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    Westin Galleria Houston Hotel

    5060 W. Alabama St., Houston, TX 77056-5801
    (713) 960-8100
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    11/5/2017 11/6/2017
     4 people are viewing this hotel
    $209
    $209
    $209
    Traveler (183)
    Room & Suite (150)
    Pool & Beach (24)
    Overview
    • Excellent30%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible4%
    Travelers talk about
    “daily grill” (59 reviews)
    “heavenly bed” (18 reviews)
    “direct access” (13 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Westin Galleria Houston Hotel
    Special Offer: Breakfast for 2 Included
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    Reviews (986)
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    1 - 5 of 895 reviews

    Reviewed 3 days ago

    Got the room for almost 60% off through Priceline Name Your Price, so I can't really complain about much. But there is really not much to complain about. I did feel they denied a few of my requests because I got it so cheap. Asked...More

    Thank kaylad24
    Hotel's Favorite
    Reviewed July 30, 2017

    First of all, the current prices are a steal cause they're technically going through a renovation but i believe that all the rooms they're renting out are the updated ones. Second, the customer experience specialist Ms. Martinez is excellent. She literally is the reason why...More

    2  Thank TrulyAudrey
    Management response:Responded August 1, 2017

    Thank you for sharing your experience, all of the guestrooms are now complete and our focus has shifted to the lobby renovation which will be complete in mid-September. I am very grateful for your comments about Daisy our Westin Experience Specialist, Daisy works very hard...More

    Reviewed 3 days ago

    The Westin Houston Galleria exceeded our expectations in every way. The rooms are spacious, attractive, clean, and comfortable. The food is delicious and the staff is amazing. In particular, Melanie Jiro went above and beyond to create an exceptional guest experience for our family. She...More

    Thank dnm96
    Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 2 days ago

    Thanks for the feedback, I was delighted to read that you enjoyed the newly renovated guestrooms and more importantly that Melanie's exceptional service has made you a loyal Westin supporter. I will ensure to share the feedback with Melanie as I know your comments will...More

    Reviewed 1 week ago

    way over priced and they even have the temerity to charge for a package that i had sent to the hotel. breakfast is not in the hotel itself, but in the mall. parking is also not very convenient for an hotel in this price range.More

    Thank Ianqatar
    Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 1 week ago

    Thanks for the feedback, the hotel does utilize UPS ( United Parcel Services) as its on site partner which handles the receiving and shipping of all packages at the hotel. They do charge a fee for receiving packages as they ensure that the package is...More

    Reviewed 1 week ago via mobile

    Firstly free parking! Great location for a tired family who has been on the road. Some went to pool, others to eat, some to shop Highly recommend Booked through bookings.com so price was very reasonable

    Thank Cara G
    Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 1 week ago

    Thanks for the feedback! We do have a great many different things to do while at the hotel, it looks like your family covered off most of them. I hope we'll see you back in the near future..

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    Westin Oaks Houston at the Galleria
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    #136 of 517 hotels in Houston
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $156 - $357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Houston
    • #125 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 469
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Houston ,
    • Houston Westin
    Add Photo Photos
    Traveler (183)
    Room & Suite (150)
    Pool & Beach (24)
    Dining (14)
    Hotel & Grounds (102)
    Bathroom (16)
    Business Center & Event Rooms (11)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
    The Galleria
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    Ask a question
    Questions & Answers
    Tenderminded1430
    June 21, 2016|
    Answer
    Response from Juan Pablo M | Reviewed this property |
    I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
    0
    Votes
    Sadie'schoice
    January 28, 2016|
    AnswerShow all 13 answers
    Response from Tutu1973 | Reviewed this property |
    Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
    1
    Vote
    Room Tips
    "The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
    Read review
    "Ask for Westheimer side."
    Read review
    "Do not get a room in floor 7 IF you HAVE TO STAY here,"
    Read review
    "Doesn t matter but find out about the renovations.."
    Read review
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