We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Houston Marriott West Loop by The Galleria

Show Prices
#72 of 500 Hotels in Houston
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Houston Marriott West Loop by The Galleria
Houston Marriott West Loop by The Galleria
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

596 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 573: English reviews
Houston, Texas
Reviewed 2 days ago NEW

Amber is awesome and extremely personable, Recently was at another Marriott in Katy, TX and wont go back as concierge was nothing like you have here! Always nice when you are in concierge and Amber knows you and speaks with you.

 Report
Helpful?
Thank kevinpri0r
Reviewed 1 week ago NEWvia mobile

The front desk lady was not friendly. Always seemed bothered when she was approached. I would say maybe she was ready for a break.. but it was not busy at all & our needs were simple. The phone in the room says 'at your service' so when I call asking for an extra towel or how to locate vending (...

 Report
Helpful?
Thank Courtney K
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Thank you very much for sharing your experiences with us during you stay with us. First off, I would like to sincerely apologize for any poor service that was provided by any member of our team. We expect all our members of our team to provide exceptional service, and when this does not take place we ensure any matters are...

Reviewed 1 week ago

I have stayed at this hotel many times, and they continue to offer great service, nice breakfast, friendly staff, and good gym and indoor pool. My family and I will continue to stay at this property whenever we have occassion to be in Houston.

 Report
Helpful?
Thank Rodney S
New York City, New York
Reviewed 4 weeks ago

I recently stayed at this property for the first time. Typically, I stay at Hilton's, but I also have gold status at Marriott and I was able to get a good deal on this hotel. The staff is very helpful and kind. The lobby looks very modern, and clean. Unfortunately, that's where the positive items end. The guest rooms are...

 Report
Helpful?
2Thank ChadNYC212
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

ChadNYC212 Thank you for taking the time out of your day to provide our hotel feedback about your most recent stay with us. It is always greatly appreciated to receive valuable information in regards to each of our guest's stays. I would like to thank you for your comments in regards to the kindness and helpfulness of our staff. In...

Sioux Falls, South Dakota
Reviewed 4 weeks ago via mobile

Nothing is particularly wrong about the hotel, however my stay is completely forgettable. The room was tight, but the location isn't bad. I self-parked for 19 dollars per day, which may be the average rate in this area but I'm not sure. The reception staff were very pleasant and assisted me in getting a delivery pizza late at night. The...

 Report
Helpful?
Thank Chris L
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Thank you for your comments in regards to your stay with us. Your kind words in regards to the service provided by our reception staff is greatly appreciated. The location of the hotel is definitely ideal for easy access to major Houston freeways and for guests looking to visit the Galleria Mall for some shopping. Our parking rates are also...

Reviewed October 23, 2016 via mobile

I booked this blindly on Priceline name your own price. It was worth the price I paid but definitely nothing fancy. It's an older building that attempted to update the rooms as best they could. It's right off the highway and easy to find. There was a self parking fee of $20-25/day. My view from the room was of the...

 Report
Helpful?
Thank Terry D
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Greatly appreciate your feedback in regards to your stay with us. I do hope during your next visit you will try our hotel restaurant as we did complete a Lobby, Restaurant, and Meeting Space renovation recently. It is definitely a lengthy walk to the Galleria Mall from our hotel, but we do offer a complimentary shuttle to transport our hotel...

Graham
Reviewed October 20, 2016 via mobile

I came down for a conference. My very first stay at this hotel and the reservation desk didn't even greet you with a smile. Unlike most hotels, they charge you upfront for damages instead at the end of your stay. Which I never heard of. Make sure you have your confirmation because they wanted to charge me again. I find...

 Report
Helpful?
Thank Jamie M
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Thank you very much for sharing your feedback with us. However, I apologize that it was not an enjoyable stay for the most part. We definitely pride ourselves on the service we provide, and when we hear of service that does not meet our expectations or the expectations of our guests it is definitely disappointing. We also ensure that we...

