We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
13210 Katy Fwy, Houston, TX 77079-1410
Lowest prices for your stay
Expedia.com
$112
View deal
Hyatt.com
$112
View deal
FindHotel
$43
View deal
Booking.com$112
Hotels.com$112
ZenHotels.com$138
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (52)
Dining (6)
Room & Suite (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-out
Updated 08/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#130 of 607 hotels in Houston
Location
4.1
Cleanliness
3.8
Service
4.1
Value
3.6
Come see what’s new at Hyatt Regency Houston West and be one of the first to experience our $11 million renovation. A peaceful water garden in the atrium lobby welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At Hyatt Regency Houston West, unparalleled hospitality complements priceless accommodations to create the ultimate experience.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Paid private parking on-site
Hot tub
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
151Reviews0Q+A18Room tips
Traveler rating
  • 71
  • 38
  • 22
  • 9
  • 12
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
shanekim62 wrote a review Yesterday
Sydney, Australia1 contribution
All great but rooms are not sound proofed. Even a quiet conversation or TV next room could be heard through the interconnecting door. Interior is ok but getting old. Chair in the room was soiled a bit and I did not feel like sitting in it. Coffee machine in the room is great. Refilled everyday but water bottles were not. Hotel design appears to be environmentally friendly. It was somewhat relaxing to see koi’s swimming in the pond inside the hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
MAnatolievich wrote a review Sep 2022
Denver, Colorado1 contribution
A good hotel. Slightly overpriced for the product offered. Rooms are clean but dated. My water was brown when turned on in a shower. A little bit loud from the outside. Other that that it was fine. Staff was friendly.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded yesterday
Greetings Anatolievich, We are delighted to see that you enjoyed our hospitable staff, and clean accommodations were some highlights of your visit. You can bet that we will look into your shower comments. Nevertheless, we look forward to welcoming you back to Hyatt Regency Houston West in the future. Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edward p wrote a review Sep 2022
1 contribution
Past Old Timer before flood. Very happy to see it open again. Ok, but not what I expected, not like the old. New staff members do not speak or understand English or my small amount of Spanish. Room bed makeup not good, No Micro wave Pool beautiful and great but not attending staff. Hot tube not warm but no one to service it.
Read more
Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 3 days ago
Greetings Edward, It is our mission to provide our guests with an exceptional experience. However, it appears we have some work to do. Please know that we will discuss your feedback to ensure that we are doing everything possible to not only meet expectations but surpass them. Thank you for bringing this to our attention. We would love another chance to impress you in the future. Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neilbroome wrote a review Sep 2022
Quintana Roo, Mexico2 contributions
Excellent hotel. From check in to checkout the staff were friendly and.attentive, the room was great bed comfortable and the shower had great pressure. Loved the atmosphere in the lobby and the fish were great to see and feed. Breakfast was a buffet which was good
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 3 days ago
Greetings Neil, It brightens our day to know that you had a fantastic experience at Hyatt Regency Houston West! We are thrilled that our friendly team and comfortable accommodations managed to impress you, as well as our delicious breakfast offerings. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again! Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charleswmiller0311 wrote a review Sep 2022
Dallas, Texas4 contributions
I received a warm genuine greeting from Jamie who noticed I was having trouble walking. He comped the 1 night valet and helped me with my bags! Late at night I noticed I left my phone charger at home. I was afraid of missing my morning meeting. I called the front desk & Kimberly came up to my room and let me borrow a charger to accomodate me. Hasnain & Balbino were also exceptional. I had a long meeting and was exhausted when I returned to me room. Hasnain allowed a late check out so I could take a nap. When I called the front desk for my car, Balbino came up to my room to help me with my luggage & he already dad my vehicle parked out front. As I exited the hotel, it was 97 degrees outside but Balbino was right there with an Ice Cold bottle of water. It is obvious that this location is a Perfect example of the Hyatt Regency brand. This team understands what's most important, "PEOPLE". I left this experience feeling like CARE WAS THE HEART OF HYATT REGENCYS BUSINESS! I would recommend this hotel to anyone!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 1 week ago
Greetings Charles, Thank you so much for recognizing the team members that make it possible. Every delightful experience here is a testament to the spirit of our people, and we can't wait to share your feedback with Jamie, Hasnain, and Balbino. Hopefully, you'll remember our warm hospitality the next time you're in town and choose us again! Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mindi S wrote a review Sep 2022
2 contributions
Very convenient location in the heart of a busy city but like being in a remote location as the grounds and outdoor features were so nice. Attended a fundraiser and it was a very well executed event with great food and service and the room was very nice and the food in the restaurant for breakfast was also excellent.
