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The Houstonian Hotel, Club & Spa

Traveler (321)
Room & Suite (141)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Hotel direct offer!$50 daily dining credit
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About

#1 of 1 resort in Houston
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
This property has identified as Women-owned.
Tripadvisor does not verify the accuracy of this information.
Travel + Leisure 2022 World's Best Award, No. 1 Resort Hotel in Texas With 27 wooded acres adjacent to Houston’s Memorial Park, this urban escape defines Texas elegance and delivers plenty of room to roam, dine and play with no resort fees! Guest pleasures are endless with meandering pools and outdoor spaces, legendary restaurants, newly renovated guestrooms and suites, and complimentary access to the exclusive Houstonian Club. This famous property was once the home of President and Mrs. George H.W. Bush and is a reflection of all that Houston is – strong, beautiful and friendly. The newly renovated Trellis Spa at The Houstonian with its outdoor Soaking Pools & Garden is right outside the door of the hotel, and Solaya Spa & Salon by The Houstonian is located just 2.5 miles from the property with complimentary transportation for hotel guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Tennis court
Kids stay free
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Aerobics
Evening entertainment
Patio
Walking tours
Children's playground
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, Spanish
Hotel links
Special Offer:$50 daily dining credit
Traveler Insights
This summary was created by AI, based on 124 recent English reviews.
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Many travelers admire the Houstonian Hotel, Club & Spa for its central and serene location, near the Galleria and other Houston attractions. Guests often commend the hotel's array of amenities such as the spa, gym, pool, and dining options, all delivered with excellent service. However, some find the hotel overpriced and raise issues with membership discounts. The hotel's cleanliness, elegant atmosphere, and well-appointed rooms frequently earn praise, despite occasional issues with service and amenities. The hotel's welcoming, park-like ambiance and attention to detail are also much appreciated by guests.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Overpriced
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
Location
Convenient
Travelers appreciate the hotel's location, describing it as central, convenient, and serene. The proximity to the Galleria and other Houston attractions is lauded, along with the location's resort-like feel.
  • vsiddamshetti
    vsiddamshetti
    Apr 2023 1 contribution
    Great location, very well maintained hotel and excellent staff!!...
  • judgerlw
    judgerlw
    Mar 2023 2 contributions
    ...The location in Houston, the "negotiability" of the Hotel within itself and staff are beyond compare...
  • Nancy T
    Nancy T
    Mar 2023 18 contributions
    ...Yet the location is no more than 15 minutes away from anything else in Houston...
  • kbaran0wski
    kbaran0wski
    Mar 2023 1 contribution
    ...On Location who arranged the trip and the hotel staff were on point...
  • michelecomete
    michelecomete
    Feb 2023 1 contribution
    ...I love the location... very central yet serene and has a resort feel...
  • Ellie M
    Ellie M
    Feb 2023 1 contribution
    ...The Spa was pretty as were the grounds and the location was great...
  • greg_starley
    greg_starley
    Dec 2022 1 contribution
    ...It is also a wonderful location for a single person looking for a haven to embrace the holiday...
  • Writer2022
    Writer2022
    Nov 2022 1 contribution
    The staff and beautiful location are excellent!...
  • doctorhawawini
    doctorhawawini
    Sep 2022 1 contribution
    ...its location close to the Galleria is a plus...
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Atmosphere
Elegant
Travelers describe the hotel's atmosphere as welcoming and elegant, with tastefully appointed rooms and common areas. Many appreciate the serene, park-like ambiance and the hotel's attention to detail.
  • ManyMIMI13
    ManyMIMI13
    Sep 2023 5 contributions
    ...One thing we love about the z Houstonian is the classic elegance of the room decor!...
  • Firsttimeguest2023
    Firsttimeguest2023
    Jul 2023 1 contribution
    ...When we arrived, we were shocked by the beautiful accommodations... He asked me repeatedly, “Is there anything else we can do for your mom?” Brainstorming, because everything was so nice (the ambiance, the staff friendliness) I said, “Maybe a flower.” I thought it would have been a nice touch to close out our visit...
  • Tucker75
    Tucker75
    Jul 2023 63 contributions
    ...The rooms are well appointed and very beautiful (classic decor) The service is excellent, very friendly and professional...
  • Mitch W
    Mitch W
    Jun 2023 59 contributions
    ...All enjoyed the amenities, atmosphere and time together...
  • Nathan Dondis
    Nathan Dondis
    May 2023 2 contributions
    ...I like the peaceful, park like atmosphere of the Houstonian's property nestled in the middle of all of the urban amenities a city like Houston has to offer...
  • Dat L
    Dat L
    May 2023 3 contributions
    Stunning oasis with lush greenery surrounding the rooms...
  • Btravlin2013
    Btravlin2013
    Apr 2023 17 contributions
    ...It’s the little things like elevated room comforts, knowledgeable and helpful staff with high standards of service, multiple dining options and gift shops...
  • Nancy L
    Nancy L
    Apr 2023 64 contributions
    ...The grounds are landscaped perfectly and I love the lobby with the massive fireplace and beautiful furnishings...
  • Branalfo
    Branalfo
    Apr 2023 7 contributions
    ...The atmosphere is welcoming, the accommodations are first-class, and the service is impeccable...
  • wendlevansmith
    wendlevansmith
    Mar 2023 1 contribution
    ...The atmosphere is relaxed and purposeful while allowing for privacy and stimulation of mind and body...
  • RiverOcean
    RiverOcean
    Mar 2023 4 contributions
    ...Tasteful, atmosphere, top quality staff, food, amenities would be hard to top...
  • preanaraine
    preanaraine
    Mar 2023 2 contributions
    ...The rooms are spacious, clean and well-appointed and the large windows let in natural light and a park-like view...
  • VandyAlum
    VandyAlum
    Feb 2023 11 contributions
    ...The public areas have a hunting lodge type feel; the guest rooms are beautifully appointed and comfortable...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    ...Our room was spacious, clean, beautifully decorated, and had all of the special touches to make our stay more enjoyable like high quality toiletries, turn down service with chocolate and weather report for the next day...
  • greg_starley
    greg_starley
    Dec 2022 1 contribution
    ...During the holiday season the Houston Hotel is literally a magical environment to share with family and friends...
