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Westin Galleria Houston Hotel

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5060 West Alabama Street, Houston, TX 77056
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Breakfast for 2 Included
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Westin Galleria Houston Hotel
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867 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Plano,TX
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Better than I Expected given the age of the property. Long stay due to business, lots of big groups. Mall is convenient for dinner and morning coffee. Valet captain is friendly and efficient, elevators pretty quick. Make sure you reserve Westin Galleria not Westin Oaks. Better of the two.

Helpful?
Thank PistolPlano
Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Our trip to Galleria was long overdue. We wanted a family venue and this was ideal for several generations. Our family joined us The Westin Galleria was located conveniently in the Galleria. Staff were very helpful and the rooms were comfortable and roomy.

Helpful?
Thank Jan F
New York City, New York
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a true SPG fan and have stayed at this property before but the rooms really felt a bit run down to me on this trip. The phenomenal staff are let down by very average rooms that need some more love and a few modern touches. There are plenty of well appointed hotel options within walking vicinity. If you're a... More 

Helpful?
1 Thank HotelDeeDee
Houston, Texas
Level Contributor
248 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Here for a convention, the service was great from the valet to check in and in room dining. Our room was spacious very clean with a nice view and balcony. The room location was high up and the floor was very quite which made the evening that much nicer. Of course the bonus is being connected to the Galleria!

Helpful?
Thank USnTHEM
amidgett
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here during thanksgiving weekend in 2015. The location is great... it is next to galleria mall. there's also target in front of the hotel. The room is considerably small but it is cozy. The bed is comfortable.

Helpful?
Thank amidgett
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our sophisticated location helped to enhance your stay. We work extremely hard to ensure our guest have a refreshing experience and are delighted when we receive feedback to enhance this experience. We also greatly appreciate your praise of... More 

Auckland, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband was attending a conference here and we had just flown in from New Zealand so I liked the thought of it being attached to the mall. It certainly met our needs for the couple of days we were staying. The rooms were lovely and big which was great. The man at Concierge was very helpful when I needed... More 

Helpful?
Thank Barclays109
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our sophisticated location helped to enhance your stay.We are also proud that our welcoming and responsive staff helped to enhance your Westin Galleria experience. We work extremely hard to ensure our guest have a refreshing experience and are... More 

Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is in a great Galleria spot - off the mall. A few problems with the hotel really ruined my stay. They put me in a room on the 7th floor behind the elevator shaft. - Loud There was all night construction outside my window - loud There is no hotel room minibar - and the room service is grossly... More 

Helpful?
Thank Gerard G
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greeting Gerard G, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our sophisticated location helped to enhance your stay. We work extremely hard to ensure our guest have a refreshing experience and are delighted when we receive feedback to enhance this experience. We apologize for the... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean and tidy and close proximity to the galleria mall. very highly recommended. the only one thing that they can improve is to offer buffet breakfast. Breakfast is not offered freely with you reservation.

Helpful?
1 Thank Salwa M
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings Salwa M, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our sophisticated location helped to enhance your stay. We work extremely hard to ensure our guest have a refreshing experience and are delighted when we receive feedback to enhance this experience. I apologize for the... More 

Indianapolis, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We flew into Houston and our flight was canceled. We located this on Hotwire. It was a great hotel. All the staff were very welcoming and polite. After being frustrated with the airline the staff made our stay great! The bed was very comfortable and the view was good too. We were able to order out from Cheesecake Factory, which... More 

Helpful?
Thank amstarkey
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greeting Amstarkey, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are overjoyed that our sophisticated location helped to enhance your stay. We work extremely hard to ensure our guest have a refreshing experience and are delighted when we receive feedback to enhance this experience. We are also delighted that... More 

Lima, Peru
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I´ve been in this hotel before some years back. Though its location is one of the best for shopping in Houston, it needs some upgrade in the lobby and rooms. You notice that as soon as to step in the entrance. People is nice and try their best to make you confortable.

Helpful?
Thank EMILIO Z
Brittnee G, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings EmilioZ, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. It saddens me to hear that the state of the hotel disrupted your stay. You may be interested to know that we are currently undergoing reservations to enhance our guest experience and refresh our property. We deeply apologize for any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 West Alabama Street, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $125 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#29 Luxury Hotel in Houston
#125 Business Hotel in Houston
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