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Westin Oaks Houston at the Galleria

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5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
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652 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

It is wonderfull how the loby,mall enterance and garage are conected!The service was great,no check-in line,and unbeliveable but parking is free!(wich is not case in a lot of places lately) The room&bathroom were both clean...this was the only time that we actualy forgot some clothes in our room,and we called them couple days later,the customer service respond that they haven't... More 

Helpful?
Thank Martina M
Mexico City, Mexico
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay ( my wife and I ) decided to stay in this hotel because is inside the Galleria , we were before in the Westin Galleria, we liked this hotel more ( I mean the Oaks ) because the looby and external location are very good, in general is good but need some renovations in rooms, carpets and maintenance,... More 

Helpful?
Thank ej0nss0n
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I love the location of this hotel inside the Galleria mall. We choose this hotel specifically for that purpose. We love the restaurants and food court in the mall, so we don't have to drive anyway, just walk downstairs, especially to the Cheesecake Factory. Their are a variety of cultural restaurants to choose from. I love going shopping and window... More 

Helpful?
Thank ver2us
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived, the service was timely and satisfied my expectation. As we all know, at times an item is left in the room after departure. Once I realized the missing item, I contacted lost & found department. True to my expectation, the attendant with a difficult name (Dongyz) was very quick to locate the items and moved... More 

Helpful?
Thank Garo V M
Houston
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is literally connected to the galleria, and you walk out the lobby into the mall. Super convenient for shopping and dining. Lots of conferences and events held here, and a great place to spend the night for any reason. The rooms could use some updating but very clean overall.

Helpful?
1 Thank Toro9
Bursa
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Business trip stay of two days. Hotel is in fact in very advantageous position, being next to the shopping mall Galleria which I've enjoyed much to be close. The breakfast hall is inside the shopping mall, strange in my opinion but service and foods were okay. Bathroom was not in good shape. Technical renovation is necessary. On the first day,... More 

Helpful?
1 Thank Anubis61
Candance T, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Anubis61, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We are happy to hear that our central location provided you with convenient restaurant and shopping options. It saddens me to hear the amenities did not reflect our commitment of exceeding our guest expectations and I sincerely apologize for the... More 

New Zealand
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on business for a week. Huge room, with huge comfortable beds. Room was clean & had all that I needed. Bathroom was clean, well-designed and great pressure in the shower. Staff were friendly and attentive. Fantastic pool area Convenient location. At the right price, I would definitely stay again

Helpful?
1 Thank 2shopaholics
Candance T, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings 2shopaholics, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate your 5 star rating! We appreciate your warm praises regarding our staff's commitment of providing welcoming customer service. I am delighted to hear that you were able to take full advantage of our Heavenly Shower, spacious rooms and... More 

Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a staycation in the galleria and selected the Westin. Checking was easy with nice person. The room was overlooking westhiemer and was spacious- nothing fancy but very comfortable. The pool was nice and busy. This place has direct acces to the shops without going outside - which is a awesome in Houston summers. We brought our dog which was... More 

Helpful?
1 Thank Crazyfoodlover
Candance T, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Crazyfoodlover, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate your warm praises regarding our staff's commitment of providing dynamic customer service. We are overjoyed to hear that our amenities, spacious rooms along with the convenient surrounding attractions created an invigorating experience during your stay. We hope for... More 

San Antonio, Texas
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are planning to be in the Galleria, this hotel has no competition. It is smack right at the mall. Being an older hotel imply the rooms are bigger. Mall parking is free in the blue zone of the mall. There is even a complimentary yoga session by Luluemon Saturday morning.

Helpful?
1 Thank David L
Candance T, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings David L, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. As a Starwood Hotel and Resort, we are committed to providing a refreshing one of a kind experience and we hope you were able to take full advantage of our complimentary Luluemon session on Saturday mornings as we promote... More 

Louisiana
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attached to the galleria, so parking is not great, especially when the mall is busy, but they have valet. We had to find an entrance that our f-250 would fit in. They room was nice, clean, but you could tell it was aged. Bed and pillows were soo comfortable! Remote didn't work very fat, so we got another one, but... More 

Helpful?
Thank Signshopowner
Candance T, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Signshopiwer, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate your kind words regarding our one of a kind Heavenly Beds and clean rooms! I regret the incident that occurred regarding your remote however, I am happy we were able to replace it immediately. Should your travels bring... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria area and offers the perfect setting for those who are seeking the ultimate in leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $122 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin
Hotel Style:
#31 Luxury Hotel in Houston
#112 Business Hotel in Houston
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