Los Angeles, California
Reviewed October 19, 2016

Maybe this hotel deserved a "certificate of excellence" at some point but not anymore. I PRE-PAID a hotel room at this hotel while attending a conference in Houston this week. For TWO nights IN A ROW I arrived after 9pm after long days of business meetings, they told me they had oversold the hotel. I was shipped off in a...

 Report
Helpful?
Thank Julie W
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Please accept my sincere apologies for the experience you encountered during your most recent stay with us at the Houston Marriott West Loop. This is definitely not the experience we want our guests to encounter or the lasting impression we want a guest to have of our hotel. I know you have been in communication with a member of our...

Sanford, Florida
Reviewed September 30, 2016

Nice hotel, . Big Parking . Confort . The people is nice . I had one week . Close to restaurants.The we had a great time at the hotel. The excellent treatment, Breakfast Special, Very clean rooms. Back at any time. . Variety of food in the restaurant.

 Report
Helpful?
Thank heber L
Reviewed September 25, 2016

Stayed at this hotel for 2 nights. Big hotel with Fancy lobby and renovated dining area. Close to restaurants. Its right across free way so location is good. As soon as you get to the floors, you can tell that hotel is old and dated. Although hallway smelled fresh but as soon I entered the room I could smell something...

 Report
Helpful?
Thank Samit K
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Thank you very much for your valuable feedback. First off, I would like to apologize for the numerous inconveniences you experienced. From your key issues, response of our hotel staff, bed comfort, to your bathroom functionality, please accept my sincere apologies. Based on your feedback, it appears to have been just one thing after another. This is by no means...

Questions? Get answers from hotel staff and past guests. Ask a question

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (115)
Viewed
Dining (10)
Viewed
Bathroom (8)
Viewed
Room/Suite (33)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (52)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (200)
Viewed
Amenities (48)
Viewed
Hospitality Suite (50)
Viewed
Pool (14)
Viewed
Dining (22)
Viewed
The Hotel (41)
Viewed
Two Double Bedroom (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (6)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Houston hotels
Great Uptown
JW Marriott Houston
JW Marriott Houston
#32 of 500 in Houston
756 reviews
Great Uptown
Hyatt Regency Houston/Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Sheraton Suites Houston Near The Galleria
Great Uptown
Hampton Inn Houston - Near The Galleria
Great Uptown
Hilton Houston Post Oak
Hilton Houston Post Oak
#69 of 500 in Houston
1,089 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Fairways Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Upscale hotel with shuttle service to the Galleria and many of Houston's finest restaurants, clubs and shops. Come relax at our hotel with our indoor pool and sauna. ... more   less 

Additional Information about Houston Marriott West Loop by The Galleria

Address: 1750 West Loop S, Houston, TX 77027-3004
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $117 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Houston Marriott West Loop by The Galleria 4*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Odigeo, HotelsforEveryone, Expedia, Travelocity, Priceline and Jetsetter so you can book your Houston Marriott West Loop by The Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Houston Marriott West Loop By The Galleria Hotel Houston
Marriott Houston
Hotel Style:
#11 Business Hotel in Houston
#26 Luxury Hotel in Houston
#63 Family Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Houston Marriott West Loop by The Galleria staff and other travelers.
4 questions
Ask a question
Riverdale, Georgia
over a year ago
Los Angeles, California
3 months ago
4 months ago
Irvine, California
over a year ago

See all questions (4)

Questions? Get answers from Houston Marriott West Loop by The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high floor. Also, ask for a larger room, because some of the rooms are tiny! Ask for a room not facing the highway.”
 of 5 bubbles ChadNYC212, 4 weeks ago | Read review
“Hotel is only cosmetically good but functionally its poor. Marriott used to be great not anymore. Get something else.”
 of 5 bubbles 955samitk, Sep 25, 2016 | Read review
“Higher level rooms are always good away from the elevators.”
 of 5 bubbles TravelerC55, Sep 7, 2016 | Read review
“they have quiet times posted on each floor. Get a corner room”
 of 5 bubbles 753tracyh, Jun 27, 2016 | Read review
“Evry rooms aré similar”
 of 5 bubbles kathryn254, Jun 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay