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BEST WESTERN Plaza Hotel & Suites at Medical Center

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BEST WESTERN Plaza Hotel & Suites at Medical Center
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633 Reviews from our TripAdvisor Community

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Showing 610: English reviews
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Austin, United States
Reviewed 6 days ago NEW

Dirty brown water coming out of the shower - there's no hot water anyway so it's not like you're going to be in there very long anyway. The air conditioner is super loud, sounds like rain hitting a tin roof. Finally, construction is going on next door which starts at 5am and it sounds like you're staying in the building...

Review collected in partnership with Best Western
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Helpful?
Thank tomlG7985LT
Pflugerville, United States
Reviewed 1 week ago

Unless this hotel turns its act around I would not stay here. Parking is horrible and with construction, next door bugs are apparent in the hotel. My husband and I stayed here for a conference. The location was difficult to get to. If you are staying because you need to be close to the Children's Hospital, this location is right...

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Thank W5277UEpatriciab
New York City, United States
Reviewed 1 week ago

This was my second stay here. After coming for the NCAA tournament, I immediately booked for Super Bowl and got the same room. The staff is extremely helpful. It's also an easy walk to the light rail system and I went all the places I needed to go without a car. Went one direction to NRG Stadium and another to...

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Thank ruthhC1722ME
San Francisco, California
Reviewed 1 week ago

Pros: Location Customer Service breakfast nice pool (small, but clean) Lobby was updated Rooms were clean Television was nice and good cable Free Internet Shuttle Fridge in suite Cons: Bathroom needs updating Needs new couches in the suites (old and ours was broken) Construction across the parking lot Elevators need some work leak in the back parking lot from the...

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Thank Jackie K
Euless, Texas
Reviewed 2 weeks ago

Pros: Nice clean pool, small but the kids loved it! Clean property Nice breakfast Lobby was clean and upgraded Rooms were clean Great Location- near medical center, zoo, nice parks, museums, Rice University Cable was good Nice TVs Parking was free!! Cons: Rooms need to be upgraded, bathroom beds, and pull out couch (broken and old) There was construction on...

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Thank pollypuredread
Harker Heights, United States
Reviewed 2 weeks ago

Stayed here for the superbowl weekend and the staff were extremely accommodating. My room was very nice and the beds were super comfortable. Breakfast had several different options for everyone. It's located close to the NRG Stadium so you can walk if you want too.

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Thank donnapX4814QH
Reviewed 2 weeks ago

poor Ants in the room Diamond was very mad at gust service and lies and will not help fix her problem you better have your copies or she wont find any thing and will read it wrong and tell you that you have no record of your room

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Thank ivoryb2017
Palm Coast, Florida
Reviewed 3 weeks ago

When I drove up to the BW, Houston. I thought that I chose a dud of a hotel and I was going to be disappointed. The hotel was surrounded by construction from side to side however, I was so happy to be wrong. The hotel lobby was gracefully decorated and I was greeted by a friendly and courteous front desk...

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Thank 108sabrinaw
Reviewed 3 weeks ago via mobile

melissa potts was a complete sweetheart, i walked in the door with swollen red eyes and a tissue and she immediately asked if i was ok, my mother is in the hospital across the street and helped my with the check in process quickly and was so sweet and caring. i can't say enough about her caring demeanor, she made...

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Thank namikoeshima1116
Biloxi, Mississippi
Reviewed 3 weeks ago

Tub needed to be resurfaced, there was thick dust accumulated inside the vents, the microwave had cooked on gunk on it, the hotel is very outdated. The parking is horrible to day the least. But Claudia was very nice and courteous!

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Thank G2659FTlarryw
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Hotel & Suites at Medical Center

Address: 6700 Main St, Houston, TX 77030-2202
Location: United States > Texas > Texas Gulf Coast > Houston > University Place
Price Range: $124 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel & Suites at Medical Center 2.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Best Western and Priceline so you can book your BEST WESTERN Plaza Hotel & Suites at Medical Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel And Suites At Medical Center Houston
Houston Medical Center Hotel
Best Western Houston
Houston Best Western
Hotel Style:
#73 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from BEST WESTERN Plaza Hotel & Suites at Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“On the opposite side of the construction”
 of 5 bubbles 813jackiek, 1 week ago | Read review
“We stayed in the 2 room suite which was big enough for a family of 4,”
 of 5 bubbles pollypuredread, 2 weeks ago | Read review
“We stayed in room to the north side - to reduce the noise from the construction from the south side,”
 of 5 bubbles czlatea, 3 weeks ago | Read review
“Best staff for reservations. Sarah and Melissa work to be sure that you have the right room.”
 of 5 bubbles dc0llier, 4 weeks ago | Read review
“There are a lot of floors!”
 of 5 bubbles annonymous1961, Jan 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question