Read more
Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 1 week ago
Greetings, It sounds like our location was a hit, and we couldn't be happier! We're glad our accommodations made the fundraiser an easy and enjoyable event, and we trust your room made for the perfect place to rest after such a day. Thanks so much for choosing Hyatt Regency Houston West. Stay with us anytime! Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elsie X wrote a review Sep 2022
1 contribution
Our visit to Houston was great we stayed at the Hyatt Regency West , The room was clean, the service was great and the hotel was beautiful, love the lobby! The location was perfect for where we were going.
Read more
Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 1 week ago
Greetings Elsie! A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. It's also wonderful that our location was perfect for your travels, and we look forward to welcoming you back to Hyatt Regency Houston West in the future. Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessa M wrote a review Sep 2022
San Diego, California2 contributions
+1
My hotel experience here was impeccable. I drove here in my u-haul and arrived at 12:30AM. To start, the parking security attendant was extremely helpful. He told us where to park and we felt so comfortable with leaving our belongings in the truck while we slept. The hotel was absolutely GORGEOUS!!! There was a Koi Pond in the middle of the lobby. When you walk up the fish swim right up to you!! They have feeding hours where they will give you free fish food to feed the fish. It’s an amazing experience. The front desk attendant at 12:30AM was so kind and informative. He was very helpful. Even tho the snacks stands were closed, he made some great recommendations for how we could get something to eat. Breakfast is not included but their breakfast restaurant is worth it. You have a beautiful view of the Koi Pond while you eat. Our server was so nice and the food came out fast. Our room was so comfortable! The bed was so great I did not want to wake up. The towels are so soft and the soap is infused with essential oils. I felt like a million bucks after a night of rest here. 10/10 I will book here any time I come to Houston.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 1 week ago
Greetings, Wow! Your glowing review of your experience with us at Hyatt Regency Houston West means the world. Thank you for highlighting our fantastic amenities and attentive service, as well as our luxurious accommodations. It was a pleasure hosting you, and we hope that you will come back to see us again soon! Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ahockeyplayer10 wrote a review Sep 2022
New Hampshire Lakes Region, New Hampshire1 contribution
Staff helpful and friendly. Good choices for breakfast. Served hot and fresh. Easy parking with no extra charge. The bed was comfortable the television was updated. I would stay at this Hyatt Regency again.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 3 weeks ago
It was such a pleasure to welcome you to Hyatt Regency Houston West! We always endeavor to exceed expectations, and we're thrilled that our friendly team, delicious breakfast, and comfortable accommodations reflected that. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon! Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odette910 wrote a review Sep 2022
1 contribution
The overall experience was good but we needed to use a microwave which we found in a small corner. Having a kitchen with 2 or more microwaves would have been ideal. The rooms were clean and the bedding was clean.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 3 weeks ago
Dear Odette, Thank you so much for taking the time to share your thoughts with us. We appreciate you shining the spotlight on our dedication to cleanliness. Your suggestions for areas in which we can improve are greatly appreciated as we are always searching for ways to be better. Take care, and know that we'd be honored to serve you anytime your plans bring you this way. Warm Regards, Christopher Corey, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$120 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni houston, houston omni
FORMERLY KNOWN AS
Omni Houston Hotel at Westside
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
400
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Regency Houston West
Which popular attractions are close to Hyatt Regency Houston West?
Nearby attractions include The Escape Game Houston (City Centre) (3.5 miles), TopGolf (1.9 miles), and Memorial City Mall (4.8 miles).
What are some of the property amenities at Hyatt Regency Houston West?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Houston West?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Regency Houston West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Houston West?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Houston West?
Conveniently located restaurants include Eddie V's Prime Seafood, Taste of Texas, and Lupe Tortilla's.
Are there opportunities to exercise at Hyatt Regency Houston West?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Houston West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Houston West offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Houston West?
The staff speaks multiple languages, including English and Spanish.