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701 Texas Avenue, Houston, TX 77002-2712
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (537)
Room & Suite (246)
Videos (2)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lancaster
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 610 hotels in Houston
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bathrobes
Room service
Safe
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
2055Reviews37Q+A100Room tips
Traveler rating
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Popular mentions
zeppgirl wrote a review Jan 16
Sacramento325 contributions266 helpful votes
This hotel is centrally located in the arts district and is perfect if you are going to a ballet or play. It is also near the aquarium. From the moment we arrived, we were given a lot of attention. Not only does the hotel look great and was clean, but it offered us champagne and juice for the kids. Each room comes equipped with snacks. The manager talked to us and he specifically said that if we wanted more of anything, to let him know. Well, the kids and my husband quickly gulped down the chocolates and kind bars, so we did ask for more for our plane journey the next day. The hotel gave us a bunch, and it is because of the exceptional service, that I highly recommend the hotel.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: You can hire a car service from the airport.
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Response from Magnolia Lodging, Owner at The Lancaster
Responded yesterday
Thank you for your kind review of your recent experience at The Lancaster Hotel. We are delighted to hear that your entire experience was amazing and that our team’s hospitality helped make your stay enjoyable and comfortable. We take pride in providing an excellent guest experience and we are delighted to see that you enjoyed our gourmet breakfast, the complimentary in-room snacks and beverages, and champagne check-in (juice for the kids). Your high recommendation is very appreciated and we look forward to welcoming you and your family back again soon! Tom Harwell, General Manager
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Aurelia S wrote a review Mar 2020
3 contributions4 helpful votes
Hotel's Favorite
This was my first and hopefully not my last stay at the stunning hotel. My room included stunning art work, luxurious bath toiletries, yummy COMPLEMENTARY snacks and ultra comfy bed. Upon my arrival to my room, I was greeted with a complimentary cheese plate to welcome my stay. Once I was able to get settled into my room, I headed downstairs to the restaurant to meet up with a friend for lunch. I decided the try the Lancaster salad and oh my goodness, that was the MOST delicious salad, I've ever tasted. The service at our meal was so amazing that we decided to head to the bar to continue our visit. At the bar we tried the Candied Pecan Old Fashion drink...sooo delicious! The hotel stay included the most delicious breakfast, complete with eggs, breakfast meats, potatoes, fruits, oatmeal and various breads and pastries, all complimentary and part of your stay. The hotel more than exceeded my expectations and made sure every tiny detail was taken care of. HIGHLY recommend The Lancaster Hotel
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: No onsite parking available, must valet at hotel. hotel is conveniently location in theater...
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3 Helpful votes
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Response from Lancaster Manager, General Manager at The Lancaster
Responded Mar 15, 2020
Thank you for recommending The Lancaster Hotel and thank you for the lovely 5 star review. It’s great to hear that you especially loved our restaurant, Cultivated F+B and our bar. Many of the other items that you mentioned are guest favorites - like our amazingly comfortable beds and delicious gourmet breakfast. Thanks again for choosing The Lancaster. It was a pleasure to serve you. Tom Harwell, General Manager
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Melissa G wrote a review Jan 15
5 contributions
Stayed there for New Years with my family and I loved it. Excellent service, location, professional staff, clean. The restaurant food was delicious and friendly staff. Rooms are big, include goodies (that is weird on this days). It is an elegant hotel, beautiful art. Breakfast was really good, high quality ingredients and delicious taste. But the best thing is the service, we felt welcome every time we got to the hotel.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Magnolia Lodging, Owner at The Lancaster
Responded yesterday
Thank you for choosing The Lancaster Hotel for your New Years stay. We are delighted to hear that you and your family had such an exceptional experience and that you enjoyed our unique amenities and service. Personalized service from our excellent staff is what we strive for and we are thrilled you experienced that first hand. Thank you again for your wonderful feedback, we hope to welcome you and your family back again soon. Tom Harwell, General Manager
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C F wrote a review Jan 14
2 contributions
I was so happy to return to the Lancaster, to the newly remodeled and improved version! The moment I walked in, the lobby was bright and cheerful and clean, and the restaurant was bustling and fun. My suite was spacious and comfortable, with a tangerine and a hand written note from the manager in the entry. Also they offer free drinks and mini bar snacks which they replenish daily. My visit left nothing to be desired. I don’t normally write reviews but I felt compelled to review it as it was so such a positive experience. I didn’t want to leave!
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Date of stay: January 2022Trip type: Traveled on business
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Response from Magnolia Lodging, Owner at The Lancaster
Responded yesterday
Thank you for sharing your recent experience at The Lancaster Hotel and welcome back. We are delighted to see that you enjoyed a comfortable stay in your spacious suite, our complimentary in-room snacks and beverages, and that our hospitality was excellent. Each and every one of our team members strive to ensure that your expectations are highly exceeded—and we are so happy to see we succeeded. It was a pleasure having you as our guest again at The Lancaster Hotel and we look forward to welcoming you back again soon. Tom Harwell, General Manager
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Adria S wrote a review Jan 11
1 contribution
This is a late post. My fiancé and I stayed at The Lancaster Hotel for our wedding weekend. We were to be married at Mercer Botanic Gardens…but the day of the wedding it rained. Mr. Thomas Hartwell, the hotel manager, accommodated my fiancé and I and allowed us to have our ceremony there at the hotel. The hotel is very nice and the customer service is above and beyond! Thank you again to the staff and Mr. Hartwell for making our special day even more special.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 1 week ago
Congratulations on your marriage! Thank you for choosing The Lancaster Hotel for your wedding weekend, it was an honor to be a part of your special day. We are delighted to hear that you and your fiancée had such an outstanding experience. Our entire team sincerely enjoys helping create lasting memories and we are thrilled to see that we were able to host your ceremony and make your wedding day so memorable and special. Creating memories has been a part of our culture for almost 100 years and your wedding day was truly one we will remember for years to come. It was an absolute pleasure celebrating your special day with you and we look forward to many more memories together. Tom Harwell, General Manager
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PRICE RANGE
$199 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
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Frequently Asked Questions about The Lancaster
Which popular attractions are close to The Lancaster?
Nearby attractions include Nightly Spirits (0.2 miles), Houston Symphony (0.06 miles), and Hobby Center for the Performing Arts (0.3 miles).
What are some of the property amenities at The Lancaster?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lancaster?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lancaster?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lancaster?
Yes, valet parking is available to guests.
What are some restaurants close to The Lancaster?
Conveniently located restaurants include Flying Saucer, Frank's Pizza, and Hearsay.
Are there opportunities to exercise at The Lancaster?
Yes, guests have access to a fitness center during their stay.
Does The Lancaster have an airport shuttle?
Yes, The Lancaster offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Lancaster have airport transportation?
Yes, The Lancaster offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Lancaster located near the city center?
Yes, it is 0.8 miles away from the center of Houston.
Are any cleaning services offered at The Lancaster?
Yes, dry cleaning and laundry service are offered to guests.