  • GulfwayGirl
    GulfwayGirl
    Oct 2022 24 contributions
    ...My room was well appointed, and the view filled with leaves felt like a retreat, a sanctuary...
  • TheMichaelK
    TheMichaelK
    Oct 2022 2 contributions
    The hotel has serious old world elegance and charm. The stone fireplace and warm woods are relaxing from the moment you enter the lobby...
  • catcrap
    catcrap
    Oct 2022 3 contributions
    The pools, gym and rooms were very nice, and the ambiance was really pleasant...
  • nancylallen
    nancylallen
    Sep 2022 2 contributions
    ...The Guest Rooms have just been remodeled are look fabulous!...
  • NixiePixie59
    NixiePixie59
    Sep 2022 4 contributions
    ...The rooms are immaculate and the beds are super comfortable...
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Rooms
Comfortable
Travelers praised the rooms for their cleanliness, comfort, and elegance, with high-quality furnishings and amenities. However, some guests had issues with service and amenities.
  • ManyMIMI13
    ManyMIMI13
    Sep 2023 5 contributions
    ...One thing we love about the z Houstonian is the classic elegance of the room decor!...
  • Janie C
    Janie C
    Aug 2023 1 contribution
    ...I brought way too much stuff with me, and the hotel staff was extremely helpful in helping me get it to my room...
  • travishedemann
    travishedemann
    Jul 2023 1 contribution
    ...I had to phone hotel for someone to come. When booking on the phone, I let them know that I had a severe allergy to feathers and they left the feather pillows and feather duvee in room... They did not apply my resident member discount when I let them know that I was a resident member and had to redo the booking upon arrival after they tried to charge my debit card for the full amount...
  • susmpatt
    susmpatt
    Jul 2023 4 contributions
    ...All of them went above and beyond to make our stay very special. they kept a cake in their catering frig for us and Ruth delivered it to our room and set it up while we were at dinner, this morning, the housekeeper, Ruth, brought all of the extra coffee pods and creamer we needed... the rooms were beautifully appointed and immaculate...
  • aleksarias
    aleksarias
    Jul 2023 2 contributions
    Valet was spotty, fridge wasn’t working in the room... First feedback by staff to the situation was “sorry we’re all booked and you’re going to have to leave”...
  • Firsttimeguest2023
    Firsttimeguest2023
    Jul 2023 1 contribution
    ...Throughout my life, I’ve had the opportunity to stay at hotels in Disney World and Hawaii... When we arrived, we were shocked by the beautiful accommodations... The cleanliness of each room was an 11 on a 10-point scale... Literally, it was the cleanest hotel that I have ever stayed...
  • ahearns610
    ahearns610
    May 2023 1 contribution
    ...The thoughtful attempts made to make our stay special was much appreciated...
  • Btravlin2013
    Btravlin2013
    Apr 2023 17 contributions
    ...It’s the little things like elevated room comforts, knowledgeable and helpful staff with high standards of service, multiple dining options and gift shops...
  • Jason P
    Jason P
    Apr 2023 13 contributions
    ...The rooms have been recently renovated and updated... During a time when there are so many hotel options, the Houstonian is an easy choice...
  • Fall91
    Fall91
    Apr 2023 3 contributions
    ...Rooms cooler at night and make sure customers know a description of their room at booking...
  • Nancy L
    Nancy L
    Apr 2023 64 contributions
    ...My spacious room was on the second floor overlooking green space with trees...
  • laneybraack
    laneybraack
    Mar 2023 2 contributions
    ...Housekeeping and Turn-Down service was exceptional and I was looking forward to getting back to my room for a nice in-room dining experience each day...
  • preanaraine
    preanaraine
    Mar 2023 2 contributions
    ...The rooms are spacious, clean and well-appointed and the large windows let in natural light and a park-like view...
  • VandyAlum
    VandyAlum
    Feb 2023 11 contributions
    ...The public areas have a hunting lodge type feel; the guest rooms are beautifully appointed and comfortable...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    ...but we decided to book a staycation at the hotel... Our room was spacious, clean, beautifully decorated, and had all of the special touches to make our stay more enjoyable like high quality toiletries, turn down service with chocolate and weather report for the next day...
  • KMLNY
    KMLNY
    Jan 2023 128 contributions
    ...Facilities are very nice from the welcoming lobby with a giant fireplace to comfortable guest rooms with great linens... When you sit in meetings all day, it’s nice to sometimes just unwind and eat a quiet dinner in your room...
  • Andrew S
    Andrew S
    Dec 2022 59 contributions
    ...When we booked the room, we got an email touting the hotels club and spa amenities... We had to leave early the next morning, and spend $600 a night for pretty much a small room with no amenities...
  • Sara N
    Sara N
    Oct 2022 1 contribution
    ...The rooms were impeccably clean, the food was delectable, and every request was met with a resounding “Absolutely!” Generally, this is where I’d call out specific names or departments that went above and beyond, but in this instance that includes the entire staff amongst every department in this beautiful property...
  • catcrap
    catcrap
    Oct 2022 3 contributions
    ...but the hotel is clearly short staffed.... resulting in unsatisfactory service...
  • GulfwayGirl
    GulfwayGirl
    Oct 2022 24 contributions
    ...My room was well appointed, and the view filled with leaves felt like a retreat, a sanctuary...
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Value
Overpriced
Many travelers find the hotel overpriced, especially given the lack of access to certain amenities and the high cost of food and beverages. Some were also frustrated with issues related to membership discounts.
  • travishedemann
    travishedemann
    Jul 2023 1 contribution
    ...They did not apply my resident member discount when I let them know that I was a resident member and had to redo the booking upon arrival after they tried to charge my debit card for the full amount. Initially, they said I couldn’t put the charge on my membership and then they did it after I had to tell them I had done it on my last stay...
  • aleksarias
    aleksarias
    Jul 2023 2 contributions
    ...Went to the pool the morning of the 4th of July and was told I’d have to leave because it required a reservation... Disappointing given that I had booked so my kids could enjoy the pool... Do not recommend this hotel especially when considering the price...
  • Tucker75
    Tucker75
    Jul 2023 63 contributions
    ...Although I rated the hotel a 5 star, readers need to know this is a private club with members and the members pay a lot to be there...
  • LostFlipFlop007
    LostFlipFlop007
    Jul 2023 1 contribution
    ...This resort on the edge of midtown is worth the stay...
