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The Whitehall Houston

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The Whitehall Houston
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269 Reviews from our TripAdvisor Community

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Showing 256: English reviews
San Antonio, Texas
Reviewed yesterday NEWvia mobile

I was pleasantly surprised with our visit! I put off booking a place to stay in Houston for the Houston Marathon until and few weeks before our trip and I chose The Whitehall based on location and price. They ended up providing a shuttle to the race start for the runners, which was an added bonus! We absolutely loved our...

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Thank orissaloftin
Wellington, New Zealand
Reviewed 2 days ago NEW

The Whitehall is a spacious, elegant property with old-world charm. Our room was large, well appointed and very comfortable. We especially loved the Tempur mattress. There is a good choice of several eating and drinking options on site, and it's also an easy walk to restaurants and bars in the Historic area of downtown Houston. The reception staff were friendly...

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Thank Jenntay188
Reviewed 2 days ago NEW

We loved our stay at the WhiteHall, Houston. We were there for the Chevron Houston Marathon. The valet staff was friendly, they even helped me try to look for my lost rain jacket. The front desk was warm and inviting. My favorite person was Jorge Flores who served us with candy and strawberry-basil water. Jokes aside, he was friendly, warm,...

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Thank shaina s
A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

I absolutely loved the Whitehall.The service was awesome and Ashika the administrator their had superb customer service.I will definitely stay their again when I go back to Houston to visit. Our room was nice and the hotel food was very good.The location of the hotel was in the heart of the city which I liked.There are many surrounding restaurants ans...

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Thank A TripAdvisor Member
ManagerX1, Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to review your stay at The Whitehall Houston and recommending us. We are delighted you loved your well-appointed room, our delicious food offerings and our location being close to your places of interest. Thanks for mentioning Ashika in your review, I will surely share your compliments with her for the excellent service she provides....

Conshohocken, Pennsylvania
Reviewed 5 days ago NEWvia mobile

I stayed at the Whitehall for business and it was great. By far the best part was the staff. Jorge Flores, the concierge was outstanding. Any trip to the lobby was fun because Jorge was there smiling and ready to help with anything I needed. I also have to mention Carmen at the front desk. She and the rest of...

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Thank Bill W
ManagerX1, Manager at The Whitehall Houston, responded to this review

Thank you for writing such a lovely review about your experience at The Whitehall Houston. I am thrilled to read about the great service you received from Jorge and Carmen and how their actions exceeded your expectations. Please be assured, I will share your comments with them and extend my own personal thanks. It was a pleasure having you as...

San Antonio, Texas
Reviewed 1 week ago via mobile

My husband and I celebrated our anniversary at the Whitehall and Tanner not only upgraded us without us even having to ask, but he even made sure that chocolate-covered strawberries and champagne was delivered and waiting for us when we arrived! The room was exquisite with a beautiful view to match. We had one of our best anniversaries there. He...

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Thank deedeehale
ManagerX1, Manager at The Whitehall Houston, responded to this review

I'm so happy to read that you and your husband had a wonderful, fun-filled Anniversary stay at The Whitehall Houston and that the service you received from Tanner, made it an unforgettable experience. I am proud of associates like him whose main priority is ensuring the comfort and satisfaction of our guests. Your kudos will be surely shared with him...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

My husband and I stayed at the Whitehall Hotel for a week Stay-cation. We are relocating to another city and between moving, packing, etc.. We needed a week to relax, unwind, and get spoiled. And that, we did! We had a gorgeous view of the city, the room was very spacious and clean and the bed was SUPER comfortable. The...

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Thank A TripAdvisor Member
ManagerX1, Manager at The Whitehall Houston, responded to this review

I am delighted you had an excellent stay at The Whitehall Houston. Thank you for the fantastic review and for making us look so good! I especially appreciate your awesome comments about our warm hospitality and our restaurants. On behalf of my entire staff here, we invite you to stay with us again the next time you visit Houston. Best...

Reviewed 1 week ago via mobile

The company I work for could have not picked a better place for me to stay at while in Houston. Talk about being in the heart of Downtown Houston. The hotel looks as to have gone through a renovation process that I might add is aesthetically pleasing. My view was great, I can't imagine anything less from Whitehall. Room, hallways...

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Thank Jesus C
ManagerX1, Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to review your stay at The Whitehall Houston. It’s good to know you had a great stay and were impressed by our well-appointed property along with your clean room and in-room amenities. We appreciate you recognizing our restaurant Part & Parcel as well as the excellent service provided by Ashika. I am fortunate to...

Philadelphia, Pennsylvania
Reviewed 1 week ago

Hotel was very nice. Very clean. Right in downtown Houston. I would suggest this hotel to anyone. The staff were very friendly and there is a bar in there. Not sure if they serve food. I was only there a short time.

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Thank bmal77
ManagerX1, Manager at The Whitehall Houston, responded to this review

We are delighted you chose The Whitehall Houston for your recent visit to Houston. I am pleased to know you had an excellent stay and were impressed with our well-appointed property along with our location in the heart of downtown. Thank you for recommending us to the future travelers. We appreciate your business and look forward to welcoming you back...

Houston, Texas
Reviewed 1 week ago

The Whitehall is located in the heart of downtown business district. It is walking distance from midtown with many food and drink venues. Buffalo Bayou is also a short walk with biking and jogging paths that run along the banks. The staff at the hotel are always friendly and available to help. Worth mentioning are a few of the staff...

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Thank tenawilliamson
ManagerX1, Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to review your stay at The Whitehall Houston. I am delighted to know you had an excellent stay and were impressed with our proximity to various attraction of the city. We appreciate you recognizing the efforts made by our team, I will surely share your compliments with our entire staff for a job well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $140 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from The Whitehall Houston staff and other travelers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a city view and not facing the freeway.”
 of 5 bubbles kevinatx2017, 2 weeks ago | Read review
“All rooms have a view, great location and excellent customer service, staff go far and beyond to make your stay pleasant.”
 of 5 bubbles 108308, 2 weeks ago | Read review
“Be sure to join the free iPrefer loyalty program when you book to get complimentary upgrades.”
 of 5 bubbles pjmacl, 4 weeks ago | Read review
“Rooms on south side have a better view.”
 of 5 bubbles Q4119SVstephenc, Dec 11, 2016 | Read review
“Pick a top floor room for great views!”
 of 5 bubbles Henryp606, Dec 2, 2016 | Read review
5 of 5
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