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Houston Marriott West Loop by The Galleria

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Traveler (134)
Room & Suite (130)
Dining (32)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible3%
Travelers talk about
“misty blue”(9 reviews)
“front desk”(101 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Additional information
Offers from Houston Marriott West Loop by The Galleria
Special Offer: Book Your Summer Escape
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (792)
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764 results
Traveler rating
416
203
84
36
25
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LanguageEnglish
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416
203
84
36
25
Show reviews that mention
All reviewsthe concierge loungemisty bluefront deskgalleria areaevery weekself parkroom servicevalet parkingthe hotel offersbusiness travelergreat customer servicethe entire staffshuttle servicethe room was niceking bedhotel staffchecking in
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1 - 5 of 764 reviews
Reviewed 2 days ago via mobile

Stayed at the Marriott for a conference and it was a great experience. Hotel and conference rooms were clean, refreshments provided were tasty, and conference meals were delicious. The staff (Kiet at front counter, and many others that I didn’t get to learn the name...More

Thank Jedai18
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 2 days ago

Dear Jedai18, Thank you for sharing a nice review of the Houston Marriott West Loop by The Galleria. Service and facilities are the best assets that we can offer to our guests, and we are glad to know you enjoyed your time with us. We...More

Reviewed 1 week ago

My Husband and I are Lifetime Platinum Premier Members of Marriott and spend approximately 200 nights per year with our Marriott family. The JW Marriott West Loop Houston by the Galleria is one of our favorite properties. The staff is always .professional, hospitable and helpful....More

Thank 623smw
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Dear 623smw, We love welcoming our Platinum Premier Members Rewards members and reading your positive feedback. We are thrilled that the Houston Marriott West Loop by The Galleria provided you with a great experience. I will surely share your compliments with all the associates you...More

Reviewed 1 week ago via mobile

The lounge and lobby was nicely updated. The rest didn’t feel as modern as the lobby. The standard room is comfortable. The concierge lounge food is nice. The bed was softer than in other Marriotts we stayed in. The service was great which is the...More

Thank Phrogtours
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Dear Phrogtours, Thank you for your great review of the Houston Marriott West Loop by The Galleria. We are glad to know you enjoyed the comfort of your room and like our wonderful service! It was our pleasure accommodating you, and we look forward to...More

Reviewed 2 weeks ago

The Hotel staff is friendly and very welcoming. The welcome greeting by Coquisee was the best. Our room was very spacious and clean. The bed and pillows felt like heaven. Will definitely book this hotel again.More

1  Thank Toniece D
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Dear Toniece, It was a pleasure to welcome you to the Houston Marriott West Loop by The Galleria. Thank you for mentioning how much you enjoyed our hospitality. We work hard to create a comfortable and friendly atmosphere, so we're happy you experienced that during...More

Reviewed 2 weeks ago via mobile

I stayed here on business with a number of clients and colleagues and was really impressed with the helpfulness of the staff. When I arrived, they told me they had a shuttle that would take us wherever we needed to go within 3 miles, and...More

Thank Jen K
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 2 weeks ago

Dear Jen K, Thank you for evaluating your stay at the Houston Marriott West Loop by The Galleria. We appreciate you mentioning our convenient location and facilities. We look forward to welcoming you back soon. Brandon Danner Director of Hotel Operations

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$126 - $287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$126 - $287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (134)
Room & Suite (130)
Dining (32)
Pool & Beach (20)
Amenities (48)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
sidmkm
March 6, 2018|
AnswerShow all 2 answers
Response from jurassica p | Reviewed this property |
Yes.
0
Votes
SC101112
January 11, 2018|
Answer
Response from Brandon D | Property representative |
Thank you for reaching out to us. We do not have airport shuttle service at the hotel. However, we do offer a complimentary shuttle that will take guests within a 3 mile radius of hotel.
1
Vote
Jojy Z
April 27, 2017|
AnswerShow all 6 answers
Response from Catharine D | Reviewed this property |
unless you have status you have to pay..
0
Votes
Room Tips
"Handicap accessible rooms are very spacious"
Read review
"Visit the bar and have Misty pour you a drink, she will have you smile"
Read review
"Don't really know"
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"11, 12 and 14 are best floors"
Read review
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