  • ahearns610
    ahearns610
    May 2023 1 contribution
    ...Thank you so much for a time to remember...
  • Margaret W
    Margaret W
    Apr 2023 18 contributions
    ...We have stayed at many other high end properties in Houston and this is above and beyond our favorite place to stay...
  • SLB0422
    SLB0422
    Apr 2023 1 contribution
    ...You made this pregnant first time mom feel like a queen... We opted to take Uber and paid $15 + tip roundtrip both nights to get to dinner... Although we absolutely could've stayed on property, plenty to eat and do!...
  • EveRuff
    EveRuff
    Apr 2023 10 contributions
    ...I won't stay anywhere else because I am spoiled...
  • mmelikian
    mmelikian
    Apr 2023 2 contributions
    Steve Fronterhouse and his staff run a excellent operation...
  • tcu1973
    tcu1973
    Mar 2023 1 contribution
    ...Only one complaint, really wanted to drink that FUJI water in the room but could not pay $7.00 per bottle. Thought I was in California for a moment, they wanted $6.80 a bottle for creek water in that state...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    ...The price of the food/beverages is a bit on the high side, we ordered a burger with french fries and two cokes for room service and it was $40, our breakfast in the restaurant included huevos rancheros, bacon, pancakes and coffee and it was $70...
  • Ellie M
    Ellie M
    Feb 2023 1 contribution
    Somewhat disappointed in my stay at the Houstonian….really thought it was kind of tired...
  • Janet B
    Janet B
    Feb 2023 3 contributions
    ...I wished I had booked a couple of more nights since I only stayed the night before my meeting...
  • mattS7041LA
    mattS7041LA
    Feb 2023 1 contribution
    ...The on-premise restaurant, Tribute, is a gem...
  • stacylynfox
    stacylynfox
    Jan 2023 1 contribution
    ...There could have been better food options at the spa if you’re spending an entire day with several services...
  • hairofcloud
    hairofcloud
    Jan 2023 18 contributions
    ...New renovations are must see...
  • Andrew S
    Andrew S
    Dec 2022 59 contributions
    Couldn't be more disappointed with our experience at the hotel here for NYE 2022... The whole reason we booked our stay was to stay at the club Saturday... We had to leave early the next morning, and spend $600 a night for pretty much a small room with no amenities... Had I at least known I would have went first thing in the morning to use it before it closed... I would not stay at this hotel ever again and would not recommend it to anyone for the price...
  • Rrrrrrrbbbbb
    Rrrrrrrbbbbb
    Nov 2022 1 contribution
    Wouldn’t recommend this hotel if you’re coming with kids... Also, I was super disappointed to find out guests of the hotel cannot use the amenities of the spa, you MUST book a service to use the amenities...
  • melberson1973
    melberson1973
    Nov 2022 1 contribution
    ...excellent; staff was friendly and helpful...
  • doctorhawawini
    doctorhawawini
    Sep 2022 1 contribution
    ...its location close to the Galleria is a plus...
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Cleanliness
Immaculate
Travelers consistently praise the hotel for its exceptional cleanliness, from the immaculate rooms to the well-maintained grounds and facilities.
  • 807mdavis
    807mdavis
    Aug 2023 1 contribution
    ...The gym and pool were very nice and clean. Parking was simple and getting to and from Minute Maid park was a breeze...
  • jgarner72023
    jgarner72023
    Aug 2023 1 contribution
    From check-in to check-out the service, room and restaurant were flawless...
  • Firsttimeguest2023
    Firsttimeguest2023
    Jul 2023 1 contribution
    ...When we arrived, we were shocked by the beautiful accommodations. The cleanliness of each room was an 11 on a 10-point scale... Literally, it was the cleanest hotel that I have ever stayed...
  • LostFlipFlop007
    LostFlipFlop007
    Jul 2023 1 contribution
    ...We loved relaxing in the adult only areas, and the room was clean, and had plenty of enmities...
  • tarneks
    tarneks
    Jul 2023 1 contribution
    ...From the moment we arrived until the moment we left, we were treated like gold!... Our room was the cleanest room I have ever seen within a hotel...
  • susmpatt
    susmpatt
    Jul 2023 4 contributions
    ...the rooms were beautifully appointed and immaculate...
  • kated40
    kated40
    May 2023 23 contributions
    ...Fantastic service and the place is spotless...
  • vsiddamshetti
    vsiddamshetti
    Apr 2023 1 contribution
    Great location, very well maintained hotel and excellent staff!!...
  • SLB0422
    SLB0422
    Apr 2023 1 contribution
    ...Staff, cleanliness, Trellis spa, all amazing...
  • Sandy L
    Sandy L
    Mar 2023 23 contributions
    ...The room is spotless and seems to have been recently updated... Daily housekeeping — unlike so many hotels that stopped daily housekeeping post Covid... In fact, housekeeping comes by again in the evening to give help with bedding if you need and chocolates which was such a pleasant surprise...
  • preanaraine
    preanaraine
    Mar 2023 2 contributions
    ...The rooms are spacious, clean and well-appointed and the large windows let in natural light and a park-like view...
  • Dream40751798386
    Dream40751798386
    Mar 2023 1 contribution
    ...The food was OUTSTANDING throughout the conference and the hotel itself was spotless, everything in good working order, rooms were immaculate, lobby was gorgeous...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    ...Our room was spacious, clean, beautifully decorated, and had all of the special touches to make our stay more enjoyable like high quality toiletries, turn down service with chocolate and weather report for the next day...
  • michelecomete
    michelecomete
    Feb 2023 1 contribution
    ...Not only was the room extremely clean and comfortable, but the staff was polite, knowledgeable and very friendly...
  • Anh Mai
    Anh Mai
    Jan 2023 8 contributions
    ...Property is well maintained and clean...
  • Andrew S
    Andrew S
    Dec 2022 59 contributions
    ...Nice decor in the lobby, and room was clean (albeit small, shower had lower water pressure, and the sink was unable to get hot water)...
  • Sara N
    Sara N
    Oct 2022 1 contribution
    ...The grounds are beautifully maintained and welcoming, and every single staff member encountered throughout our program were knowledgeable, courteous, friendly, kind, and eager to be of service. The rooms were impeccably clean, the food was delectable, and every request was met with a resounding “Absolutely!” Generally, this is where I’d call out specific names or departments that went above and beyond, but in this instance that includes the entire staff amongst every department in this beautiful property...
