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SpringHill Suites Houston Medical Center/NRG Park

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SpringHill Suites Houston Medical Center\/NRG Park
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247 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Dallas, Texas
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is excellent, and I found it to be well run, clean, and pleasant. The free breakfast includes hot food (scrambled eggs, sausage, waffles) as well as cereal and cold items such as fresh fruit and yogurt; it also has toast, bagels, and several fruit juices. Alas, the scrambled eggs were powdered eggs, but as powdered... More 

Helpful?
Thank RussIngr
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Russingr, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Michael Giangrosso General Manager More 

Seattle, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights and ran into a lot of problems. First, our room key card. We need to ask the front desk for a new key card every day. I had my key card in my purse at all times, away from magnet and cell phones. I have no idea why this would happen. Second,... More 

Helpful?
Thank Lazypigr
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues you experienced, especially with the electronic key card (I'm sure that was frustrating). We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More 

Houston, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm usually very happy with Springhill Suites but most of the locations in which I have stayed are relatively new properties. Even though this property is well into middle age, it would be fine if it was cleaner. The location is very good if you are visiting the Medical Center or NRG Park. The staff is friendly and helpful, the... More 

Helpful?
Thank Douglas G
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Douglas G, I'm glad that you enjoyed our location, service and amenities, but I'm very sorry that your room was not cleaned to our high standards. We appreciate your feedback as it heightens our awareness. Thank you for staying with us and for your time in reviewing our hotel. We hope to better serve you on a return visit.... More 

San Antonio, Texas
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 21, 2016

This is an older hotel, but it is clean and the rooms are a good size with a separate sofa/TV room. The breakfast is about what was expected and adequate. The outstanding thing about this hotel is the location. Just a few miles from museums and one half mile from NRG stadium, which means you can walk to a game... More 

Helpful?
Thank CherK528
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Cherk528, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our spacious room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Giangrosso General Manager More 

Austin, Texas
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

Had a great week long stay. Easy check in, clean rooms, decent breakfast and good wifi. Check out was a breeze as all I had to do was drop my keys in a basket. I would be happy to stay here again on a return trip to Houston. The only complaint would be the slow noisy elevators. But not a... More 

Helpful?
Thank Chris6998
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Chris6998, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael Giangrosso... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 13, 2016

Hotel and rooms were fine. The room, which follows the Springhill suites format is a true suite, with a separate living room with it's own television, sofa, chair area. Very nice. Microwave and small fridge were convenient. For some reason, I couldn't get tea bags in the hotel during my stay. Coffee up the wazoo but no tea. The entire... More 

Helpful?
Thank L1364UPpatrickc
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear L1364UPpatrickc, I'm glad that we provided you with a comfortable stay overall. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Sincerely, Michael Giangrosso General Manager More 

NJ
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2016 via mobile

Some of the furnishings were a bit worn. It is basic but the staff are very friendly. Pool looked nice but rained the day I was there. Included hot and cold breakfast was good and nice variety including fresh fruit. I though the price was a bit high for a basic hotel but I think they get a lot of... More 

Helpful?
Thank traveler5005
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear traveler5005, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay overall. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us and we hope to see you again. Sincerely, Michael Giangrosso General Manager More 

Hattiesburg, Mississippi
Level Contributor
4 reviews
5 of 5 stars Reviewed July 25, 2016 via mobile

As a group of 5, we were in Houston for a Dynamo game on Saturday night and an Astros game on Sunday afternoon. The hotel was very clean, all staff that we encountered were friendly and very helpful. We enjoyed the location. Just out of the city, so it was quiet, but convenient to the metro stops for an easy... More 

Helpful?
Thank southofamerica
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear southofamerica, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More 

New Orleans, Louisiana
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 11, 2016

Close to NRG stadium and medical district. 10 min from Museum district, 15 to Galleria and downtown. Great value for price and includes a good breakfast. Suites were able to accommodate 5 people comfortably. Pull out couch was in separate area so had enough room to move around. Middle area with fridge, microwave, sink and coffee pot also gave more... More 

Helpful?
Thank Joanne W
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Joanne W, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing your family on a return trip. Best, Michael Giangrosso General Manager More 

Round Rock, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 27, 2016 via mobile

We have stayed at this hotel on the last four visits to Houston. The service is dependable, clean rooms (some are a little dated), and they serve a great breakfast. They also sometimes have snacks in the evening such as popcorn, cookies or lemonade. We are usually in town for medical visits, so we especially enjoy the convenience of the... More 

Helpful?
Thank A H
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear A H, Welcome back! Thank you for taking the time to share your kind review. I’m glad you find our location convenient, accommodations pleasant and staff friendly. We are humbled to be your hotel of choice when in the area. Best, Michael Giangrosso General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/ NRG Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and NRG Park section of Bayou City. This Houston hotel is near Reliant Stadium/ NRG Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel is ready to exceed your expectations! ... more   less 

Additional Information about SpringHill Suites Houston Medical Center/NRG Park

Address: 1400 Old Spanish Trl, Houston, TX 77054-1816 (Formerly SpringHill Suites Houston Medical Center/Reliant Park)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $106 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Medical Center/NRG Park 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park
Hotel Style:
#146 Business Hotel in Houston
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