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The Whitehall Houston

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1700 Smith St, Houston, TX 77002-7317
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (275)
360
Panoramas (15)
Room & Suite (208)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Whitehall Houston
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 581 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
999Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
DebbieY wrote a review Nov 2
2 contributions1 helpful vote
This is one of my favorite Hotels in the Houston Downtown area, Due to Covid, it had been a while since I had the chance to enjoy the place. lucky for me Midtown area (walkable )was still so much fun, I especially enjoyed seeing happy familiar faces like Miss Soojin, Sade,Melissa and of course the Host John. Thank you for the good-times during the hard times of 2020 !
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Date of stay: October 2020
Value
Service
Sleep Quality
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Response from Sal Khatri, General Manager at The Whitehall Houston
Responded 3 weeks ago
Thank you for returning to The Whitehall Houston for your Halloween getaway. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our courteous service and convenient location. We will surely share your kind compliments with our team. It is always a pleasure to have you as our guest, and we look forward to your next stay! Thank you again. In the Spirit of Hospitality, Sal Khatri General Manager
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Karen C wrote a review Oct 2020
Richmond, Texas79 contributions33 helpful votes
This was a staycation for me and a friend. Easy to make reservations and got a decent rate compared to other similar hotels in downtown. First up, NO Valet parking and they still charge you $20. No assistance with baggage. The place felt like a ghost town. I was given a piece of paper listing all the things they were NOT offering. If I had stayed more than one night, I would have been more upset. They offer NO room cleaning from one day to next. I only stayed 1 night so no problem. NO room service. Not 1 food service facility is open in this hotel. They normally have 3. NO coffee maker in rooms and NO coffee offered anywhere in the hotel!! UGH!!! It is a beautiful hotel and the room was gorgeous and the bed is very comfortable. View was decent. Pool and fitness room was open but I did not use. Maybe when this pandemic is over, I'll give another try.
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Date of stay: October 2020
Location
Cleanliness
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Response from Sal Khatri, General Manager at The Whitehall Houston
Responded 4 weeks ago
Thank you for choosing to stay with us. We are happy you liked our beautiful property as well as our excellent accommodations and our comfortable bed. However, we regret that some of our amenities were not available during your stay. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. It would be an honor to have another opportunity to welcome you back for a perfect visit. In the Spirit of Hospitality, Sal Khatri General Manager
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Abram Gutierrez wrote a review Sep 2020
Houston, Texas1 contribution
The staff was very accommodating to our group's needs. We had planned this draft party at the last minute, but they said "Never fear, we got you covered." They set us up in the Diplomatic Boardroom which was awesome. The presidential suite was pretty "sweet" too.
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Date of stay: September 2020
Value
Location
Service
Trip type: Traveled on business
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Response from Sal Khatri, General Manager at The Whitehall Houston
Responded Sep 8, 2020
Thank you for being our guest at The Whitehall Houstonwhile you were here for your Fantasy Football Draft. It is delightful to read how much you were pleased with our excellent accommodations and the service provided by our staff. Thank you again for staying with us, and we appreciate your business! In the Spirit of Hospitality, Sal Khatri General Manager
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Benito M wrote a review Sep 2020
1 contribution
It was an amazing stay. The staff was very attentive and catered to everything we needed. I recommend this place to anyone who wants to get a good feel for the beautiful city of Houston. It captures Southern hospitality to perfection and I will definitely be coming back.
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Date of stay: September 2020Trip type: Traveled on business
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Response from Sal Khatri, General Manager at The Whitehall Houston
Responded Sep 7, 2020
Thank you for being our guest at The Whitehall Houston while you were here for Fantasy Football Draft. We are glad you liked the service you received from our staff. We have an exceptional team whose main priority is ensuring the comfort and satisfaction of our guests; it will be a pleasure to share your compliments with them. It was a pleasure to have you as our guest, and we hope to see you again soon. In the Spirit of Hospitality, Sal Khatri General Manager
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Amir A wrote a review Sep 2020
1 contribution
Melissa & Soo are awesome! They took great care of me and my friends. Will be coming back again in the future, no doubt. My friends and I decided to do our fantasy football draft here last minute, thank goodness! They were very accommodating.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Sal Khatri, General Manager at The Whitehall Houston
Responded Sep 7, 2020
Thank you for your comments regarding your recent stay at The Whitehall Houston. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with Melissa and Soo to recognize them for a job well done. Thank you again, and we look forward to welcoming you and your friends back soon. In the Spirit of Hospitality, Sal Khatri General Manager
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Previous
PRICE RANGE
$139 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston downtown hotel houston, houston crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Houston Downtown
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
259
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Frequently Asked Questions about The Whitehall Houston
Which popular attractions are close to The Whitehall Houston?
Nearby attractions include Escape Hunt (0.4 miles), Houston Symphony (0.7 miles), and Astroville Tours (0.5 miles).
What are some of the property amenities at The Whitehall Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Whitehall Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Whitehall Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Pappas Bros. Steakhouse, and Bombay Pizza Company.
Are there opportunities to exercise at The Whitehall Houston?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Whitehall Houston located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are any cleaning services offered at The Whitehall Houston?
Yes, dry cleaning and laundry service are offered to guests.
Does The Whitehall Houston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Whitehall Houston?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Whitehall Houston?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (2.9 miles), Buffalo Bayou Park Cistern (0.6 miles), and Sam Houston Park (0.4 miles).