  • jfR2434AR
    jfR2434AR
    Oct 2022 1 contribution
    ...The grounds are immaculate with a wooded walking path, spa and club...
  • doctorhawawini
    doctorhawawini
    Sep 2022 1 contribution
    ...the rooms were clean, spacious and service was great as well...
  • NixiePixie59
    NixiePixie59
    Sep 2022 4 contributions
    ...The rooms are immaculate and the beds are super comfortable...
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Service
Attentive
Guests frequently praise the service at the hotel for its attentiveness, professionalism, and friendliness, though some express disappointment over certain aspects.
  • Firsttimeguest2023
    Firsttimeguest2023
    Jul 2023 1 contribution
    I am not a billionaire, but the Houstonian treated me like I was one... None of those hotels had a quarter of the service of the Houstonian... Get ready to have your mind blown by their wonderful customer service... As soon as Sara learned that it was my mom’s 79th birthday, the Houstonian made it their mission for our whole family to have a unique celebratory stay... Greeting my mother was a handwritten card from the staff wishing her a Happy Birthday... That token would have been enough, but the next day, her birthday, the Houstonian family delivered a delicious dessert... They inherently treated my mom like she was their relative... I went down to thank Marc, the manager at the front desk, for the special attention they gave my mom... He asked me repeatedly, “Is there anything else we can do for your mom?” Brainstorming, because everything was so nice (the ambiance, the staff friendliness) I said, “Maybe a flower.” I thought it would have been a nice touch to close out our visit... When we returned from our birthday dinner, another handwritten card awaited my mom along with beautiful flowers... I highly recommend the Houstonian Hotel... Their customer service is what is right with this world... From the waiter that my sister and mom bragged about, making the pancakes and sausage sound exciting to try, to the housekeeper giving us a couple of extra chocolates, the whole staff practiced the rare art of caring for their guests...
  • travishedemann
    travishedemann
    Jul 2023 1 contribution
    ...There was no one at front desk when I tried to check in. I had to phone hotel for someone to come... When booking on the phone, I let them know that I had a severe allergy to feathers and they left the feather pillows and feather duvee in room... I had to phone housekeeping to get more blankets and used the one non feather pillow in the closet... They did not apply my resident member discount when I let them know that I was a resident member and had to redo the booking upon arrival after they tried to charge my debit card for the full amount...
  • susmpatt
    susmpatt
    Jul 2023 4 contributions
    my high school girlfriends had a fabulous stay at the Houstonian hotel this weekend... from the front desk manager, Mark, and the front desk worker Christian to the nighttime front desk associate Ruth... All of them went above and beyond to make our stay very special... they kept a cake in their catering frig for us and Ruth delivered it to our room and set it up while we were at dinner, this morning, the housekeeper, Ruth, brought all of the extra coffee pods and creamer we needed...
  • Jason P
    Jason P
    Apr 2023 13 contributions
    I was fortunate to book my group (about 30 people) at the Houstonian Hotel, Club & Spa recently, as we were in Houston for the Final Four... The club/gym is a members-facility where hotel guests have free access... What really separates the Houstonian from most other hotels is the staff... Led by Steve Fronterhouse (General Manager), the level of customer service is extraordinary... The team assigned to me and my group (Jason Bailey – Senior Sales Manager, and Meliza Rodriquez - Conference Services Manager) were outstanding... From contract signing to oversight of my group when we were on property, they made the process seamless and everyone in my group was thoroughly impressed... Other hotel staff members of particular note were Chris (front desk), Tino (valet), Franco (Bar Manager), Edwart (Server), and Alessandra (Food & Beverage Director)... They, and many others, made a special effort to provide outstanding customer service to me and my group... Some examples are (1) Steve, the General Manager, personally driving me to a nearby restaurant to meet my group for dinner when he noticed I was waiting for an Uber driver who was running very late; (2) Alessandra having her staff get oat milk for a guest even though the particular restaurant did not offer oat milk as an option; (3) Franco having a designated area assigned to my group in the bar and letting us pre-order food so it was ready when we arrived after the game... I could go on, but the message is clear – Steve and his staff go above and beyond for their hotel guests... I noticed the staff providing this level of service to many other guests... I will continue go stay there and recommend it to my family and friends...
  • Rosemary C
    Rosemary C
    Apr 2023 9 contributions
    ...Enjoyed the Spa with a couples massage. The spa was very nice with steam room, hot tub, cool dip, beautiful outdoor area with heated pools, beautiful patio areas to order breakfast or lunch, large quiet areas with snacks... Outstanding for a Wedding with ballroom, suite for the bride for dressing & so much more!...
  • Joni N
    Joni N
    Apr 2023 14 contributions
    ...The parking is located past the circle entrance where valet is stationed, so just keep driving a little further... The elevator you walk up to in the garage carries you to the lobby on floor 2... Hector at Tribute was a great host also!... The valet and bell staff and the manager were all friendly and helpful when we encountered them through our stay...
  • Sandy L
    Sandy L
    Mar 2023 23 contributions
    ...Unlike chain hotels, 5 stars or not, staff at the Houstonian seems to really care for their guests. Everyone is so welcoming and friendly, from the front desk, to housekeeping, to the health club staff... My son forgot his jacket to the swimming lesson on a chilly morning and one of the staff went back to the hotel and got a robe for him... Daily housekeeping — unlike so many hotels that stopped daily housekeeping post Covid... In fact, housekeeping comes by again in the evening to give help with bedding if you need and chocolates which was such a pleasant surprise... I also booked the hotel for access to the Houstonian health club, not really knowing what to expect... It is truly an amazing hotel, unique, luxurious, filled with staff who strive to make your experience great!...
  • Dream40751798386
    Dream40751798386
    Mar 2023 1 contribution
    Had a business conference here last week and I can't say enough great things about this resort. I was on the conference planning team and dealt extensively with the banquet team, led by Meliza Rodriguez who was extremely responsive both before and during the conference... Many times I would email for assistance and they were on top of it immediately... We used some of the amenities at the club including the pool, restaurant, basketball court and a lot of our attendees got services at the Trellis Spa...
