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Westin Galleria Houston Hotel

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Westin Galleria Houston Hotel
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886 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

There happens to be two Westin Hotels located at the Galleria mall; the Westin Galleria and the Westin Oaks at the Galleria. Confusing. Our reservation was for the Westin Oaks, but we accidentally ended up at the Westin Galleria. The associate gladly accomodated us by tranferring us and gave us a room upgrade to a suite. We thought, "why not."... More 

Helpful?
1 Thank LinnyDa
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was here to stay the night and do some shopping in Houston galleria Te King size rooms were very spacious comfy beds and pillows I was looking for a kettle and biscuits beings British but found a coffee machine and Starbucks coffee instead (good quality) The room had a iron and a hair dryer ... They could do with a... More 

Helpful?
1 Thank Fathima I
Houston, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Thanks Westin for the rainbath shower with handheld, very quiet rooms, and while simple, I adore a coffee maker with starbucks, a robe in the closet,dustfree everywhere , and comfy beds with fluffy white towels. Also the in room safe and luggage racks. You are right at Houston's largest shopping area, with everything to walk to. Dining and ice skating,... More 

Helpful?
Thank lindsayf432
Sydney, Australia
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hot on my review of the Westin The Woodlands, the Westin Galleria is a property that could have a lot more charm. The property itself is in need of a bit of work, the Charm... The shopping mall attached is convenient to while away the weekend.

Helpful?
1 Thank PeterGP71
Georgetown, Texas
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Shopping ? Then this is the perfect hotel - otherwise, look for something a little less tired and worn out. Badly in need of redecoration - so mediocre and not good value. Want breakfast - leave the hotel into the Galleria Mall. Really !!

Helpful?
Thank UKPete73
Miami Beach, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was great staying at the mall. The hotel was nice and clean. The service was good. The best thing about the hotel was its location in the middle of the hotel. I have stayed here 4 times. The hotel does not have a resturant But we ate breakfast at the grill next door and it was excellent.

Helpful?
Thank rintabf
Hawthorne, New Jersey
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a typical high quality Westin facility which is attached to the Galleria mall. So if you need to pickup something quickly you are only minutes away. The lobby is fairly large so a convenient place to meet. Checkin and checkout are amazing fast so this is an excellent spot for a business stay

Helpful?
Thank NJNativeMontvale
Management response:

Greetings NJNativeMontvale, Thank you so much for taking the time to leave us such a kind review. We greatly appreciate your feedback. We are please that you enjoy our facilities and our amazing services. We hope to see you again in the near future! Be Well, Cliff Sunajo Complex Director of Front Office Westin Galleria and Oaks Houston More 

Cairns
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2016

I was in Houston for a Conference at the same hotel. The Conference room rate was very reasonable. Although the room was standard it was still of a reasonable size. The Aircon worked well, and the room very well maintained by housekeeping. Any issue was responded too in a very quick and customer service orientated manner. Close to the shopping... More 

Helpful?
Thank Brendan360
Management response:

Greetings Brendan360, We were delighted to read you enjoyed your time with us. We truly appreciate you taking the time to share your feedback on your recent visit with us. We strive to make each one of our guests feel right at home. We hope to have the pleasure of welcoming you back to The Westin Galleria Hotel again in... More 

Temple, Texas
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

We stayed here for a conference, and loved it. It is attached to the galleria mall, and the food service at the hotel was very good. The meeting accommodations were very nice. The food could have been better, but the service was great. We would stay here again if we were in the area. The beds were comfortable, and the... More 

Helpful?
Thank CariSB9671
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings Miguel M, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We appreciate your 5 star rating! We thrive to exceed our guests’ expectations and I am overjoyed to know we succeeded. Should your travels bring you back to the Houston Galleria, we hope for the opportunity to be your... More 

Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2016

This hotel is located in Galleria mall, great location. Rooms are old and need improvement. Carpet smel is bad and bathrooms are ok. Good thing is it has direct access to mall and mall has lots of food places for evening meal or shopping

Helpful?
Thank melisamiller1966
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings melisamiller1966, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We are happy to hear that our central location provided you with convenient attractions that encouraged an invigorating experience during your stay. I am sadden to know that the aesthetics of our hotel did not create an relaxing atmosphere. We... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $136 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#30 Luxury Hotel in Houston
#125 Business Hotel in Houston
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