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BEST WESTERN Plaza Hotel & Suites at Medical Center

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564 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Baltimore, Maryland
Level Contributor
13 reviews
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel but needs some updating and minor improvements. Very convenient to the medical center and they offer discounted rates as well as a shuttle to the medical center. Staff was very friendly and helpful.

Helpful?
Thank beasleygs
Houston, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The staff was very accomodating on our visit. The free shuttle to hospital/doctor visits is very nice and the van driver is very polite and helpful. The rooms are nothing special and could use some updates but all in all a good deal.

Helpful?
Thank Drifter092015
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel has awesome staff, and the rooms are nice. When I go, I normally go for my son's appointments at the Childrens hospital, we love this hotel. It's always clean, and the housekeepers are awesome. The front desk is friendly, and are always smiling. They treat you like family.

Helpful?
Thank Sheryl M
Haifa, Israel
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in desperate need of an update. The carpet in the hallways looks dirty and is a very distressed pattern. Close to the Medical Center so many patients and families use it...needs to be cleaner. Room was OK. There was only one working elevator (lobby) during our stay. Parking was very limited and hard to find in the... More 

Helpful?
Thank swerdmama
Weslaco, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Run-down property with filthy hallways and elevators. Internet so slow it was non-functional when it did manage to connect and stay connected. Desk staff friendly. Cleaning staff lazy, bored and unwilling to do anything about the filth, food and trash that was laying around. Used bar of soap in elevator and ice cream bar smeared on hallway window and carpeting... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael O
Lafayette, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Nice place clean. But the parking was every little and bad. The room were clean. But needs a little up dating. Staff were every nice from the front desk to the cleaning staff. They all had a smile and asked how are you.

Review collected in partnership with Best Western

Helpful?
Thank Jerome B
Erwinville, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The Deluxe Continental Breakfast was simply horrible. Nothing deluxe about it. Parking was a HUGE issue due to the construction next door. They said we can use the paid parking lot next door for which they would reimburse me but you have to drive around two city blocks to get to it. There AC in the room was wide open... More 

Review collected in partnership with Best Western

Helpful?
Thank Danny A
Texas
Level Contributor
145 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here several times since 2005, but the stay this summer was very different from the others. This hotel needs serious maintenance and repair. The location is perfect if you're going to one of the hospitals within walking distance. They have a shuttle that runs hourly from 7am to 7pm. If your appointments are at 7:00, however, you... More 

Helpful?
Thank WeDreamOfTravel
Bryan, TX, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel since it was close to Houston Methodist Hospital. Nice hotel, clean rooms, great breakfast buffet. Horrible parking - maybe 30 cars can actually park around hotel and everyone else has to find parking. There is a public parking lot next door, but parking is extremely hard to find during the day. You can only park in... More 

Review collected in partnership with Best Western

Helpful?
Thank Rachel T
Jacksonville, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The staff was fine. The room was okay although there was a smell. The reason i booked this hotel was because it had an indoor pool. The pool was unusable to my family due to excessive chlorine, and the water was too cold to enjoy your swim. Standing in the pool room would actually make your eyes burn.

Review collected in partnership with Best Western

Helpful?
Thank Eddy C
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Plaza Hotel & Suites at Medical Center

Address: 6700 Main St, Houston, TX 77030-2202
Location: United States > Texas > Texas Gulf Coast > Houston > University Place
Price Range: $103 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel & Suites at Medical Center 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western Plaza Hotel And Suites At Medical Center Houston
Houston Medical Center Hotel
Best Western Houston
Houston Best Western
Hotel Style:
#73 Business Hotel in Houston
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