday Inn Express is the WORST we have stayed at. Very run down, horrible beds, air conditioner was awful, never cooked the room down. The whole room had a wet damp feel to it. Sheetrock damage visible in many places. Will...

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Helpful?
Thank KimHughes
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are in the process of starting remodiling in the middle of this month. We value your comments and...

Calgary, Canada
Reviewed August 10, 2016

Great suite with mini kitchen. Beds comfortable, pillows fresh. Breakfast is included free and we were surprised to see pancakes and sausage available. Hotel is Not that new but seemed clean enough overall.

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Helpful?
Thank Grammajan3
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we hope we may host you once again on your next visit to Houston. Regards

Miramichi, Nb. Canada
Reviewed July 8, 2016

We were not supposed to be staying overnight in Houston...but the Airline had not given us enough time between flights ( Houston airport is enormous )..hence we missed our connecting flight.. We were put up in the Holiday Inn Express by the Airport.. The front desk staff could not have been any more accommodating..they were wonderful..I was in need of...

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Helpful?
Thank Victoria477
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We really appreciate your time, to post a great comment for our staff, we are committed to give the best service to all our customers, and for all of us, knowing we accomplish it , gives us a satisfaction feeling we are giving you ,what you are looking for. Thank you on behalf of all our staff members

Aberdeen, United Kingdom
Reviewed June 16, 2016

First off took forever to check in, I appreciate its busy but the guy on reception was too busy complaining about his sugar levels. Secondly, he didn't give me my extra points or water for being a platinum IHG member. Thirdly, the rooms haven't changed in over 3 years, they're looking very dated, the room I was in had a...

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Helpful?
Thank Dons1977
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

I'm very sorry to hear you had this bad experience on your stay, we have been doing some renovations on some areas, the rooms will start to remodel in the month of September, I will definitely talk to the front desk agent that checked you in, to avoid any further situations, like this. We truly appreciate all your comments, please...

Denver, Colorado
Reviewed June 11, 2016 via mobile

I had an unexpected overnight at IAH due to a delayed flight and was booked at the Holiday Inn Express near IAH. The shuttle arrived quickly to get to the hotel and check in was easy. The room was kind of dirty and the sheets were scratchy and uncomfortable to sleep in. I had a 530a flight leaving IAH the...

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Helpful?
1Thank Brad B
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We have several taxi phones who work for the airport shuttles, and even that they are close they have a...

Austin, TX
Reviewed May 27, 2016

This hotel in need of renovation. Rooms really lacking in the Holiday Inn Express theme of modern and fresh. Hotel staff nice.Not in the nicest part of town, for sure, but it is convenient to highway and there are a few decent restaurants nearby and some shopping, also. Please get some reno done. We are loyal to Holiday Inn Express,...

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Helpful?
Thank Dede2travel
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We are sorry to hear you did have an inconvenient stay, we will begin in September or October to start a renovation, we hope we can host you next time on your next visit, and we appreciate your comments, plese let me know if there is anything else we may do to make you have a pleasant stay. Regards

Montreal, Canada
Reviewed May 26, 2016

Check in, put your head down, check out. That's about it, with one exception. Mande the night manager was extremely nice, helpful and always ready to assist. Trying to find a good restaurant around the a/p, nothing much but, he tried very hard and provided us with transportation to & from. There are no frills at this property. It is...

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Helpful?
Thank Dumos
IHGService, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Dumos, Thank you for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be helpful. On the other hand, it is regrettable that you only found our property to be at its average best. I would have preferred you had a more enjoyable stay. Let us assure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more   less 

Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Pkwy, Humble, TX 77338-8168
Location: United States > Texas > Texas Gulf Coast > Humble
Price Range: $105 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from elevator.”
 of 5 bubbles Victoria477, Jul 8, 2016 | Read review
“Best to keep away from the road side of the hotel as it can be noisy.”
 of 5 bubbles Dons1977, Jun 16, 2016 | Read review
“Doesn't matter. They are not noisy !”
 of 5 bubbles Dumos, May 26, 2016 | Read review
“We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options. The rooms have a nice fridge and microwave.”
 of 5 bubbles Travelartgolf, Apr 19, 2015 | Read review
“Avoid room 107 until the door had been repaired.”
 of 5 bubbles Houcktj, Apr 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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