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Houston Marriott West Loop by The Galleria

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1750 West Loop S, Houston, TX 77027-3004
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (185)
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Panoramas (13)
Room & Suite (157)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Houston Marriott West Loop by The Galleria
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 603 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Be in the center of it all at Houston Marriott West Loop by the Galleria. Easily accessible from I-610, our impeccable Uptown Houston location near the Galleria, is your doorway to infamous shopping, dining, bars, and nightlife. Our expansive Greatroom offers free WiFi and a place to gather with friends, family, or colleagues before your Houston excursion or after a day of meetings in our 22,196 sq ft of event space. Keep up your routine at our 24-hour fitness center, equipped with Peloton, splash in our indoor atrium pool, and let the light in through the floor-to-ceiling windows in your guestroom. Stimulate your taste buds with reinvented Southwestern cuisine at our signature restaurant, 17Fifty Bistro, open for breakfast. For exceptional outdoor dining and shopping, stroll over to Uptown Park, River Oaks District or Highland Village. Run, golf, cycle, or hike through the Arboretum at Houston's revitalized Memorial Park, just minutes away. Travel brilliantly at our Uptown Houston hotel.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Parking garage
Paid wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Hotel links
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Popular mentions
Eoghan O Sullivan wrote a review Jun 2021
Austin, Texas9 contributions
Nice hotel with a great location. Although it's a JW Marriott it did not feel like some of the other JWs in the chain, it seemed to lack the special feeling you expect from a JW. Lobby and other commons areas were very nice. Bar and restaurant area was just alright, bar also closed at 11pm which was early for a Friday. Room was a good size and nicely decorated. However, walls did seem to be a bit thin and for some reason the door to the room had a massive gap to the floor.
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Date of stay: June 2021Trip type: Traveled as a couple
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GPFarms wrote a review May 2021
Grosse Pointe Farms, Michigan188 contributions92 helpful votes
We have been staying at this JW for the past 2 years, with always great success. Even during all the Covid times, the JW did a great job. Recently, we were able to visit the re-opened Executive Lounge and Delia was there, all smiles and very helpful. It is great to see our FAVORITE employees coming back to JW, which is a family by itself. Great checkin service, Valet service SUPER....THANKS.....
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Date of stay: May 2021
Rooms
Location
Service
Trip type: Traveled on business
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wgriffith61 wrote a review Mar 2021
Chicago, Illinois2 contributions
I stayed at the property for 2 nights this past week. To begin with, the hotel is all but shut down due to COVID which was not disclosed in advance. I arrived from Chicago only to find all restaurants, bars etc were closed until further notice. The day I departed I arrived at the airport and realized that I had left my IPHONE 12 Pro Max Speed charger at the property. I called immediately and I was told that they would check my room and call me right back. Guess what, NO call back. I called 1 1/2 hours later and I was told that Marriott no longer ships personal items back to customers. My wife and I are long time Marriott and Bonvoy Chase Credit card members. We have stayed at Marriott properties worldwide and were shocked. I asked the Food and Beverage Manager if I coould speak to the GM and he told me he would have that person call me back. Fast forward, Saturday 3.20.2021. My wife called to follow-up and a girl named Kend... said she would look into the matter and call her back by 3:00pm. 4:45 no call back so my wife called the property again and was given the run around. She left a message for a call back. All this for my charger. We are looking to retrieve it because of the cost. The new chargers for the iphone are $40+. BTW: the cost to stay per night is $200 so we do not feel the expectation that the property be return via USPS is an unreasonable expectation. Ironically the employee also told my wife that they do not have access to the USPS. Huh? One has to think the USPS drops mail on a daily basis to the property!!! During the 4th (last) call my wife was told the property doesnt have a General Manager. Why was i not told this during the 2 calls I placed to the property. Based on the runaround and poor service received, we would not recommend staying at this property. At the very least, I would suggest waiting until proper management is rehired and customer service is reinstated.
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Date of stay: March 2021
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Trip type: Traveled on business
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Krystal C wrote a review Feb 2021
San Francisco, California4 contributions4 helpful votes
Recently stayed here for a last minute weekend trip. There weren't many available hotel options, as this was right after the Winter Storm. When I arrived to the hotel I was impressed by the lobby and everything seemed clean and modern. My room was the complete opposite. EVERYTHING in the room felt old and dated. The bathroom, the walls, the technology / tv - remote. The lighting was poor, the shower pressure was weak and the toilet consistently had issues flushing. This definitely did not feel like a 4-star hotel. It felt like this was a old hotel with a renovated lobby area. Overall my experience was less than average and the hotel is decent at best. I came across a couple nice employees that were pleasant and helpful. I will never stay here again.
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Date of stay: February 2021
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Ana F wrote a review Dec 2020
1 contribution
I have frequented this hotel for the past 7 years, while the facility itself can use some updates, the staff and level of service exceeds all expectations. To start off, front desk personnel are more than accommodating. Rince, Ahmed and pata are great! My children love Rince and are always so excited to see him and he welcomes them like family. Mimi and Sylvia at Starbucks are amazing alway providing fast, friendly service. It was so great to stay at this hotel again. We haven’t traveled since covid and my family couldn’t be more comfortable and feel more at home than at this hotel and it is all due to the STAFF. So please take note they staff is beyond amazing and if management sees this, please reward them. They are the reason we are platinum lifetime members!
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Date of stay: December 2020Trip type: Traveled with family
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PRICE RANGE
$137 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
houston marriott west loop by the galleria hotel houston, marriott houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
301
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Frequently Asked Questions about Houston Marriott West Loop by The Galleria
Which popular attractions are close to Houston Marriott West Loop by The Galleria?
Nearby attractions include Ice at the Galleria (0.4 miles), IPIC - Houston (0.5 miles), and Rooftop Cinema Club (0.3 miles).
What are some of the property amenities at Houston Marriott West Loop by The Galleria?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
What food & drink options are available at Houston Marriott West Loop by The Galleria?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Houston Marriott West Loop by The Galleria?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Houston Marriott West Loop by The Galleria?
Conveniently located restaurants include Masraff's, Kenny & Ziggy's New York Deli, and Steak 48.
Are there opportunities to exercise at Houston Marriott West Loop by The Galleria?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Houston Marriott West Loop by The Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Does Houston Marriott West Loop by The Galleria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Houston Marriott West Loop by The Galleria?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (2.2 miles), Buffalo Bayou Park Cistern (4.9 miles), and Rienzi Mansion (2.5 miles).
Is Houston Marriott West Loop by The Galleria accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.