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Omni Houston Hotel

1,927 reviews
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Traveler (222)
Room & Suite (340)
Pool & Beach (62)
Overview
  • Excellent61%
  • Very good24%
  • Average8%
  • Poor4%
  • Terrible3%
Travelers talk about
“the black swan”(63 reviews)
“mokara spa”(22 reviews)
“noe grill”(19 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from Omni Houston Hotel
Announcement: TEMPORARILY CLOSED
Hotel deals
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Reviews (1,927)Write a Review
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1,117
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Show reviews that mention
All reviewsthe black swanmokara spanoe grillselect guestgalleria areaself parkingmemorial parkgreat hotelpool arearoom servicefour seasonslove this hotelbusiness tripfitness centershuttle serviceweddingvalet
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1 - 5 of 1,893 reviews
Reviewed September 6, 2017 via mobile

Great service, great food and an awesome club downstairs. Love the pool area and the landscaping. The lobby is gorgeous and the rates are reasonable for such a nice hotel. Quick check-in every time I visit. Always a good experience.More

Thank Robin R
Response from Barry_Sondern1, General Manager at Omni Houston HotelResponded September 11, 2017

Hi Robin, Thank you for getting in touch about your stays with us. We are so happy to hear that you have has consistent positive experiences and we look forward to the opportunity to welcome you back in the future. Kind Regards, Barry Sondern General...More

Hotel's Favorite
Reviewed August 15, 2017

Omni Hotel was superb in everything they did to reserve our staff retreat needs: rooms for team members of our staff, suite for meeting, supplies for programs, quiet for concentration, meals, valet parking, etc., were exceptional. We accomplish our work and goals because they were...More

Thank RAVLOTS
Response from Barry_Sondern1, General Manager at Omni Houston HotelResponded August 21, 2017

Thank you so much for getting in touch about your stay. We're thrilled that you had such a positive experience from planning through arrival and during your meeting. We hope to welcome you back soon for either another professional meeting or a little rest and...More

Reviewed August 31, 2017

A terrible experience during a crisis. Overcharged my card twice, hair all over the shower, food cold and unfriendly staff on the floor. The property is dated and the staff needs training! A very truly earned 1 star. I've stayed here before and will not...More

Review collected in partnership with Omni Hotels & Resorts
Thank danielbM6681IV
Response from Barry_Sondern1, General Manager at Omni Houston HotelResponded September 5, 2017

Hi Daniel, Thank you for getting in touch about your recent stay. We appreciate the candid feedback during what must have been a very stressful time for you. We hope we were able to resolve your billing issue while you were on property? If not...More

Reviewed August 26, 2017

The Hotel was okay or average. The concierge was knowledgeable. I expected more and was slightly disappointed. The staff was great. The hurricanes shortenen our trip. Other Onni's had mire of a grand presence when you walk in.

Review collected in partnership with Omni Hotels & Resorts
Thank Stephaniepitts
Response from OmniHOUManager, General Manager at Omni Houston HotelResponded August 28, 2017

Hi Stephanie, Thanks for getting in touch about your stay. We are so sorry your trip was shortened by Hurricane Harvey and we hope we have to opportunity to welcome you back and 'WOW' you! Kind Regards, Barry Sondern General Manager, Omni Houston Hotel

Reviewed August 25, 2017

Came to the Omni for a friend's b-day and was robbed by the valet service. At $35 a day this should never happen. Hotel was nice. Drinks are $15 a pop. Come enjoy the hotel, as it is a lovely place, but DO NOT VALET...More

Review collected in partnership with Omni Hotels & Resorts
Thank robindD3610UU
Response from OmniHOUManager, General Manager at Omni Houston HotelResponded August 28, 2017

Hi Robin, Thank you for getting in touch about your stay with us. We certainly don't tolerate criminal activity at any time so we encourage you to contact us directly so we can work on a solution to your problem together. We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Details
Price range
$186 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Houston
#15 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#19 Family Hotel in Houston
#27 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$186 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Houston
#15 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#19 Family Hotel in Houston
#27 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (222)
Room & Suite (340)
Pool & Beach (62)
Dining (31)
Hotel & Grounds (231)
Bathroom (23)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
DOlvera13
August 18, 2017|
Answer
Response from Barry_Sondern1 | Property representative |
Thank you for reaching out to us. I have the impression someone from the hotel has contacted you. If there is anything else we can help you with, please reach our Front Desk staff. We will happy to assist you.
0
Votes
louisianaladee
August 18, 2017|
AnswerShow all 4 answers
Response from Barry_Sondern1 | Property representative |
Thank you for your inquiry. NGR stadium is about 10 miles or 20 minutes from the hotel. However, we recommend to take additional time in case of traffic or home games in the stadium. Thank you for reaching out to us.
0
Votes
lschumanball
June 21, 2017|
AnswerShow all 4 answers
Response from Barry_Sondern1 | Property representative |
Thank you for getting in touch. In case the hotel should lose power for any reason we do have a back up generator which will keep essential functions working throughout the hotel until power can be restored.
0
Votes
Room Tips
"Our suite with adjoining rooms provided excellent space for retreat meetings and gathering."
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"They are all good."
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"Room 721 terrific.4 doors down from elevator Excellent view."
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"Make sure there are no ants in it"
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