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The Westin Galleria Houston

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5060 W Alabama St, Houston, TX 77056-5801
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Breakfast for 2
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$284
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Traveler (251)
Room & Suite (122)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Galleria Houston
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#101 of 610 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Experience a Galleria state of mind at our timeless, modern hotel for travelers seeking to create their story in the heart of Houston, TX. The Westin Galleria Houston is a Four-Diamond AAA hotel with direct access to The Galleria mall. With our dynamic Uptown location, you are minutes from many of Houston’s attractions. Energize for the day ahead at The Daily Grill, our restaurant with American cuisine, and unwind with craft cocktails at our Lobby Bar. Exercise at our 24-hour WestinWORKOUT® Fitness Studio and cool down in our outdoor pool. Designed especially for the art of celebration, our hotel in Houston, TX, recently updated all of the event spaces, providing a fresh setting for our catering and event planning services. When the sun sets, feel refreshed in our spacious rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline panoramas with deluxe amenities. In a prestigious location, The Westin Galleria Houston provides easy access to everything the city has to offer.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid public parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Breakfast for 2
1188Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
Moni Vallejo wrote a review Jan 9
Toluca, Mexico9 contributions
The concierge was awesome, he was so nice with us since the first moment, we also arrived to the hotel at 10:00 am and they gave us the room, we didn’t have to wait until the official hour. We stayed at floor 23 which has an espectacular view of the city. The hotel is located in one of the best zones of the city, rooms are huge and so comfortable, and so clean.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Avoid the limos that are parked outside the hotel.
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Response from Mark Weatherill, General Manager at The Westin Galleria Houston
Responded 1 week ago
Greetings Moni; thank you for taking a few moments to share your most recent experiences, the team takes a great deal of pride in ensuring each of our guests experiences are a memorable one, I know your comments will mean a great deal to them. I'll ensure to share your comments. Be Well
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daniarwen wrote a review Nov 2021
Denver, Colorado339 contributions160 helpful votes
You can walk directly from hotel lobby into Galleria, so it's a great locale for a shopping trip. Rooms were big and nicely furnished. Everything was very clean and the Daily Grill will deliver to the rooms (it was only $5 when we were there - not traditional room service pricing which was AWESOME). The parking was included. We stayed in 4 different hotels on our recent Houston trip and the Westin was easily the nicest and best location.
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Date of stay: November 2021
Value
Location
Service
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Response from Mark Weatherill, General Manager at The Westin Galleria Houston
Responded 1 week ago
Greetings Daniarwen; Thank you for the feedback! We continue to get a great deal of very positive comments about the hotel & service and off course our guests love that one of the LARGEST malls in the USA is right at their doorstep. Glad you enjoyed your Galleria experience and look forward to seeing you back soon. Be Well
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Trisha G wrote a review Nov 2021
Calgary, Canada72 contributions8 helpful votes
+1
Just completed a week long stay at the hotel. The rooms are very nice and generously sized. The staff are wonderful and everything is very clean. The one downside is that the walls are quite thin. Every night I could hear my neighbours conversations with each other and on the phone. Not a deal breaker for this hotel but something to consider.
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Date of stay: November 2021Trip type: Traveled on business
1 Helpful vote
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Response from Mark Weatherill, General Manager at The Westin Galleria Houston
Responded 1 week ago
Greetings 426trishal; Thank you for finding time to share you experience. I was delighted to read that you enjoyed your visit, we continue to get LOTS of great comments about the renovation. Our guests often comment about the stylish décor/design and really like all of the improvements we have made to our guestrooms. My apologies for the noise from your neighbors, we typically don't get complaints about noise from the adjacent rooms. I hope we will see you returning soon. Be Well
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Nikki R wrote a review Oct 2021
1 contribution
Elgert is very professional and friendly. He provides excellent service. He didn’t even accept our tip after he brought over our car. When we got back he opened the doors for us and called an elevator as well. Great staff member.
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Date of stay: October 2021Trip type: Traveled with family
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Response from Mark Weatherill, General Manager at The Westin Galleria Houston
Responded Oct 25, 2021
Greetings; thank you for sharing your feedback, our team works very hard to make each of our guests feel welcome and well cared for during their visit. Elgert is a great ambassador of the hotel and I appreciate you taking the time to recognize his service & extra efforts. I'll ensure to share the comments as I know they will mean a great deal to him. Be Well
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Patrick G wrote a review Aug 2021
1 contribution
This is a nice place to stay. Room was clean and comfortable. Big fancy walk in shower with rainfall shower head and no doors (just a single curtain) Great but water runs all over the bathroom. Happy it's not in my house, but the Engineering Dept at the hotel must hate these showers as they are bound to cause issues in the long run. The Daily Grill which is the hotel restaurant is located in a very strange place- It's in the mall. Such an awkward place to have to go to eat in the hotel's dining room, but it is worth the weird location as the food is absolutely a 4 out of 5. Do not order a margarita at the bar though. The bartender gave me a top shelf marg on the rocks in a cocktail glass. He obviously had no idea how to make Texas' most sold drink. It was an absolute travesty that cost $17. Ridiculous! Train your employees please. If you don't want to try to find the weird location of the restaurant just dial up room service and Andrea will take good care of you. She delivers directly to your room with no tip required. The very best thing about this hotel is Shirley the concierge. She is amazing and will go above and beyond. Hey hotel GM, give her a promotion and a raise! She is the only thing making your hotel worth a return stay. Otherwise, there are 15 other nicer properties in Houston to spend your hard earned money on.
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Date of stay: August 2021Trip type: Traveled on business
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Response from Mark Weatherill, General Manager at The Westin Galleria Houston
Responded Oct 15, 2021
Thanks for the feedback and insights, I was delighted to read that your visit was an enjoyable one, great insights on the margarita and something we'll get fixed immediately. Shirley is indeed a GREAT ambassador for the hotel, her love for our customers and making sure everyone is made to feel special is something that she has been doing for many decades, I'll ensure to share the comments as I know they will mean a great deal to Shirley.
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PRICE RANGE
$192 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin houston, houston westin
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
469
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Frequently Asked Questions about The Westin Galleria Houston
Which popular attractions are close to The Westin Galleria Houston?
Nearby attractions include The Escape Game Houston (0.2 miles), Water Wall (0.3 miles), and The Galleria (0.2 miles).
What are some of the property amenities at The Westin Galleria Houston?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Galleria Houston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Galleria Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Galleria Houston?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Galleria Houston?
Conveniently located restaurants include Peli Peli South African Kitchen, Del Frisco's Double Eagle Steakhouse, and The Burger Palace.
Are there opportunities to exercise at The Westin Galleria Houston?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin Galleria Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Galleria Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Galleria Houston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Galleria Houston?
The staff speaks multiple languages, including English and Spanish.