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Omni Houston Hotel Westside

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#38 of 497 Hotels in Houston
Certificate of Excellence
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Omni Houston Hotel Westside
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1,230 Reviews from our TripAdvisor Community

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Showing 1,199: English reviews
Galveston, United States
Reviewed yesterday NEW

Do not stay here. The area is a high crime/industrial/commercial area. The employees could/might even be part of the crime ring in this area. Stay away from this place and look elsewhere. While the amenities were decent and the food was average, the location of this hotel isn't recommended.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank jeffreyg75
Austin, Texas
Reviewed 2 days ago NEW

Room was not cleaned and gross. Hallways were very cold and the design of the hotel means you walk a long way to most rooms. The water temp in the room was variable. No one answered when we called for someone to help with our bags.

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Helpful?
Thank srfernandes
Waller, United States
Reviewed 4 days ago NEW

10 in all areas of expectations. Excellent food reasonable pricing. Hotel is located with ease on off access to the major East West freeway but is rather remote from other eating and shopping locations

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Helpful?
Thank 387garrettn
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thanks for letting us know about your recent stay with us! We really appreciate the kind words and look forward to welcoming you back!

Houston, United States
Reviewed 5 days ago NEW

We stayed here for a wedding that was off property. My daughter was the flower girl. The staff at arrival and checkout were extremely helpful and friendly. The bellman were amazing at helping with getting stuff down to our car especially helping the mother of the bride (widow) who had a lot of stuff the next morning left over from...

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Helpful?
Thank Lisa M
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Lisa, Thanks for letting us know about your recent stay! We really appreciate the feedback and we look forward to the opportunity to welcome you back!

Saltillo, Mexico
Reviewed 6 days ago NEW

Astonishing facilities. There is little lake located at the lobby that is so relaxing. The people at the front desk gave us some food for the fishes wich are amazing. High quality hotel. I would like to have breakfast buffet served at the hotel included in room rate.

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Helpful?
Thank camilof479
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thanks for letting us know about your stay with us! We love to hear from happy guests who enjoy our beautiful lobby atrium! We can't wait to welcome you back!

Reviewed 1 week ago via mobile

We stayed for two nights while visiting family. I'm glad we were able to still catch the beautiful Christmas tree set up in the middle of the atrium koi pond. Our king room was clean and comfortable. We enjoyed the complimentary happy hour in the lobby and drinks and nice conversation in the bar. We also had a club sandwich...

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Helpful?
Thank Leeann F
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Leeann, Thank you for letting us know about your recent stay with us! It's great to hear that you enjoyed our festive decor, and welcome receptions! We look forward to the opportunity to welcome you back!

Dallas, United States
Reviewed 1 week ago

I stay at the Omni everytime I am in Houston. Great access to Katy Fwy, Sam Houston Parkway. Easy access to restaurants etc. They have a great workout facility (cardio machine, free weights, stretching area). Although the Omni sits off Katy Fwy I have never had any noise issues at the hotel. Evening relaxation offering of wine and snacks is...

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Helpful?
Thank T5544DDdavids
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thanks for letting us know about your stays at our hotel. We really appreciate all the positive feedback and that you enjoy our convenient location adjacent to I-10 and a few miles from the Beltway. We will look forward to the opportunity to welcome you back!

Houston, United States
Reviewed 1 week ago

Booked room (King Bed) for two nights and had issue after issue in our room(s). (we were moved 5 times) Started with the water faucet (restroom) in original room breaking and the water wouldn't shut off, then moved to a room that was (to say the least) unsatisfactory. Third room, the heater didn't work (blew out cold air and it...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank coryf2017
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi, thanks for letting us know about your recent stay! We really appreciate the feedback and look forward to the opportunity to welcome you back soon!

Houston, Texas
Reviewed 1 week ago

3-day stay for business, the temperature outside was 30°, the temperature inside wasn't much warmer! After many requests for an increase in heat in the Ballrooms - we were given blankets, and eventually at the end of day 2 a couple of space heaters. When I personally questioned management I was told that due to the extensive glass on the...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank U702KNnancyr
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you so much for letting us know about your recent stay with us! We really appreciate the feedback and apologize for the inconvenience due to the weather. We hope to have the opportunity to welcome you back in the future!

Houston, United States
Reviewed 1 week ago

The room configuration in our King made access to the refrigerator and mini-bar almost impossible. If you request a King room, be sure to inspect and access the refrigerator, mini-bar, ice bucket / service and drawers before you unpack.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank johnkV5644TZ
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay with us. We appreciate the feedback and we will look forward to the opportunity to welcome you back in the future.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe on the Lake
Cafe on the Lake
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $88 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Orbitz, Priceline, Hotels.com, TripOnline SA, Travelocity and Jetsetter so you can book your Omni Houston Hotel Westside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#21 Luxury Hotel in Houston
#22 Family Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Omni Houston Hotel Westside staff and other travelers.
8 questions
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Dallas, Texas
Bay City, Michigan
6 months ago
St. Martinville La
over a year ago
1 month ago

See all questions (8)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book Early”
 of 5 bubbles CarlosW540, 2 weeks ago | Read review
“All rooms are luxurious!”
  • Very clean and elegant
  • Super comfy bed!
  • Fully stocked mini-bar
 of 5 bubbles melissam653, Dec 5, 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 523candicea, Nov 28, 2016 | Read review
“Ask for a room away from the loading dock.”
 of 5 bubbles 876krisp, Nov 20, 2016 | Read review
“They are all good !”
 of 5 bubbles rbrouss, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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