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The Westin Galleria Houston

Traveler (203)
Room & Suite (133)
Pool & Beach (20)
Hotel website
5060 W Alabama St, Houston, TX 77056-5801 See on map
Breakfast Available
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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Oct 28Oct 29
1 room, 2 adults, 0 children
Standard Room
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With its prime location inside the famed Galleria, The Westin Galleria Houston has served as a prestigious landmark in Houston for decades. Today, the refreshed, revived and reinvented centerpiece of The Galleria More announces recent transformations, including the introduction of a brand-new Westin Club, Club Floor Guestrooms, a new Lobby Bar, WestinWORKOUT® Fitness Studio, and a refresh of its expansive meeting space. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
$142 - $375 (Based on Average Rates for a Standard Room)
Also Known As
Westin Houston
Houston Westin
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Full view
100Great for walkers
Grade: 100 out of 100
53Restaurantswithin 0.25 miles
5Attractionswithin 0.25 miles
Traveler (203)
Room & Suite (133)
Pool & Beach (20)
Dining (14)
Business Center & Event Rooms (9)
Amenities (8)
Reviews (1,069)
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All reviews heavenly bed direct access self parking location is great rooms are large business center hotel restaurant business trip enjoyed my stay conference valet gym garage convenience starbucks pros cons
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1 - 5 of 966 reviews
Reviewed 2 days ago via mobile

We stayed here during April 2018 and the hotel / pool were undergoing renovation. Unfortunately we were not informed of this at all either prior or during construction. This would have been annoying enough if it wasn’t for the fact that we were places in...More

Thank Amy B
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded yesterday

Greetings Amy; thank you for sharing your experiences from April 2018, I do apologize for the inconvenience you encountered during your stay back in April 2018 as a result of the ongoing construction work at the hotel. Fast forward to today and we have now...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

For sure the Westin wasn’t going to get 5 stars but Shirley at Concierge came to the rescue. My hairdryer wasn’t working. Shirley got me a brand new one. My special customized amenities ordered in advance did not arrive and weren’t in my room. Shirley...More

Thank mshbnyehud
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 4 weeks ago

Thank you for sharing your comments about your interactions with Shirley, she loves her role as the hotels concierge and works very hard to make every guest feel welcome and well cared for. I will share your comments with Shirley as I know they will...More

Reviewed 3 days ago via mobile

2nd time here on business travel and my stay was great. The rooms are clean and spacious. The staff takes great care of business events. The gym on the 24th floor is nice and has newer equipment. Great location inside the galleria mall.More

Thank TravelBrianCO
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded yesterday

Greetings Brian; thank you for finding time to share your feedback. I was delighted to see that you had another great stay at the hotel. The team works very hard to ensure that each of our guests are well cared for during their visits. I...More

Reviewed 1 week ago

Recently spent 5 nights at this hotel for a conference. The hotel is in a great location and attached to the Galleria Mall. The room was well appointed and the shower well designed. The rooms are also equipped with small refrigerators which is nice. The...More

Thank jazzergirl
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 5 days ago

Greetings; Thank you for sharing you most recent experiences, I was pleased to see that you liked the newly renovated guestrooms, we continue to get a great deal of very positive feedback about the new room design & decor. The hotel does offer a program...More

Reviewed 1 week ago via mobile

We can here for the NAADAC conference and the problems started almost as soon as we arrived construction which wouldn’t have been a problem if that was the only issue. We also experienced broken elevators/ice makes clogged sinks, and slow responses to all problems with...More

Thank Adventure211336
Response from MarkW8290, General Manager at The Westin Galleria HoustonResponded 1 week ago

Greetings Ian; thank you for your feedback, I sincerely do apologize for the shortfalls you experienced, the hotel is in the final stages of completing a major renovation of the entire hotel which began well over a year ago. The response from our customers about...More

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Questions & Answers
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June 17, 2018|
AnswerShow all 4 answers
Response from LotusDragon | Reviewed this property |
I have researched this question for myself before but cannot remember the exact reasons. Nevertheless, I have always opten for the Westin Galleria.
June 21, 2016|
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
January 28, 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
Room Tips
"The higher the better, Starwood Preferred Guest floor is very nice"
2 weeks ago
Read review
"Staff at hotel is not customer friendly, as a travel specialist I do not recommend."
Sep 7, 2018
Read review
"room near elevator, 5th floor"
Aug 21, 2018
Read review
"High floors have a great view"
Aug 5, 2018
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