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701 Texas St, Houston, TX 77002-2712
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COVID-19 update: See the added health and safety measures this property is taking.Read more
9 people are viewing this hotel
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Traveler (498)
Room & Suite (216)
Videos (2)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lancaster Hotel
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 599 hotels in Houston
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Room & Suite (216)216
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bathrobes
Room service
Safe
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Romance
2005Reviews35Q+A100Room tips
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Popular mentions
dascfp wrote a review May 10
Pittsburgh, PA52 contributions15 helpful votes
This boutique hotel is exquisite! It is clean, beautifully appointed with many nice touches . . . champagne upon arrival, dinner and drinks in the lobby restaurant, snacks in the room, and breakfast on the mezzanine level made for a very enjoyable and restful stay!
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Date of stay: May 2021Trip type: Traveled as a couple
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Aurelia S wrote a review Mar 2020
3 contributions4 helpful votes
Hotel's Favorite
This was my first and hopefully not my last stay at the stunning hotel. My room included stunning art work, luxurious bath toiletries, yummy COMPLEMENTARY snacks and ultra comfy bed. Upon my arrival to my room, I was greeted with a complimentary cheese plate to welcome my stay. Once I was able to get settled into my room, I headed downstairs to the restaurant to meet up with a friend for lunch. I decided the try the Lancaster salad and oh my goodness, that was the MOST delicious salad, I've ever tasted. The service at our meal was so amazing that we decided to head to the bar to continue our visit. At the bar we tried the Candied Pecan Old Fashion drink...sooo delicious! The hotel stay included the most delicious breakfast, complete with eggs, breakfast meats, potatoes, fruits, oatmeal and various breads and pastries, all complimentary and part of your stay. The hotel more than exceeded my expectations and made sure every tiny detail was taken care of. HIGHLY recommend The Lancaster Hotel
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: No onsite parking available, must valet at hotel. hotel is conveniently location in theater...
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3 Helpful votes
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Response from Lancaster Manager, General Manager at The Lancaster Hotel
Responded Mar 15, 2020
Thank you for recommending The Lancaster Hotel and thank you for the lovely 5 star review. It’s great to hear that you especially loved our restaurant, Cultivated F+B and our bar. Many of the other items that you mentioned are guest favorites - like our amazingly comfortable beds and delicious gourmet breakfast. Thanks again for choosing The Lancaster. It was a pleasure to serve you. Tom Harwell, General Manager
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Nam & Mary wrote a review May 4
1 contribution
My husband and I had our wedding in Houston and needed rooms for our out of town guests. Emre and the team at the hotel made sure our guests were taken care of and felt comfortable with the COVID restrictions. Breakfast was fantastic and there was complimentary champagne as well (I believe 4-5pm or so every weekday). I also got a flat in the front of the hotel a hour before our rehearsal dinner and the valet staff were so kind to watch it until roadside assistance came to fix it and then moved it afterwards. If you’re looking for great service, this is the place and the rooms were great as well! We stayed in the two bedroom suite and there was plenty of space.
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Date of stay: April 2021Trip type: Traveled with family
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Lisa K wrote a review May 4
1 contribution
We stayed at the Lancaster for a one week federal trial. The Artist Suite with the six person dining table was essential for trial preparation and client meetings during the trial. General Manager Tom Harwell impressed us with his leadership and his outstanding team. We were grateful when he arranged lunch to be in our room so that we could continue to work during the short lunch breaks and stay focused. Emre Ozrut made the arrangements for our town car trips to and from the airport. Daniel assisted us with making sure that we had the Suite 908 with the six person dining table. Mr. Casanova was gracious and welcomed us in several different languages. The hotel was spotless. The food was excellent. The service was extraordinary. Would absolutely recommend the Lancaster Hotel.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Suite 908 Artist Suite for the six person dining table
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Brandon W wrote a review Apr 2021
Carmel, Indiana6 contributions3 helpful votes
The hotel was beautiful, the overall service was excellent, the complimentary breakfast was superb. However, when you pay for a first class hotel you are not paying for the furnishings, food, or decor, you are paying for the experience. Russell at the front desk absolutely made our stay. He made us feel welcome, special, and as if we were old friends.He gave us history on the hotel and detailed information on the city of Houston. He provided us with recommendations on food and entertainment. Some how he even managed to do a photo shoot of us which ultimately resulted in my wife getting offers from various companies to promote their clothes and jewelry on Instagram (I kid you not!). If management happens upon this review, do everything in your power to keep this man in your employment. In fact, put him over all of guest services.
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Date of stay: April 2021
Value
Location
Service
1 Helpful vote
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Response from Lancaster Manager, General Manager at The Lancaster Hotel
Responded 1 week ago
What an honor it is to read this wonderful review! We appreciate you sharing your excellent experience with the online community. Our staff strives to provide an excellent guest experience and we are delighted to see that we succeeded. Russell is a prime example of our dedication to personalized guest service and we will be sure he gets the recognition he deserves. We enjoyed making a lasting impression on your travels and we look forward to welcoming you back again soon! Tom Harwell, General Manager
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PRICE RANGE
$199 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
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Frequently Asked Questions about The Lancaster Hotel
Which popular attractions are close to The Lancaster Hotel?
Nearby attractions include Nightly Spirits (0.2 miles), Houston Symphony (0.06 miles), and Alley Theatre (0.04 miles).
What are some of the property amenities at The Lancaster Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lancaster Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lancaster Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lancaster Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Lancaster Hotel?
Conveniently located restaurants include Frank's Pizza, Flying Saucer, and Hearsay.
Are there opportunities to exercise at The Lancaster Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Lancaster Hotel have an airport shuttle?
Yes, The Lancaster Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Lancaster Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Houston.
Are any cleaning services offered at The Lancaster Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lancaster Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.