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Houston Marriott West Loop by The Galleria

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Traveler (131)
Room & Suite (130)
Dining (32)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible3%
Travelers talk about
“misty blue”(9 reviews)
“front desk”(101 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from Houston Marriott West Loop by The Galleria
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Offers from Houston Marriott West Loop by The Galleria
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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750 results
Traveler rating
405
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LanguageEnglish
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405
201
84
35
25
Show reviews that mention
All reviewsthe concierge loungemisty bluefront deskgalleria areaevery weekself parkroom servicevalet parkingthe hotel offersbusiness travelergreat customer servicethe entire staffshuttle servicethe room was niceking bedhotel staffchecking in
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1 - 5 of 750 reviews
Reviewed 1 week ago via mobile

Evening buffet service on the 12th floor was fantastic, especially with ? Amber? Silvia provided excellent room service. Exercise room could use clean yoga mats and a foam roller. Swimming pool very clean and rooms nice.More

Thank cath12342468
Response from Brandon D, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Good morning cath12342468 We are very excited that you joined us for the Houston River Oaks tennis tournament this year. This is definitely an annual event we look forward to hosting each year. Thank you for your kind words in regards to the service provided...More

Reviewed 2 weeks ago

Was a nice place to relax, catch up on sports, and enjoy drinks and dinner! Thanks for the hospitality and smiles! Great location and nice lobby. Close to the Galleria and major highways making travel easy.More

Thank mratanas
Response from Brandon D, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Good afternoon mratanas We are excited to hear you had a great experience with us at the Houston Marriott West Loop. We definitely take a great deal of pride in the service we provide to our guests. Our newly designed lobby and restaurant does provide...More

Reviewed 2 weeks ago

We arrived Friday evening and were greeted by a wonderful gentlemen (had a beard, black glasses) who was very friendly. Acknowledged our Elite status, told us about the club level we would have access to for snacks and beverages and that because breakfast was not...More

Thank kjaros07
Response from Brandon D, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Good afternoon kjaros07 Thank you for sharing with us the experience you encountered when arriving to our hotel. Rince and Josh provide exceptional service to our guests and they are a huge reason guests continue to stay with us. As you mentioned, our hotel has...More

Reviewed 4 weeks ago via mobile

This hotel is great for business but it’s the staff that sets it apart from other hotels. From the concierge lounge to the bar, this is a great place to stay. Be sure to look for Misty Blue at the bar. Outstanding service!More

Thank chasjgee
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 4 weeks ago

Dear chasjgee, Here at the Houston Marriott West Loop by The Galleria, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. My staff will be pleased to hear your compliments. It was a pleasure serving...More

Reviewed 4 weeks ago

We loved our stay at this location. The staff were very attentive and helpful. The security guard, Coquisee, even played with our girls and had cookies and mild delivered to our room for them after their swim in the heated indoor pool. Thanks for making...More

Thank Brittney P
Response from Brandon D, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Good afternoon Brittney P It is great to see that Coquisee provided such memorable service to you and your family. Coquisee is a true asset to our hotel and we appreciate all she does for our guests. The next time you are in town please...More

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Best Value Properties in Houston, TX
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$139 - $365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$139 - $365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (131)
Room & Suite (130)
Dining (32)
Pool & Beach (20)
Amenities (48)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
sidmkm
March 6, 2018|
Answer
Response from Ovation8 | Reviewed this property |
no
0
Votes
SC101112
January 11, 2018|
Answer
Response from Brandon D | Property representative |
Thank you for reaching out to us. We do not have airport shuttle service at the hotel. However, we do offer a complimentary shuttle that will take guests within a 3 mile radius of hotel.
1
Vote
Jojy Z
April 27, 2017|
AnswerShow all 6 answers
Response from Catharine D | Reviewed this property |
unless you have status you have to pay..
0
Votes
Room Tips
"Visit the bar and have Misty pour you a drink, she will have you smile"
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"Don't really know"
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"11, 12 and 14 are best floors"
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"stay on the club lounge floor"
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