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Hyatt Regency North Houston

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Hyatt Regency North Houston
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574 Reviews from our TripAdvisor Community

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Showing 550: English reviews
New York, United States
Reviewed September 16, 2015

The staff were very friendly and accommodating! Everyone was willing to work with our needs to make our experience as smooth as possible. Any issues or concerns were immediately resolved. Overall great experience.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Sarah T
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Sara T., Thank you for the excellent review. It was our pleasure to help provide you a comfortable stay. Our team truly enjoys going the extra mile for our guests. We can't wait for you to stay with us again! -Josh

Playas del Coco, Costa Rica
Reviewed September 3, 2015 via mobile

Our flight got screwed up and the airlines put us up here. Nice hotel. The rooms were nice with no problems. Kids checked out the pool for a while. We were told it had recently been updated. Nice waterfalls and hot tub. Ate dinner at the restaurant and the food was good. Andreas waited on us and did a great...

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Helpful?
1Thank FlipFlopsandCoconuts
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

FlipFlopsandCoconuts, We are sorry you had trouble with the airline but very pleased you got to spend time with us. Unfortunately we get a lot of distressed passengers. Our team is excellent at making these guests feel welcome. We want to make sure your time with us is a positive as possible. Especially after being delayed at the airport. We...

london
Reviewed September 1, 2015

Stayed here for one night en route to London. Great complimentary shuttle service from and to the airport. We rang the hotel on arrival at Houston airport and the shuttle came in 8 minutes, before we'd collected our luggage! Check in was quick and we were installed in our perfectly fine room in no time. Not much of a view...

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Helpful?
Thank eileenappleby
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Eileenappleby, Thank you for taking the time to provide us with this wonderful review. We were very happy to host you and your husband for the night before your trip home. We are very pleased you enjoyed our hotel so. You time with us was too short. We do hope you all will be able to visit Houston again soon....

Reviewed August 30, 2015 via mobile

I enjoyed my stay at the Hyatt North Houston hotel. The hotel is beautiful and the whole lobby setup was different from the typical hotel. My room was spacious and comfortable. Two thumbs up for having Starbucks coffee in the room. The location couldn't be better, a few minutes from the airport and fairly close to everything happening in Houston....

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Helpful?
Thank Kristal S
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Kristal, Thank you for such a great and detailed review. We believe we are the best hotel for exploring North Houston. We are close to IAH airport, near major highway to get around Houston, and our rooms and staff are second to none. We can't wait to have you stay with us again. I assure you your next stay with...

Boca Raton, Florida
Reviewed August 27, 2015

I was treated beautifully by Val at the receptionist desk. I wish all hotels had someone caring, warm & professional like this woman. She made a very bad day so much better and I will never forget her kindness. The complimentary transportation by Deji was also a pleasure. I didn't enjoy the restaurant as much, the quality and presentation needed...

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Helpful?
Thank CorinneKarisma
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

CorinneKarisma, Thank you for the wonderful review. Val and Deji are indispensable members of our team. They provide this same service for each guest day in and day out. We are very lucky to have them on our team. We are working on new menus for our restaurant. We are improving everyday. I assure you your next visit to Sam's...

Houston, United States
Reviewed August 26, 2015

hotel was very clean, easy to access, staff was very friendly, bar was great, room could have been alittle quieter, whenever a/c fan turned off, it was too quiet and i could hear all hallway noise, food was pretty good also

Review collected in partnership with Hyatt Hotels
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Thank Melinda F
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Melinda, Thank you for taking the time to provide us with feedback. We are very pleased to hear you enjoyed your time with us and our staff took excellent care of you. I am happy to let you know, we have a new Chief Engineer that is dedicated to improving our guest rooms and our overall guest experience. We appreciate...

Reviewed August 24, 2015

I loved the amenities offered by the Hyatt. They allowed my stay to be pleasant and unforgettable. I look forward to my next trip to Houston so I can stay at the Hyatt again. The staff at check-in was very amiable and professional. That evening, I was able to enjoy some wine and appetizers at Sam's bar and the staff...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gustavo C
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Gustavo, Thank you for your excellent review! It was most flattering. We have a wonderful team here at the Hyatt North Houston. From our shuttle drivers and front desk to the restaurant staff and housekeepers....they all true want to make each and every guests' stay pleasant and memorable. We are looking forward to your next stay. If there is anything...

Portland, Oregon
Reviewed August 22, 2015 via mobile

Had a short stay here, just a place to sleep as we missed our connecting flight. The hotel room was faux cleaned. There was a dirty rag from the previous guest in our bathroom, and there was a couple stains on the pillow cases. I was initially really annoyed, the saving grace for this hotel was the impeccable service, specifically...

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Thank Whitney K
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Whitney K, Thank you for the great review and for acknowledging Amos. Amos is just awesome. He is always being singled out by our guests for his excellent service. We do hope to see you again soon. We will ensure your stay is perfect, and make sure Amos is on hand to help you again! -Josh

Austin, Texas
Reviewed August 18, 2015

If you need a hotel close to the airport they have shuttle service. The staff is very friendly and will go out of their way to help you. I have stayed at this particular location numerous times, they are close to lots of great dining and not far from the Galleria shopping area which has more awesome food choices on...

Review collected in partnership with Hyatt Hotels
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Thank Jackie-m-gh
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Jackie-m-gh, Thank you for the great review. We agree! Our hotel is in an excellent location. You can explore much of Houston. We are close to Bush International Airport. You can get to downtown in less than 20 minutes, and the Galleria is just a short drive away. We do hope you will stay with us again soon and explore...

Emskirchen, Germany
Reviewed August 18, 2015

Friendly staff and good quality of f&b. Airport transfer well organized and staff always helpful in case of problems or with regards to questions about Houston (where to go, what to visit, where to shop/dine....)

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Erik C
Josh H, Guest Relations Manager at Hyatt Regency North Houston, responded to this review

Erik C., Thank you for the review. We strive to be efficient with our shuttle service to and from the airport. This has been a focus of improvement for us. We are very pleased to hear from our guests our new approach is a success! -Josh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 

Additional Information about Hyatt Regency North Houston

Address: 425 N Sam Houston Pkwy E, Houston, TX 77060-3507
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $105 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency North Houston 3.5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency North Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston
Hotel Style:
#58 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency North Houston staff and other travelers.
2 questions
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Questions? Get answers from Hyatt Regency North Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book early”
 of 5 bubbles garyfm2016, Jan 17, 2017 | Read review
“The little sandwich shop in the lobby is surprisingly awesome”
 of 5 bubbles BackPackGuy007, Aug 10, 2016 | Read review
“Great stay if you don't park a vehicle”
 of 5 bubbles BigDawgBR, Jun 27, 2016 | Read review
“Enjoy a room that overlooks the lobby below.”
 of 5 bubbles N5858AMmikem, Jun 22, 2016 | Read review
“Rooms are large and staff were friendly but not an ideal airport hotel.”
 of 5 bubbles smushie, Jun 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question