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The Lancaster

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#1 of 489 Hotels in Houston
Certificate of Excellence
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The Lancaster
The Lancaster
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1,072 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The moment I walked in mr. Russell's magnetic persinality got me. He checked me in n walked me to the room and made sure I knew everything about the amenities and times for breakfast etc. he also kept the complimentary champagne going so that was a plus. I haven't even checked out yet but I wanted to make sure I... More 

Helpful?
Thank napngo
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first time to stay at the Lancaster and it will not be our last. We picked this hotel because it was close to the Revention Center and we had tickets for Alice Cooper. The staff was so sweet, friendly and accommodating. The room more than exceeded our expectations. It was beautifully decorated, and had the most comfortable... More 

Helpful?
Thank Lolly58
LancasterManagement, Manager at The Lancaster, responded to this review

What's the purpose of a hotel if not to make sure you get the BEST night's sleep? THANK YOU for taking the time to write a review of The Lancaster. I am so pleased that you chose to stay with us and enjoyed your stay so much. We look forward to having you back again soon! Best, Lauren W, Hotel... More 

chennai
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I first thought its location is its speciality. But after staying there, I found their people to be their best differentiators. Warm and friendly people made my stay very comfortable. The breakfast has a good spread and the rooms are neat and clean. Its a heritage hotel and they have done their best to keep it well.

Helpful?
Thank syedfarhadh
LancasterManagement, Manager at The Lancaster, responded to this review

I am glad you enjoyed your stay with us. I hope you'll be back again soon and that we'll have the opportunity to inspire a 5-star review next time! Thank you for taking the time to write a review of The Lancaster- we really appreciate it. Best, Lauren W, Hotel Management More 

Bristol, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was happy to stay in the holiday inn... My friend saw the bathroom had marble floor and apparently that is a deciding factor when picking a hotel. Although the marble floor did not interest me the sheets on the bed (again not something I would normally comment on) were incredible, the softest sheets I have ever experienced and they... More 

Helpful?
Thank Alex W
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. I'm so glad you enjoyed your meals in the Bistro and your stay with us, and of course- our sheets just can't be beat! I hope you'll be back again very soon. Best, Lauren W, Hotel Management More 

London, United Kingdom
Level Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

stayed for 1 night only. Rooms and hotel are clean and glitzy. everything was comfortable and service was effecient. Location is city centre so limited entertainment options but a handful of good bars and restaurants around.

Helpful?
Thank Griffin257
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for your review of The Lancaster! I hope you'll be back again to stay with us soon. Sincerely, Lauren W, Hotel Management More 

Orcutt, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Lancaster hotel is the best kept secret downtown Houston. The rooms are very nice, clean and comfortable, plus quiet too. The hotel staff are very friendly and attentive. I plan to stay at the Lancaster during my next business trip to Houston.

Helpful?
Thank Gary H
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. As a family-owned, independent hotel it is our goal to provide personalized service and always exceed our guests' expectations. I'm so glad you enjoyed your stay with us, and I hope you'll be back again very soon. Best, Lauren W, Hotel Management More 

Austin, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

My daughter and new son-in-law, chose The Lancaster in Houston to host their wedding reception on August the 12th. The experience and personal attention to ensuring this was a wonderful experience made the most important day in our new families lives one to remember. We had a small reception of approx. 20 immediate family members and closest friends. More than... More 

Helpful?
Thank Mark B
LancasterManagement, Manager at The Lancaster, responded to this review

"the number one spot on your list" and "one of the best the world has to offer" ... stop it, we're blushing!! Seriously, what a wonderful review. I am so very pleased that the wedding festivities were perfect- as they should be! We absolutely love helping people celebrate special occasions in their lives, and as a family owned and operated... More 

Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at The Lancaster, our first time ever to stay overnight in downtown Houston. We were attending The Alley across the street and decided to try out The Lancaster's 90th-anniversary special. Glad we did that! We loved the convenience and the special "feel" of the hotel: quiet, refined, and elegant without being stuffy or fussy, hearkening to an... More 

Helpful?
Thank Janlda
LancasterManagement, Manager at The Lancaster, responded to this review

I'm so glad you took advantage of our 90th Anniversary special! It is a great deal, and we also have a $90 dinner for two that includes wine in the Bistro- also a great deal, and a great way to help us celebrate 90 years! We hope you'll be back soon! Best, Lauren W, Hotel Management More 

St. Louis, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Situated in the heart of the theatre district of downtown Houston, this family-owned historic hotel exceeded our expectations. Staff was very friendly and welcoming, and the rooms were clean and updated special extras like Bottled Fiji water and the softest sheets I've ever had in a luxury hotel added to the experience. Breakfast was high quality and filling, and included... More 

Helpful?
1 Thank Robert W
LancasterManagement, Manager at The Lancaster, responded to this review

Thanks for writing such an excellent review of The Lancaster! I'm so pleased that you enjoyed your stay, and I hope you'll be back to stay with us again very soon. Sincerely, Lauren W, Hotel Management More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very friendly staff, very cool historic feel. Great location in downtown Houston - we hit a few bars nearby. Everything was clean and in good shape. Starbucks coffee and coffee maker were a nice touch. Great view of the city from 10th floor. Great water pressure!

Helpful?
Thank Gabriel L
LancasterManagement, Manager at The Lancaster, responded to this review

Thanks for taking the time to write a review of The Lancaster! Our water pressure is definitely pretty great- we think details like this are critical for a great night's stay. I'm glad you enjoyed your stay, and hope you'll be back again to stay with us soon. Best, Lauren W, Hotel Management More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, French, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $182 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Luxury Hotel in Houston
#1 Romantic Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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