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The Whitehall Houston

532 reviews
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Traveler (168)
Room & Suite (197)
Storyboard
Overview
  • Excellent79%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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All reviewsfront deskretirement partysouthern hospitalityhardwood floorsvalet staffbeautiful hotelguest roomsvalet parkingdowntown locationexcellent customer servicebusiness tripcrowne plazaa great stayup to datei highly recommend this hotellove this hotelenjoyed my stay
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1 - 5 of 509 reviews
Reviewed 3 days ago via mobile

I honestly have no idea how this hotel is ranked #1 in luxury for Houston. The staffs nice but there's just nothing luxurious about the rooms whatsoever. Don't recommend if you're looking for high end.

1  Thank Asettles
Hotel's Favorite
Reviewed August 4, 2017 via mobile

Impeccable service from start to finish... from concierge to housekeeping it has been top notch. I just finished traveling for 5 weeks across Europe and to come to Whitehall and have that type of service made me relieved. Other hotels should take notes!! Thank you...More

Thank Jeanette D
Response from SKhatri, General Manager at The Whitehall HoustonResponded August 4, 2017

Jeanette, thank you for reviewing your stay at The Whitehall Houston. We are happy to know our service and accommodations were beyond your greatest expectations, and this was by far your best hotel experience ever! We appreciate you choosing us over other hotels in the...More

Reviewed 4 days ago

Subtle Houston/Tex/Mex influences. Enjoyed the restaurant and bar. Menu has regional selections. Great breakfast prices. Warm staff. Hotel was on the humble side of upscale. Hard floors in rooms instead of carpet.More

Review collected in partnership with this hotel
Thank AmbivalentDreams
Response from SKhatri, General Manager at The Whitehall HoustonResponded 4 days ago

Thank you for staying at The Whitehall Houston. We are delighted to read you had a great time with us and that you loved all the aspects of our hotel, especially our courteous service and all the facilities we have to offer. It was a...More

Reviewed 4 days ago

We have our Gala at this Hotel every year in December and they are very accomodating after the Gala and for our overnight stay. i do miss the breakfast buffet that was offered before on Sunday MorningsMore

Thank ladyotravel
Response from SKhatri, General Manager at The Whitehall HoustonResponded 4 days ago

We appreciate your consistent support of The Whitehall Houston and are delighted to welcome you to your Gala with us. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to...More

Reviewed 6 days ago via mobile

The hospitality team at this hotel is phenomenal. They are all smiles and knew our names by the end of our national conference. They exceeded our expectations by even adding additional staffing the bar for our group before we left the hotel for dinner. This...More

Thank Justinacfs
Response from SKhatri, General Manager at The Whitehall HoustonResponded 5 days ago

Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at The Whitehall Houston, and we look forward to welcoming you again...More

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123456102
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$142 - $279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$142 - $279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (168)
Room & Suite (197)
Dining (47)
Pool & Beach (23)
Hotel & Grounds (233)
Business Center & Event Rooms (20)
Bathroom (7)
Questions & Answers
Ask a question
jmcayrshire
November 3, 2017|
Answer
Response from TeaHarris | Property representative |
Hi! We do have rooms that are ADA accessible. These rooms all have two beds in them, we unfortunately don't have any single's available for this room type.
0
Votes
sazzer11
October 30, 2017|
AnswerShow all 5 answers
Response from remixchaser | Reviewed this property |
I have long, medium thickness hair and it worked adequately.
0
Votes
KristenUW
August 4, 2017|
Answer
Response from TeaHarris | Property representative |
Hi Kristen, There is currently no food or drink service at the pool area, but feel free to bring your own. Only restriction is no glass.
0
Votes
Room Tips
"I like the higher level floors"
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"A room with a working air conditioner"
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"Rooms on the bottom floor are perfect for kids."
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"Get a floor facing south amazing view."
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