  • marquezsarah
    marquezsarah
    Mar 2023 1 contribution
    ...Complimentary bottle of champagne and a late checkout were special touches provided by the service team...
  • kbaran0wski
    kbaran0wski
    Mar 2023 1 contribution
    ...Would recommend that you go inside the restaurant to order drinks as it took a bit of time for them to come out. On Location who arranged the trip and the hotel staff were on point...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    ...This was the first experience in years where we actually felt like welcomed guests at a hotel. Everyone was kind, welcoming, and truly wanted to make it a special experience... Genuine kindness from valet, front desk, housekeeping, room service, wait staff at the restaurant and bar was what set this apart from other stays... Our room was spacious, clean, beautifully decorated, and had all of the special touches to make our stay more enjoyable like high quality toiletries, turn down service with chocolate and weather report for the next day... Upon checkout, we noticed that the wrong card was charged for our food/beverage, and I was able to easily contact customer service via email and have it corrected within hours... It is rare to be able to easily contact a real person and have an issue resolved so quickly, so to be honest, yes there was a billing issue, but because it was resolved so easily and quickly, I'm not bothered by it... However, the service and quality of food were impressive, and I felt fine paying based on that... We are definitely looking forward to booking another staycation here simply because you are treated like welcomed guests and the customer service is incredible...
  • VandyAlum
    VandyAlum
    Feb 2023 11 contributions
    ...The public areas have a hunting lodge type feel; the guest rooms are beautifully appointed and comfortable... The nearby day spa and club amenities are available... And the service level is top notch...
  • hazeltonhyland1
    hazeltonhyland1
    Feb 2023 1 contribution
    From the moment the door of my car opened to the same moment when I left everything was managed at an unparalleled level. The hospitality of all staff was impressive and always felt personalized... I was fortunate to use the spa and their state of the art training facilities, that arguably may be the best I have found...
  • Anh Mai
    Anh Mai
    Jan 2023 8 contributions
    ...Our host accommodated us as soon we booked. A host was provided via text message and asked if we had any special request or services needed... Furthermore my daughter was greeted and felt special by the staff our entire stay.... We even dropped the kids (under 6) off at the kids bungalow and Mommy and Daddy had a very pleasant Spa day... Been to a lot of resorts lately and all I hear is “sorry sorry sorry” short staff, this is not working, we don’t have that, no room service, blah blah blah…... Thanks to the staff for an amazing time!...
  • KMLNY
    KMLNY
    Jan 2023 128 contributions
    ...Facilities are very nice from the welcoming lobby with a giant fireplace to comfortable guest rooms with great linens. The one unusual aspect, the hotel had the worst room service menu I’ve ever experienced despite a good in-house restaurant that had a diverse menu... Everything was great…super friendly staff and the grounds were beautiful...
  • Andrew S
    Andrew S
    Dec 2022 59 contributions
    Couldn't be more disappointed with our experience at the hotel here for NYE 2022... Checked in Friday night -- everyone was friendly... A security guard said they closed at 2 pm (this was about 2:30 pm)... When we booked the room, we got an email touting the hotels club and spa amenities... The night before, when we checked in, the hotel staff was mentioning how awesome the pools have been with the warmer weather and that we should check it out Saturday... On the website, the Saturday hours said 6 am to 9 pm... When I talked to the staff about it, I was offered a free breakfast the next morning, a nice gesture but we weren't able to take advantage of it (already had outside breakfast plans that morning) and in no way did that make up for the ruined experience... Had I at least known I would have went first thing in the morning to use it before it closed...
  • Rrrrrrrbbbbb
    Rrrrrrrbbbbb
    Nov 2022 1 contribution
    ...Also, I was super disappointed to find out guests of the hotel cannot use the amenities of the spa, you MUST book a service to use the amenities...
  • catcrap
    catcrap
    Oct 2022 3 contributions
    ...but the hotel is clearly short staffed.... resulting in unsatisfactory service. The front desk staff were untrained and unhelpful and the restaurant clearly needed more experienced servers...
  • cwalter799
    cwalter799
    Oct 2022 1 contribution
    Beautiful hotel and excellent guest service. The cocktail waitress in the bar was also very accommodating and so sweet!... The staff were helpful and quick to respond to needs...
  • Sara N
    Sara N
    Oct 2022 1 contribution
    ...From the moment our team arrived at the Houstonian we were met with overwhelming hospitality. The grounds are beautifully maintained and welcoming, and every single staff member encountered throughout our program were knowledgeable, courteous, friendly, kind, and eager to be of service... The rooms were impeccably clean, the food was delectable, and every request was met with a resounding “Absolutely!” Generally, this is where I’d call out specific names or departments that went above and beyond, but in this instance that includes the entire staff amongst every department in this beautiful property... Please share our utmost gratitude with ALL management and staff of the Houstonian, you truly made our stay so special... The entire Stablewood team thanks you and we look forward to our next successful meeting at the Houstonian!... With gratitude, The Stablewood Properties Team...
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Amenities
Outstanding
Guests highly praise the plethora of amenities offered by the hotel, which include a spa, gym, pool, and exquisite dining options, all complemented by excellent service.
  • Journey546776
    Journey546776
    Aug 2023 1 contribution
    ...All kinds of classes and equipment which is part of hotel services. The Olympic size swimming pool has chilled water which really beat the August heat in Houston...
  • jayealexanderweston
    jayealexanderweston
    Jul 2023 1 contribution
    ...We love how the Houstonian is an oasis within the heart of Texas, you don't even feel like you're in the city when you walk around the property. Also, the gym/pools over at the Houstonian are excellent and we enjoy how this hotel combines luxury accommodation with fitness...
  • Firsttimeguest2023
    Firsttimeguest2023
    Jul 2023 1 contribution
    I am not a billionaire, but the Houstonian treated me like I was one... None of those hotels had a quarter of the service of the Houstonian... When we arrived, we were shocked by the beautiful accommodations... Literally, it was the cleanest hotel that I have ever stayed... He asked me repeatedly, “Is there anything else we can do for your mom?” Brainstorming, because everything was so nice (the ambiance, the staff friendliness) I said, “Maybe a flower.” I thought it would have been a nice touch to close out our visit... I highly recommend the Houstonian Hotel... From the waiter that my sister and mom bragged about, making the pancakes and sausage sound exciting to try, to the housekeeper giving us a couple of extra chocolates, the whole staff practiced the rare art of caring for their guests...
