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    Sheraton Suites Houston Near The Galleria

    2400 West Loop S, Houston, TX 77027-4204
    (713) 586-2444
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    12/3/2017 12/4/2017
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    $149
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    Traveler (150)
    Room & Suite (380)
    Dining (44)
    Royal Sonesta Houston Galleria
    1,155 reviews
    #18 of 518 hotels in Houston
    0.1 mi
     
    Hotel Derek Houston Galleria
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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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    Hotel Indigo Houston at the Galleria
    639 reviews
    #45 of 518 hotels in Houston
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    Overview
    • Excellent29%
    • Very good43%
    • Average17%
    • Poor6%
    • Terrible5%
    Travelers talk about
    “sliding doors” (11 reviews)
    “self parking” (30 reviews)
    “club lounge” (6 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Suites Houston Near The Galleria
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (559)
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    1 - 5 of 503 reviews

    Reviewed 1 week ago via mobile

    First, let me start by saying the hotel is gorgeous. Clean suites, beautiful decor, however the closet did not open or close. The customer service was hortible. The gentleman behind the desk was very rude. This was the only hotel that I have been to...More

    1  Thank Sharetha
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 1 week ago

    Hello Sharetha, thank you for staying with us. We are happy to hear you found the hotel to be beautiful, relaxing and clean. Also, please accept our sincere apology if the staff's explanation of the incidental & security deposit policy came across as rude. We...More

    Hotel's Favorite
    Reviewed September 10, 2017 via mobile

    Extraordinary service from all the personnel. Especially Michael at front desk. Alway trying to help. Good installations a little bit far from the rest at Galleria. But for dose who loves to walk is fine.

    Thank Kurt W
    Reviewed 3 weeks ago via mobile

    I don’t have any major issues with the hotel. It’s clean, service was good, breakfast buffet was ok, and they are in a nice location. However, as a business traveller, I depend upon a good internet connection in order to work after hours in my...More

    Thank llcoold
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 2 weeks ago

    llcoold, thank you for staying with us. I appreciate you recognizing the hotel's cleanliness and service. Please accept my apology for your frustrations with the Wi-Fi speed. We provide bandwidth speeds from 5 mbps to 12 mbps and have 24/7 technical support that would have...More

    Reviewed October 7, 2017

    We have stayed here in the past but we're deeply disappointed in our recent visit, enough so that I canceled the reaming three booking for this year. The pool, lobby, and floors were overrun with people. On our club floor there was a room full...More

    Thank Charles V
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded October 10, 2017

    Hello Charles V, please accept our apology for the surprising issues. It sounds like you joined us at a busy time. AppleTV can be set-up with technical support assistance - we regret their inability to get your device connected. In the future, our management team...More

    Reviewed October 5, 2017

    Check-in was easy and the staff was wonderful. The hotel is showing it's age and it's close to the Galleria which is wonderful, but where the hotel is located, traffic is a nightmare. Also, in order to get to the gym, you have to leave...More

    1  Thank Ravens67
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded October 7, 2017

    Dear Raven67, thank you for staying with us and for the review. We're delighted that the staff was wonderful and check-in was easy. We hope to have the opportunity to serve you in the future.

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $103 - $267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Green Hotel in Houston
    • #35 Luxury Hotel in Houston
    • #133 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Travelocity, Booking.com, Priceline, Expedia, Splitty, Hotwire, HotelsforEveryone, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Sheraton Suites Houston Near The Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Sheraton Suites Houston Near The Galleria Hotel Houston ,
    • Sheraton Houston ,
    • Houston Sheraton
    Add Photo Photos
    Traveler (150)
    Room & Suite (380)
    Dining (44)
    Pool & Beach (17)
    Hotel & Grounds (125)
    Bathroom (15)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
    Hotel Derek Houston Galleria
    1,295 reviews
    .11 miles away
     
    Hotel Indigo Houston at the Galleria
    639 reviews
    .55 miles away
     
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    612 reviews
    .66 miles away
     
    Royal Sonesta Houston Galleria
    1,155 reviews
    .13 miles away
     
    Nearby Restaurants
    Kenny & Ziggy's New York Deli
    902 reviews
    .14 miles away
    Grotto Ristorante
    283 reviews
    .14 miles away
    Maggiano's Little Italy
    462 reviews
    .23 miles away
    White Oak Kitchen + Drinks
    245 reviews
    .21 miles away
    Nearby Attractions
    The Galleria
    4,151 reviews
    .31 miles away
    Water Wall
    1,072 reviews
    .45 miles away
    Ice at the Galleria
    154 reviews
    .17 miles away
    A.D. Players
    39 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    mandiemmagavin
    August 19, 2017|
    AnswerShow all 2 answers
    Response from Matthew D | Property representative |
    Thanks for the question, mandiemmagavin. Yes, we are a dog-friendly hotel and do not charge a pet-deposit or fee. Two non-aggressive breed dogs up to 85lbs are welcome per room. You will be presented with a pet waiver... More
    0
    Votes
    mandiemmagavin
    August 16, 2017|
    AnswerShow all 5 answers
    Response from gerald g | Reviewed this property |
    Yes it does. You also can walk there, they say it's nota long walk. You have two options.
    1
    Vote
    Efandbee
    February 23, 2017|
    AnswerShow all 2 answers
    Response from Tom R | Reviewed this property |
    Sorry- I usually take a taxi which costs about USD70 depending on traffic. Years ago I took a super shuttle but it takes an age..
    0
    Votes
    Room Tips
    "Avoid rooms with metal doors that are six panel type residential doors!"
    Read review
    "shuttle to the mall"
    Read review
    "If you can get club level, go for it. Nice and quiet."
    Read review
    "I prefer club level rooms"
    Read review
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