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Hyatt Regency North Houston

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Hyatt Regency North Houston
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574 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Flint. Texas, United States
Reviewed January 28, 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank davidnS6130EN
Sydney, Australia
Reviewed January 26, 2017

The hotel looks nice but has very little service comparing its brand. Its location is terrible with no good shop or restaurant around, far from city. Guest room has missing items everyday, on my arrival there was no shampoo or soap or conditioner, next day coffee was missing and next day tea, I had to call and ask everyday.

Review collected in partnership with Hyatt Hotels
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Thank Abbas J
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Abbas, I am sorry to hear about your experience during your time with us. I have personally spoken with our housekeeping team to ensure the proper amenities are replaced on a daily basis. I do apologize for any inconvenience we caused you, and I can assure you that it will not happen again in the future. We hope to...

Nipomo, California
Reviewed January 23, 2017

When I learned that our meeting was going to be at a Hyatt Regency, an upper mid tier chain, I was pleased because our organization usually has meetings at mid tier hotels. However, I found this hotel to be quite ordinary. The lobby is nice and the restaurant good, but the guest rooms are quite ordinary. Guest room temperature control...

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Helpful?
Thank Tom R
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Tom, Thank you for your feedback regarding your recent stay with us. We had our maintenance team check your room for the problem experienced and it has since been corrected. We apologize for any inconvenience this caused you. I do hope that you give our hotel another opportunity to serve you the next time you are in Houston.

Tomah, United States
Reviewed January 23, 2017

Newly renovated/under renovation hotel that was pleasant to stay during my attendance at an event held at the hotel. Great hotel that is located near the airport. Shuttle service was a little slow upon arrival but reliable upon return to airport for departure, like clock work. Rooms were spacious and had small refrigerator which was good for me to use...

Review collected in partnership with Hyatt Hotels
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Thank matthewbI8187JP
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Matthew, We are delighted to hear that you enjoyed our newly renovated guest rooms! We look forward to having you return the next time your travels bring you to Houston.

corpus christi, United States
Reviewed January 22, 2017

Review collected in partnership with Hyatt Hotels
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Thank Marge D
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Florida
Reviewed January 19, 2017

Review collected in partnership with Hyatt Hotels
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1Thank FtLaudRealtor
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Clarkston, Michigan
Reviewed January 17, 2017

it was an awesome place with a fantastic breakfast. Stay here often and have the time of your life. Houston has lots to see and do every minute of the day. 15 miles from downtown but is just off the freeway.

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Thank Gary F M
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello Gary, Thank you for you delightful comments regarding your time at our property. We are delighted to give you excellent service time and time again, and we can't wait for you to return.

Austin, Texas
Reviewed January 16, 2017

We have been staying at this hotel after long trips from Europe before driving home. Since every year Hyatt devalues platinum perks, we can understand what is now gone from the perk list (currently: everything is gone except for a dry "thank you for being a platinum member" during checkin) but of course this is not this hotel's fault. This...

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Thank Peace A
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Good Afternoon, Thank you for you comments regarding you recent stay with us. Hyatt's new membership program "World of Hyatt" begins on March 1, and there will be a whole new round of perks and benefits that will be offered to our members. We look forward to having you back to experience everything new that this program has to offer....

West Vancouver, British Columbia, Canada
Reviewed January 12, 2017 via mobile

Sat down in the bar after a long flight, wanted a nice cold glass of wine & a bite. Andreas was the bar manager and had customer service dialed down. I had jalepeno stuffed Prawns wrapped in bacon. Delicious! Then I had the chicken Durango with crispy cornmeal crust & mashed potatoes. Very good. Breakfast in the restaurant starts at...

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Thank Katherine M
Salta, Argentina
Reviewed January 11, 2017

The hotel looks like it has been renovated recently so the bedding, carpets and wall paper were still smelling like new! I liked that! Room was XL with sofa bed and a good size bathroom. Coffee maker in room and extra shampoo for the three of us. Full breakfast was included with the price

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Helpful?
Thank argiequeen
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello, We are delighted to hear that you enjoyed our renovated rooms as well as our hotel overall. We look forward to welcoming you back the next time you are in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 

Additional Information about Hyatt Regency North Houston

Address: 425 N Sam Houston Pkwy E, Houston, TX 77060-3507
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $103 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency North Houston 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston
Hotel Style:
#58 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency North Houston staff and other travelers.
2 questions
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Questions? Get answers from Hyatt Regency North Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book early”
 of 5 bubbles garyfm2016, Jan 17, 2017 | Read review
“The little sandwich shop in the lobby is surprisingly awesome”
 of 5 bubbles BackPackGuy007, Aug 10, 2016 | Read review
“Great stay if you don't park a vehicle”
 of 5 bubbles BigDawgBR, Jun 27, 2016 | Read review
“Enjoy a room that overlooks the lobby below.”
 of 5 bubbles N5858AMmikem, Jun 22, 2016 | Read review
“Rooms are large and staff were friendly but not an ideal airport hotel.”
 of 5 bubbles smushie, Jun 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question