  • travishedemann
    travishedemann
    Jul 2023 1 contribution
    ...When booking on the phone, I let them know that I had a severe allergy to feathers and they left the feather pillows and feather duvee in room...
  • Jason P
    Jason P
    Apr 2023 13 contributions
    I was fortunate to book my group (about 30 people) at the Houstonian Hotel, Club & Spa recently, as we were in Houston for the Final Four... The rooms have been recently renovated and updated... The landscaping and wooded surroundings make guests forget they are so close to downtown Houston... The club/gym is a members-facility where hotel guests have free access... The gym equipment and classes match the top facilities anywhere... Professional athletes would enjoy working out there... Some examples are (1) Steve, the General Manager, personally driving me to a nearby restaurant to meet my group for dinner when he noticed I was waiting for an Uber driver who was running very late; (2) Alessandra having her staff get oat milk for a guest even though the particular restaurant did not offer oat milk as an option; (3) Franco having a designated area assigned to my group in the bar and letting us pre-order food so it was ready when we arrived after the game... I could go on, but the message is clear – Steve and his staff go above and beyond for their hotel guests... I noticed the staff providing this level of service to many other guests...
  • Rosemary C
    Rosemary C
    Apr 2023 9 contributions
    ...Enjoyed the Spa with a couples massage. The spa was very nice with steam room, hot tub, cool dip, beautiful outdoor area with heated pools, beautiful patio areas to order breakfast or lunch, large quiet areas with snacks... Outstanding for a Wedding with ballroom, suite for the bride for dressing & so much more!...
  • Joni N
    Joni N
    Apr 2023 14 contributions
    ...The parking is located past the circle entrance where valet is stationed, so just keep driving a little further... The elevator you walk up to in the garage carries you to the lobby on floor 2... The walking track is landscaped and beyond wonderful as are the gorgeous grounds... The valet and bell staff and the manager were all friendly and helpful when we encountered them through our stay...
  • Sandy L
    Sandy L
    Mar 2023 23 contributions
    ...I can’t say enough good things about this hotel! So glad I found this gem in Houston, close to the Galleria mall... Unlike chain hotels, 5 stars or not, staff at the Houstonian seems to really care for their guests... Everyone is so welcoming and friendly, from the front desk, to housekeeping, to the health club staff... My son forgot his jacket to the swimming lesson on a chilly morning and one of the staff went back to the hotel and got a robe for him... The room is spotless and seems to have been recently updated... So many outlets by each bed for all our devices!... In fact, housekeeping comes by again in the evening to give help with bedding if you need and chocolates which was such a pleasant surprise... I also booked the hotel for access to the Houstonian health club, not really knowing what to expect... Wow, it is a first class health club with all the work out equipments... You can also take all the different classes offered, most of which are complimentary... There is indoor and outdoor tennis, playground for kids, basketball court, etc... One is a lap pool which is great because my son is a competitive swimmer... I do wish they offer more breakfast items there like bagels, pastries, gluten free items if you just want a grab and go breakfast... There are so much more good things to say about the Houstonian but I will wrap up... It is truly an amazing hotel, unique, luxurious, filled with staff who strive to make your experience great!...
  • wendlevansmith
    wendlevansmith
    Mar 2023 1 contribution
    ...Just a marvelous escape within the city of Houston! All of the services are exquisite and the help is most accommodatiing!... The athletic club is amazingly inviting and comforting at the same time... The atmosphere is relaxed and purposeful while allowing for privacy and stimulation of mind and body...
  • Dream40751798386
    Dream40751798386
    Mar 2023 1 contribution
    Had a business conference here last week and I can't say enough great things about this resort... Many times I would email for assistance and they were on top of it immediately... The food was OUTSTANDING throughout the conference and the hotel itself was spotless, everything in good working order, rooms were immaculate, lobby was gorgeous... We used some of the amenities at the club including the pool, restaurant, basketball court and a lot of our attendees got services at the Trellis Spa...
  • marquezsarah
    marquezsarah
    Mar 2023 1 contribution
    ...Complimentary bottle of champagne and a late checkout were special touches provided by the service team. Great place to relax and unwind with a walk on the trails and a swim in the heated pools...
  • Casey H
    Casey H
    Feb 2023 4 contributions
    We have always been big fans of the Trellis spa, (shoutout to the best esthetician, Merrill!) but we decided to book a staycation at the hotel... This was the first experience in years where we actually felt like welcomed guests at a hotel... Everyone was kind, welcoming, and truly wanted to make it a special experience... Genuine kindness from valet, front desk, housekeeping, room service, wait staff at the restaurant and bar was what set this apart from other stays... Our room was spacious, clean, beautifully decorated, and had all of the special touches to make our stay more enjoyable like high quality toiletries, turn down service with chocolate and weather report for the next day...
  • VandyAlum
    VandyAlum
    Feb 2023 11 contributions
    The Houstonian feels every bit like the private club with which it is affiliated... The public areas have a hunting lodge type feel; the guest rooms are beautifully appointed and comfortable... The nearby day spa and club amenities are available... And the service level is top notch...
  • hazeltonhyland1
    hazeltonhyland1
    Feb 2023 1 contribution
    From the moment the door of my car opened to the same moment when I left everything was managed at an unparalleled level. The hospitality of all staff was impressive and always felt personalized... The hotel was gorgeous and the ground it sits on were beautiful, relaxing and felt very relaxing... I was fortunate to use the spa and their state of the art training facilities, that arguably may be the best I have found...
  • kbhousehart
    kbhousehart
    Jan 2023 1 contribution
    The Houstonian can be truly described as a "destination vacation" in the heart of Mid-Town Houston. Whether you are looking for a relaxing weekend, a place for an exceptionally comfortable business conference or a special event venue, the Houstonian provides the ingredients for an enjoyable experience... The Club is spectacular for your workout and the dining options are excellent... The Spa is one of the nicest I have had the pleasure of experiencing... I highly recommend a visit to this wonderful "resort"...
