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701 Texas Avenue, Houston, TX 77002-2712
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (532)
Room & Suite (223)
Videos (2)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lancaster
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 609 hotels in Houston
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bathrobes
Room service
Safe
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
City View
Languages Spoken
English, Spanish
2032Reviews36Q+A100Room tips
Traveler rating
  • 1,730
  • 208
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  • 36
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Popular mentions
Happiness686111 wrote a review Nov 21
1 contribution
The Lancaster is one of the hotels we chose to secure a block of rooms for our daughter’s wedding. We chose to stay there as well for the weekend and I cannot express adequately how phenomenal the service was. From the first time I contacted Emre, our contact for the room block, to check in and our stay, everything we requested was met with an affirmation and a smile. Our daughter and her bridesmaids had their hair and makeup done in one of the artist’s suites. There was plenty of room for all 9 of them with room for food and drinks as well. We requested a late clean up in her suite after the bridal party went to the venue since that was the room she and her new husband would share that night after the wedding. This request was honored and her room looked perfect when they returned. All of our guests commented on the welcoming service and the beautiful accommodations. We would definitely recommend the Lancaster for a special weekend or any stay you have planned in Houston!
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Date of stay: November 2021
Location
Cleanliness
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 1 week ago
Thank you for choosing The Lancaster Hotel for your daughter’s room block and for us to be a part of the incredible celebration. It was truly our pleasure to serve you and your guests. We are delighted to hear that your entire experience was amazing and that our team’s hospitality helped to make your stay so memorable. Our entire team sincerely enjoys helping create lasting memories and we are thrilled to see you all had such an amazing experience. Your kind words and high recommendation are truly appreciated. Thank you again for choosing The Lancaster Hotel for your special weekend and look forward to welcoming you back again soon. Tom Harwell, General Manager
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Aurelia S wrote a review Mar 2020
3 contributions4 helpful votes
Hotel's Favorite
This was my first and hopefully not my last stay at the stunning hotel. My room included stunning art work, luxurious bath toiletries, yummy COMPLEMENTARY snacks and ultra comfy bed. Upon my arrival to my room, I was greeted with a complimentary cheese plate to welcome my stay. Once I was able to get settled into my room, I headed downstairs to the restaurant to meet up with a friend for lunch. I decided the try the Lancaster salad and oh my goodness, that was the MOST delicious salad, I've ever tasted. The service at our meal was so amazing that we decided to head to the bar to continue our visit. At the bar we tried the Candied Pecan Old Fashion drink...sooo delicious! The hotel stay included the most delicious breakfast, complete with eggs, breakfast meats, potatoes, fruits, oatmeal and various breads and pastries, all complimentary and part of your stay. The hotel more than exceeded my expectations and made sure every tiny detail was taken care of. HIGHLY recommend The Lancaster Hotel
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: No onsite parking available, must valet at hotel. hotel is conveniently location in theater...
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3 Helpful votes
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Response from Lancaster Manager, General Manager at The Lancaster
Responded Mar 15, 2020
Thank you for recommending The Lancaster Hotel and thank you for the lovely 5 star review. It’s great to hear that you especially loved our restaurant, Cultivated F+B and our bar. Many of the other items that you mentioned are guest favorites - like our amazingly comfortable beds and delicious gourmet breakfast. Thanks again for choosing The Lancaster. It was a pleasure to serve you. Tom Harwell, General Manager
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Lisa R wrote a review Nov 18
1 contribution
We picked the Lancaster as one of the hotels for out of town guests to stay for our daughters wedding weekend. The hotel was fabulous and Tom the general manager was very attentive to our needs. The staff was friendly and professional. Emre was easy to work with throughout the entire planning process. Our guests had nothing but positive reviews about the hotel. The buffet breakfast is amazing and presentation was beautiful! We used the suite for the bride and bridesmaids wedding preparation. It was spacious enough for our group of 8. I highly recommend this hotel!
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Date of stay: November 2021Trip type: Traveled with family
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 1 week ago
Thank you for your kind review and choosing The Lancaster Hotel for your daughter’s wedding weekend. We are delighted to hear that your entire experience was amazing and that our team’s hospitality helped to make each guests stay enjoyable and comfortable. It is our sincere goal to provide personalized service to all of our guests and ensure that your expectations are exceeded – and we are thrilled to see that we succeeded! We appreciate you giving us the opportunity to show our warm hospitality, especially during this special weekend. Your high recommendation is very appreciated and we look forward to welcoming you back again soon. Tom Harwell, General Manager
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Danny_Stephen wrote a review Nov 6
Houston, Texas2 contributions
Lancaster was the hotel that my whole wedding party used. Multiple people commented that it was one of the nicer hotels they've stayed in even though it was moderately priced. Rooms were large, clean and the free breakfast buffet was delicious. The snacks included in your room were a nice touch as well. I highly recommend the hotel for all occasions.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 2 weeks ago
Congratulations on your marriage! Thank you for choosing The Lancaster Hotel for your wedding block and sharing your amazing experience. We are thrilled to see that you and your guests enjoyed our spacious suites, our gourmet breakfast, and complimentary in-room snacks and beverages. Each and every one of our team members strive to exceed your expectations. Your kind words and high recommendation are truly appreciated. Thank you again for choosing The Lancaster and letting us join you in your wonderful celebration. We look forward to welcoming you back again soon. Tom Harwell, General Manager
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justinwagner82 wrote a review Oct 2021
San Antonio, Texas34 contributions25 helpful votes
I checked in and the gentleman at the front desk had his back to me just didn’t want to make eye contact with me. Until I cleared my throat he acknowledged me, but didn’t thank me like JW Marriott does (which I stayed the 2nd night) acknowledged my membership with them. Room was small, bathroom very small. Had a handwritten card in my room supposedly my the GM, but these are not hand written by him, but by the front desk (I oversaw him writing the cards out). My card was addressed to a lady and wrong last name. It was written on the day I stayed there. I took it downstairs and the same guy at the desk just took it from me and didn’t apologize or attempt to write another. There are better options in Houston if you are looking for luxury.
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Date of stay: October 2021Trip type: Traveled on business
1 Helpful vote
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Oct 22, 2021
We are very saddened to see your disappointment in your recent stay. On behalf of my team, I am very sorry to hear that our service was less than satisfactory. We strive to provide an excellent guest experience and I am sorry to see that we fell short. Please accept our sincerest apology. It is feedback like yours that will ensure that we continue to improve our guest service. We hope that we have the opportunity to welcome you back again in the future so that we can make up for the issues that you experienced. Tom Harwell, General Manager
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PRICE RANGE
$199 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
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Frequently Asked Questions about The Lancaster
Which popular attractions are close to The Lancaster?
Nearby attractions include Nightly Spirits (0.2 miles), Houston Symphony (0.06 miles), and Hobby Center for the Performing Arts (0.3 miles).
What are some of the property amenities at The Lancaster?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lancaster?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lancaster?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lancaster?
Yes, valet parking is available to guests.
What are some restaurants close to The Lancaster?
Conveniently located restaurants include Frank's Pizza, Flying Saucer, and Hearsay.
Are there opportunities to exercise at The Lancaster?
Yes, guests have access to a fitness center during their stay.
Does The Lancaster have an airport shuttle?
Yes, The Lancaster offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Lancaster have airport transportation?
Yes, The Lancaster offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Lancaster located near the city center?
Yes, it is 0.8 miles away from the center of Houston.
Are any cleaning services offered at The Lancaster?
Yes, dry cleaning and laundry service are offered to guests.