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The Whitehall Houston

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The Whitehall Houston
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182 Reviews from our TripAdvisor Community

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Showing 174: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Whitehall Hotel was superb... I stayed there this past weekend with my two girlfriends on my first visit to Houston, Texas. I had an excellent experience.... the service was absolutely wonderful, everyone was always happy to assist with our needs, and the friendliness was refreshing. We were a bit loud and noisy for the hotel, nonetheless, no one complained... More 

Helpful?
1 Thank Michelle M
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Michelle M, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a great stay and time at our hotel. We are always striving to perfect our Southern hospitality and I am happy to see... More 

Greater London, United Kingdom
Level Contributor
151 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for one week, both business and pleasure. The hotel has been beautifully renovated and is now a sleek upmarket hotel in a perfect location. Our room, a suite, was lovely - wooden floor boards, comfy bed and nice and quiet. The Part & Parcel terrace/patio bar is great and I really enjoyed the live music - a... More 

Helpful?
2 Thank Neneb
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Neneb, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am ecstatic to hear that you had a wonderful stay with us and that our Part and Parcel was a nice relaxer for you after a hard days work. It was... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband surprised me with a surprise stay at the Whitehall for my birthday. It was our first visit to The Whiehall, and we were not disappointed! The room was beautiful, and the staff was very friendly and accommodating. They went out of their way to make sure we felt very welcome. The onsite amenities were top notch. Try the... More 

Helpful?
Thank Gloriane H
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Gloriane H, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am with much delight to hear that you had a fantastic birthday and that we were able to make it even more memorable! It was definitely our pleasure. I also hope... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed on business and had an amazing experience. The service was personal, with a touch of southern hospitality everyone loves. I stayed in a king room and the bed was great. Carmen and Ashika at the front desk helped me at check in and check out, they always had a smile on their faces. They have a coffee shop... More 

Helpful?
2 Thank TH-LSU
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear TH-LSU, Thank you so much for taking your value time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you had an amazing stay with us during your business trip. We are always striving for the best and I am very content to hear... More 

Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Wow. My husband and I were INCREDIBLY disappointed in Whitehall. Given the caliber of hotels we usually frequent, all in this price range, this was, unfortunately the worst choice we have made. My husband's company previously held a function at Whitehall and he thought it would be nice for a long weekend getaway with our young daughter. While our room... More 

Helpful?
1 Thank chasmunn
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear chasmunn, First and foremost, I want to thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. Secondly, I want to express my sincerest apologies and regrets in having you leave our hotel with that impression. That is absolutely not the way our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went to Houston to see family and luckily was able to stay at the Whitehall. So impressed with the amenities in the room such as outlets and USB plugs by the head of the bed, lemon cookies and Keurig coffee maker. Best of all was the comfortable bed and sheets with FOUR pillows per bed. No fighting with hubby for... More 

Helpful?
1 Thank angela k
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear angela k, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a memorable relaxing time overall. We are always striving to great with our southern hospitality charm so I am delighted to see the great... More 

Texas Gulf Coast, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We needed a place to stay downtown close to the The Revention Center. You are greeted with a smile and a friendly hello when you walk into the lobby. All of the staff are very attentive. Older hotel but there has been some renovations. Our room was nice and clean and quite. We used hotwire and they only had double... More 

Helpful?
1 Thank shehig2016
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear shehig2016, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston! I am happy to hear that you had an overall great, yet comfortable stay with us but sadden to see that we weren't able to make your stay a five star stay. I... More 

Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

wonderful people and hotel. When I checked in John was very helpful along with the valet staff. I came back late from the office and needed to check out so i immediately came to the desk and apologized for the lateness and they said we understand and even offered to let me stay a little longer to freshen up before... More 

Helpful?
2 Thank adamjq2016
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear adamjq2016, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your stay very memorable and comfortable during your business trip. We definitely appreciate the great feedback and the five star review... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our air went out at our house Labor Day weekend - first week of September (which might as well be August) -in Houston. Needless to say to we had to find a place to go. We live near Downtown and were familiar with location (we got married there when it had a different name) so we gave them a call.... More 

Helpful?
1 Thank bellatrent
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear bellatrent, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your impromptu family staycation wonderful and comfortable at home! We are always striving to make sure our guests feel at home... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I reserved this room for my wife and myself after a night out with friends. Upon arrival, the valet was friendly and welcoming. Front desk agent had our room ready and wanted to be sure we had everything we needed. We ordered room service and the attendant brought it timely and with a smile. The food was awesome! And the... More 

Helpful?
1 Thank ASHinman
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ASHinman, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to be part of your memorable night out with your friends and that you had a wonderful stay with us overall. We can't wait... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $134 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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