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1700 Smith St, Houston, TX 77002-7317
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Winter Wonderful Savings
$160
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Free cancellation until 01/28/22
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Traveler (303)
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Panoramas (15)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Whitehall Houston
Updated 03/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 610 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Winter Wonderful Savings
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Popular mentions
Justin C wrote a review Jan 7
3 contributions5 helpful votes
I chose the Whitehall for a last second date night treat with my wife after a long week of work. I was able to seamlessly book the same day, and the lobby manager John answered the phone promptly and answered any questions I had as well. He provided excellent service. The location is a 10 minute walk to a lot of midtown bars and restaurants. The lobby is beautiful and our deluxe room was spacious and very clean. The TV could have been a bit larger for how far away it was from the bed, but that is really my only minor complaint. The price was competitive and I feel like the Whitehall provided a good value for the overall experience, and I'd most likely book here in the future.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Property Management, Owner at The Whitehall Houston
Responded 1 week ago
Justin, thank you for your positive review and feedback. We are delighted to hear you enjoyed your last minute date night with your wife. It is wonderful to hear you had a seamless experience with us from beginning to end. We hope to welcome you and your wife back for another romantic date night at The Whitehall Houston. Warm Regards, General Manager
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TheTravellingToad wrote a review Mar 2020
Edinburgh, United Kingdom69 contributions67 helpful votes
Hotel's Favorite
I just wanted to say how nice my recent stay was. The staff at the desk were super helpful to all my needs. I arrived on the train and needed help with all sorts of things. The room was absolutely fine and vitally, quiet. The dining option for breakfast and dinner was absolutely excellent. I visited the city to go to the Space Center - easy by bus just 100m from the hotel. $2! Left feeling really well looked after and really appreciating Texan hospitality. Bravo! Thank you.
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Date of stay: February 2020Trip type: Traveled solo
1 Helpful vote
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Response from SKhatri, General Manager at The Whitehall Houston
Responded Mar 2, 2020
We appreciate you sharing that you were warmly welcomed and that our associates helped you with everything you needed. Thank you for recognizing their efforts and for sharing that you had a wonderful stay here at The Whitehall Houston. We are also happy you liked our comfortable and peaceful accommodations and that you also loved our convenient location. It was a pleasure to host you and we look forward to welcoming you again. In the Spirit of Hospitality, Sal Khatri General Manager
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ToyGr8 wrote a review Jan 3
1 contribution
This hotel was EXCELLENT!!! Everything was right there at the hotel, I really enjoyed my stay! Beautiful on the inside and outside of the hotel. Staff and Valet were very professional, helpful, and courteous. I’ll be booking The Whitehall again, soon
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Property Management, Owner at The Whitehall Houston
Responded 1 week ago
Hello and thank you for your review! We are very happy to hear of your stellar experience at The Whitehall Houston. We hope to see you again very soon for another wonderful stay with us. Warm Regards, General Manager
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Jen J wrote a review Dec 2021
New Braunfels, Texas1 contribution
Where do I even begin with this review? I should start by saying that I almost NEVER leave a positive review for anything but today, I definitely feel compelled to do so. First of all, I booked our stay at The Whitehall Hotel in Houston several months ago so that I could take my daughter, and her best friend, to a concert at the Warehouse Live on December 7th 2021. After browsing through Hotels.com for several days I finally settled on The Whitehall Hotel because the pictures were beautiful and it was less than 10 minutes from the concert venue. ( I don’t drive well at night and I had to drop them off and pick them up in the dark) On December 6th, I called the hotel to ask about how far the Galleria mall was from the hotel because, after all I had 2 teenagers with me and we had some down time before the concert. John Flores answered the phone and I could hear nothing but pure joy in his voice. He almost sounded excited to be talking to one of his customers. You could “hear” the smile on his face. He answered my question and asked if there was anything else that he could help me with. At that time, there wasn’t. I decided that later that evening that I would call to ask if there was any chance that he would be able to upgrade our room if their were any larger rooms available and AGAIN, he answered the phone with a smile in his voice. “Yes,” he would be more than happy to do so because he had some extra rooms available. The “kids” were so excited to get to Houston and see the hotel because they thought that this was probably going to be a “too good to be true” situation because we are almost ALWAYS let down with EVERY hotel that we have stayed out over the years. To the point that we dread staying at hotels lately. We drove from New Braunfels to Houston on December 7th. Arriving in Houston at 10:30 am, we started our day off at the Galleria. We finished there at about 1:00 pm and really just wanted to rest before they wanted to get ready for the concert so I called The Whitehall Hotel and spoke with the lady at the desk. I believe her name was Shde (sp.) She had the same smile in her voice as Mr. John Flores had. I asked if there was anyway at all that we could register early because check in wasn’t until 3 pm. She said that we definitely could because there were rooms that were clean and ready so we could just head over that way. YAY!! We drove the 15 minutes to the hotel, from the Galleria Mall, and pulled right up to the front door. We were greeted by the Valet who I believe was Steve. He wore that smile on his face like it was a badge of honor. After being greeted by him, we headed into the lobby and were greeted by Shde. She welcomed us like we were family. She acknowledged that she remembered talking to me on the phone and had our room ready to go. BTW, she was wearing that same smile that I heard while talking to her on the phone. The