  • Stephen H
    Stephen H
    Dec 2022 1 contribution
    We love this hotel and go back each year as a family. When the weather isn't super cold like it was in this recent trip (Christmas 2022) the grounds are amazing for walking, swimming, enjoying the spa and health club... The rooms are newly renovated and very comfortable... Even the sofa beds are quite comfortable... The food here is wonderful and the staff is very attentive... It's an upscale hotel experience with a down-to-earth attention from all members of the staff... Highly recommend and will continue to make a trip here annually at least...
  • Rrrrrrrbbbbb
    Rrrrrrrbbbbb
    Nov 2022 1 contribution
    ...Also, I was super disappointed to find out guests of the hotel cannot use the amenities of the spa, you MUST book a service to use the amenities...
  • cwalter799
    cwalter799
    Oct 2022 1 contribution
    Beautiful hotel and excellent guest service. The cocktail waitress in the bar was also very accommodating and so sweet!... We also had a private dinner in the Hearth Room... The staff were helpful and quick to respond to needs...
  • Sara N
    Sara N
    Oct 2022 1 contribution
    ...From the moment our team arrived at the Houstonian we were met with overwhelming hospitality. The grounds are beautifully maintained and welcoming, and every single staff member encountered throughout our program were knowledgeable, courteous, friendly, kind, and eager to be of service... The rooms were impeccably clean, the food was delectable, and every request was met with a resounding “Absolutely!” Generally, this is where I’d call out specific names or departments that went above and beyond, but in this instance that includes the entire staff amongst every department in this beautiful property... Please share our utmost gratitude with ALL management and staff of the Houstonian, you truly made our stay so special...
  • Camper58481077206
    Camper58481077206
    Sep 2022 1 contribution
    We couldn't have asked for a better, more comfortable place to stay when in Houston... From check in to check out and everything in between, excellence... The food and service at Tribute was outstanding, and room service was just as good... We loved working out in the exercise facility and enjoyed walking the walking path on the property... We appreciated having shuttle service to anywhere within 3 miles of the resort...
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flower4767 wrote a review Yesterday
1 contribution
Amazing guest services. Beautiful and hidden getaway in a great location. The hotel is very clean and nicely decorated for the holidays. Trellis Spa is a must when visiting. Received a very relaxing couples massage. The food at the restaurant was very tasty and the wait staff was phenomenal. Wonderful experience all around. We’re looking forward to next time!
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Date of stay: December 2023
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Ironmenonwoodenships wrote a review Nov 2023
Park City, Utah27 contributions
The entire stay was perfect! The Houstonian is rich in heritage and the hotel represents the wealth and historic growth of Texas statehood as well as the influx and cultural diversity of modern day entrepreneurs. The guest rooms felt newly renovated with technical modernization. The attention to detail in design and layout was, as mentioned, perfect. We were lucky enough to stay in the “Bush Suite” which boasts a culmination of George Bush Sr and the connection he had with the Houstonian. Tribute restaurant proved to be an exceptional dining experience. I recommend the Rohan duck with side of jalapeño potato gratin. The Trellis spa offers ultimate relaxation and has a variety of services, as well as soaking pools. The Club is their premier amenity - personal trainers, tennis courts, pools, cycling, yoga, a myriad of wellness classes, not to mention 185,000 square feet of fitness space. If you ever wanted an extra dose of endorphins…you’ll find it at the Club Houstonian. The service was exemplary, to highlight a few; Janet at the front desk, Eduardo/Rene (spot-on execution and thoughtfulness), and Gonzo in the Tribute restaurant, Mason at the bell desk (contagious positive demeanor), and Courtney (amazing therapist) in the spa. There seems to be a lot of tenure at the Houstonian as most of the staff are confident and authentic in their labors. One can tell, the staff love what they do and exhibit the complimentary nature of true Texans.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: We traveled as a couple, however, it is apparent the property is suited for families, weddings,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 4 days ago
Happy anniversary! We’re absolutely thrilled to read your glowing review and celebrate one year since your memorable stay at The Houstonian. Thank you for taking the time to share your experience with us. We’re especially grateful for your kind words about the TRIBUTE restaurant. The Rohan duck with a side of jalapeno potato gratin is indeed a delightful choice, and we’re glad you enjoyed the exceptional dining experience. It’s heartening to know that the tenure of our staff shines through, and their confidence and authenticity reflect the true spirit of Texans. Thank you once again for choosing The Houstonian, and we can't wait to welcome you back for another memorable stay whenever you find yourself in Houston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen K wrote a review Nov 2023
Signal Mountain4 contributions
Everything was perfect -- the comfort of the room, the pleasant and most attentive staff, the food, and the atmospheric warmth of the lobby, the spa and workout facilities, and as a treat, the installation of the most gorgeous Christmas decorations on the last day of our stay.
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Date of stay: November 2023
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you so much for your wonderful review! We are delighted to hear that your stay at The Houstonian was nothing short of perfect. We are thrilled to know that you found comfort in your room and that our staff’s attentiveness and friendliness left a positive impression. We’re delighted that you enjoyed the culinary offerings at our restaurant, and it’s fantastic to hear that the lobby, spa, and workout facilities contributed to the overall positive experience. Thank you for choosing The Houstonian, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
golyvahdat wrote a review Nov 2023
1 contribution
It’s a great location, beautiful victorian style hotel but room were small and with old carpet. Overall average service. The worst part was the restaurant service. Very slow and unorganized waiters. After 1:10 hr waiting for our breakfast to be served, when we finally ask the manager about the delayed we were given very unpleasant response.
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Date of stay: November 2023
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your Thanksgiving stay at The Houstonian. We truly value your insights, and your experience will help us identify areas for improvement. Please know that your comments regarding our rooms, and our dining services have been noted and we will explore ways to enhance the overall guest experience. We appreciate your honesty and we hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TexasVacationer1 wrote a review Nov 2023
5 contributions
Pleasantly surprised by how kind every staff person was, great food, very clean hotel, great location away from busy streets but close to everything in Houston (galleria, downtown, etc). Gym at health club is top notch and pool for swimming laps is very convenient as well. Rooms and baths were modern and clean. We are used to staying at high end places such as Ritz and Four Seasons and the Houstonian’s hospitality and hotel experience matched those hotels in every way but better because it is more price-friendly. We will for sure return to Houstonian and highly recommend it.
