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Hyatt Regency Houston Intercontinental Airport

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425 N Sam Houston Pkwy E, Houston, TX 77060-3507
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Traveler (156)
Room & Suite (56)
Dining (14)

About

#150 of 611 hotels in Houston
Location
3.8
Cleanliness
4.2
Service
4.1
Value
3.9
The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business

Location

45Car recommended
Grade: 45 out of 100
21Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
1105Reviews10Q+A100Room tips
Traveler rating
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Most Recent
Bbuzzla wrote a review Mar 2023
7 contributions1 helpful vote
Terrible location. Homeless sleeping in business center. Furniture was ratty. Employees not friendly union check in. Terrible location. If you are planning to spend a few nights in the hood this is your place!
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Don’t stay here. Dangerous neighborhood.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hrhoustonairport@thesocialstation.com, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 1 week ago
We appreciate the feedback, Bbuzzla. We regret that your time with us was less than ideal as providing our guests with a pleasant experience is very important to us. Its unfortunate our location and service as well as our furnishings didnt meet your expectations. We hold ourselves to a higher standard so well address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon M wrote a review Mar 2023
1 contribution
Beware when you use your creditcard, foreigners!! They try to rip you off. Used the creditcard at the dining. Charged me twice for diner and are now saying that I also had breakfast (liars). It also went wrong with the deposit and they charged me for the room, which was payed in advance. So, bloody tourists!! Be cautioned!!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hrhoustonairport@thesocialstation.com, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 1 week ago
We appreciate your feedback, simonmI808LZ. Were disheartened that you had such challenges with your billing and that our team didnt go above and beyond to accommodate your needs. We care deeply about the satisfaction of our guests so well be sure to discuss your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sgokmen7 wrote a review Mar 2023
Coral Gables, Florida2 contributions
Hotel is nice and clean, with great staff and very good food. But it was a $60 Uber to the airport, and shuttle starts only at 5am. I think it is a misnomer to call this an airport hotel, as it is too far away.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hrhoustonairport@thesocialstation.com, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 1 week ago
Thank you for taking the time to share this 4/5 review, Sgokmen! Were so glad to hear your time with us was so enjoyable! Were delighted you appreciated our clean rooms, friendly staff and delicious dining options. We care deeply about the comfort and satisfaction of our guests so well address your concerns regarding our shuttle service and location with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arif m wrote a review Mar 2023
Gatineau, Canada2 contributions2 helpful votes
Absolute disaster of a Hyatt standard. I had the unpleasant experience of finding a used condom in the sofa bed with was obviously never checked or cleaned and made me handle everything else in the hotel with caution as there is no standard of disinfecting and sanitizing rooms
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hrhoustonairport@thesocialstation.com, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 2 weeks ago
We appreciate your feedback, 396arifm. Its disheartening to hear that you had such challenges during your time with us. Were disappointed that our cleanliness didnt meet your expectations and that your room wasnt refreshed properly. The comfort and satisfaction of our guests is important to us so well be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service were accustomed to sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kolbi H wrote a review Mar 2023
1 contribution
My friend & I arrived late at night. The next day we decided to drive around the property & the “security” decided to leave their parking spot & follow us. When we slowed down, he slowed down. When we stopped, he stopped. When we turned, he turned. BUT all while other cars were driving around. We parked, he parked. It was so obvious he followed us due to our skin complexion! I will NEVER return nor would I EVER promote this place. “Security” DEFINITELY DID NOT MAKE ME FEEL SAFE
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mahndoo wrote a review Mar 2023
Ashburn, Virginia42 contributions53 helpful votes
Best to avoid this hotel if you're expecting a typical Hyatt Regency experience. Rooms are old/dated and furniture is in dire need of repair/exchange. Staff isn't friendly or helpful. No point in being an elite member, especially at check-in. If you're looking for a place to stay for the night and don't care about the conditions of the hotel or the friendliness of the staff, then you won't have a problem with this hotel. But I've stayed at many Hyatt's ranging from Hyatt Places to Thompsons to Park Hyatts. This is probably the biggest let down of their hotels. If you're hotel condition is poor, at least have exceptionally nice staff to make up for it. Oh, the hotel claims to be an airport hotel. But it's a 15 minute drive from the airport.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from reviews+hrhoustonairport@thesocialstation.com, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 2 weeks ago
We appreciate you taking the time to share your feedback, mahndoo. Your experience is not up to the quality and standard we usually provide for our guests. Its unfortunate you had such challenges with our furnishings and that our service failed to exceed your expectations. We hold ourselves to a much higher caliber of service so well be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lorriayers wrote a review Mar 2023
1 contribution
clean but very dated, very dark lobby areas, not a good location. lots of kids running around at night and dog barking in the room next door. It was cheap relatively and I was only there for a conference but would never stay there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TGood9 wrote a review Mar 2023
Washington DC, District of Columbia1 contribution
I stayed here on business, booking quite a few sleep rooms, a reception, and a one day team building meeting. The staff at every level were cheerful, helpful and flexible to a changing schedule. My room was beautiful and I was pleased at arriving early to find an early checkin available. Meeting room, catering and AV were on point! The restaurant was fantastic (must have the roasted brussel sprouts as they were the best I have ever tasted), with staff who were friendly and gave superior service. From beginning to end this hotel made my stay, and more importantly my work, their number one priority!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 3 weeks ago
Thanks for the amazing review, TGood9! It's lovely you enjoyed your time at Hyatt Regency Houston Intercontinental Airport so much! We strive for excellence and your praise for our beautiful rooms, delicious dining options and friendly staff lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you. We can't wait to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JMFG0568 wrote a review Mar 2023
Miami, Florida1 contribution
Old hotel with not well maintained rooms and bathrooms. Not even 5 hangers in the wardrobe. Also, I made a reservation in Hyatt app for a King De Luxe and when arrived no room of this type was available. Of course not even a complementary bottle of water!!!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 4 weeks ago
We appreciate the feedback, JMFG0568. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tleblanc20 wrote a review Feb 2023
26 contributions11 helpful votes
I really enjoyed the stay. It was cool. Ice Machine was broken on third floor. Additional face towel had to be requested. But those were my husband's complaints. Breakfast was good. Buffet was $21 pp. We ordered from the menu. This may be my third time at this location. I plan to return soon.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Alex K, General Manager at Hyatt Regency Houston Intercontinental Airport
Responded 4 weeks ago
Thank you for taking the time to share your review with us, tleblanc20, for your continued patronage. We're glad to hear you had such a great experience with us and appreciated our breakfast service. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$118 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston north - greenspoint hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
335
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HYATT REGENCY HOUSTON INTERCONTINENTAL AIRPORT - Updated 2023 Prices & Hotel Reviews (TX)

Frequently Asked Questions about Hyatt Regency Houston Intercontinental Airport
What are some of the property amenities at Hyatt Regency Houston Intercontinental Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hyatt Regency Houston Intercontinental Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency Houston Intercontinental Airport?
Yes, parking is available to guests.
What are some restaurants close to Hyatt Regency Houston Intercontinental Airport?
Conveniently located restaurants include Super Chicken, Bistro 500, and Los Campesinos Mexican Restaurant.
Are there opportunities to exercise at Hyatt Regency Houston Intercontinental Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Houston Intercontinental Airport have airport transportation?
Yes, Hyatt Regency Houston Intercontinental Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Houston Intercontinental Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Houston Intercontinental Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Houston Intercontinental Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Hyatt Regency Houston Intercontinental Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.