kids and I made our way up to the room for a quick rest. We walked into the room and, as we do in every room we go into, we had to inspect every inch of the room. It was beautiful, clean and comfortable. It also had a great view of downtown. Everything was perfect. However, tonight would be the true test because we would have to see if the beds (and pillows)were comfortable enough for us to be able to sleep through the night. At about 3:45, I received a call from Mr. John Flores. He was simply calling to ask how our room was and if we were satisfied? WHAT?? I was floored. I have stayed at my fair share of hotels in my time and never once has anyone EVER asked me if we were satisfied. He even addressed me by my name at all times or even by Madame. I LOVED that. We got some much needed rest and decided that we would just wait and have dinner at the hotels restaurant when they opened at 4 so that we wouldn’t have to drive around looking for someplace else to eat. At 4 pm we headed to the hotels patio to eat at their restaurant, Part & Parcel. There was a pretty long line of businessmen that had apparently just gotten off of work and wanted to gather for some drinks. I noticed that there were no servers available so I asked Adam, the bartender, if it would be easier for him if we just ordered our food, waited for it, and took it back to our room to eat. He already looked exhausted (he just served about 35-40 businessmen ahead of us) and he told me that that would be totally fine. He said that it would be about a 10 minute wait. No problem. We waited probably less than 10 minutes, got our food, and headed upstairs to our room. I wasn’t expecting much because hotel food isn’t always the best. I was wrong. We all ordered something different and we all loved what we ordered. SO DELICIOUS! We were glad that we chose to eat at the hotel. I dropped the kids off at their concert then came back to the room so that I could get a break from the kids.😉 They called me to pick them up at about midnight so I headed that way, picked them up and then returned back to our room. We were all exhausted and were definitely looking forward to, hopefully, having a much needed good night’s sleep. All 3 of us hit the pillows and were out within minutes. We set our alarms for 8:30 am to get an early start. When the alarm went off, none of us wanted to get out of bed because we all were SOOOOO comfortable. Agreeing that the beds at the Whitehall Hotel were the ABSOLUTE MOST comfortable beds that we have EVER slept in. The pillows were also the most comfortable pillows that we have EVER slept on! It was SUPER hard to get started for the day. We gathered all of our belongings to head home. Made our way down to the lobby to turn in our keys. Shde greeted us by name (which amazes me that they all remembered our names) and thanked us for choosing The Whitehall Hotel with that constant smile in her voice. Headed out to load up our car, Mr. Steve and Mr. Mbaerk brought our car up and even loaded it for us. They thanked us for staying with them and wished us a Merry Christmas. We got into our car and sadly drove away. Usually when we stay at a hotel, we can’t wait to leave but not this time. We hated to leave because they literally made us feel like family. I have never felt more welcomed at a hotel that I did here. From the day before we arrived, until the day we left, this hotel was nothing but class. I definitely have a new favorite hotel when we travel to Houston. ⭐️⭐️⭐️⭐️⭐️ 5 STARS ALL THE WAY!!
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Date of stay: December 2021Trip type: Traveled with family
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Response from Property Management, Owner at The Whitehall Houston
Responded Dec 14, 2021
Jen, we appreciate you sharing your glowing review of The Whitehall Houston. It's wonderful to read that you were warmly welcomed and that our associates helped you with everything you needed. Thank you for recognizing their efforts and for sharing that you had a wonderful stay here. We are also happy you liked our comfortable and peaceful accommodations and that you also loved our convenient location. It was a pleasure to host you and we look forward to welcoming you again. Warm Regards, General Manager
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Joe R wrote a review Dec 2021
1 contribution
+1
We were on a small vacation from LA and were hoping to be in an area with walkable spots to go...and this was it! Located in Midtown area you can walk or short rideshare to many restaraunts bars and business spots downtown and surrounding areas. This hotel is clean and a general joy to make it back to as a home base. The employees greet you with a smile <through a mask> of course. We had an amazing trip thanks to The Whitehall. These pictures are from some of our sightseeing around the area.
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Date of stay: December 2021Trip type: Traveled with friends
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Response from Property Management, Owner at The Whitehall Houston
Responded Dec 8, 2021
Joe, thank you for taking the time to post such wonderful feedback about The Whitehall Houston. As you noted in your comments, our staff is always willing to go above and beyond what is required to satisfy a guest's request. It is also pleasing to know you liked our location within walking distance to night life. It was our genuine pleasure to host you, and we look forward to welcoming you on your next trip to Houston. Warm Regards, General Manager
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PRICE RANGE
$139 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston downtown hotel houston, houston crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Houston Downtown
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
259
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Frequently Asked Questions about The Whitehall Houston
Which popular attractions are close to The Whitehall Houston?
Nearby attractions include Magic, Music, & Mayhem (0.6 miles), Escape Hunt (0.4 miles), and Houston Symphony (0.7 miles).
What are some of the property amenities at The Whitehall Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Whitehall Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Whitehall Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Pappas Bros. Steakhouse, and Flying Saucer.
Are there opportunities to exercise at The Whitehall Houston?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Whitehall Houston have an airport shuttle?
Yes, The Whitehall Houston offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Whitehall Houston located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are any cleaning services offered at The Whitehall Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Whitehall Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Whitehall Houston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.