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When I came to check in, their system was down so Natalia, the front desk staff, checked me in the old-fashioned way on a spread sheet and was so apologetic and even offered free breakfast for the next day. She was very kind and hospitable....More
Thank kimmie l
Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 2 weeks ago
Thank you for taking the time to leave us some feedback. I am very happy to hear that you received wonderful service from our front desk staff. We take pride in our customer service and hospitality. I will be sure to share your feedback with...More
wonderful bedding, clean rooms, and excellent staff. We received immediate service and were delighted with the staff. City Centre location boasts a multitude of excellent restaurants for all budgets. We are likely to stay here on our return visits.
Staff is friendly, rooms are spacious, but this hotel feels like it was built 20 years ago and has never been updated. Yellowed wallpaper with peeling seams in the bathroom, stained tiles, noisy air conditioners which I had to turn down to 62 to make...More
Location - Idealistic location that is very close to City Center Complex and Memorial Mall. Walmart, Deli, Subway, Shell Gas Station etc. could be reached with a five minute walk.
Rooms - Spacious rooms with all standard amenities but high noise levels. Carpet had a...More
The hotel was convenient to the meeting I was attending and offered a government rate so that's why it was chosen. The lobby area was very modern with sleek designs and nice furniture however, when I got off the elevator it was stepping back in...More
$79 - $197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Texas Gulf Coast >
Also Known As
Four Points By Sheraton Houston, Memorial City Hotel Houston ,