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Date of stay: November 2023
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you so much for your glowing review! We are absolutely thrilled to hear that you fell in love with The Houstonian during your stay. Its heartening to know that you found every staff member kind and accommodating. We’re delighted that you enjoyed the great food and found the hotel to be very clean, reflecting our commitment to maintaining high standards for our guests. We’re pleased to hear that our location, nestled away from busy streets but still close to key attractions, met your expectations. The convenience of our health club’s top-notch gym and the swimming pool for laps adds to the overall experience, and we’re glad you had a chance to enjoy these facilities. We appreciate your recommendation and are honored that you plan to return to The Houstonian. We look forward to welcoming you back and ensuring another memorable stay for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
montye75 wrote a review Nov 2023
San Antonio, Texas3 contributions
Our stay was tremendous and the staff did everything they could to make it so. The Houstonian understands travelers and what it takes to accommodate their needs. We do not even consider staying anywhere else when we are in the area,
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Date of stay: November 2023
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you for taking the time to share a wonderful experience with us! We’re thrilled to hear that your stay at The Houstonian was tremendous, and we appreciate your kind words about our staff. It's a priority to understand and anticipate the needs of our guests, and we’re delighted that you felt well taken care of during your stay. Creating a comfortable and accommodating environment for our guests is at the core of our mission, and it’s heartening to know that we've met your expectations. Your loyalty means a great deal to us, and we’re honored that you do not consider staying anywhere else in Houston. Thank you for choosing The Houstonian and we look forward to welcoming you back for another delightful stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tomcpa4053 wrote a review Nov 2023
Ponte Vedra Beach, Florida1 contribution
Our four day stay could not have been better. The food was excellent and I was happy to have found Blanton's bourbon in your bar. We attended a friend's wedding and many of the wedding guests stayed at the Houstonian so we had quality time with our friends.
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Date of stay: November 2023
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you for taking the time to share your feedback with us! We are thrilled to hear that your four-day stay at The Houstonian exceeded your expectations. It’s fantastic to know that you enjoyed the excellent accommodations and service during your time with us. We’re delighted that you found the food to be excellent, and we’re especially glad that you discovered Blanton’s bourbon in The Bar. Attending a friend’s wedding is a special occasion, and we’re honored that you and many of the wedding guests chose to stay at The Houstonian. It’s wonderful that you had the opportunity to spend quality time with your friends during the celebration. Thank you once again for choosing to stay with us. We look forward to the possibility of welcoming you back for another exceptional experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KyleighM20 wrote a review Nov 2023
Dallas, Texas1 contribution
Our stay at The Houstonian was nothing short of exceptional! We were in town for Thanksgiving with family and I was blown away with the hospitality and friendliness of the staff. Every employee treated our 3 year old son like they were so excited he was there. He received a little stuffed animal upon checkin and every employee that crossed our path greeted him as well as us. While getting ready for bed our son had an unfortunate accident that required medical attention and a visit to the ER. The hotel staff and security attended to him immediately, were so professional and most importantly kind. When we returned to the resort in the middle of the night, every employee we saw upon our returned (from security to valet) engaged us and checked on our little man with genuine concern. I can’t recommend The Houstonian enough. Not only is it a beautiful resort, the staff is exceptional and treat you like family.
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Date of stay: November 2023
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Trip type: Traveled with family
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you so much for sharing your heartwarming experience at The Houstonian! We are genuinely touched by your kind words and thrilled to learn that your stay was beyond exceptional. We’re delighted that you and your family chose to spend Thanksgiving with us, and we’re honored to have played a part in making you and your families time here special. It warms our hearts to hear that the hospitality and friendliness of our staff made a lasting impression on you and your 3-year-old son. We are truly sorry to hear about the unfortunate incident that occurred and are delighted to know that he is safe. We understand how important it is for families to feel welcomed and cared for, and it’s wonderful to know that every staff member made your son feel special and excited. We look forward to the opportunity to welcome you and your family back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vaskstadler wrote a review Nov 2023
Austin, Texas73 contributions
Staff and location are superb. Very nice property with all the amenities! Highly recommend for couples or families! Food and service are superb. Rooms are clean, quiet and comfortable. We will stay here again.
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Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 5 days ago
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you had a beautiful stay at our property. Maintaining clean, quiet, and comfortable rooms is a priority for us, and we’re pleased to hear that your accommodations met these standards. Thank you for choosing The Houstonian, and we look forward to welcoming you back for another wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Norman G wrote a review Nov 2023
North York18 contributions
I last stayed at The Houstonian 40 years ago and just returned this year with my wife for a short holiday. Thrilled to say that the hotel and the facilities have only gotten better. The fitness facility is absolutely superb and the grounds beautiful and tranquil. Definitely a go to hotel for a weekend holiday in Houston.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steve Fronterhouse, General Manager at The Houstonian Hotel, Club & Spa
Responded 1 week ago
We are truly honored to welcome you back after 40 years! Thank you for choosing The Houstonian once again for your holiday. Your kind words about the improvements over the years are immensely gratifying. We’re delighted that you found our fitness facility superb and enjoyed the beautiful and tranquil grounds. It’s always a pleasure to be a part of our guests’ cherished memories. We look forward to hosting you and your wife for many more memorable stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$498 - $537 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the houstonian hotel houston, houstonian hotel houston, houstonian resort houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
280
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THE HOUSTONIAN HOTEL, CLUB & SPA - Updated 2023 Prices & Resort Reviews (Houston, TX)

Frequently Asked Questions about The Houstonian Hotel, Club & Spa
Which popular attractions are close to The Houstonian Hotel, Club & Spa?
Nearby attractions include Houston Arboretum & Nature Center (0.5 miles), St. Martin's Episcopal Church (0.7 miles), and Houston Polo Club (0.5 miles).
What are some of the property amenities at The Houstonian Hotel, Club & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Houstonian Hotel, Club & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Houstonian Hotel, Club & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Houstonian Hotel, Club & Spa?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to The Houstonian Hotel, Club & Spa?
Conveniently located restaurants include TRIBUTE at The Houstonian, Mendocino Farms, and The Bar.
Are there opportunities to exercise at The Houstonian Hotel, Club & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Houstonian Hotel, Club & Spa have an airport shuttle?
Yes, The Houstonian Hotel, Club & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Houstonian Hotel, Club & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Houstonian Hotel, Club & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Houstonian Hotel, Club & Spa?
The staff speaks multiple languages, including English and Spanish.