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JW Marriott Houston

#40 of 488 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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5150 Westheimer Road, Houston, TX 77056
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702 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Tripoli, Libya
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The accommodation was Comfortable Regarding to the Room and Location special for Shopping and business center but there is an problem for the the breakfast it was non-diversified and the Pots somewhat was not cleaned well the room service was Collaborators.

Helpful?
1 Thank Abu Yousuf E
Dallas, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have made several leisure trips to Houston in the past few years and I have to admit that this has been the best stay yet. Our original plan was to stay one day at the JW Marriott and then stay at a hotel in Galveston because we planned to visit the beach. However, we loved the hotel so much... More 

Helpful?
Thank Ashley D
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were on a date night, without the kids. Kirstin at the front desk exemplified service the entire time, from the warm welcome (came around the desk to great us), to helping us find a quiet room with a great view....she even sent up champagne and strawberries - what a surprise! The room was recently remodeled, modern... More 

Helpful?
Thank Will D
Austin, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

JW Marriott Houston was very nice. The location was great. Staff very friendly even brought a bucket of ice cream out to the pool for all to enjoy, no charge. I highly recommend the hotel. Parking is underground.

Helpful?
Thank T R
Austin, Texas
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a surprisingly small/ compact hotel located in the heart of uptown on Westheimer. I like this as it made for a very quiet stay. The floors are compact and so you do not have endless corridors between the elevator and your room. The rooms have been renovated and are appointed in a fresh, transitional style. We had a... More 

Helpful?
Thank 37Frequenttraveler
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear 37Frequenttraveler, Thank you for taking the time to leave us a review. We are pleased to hear that you have enjoyed hotel, location and the services offered. We look forward to serving you again whenever your travels bring you back to Houston. Kind regards, Mina More 

San Antonio, Texas
Level Contributor
405 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights in separate different rooms, one king and one double-queen, using reward certificates for platinum membership. The rooms are nice, clean and well appointed, as well as great sleep quality. The two big disappointments for myself were the mosquitos hanging out by the check in at the front desk. I was wearing shorts and sweating a little as... More 

Helpful?
Thank RetiredArmyRANGER
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We were in town for two days to see the soccer final between the USA and Argentina. Upon arriving, we were greeted by the friendly staff who upgraded our room to a small suite because of our Gold status. A staff member gave a my youngest son a cute Teddy Bear, that he loved. Our room was nice, a little... More 

Helpful?
2 Thank Antonella F
San Francisco, California
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff is exceedingly friendly and make you feel at home. I get the feeling they have a lot of business travelers who are regulars. The rooms are nice and clean. Conveniently located across from the Galleria.

Helpful?
Thank KsueP
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear KsueP, Thank you for taking the time to leave is us a review. We are happy to hear that the staff was exceedingly friend and made you feel at home. We have shared your feedback with the team and look forward to serving you again whenever your travels bring you back to Houston. Kind regards, Mina More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

As I've come to expect from all JW Marriott Hotels, I am whisked away from all the unpleasantness of the day as soon as I arrive. I drive up, was greeted warmly and my bags were quickly unloaded as I happily hand over my car keys. Glad to be away from the harrowing traffic jam that seems to engulf every... More 

Helpful?
3 Thank Nan L
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear leeslight, Thank you for taking the time to leave us a review. We appreciate all of your feedback and are pleased to know that your overall stay was good and that the staff was what made the difference. We sincerely apologize for the issues your experienced during your stay. We have shared your feedback with the team in our... More 

Santa Fe, New Mexico
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in a great location and walking distance (across the street) from The Galleria (a high end mall with good restaurants and great shopping). Additional restaurants surround the hotel, and the hotel's room service is pretty decent as well. The amenities in the room are to be expected and nice. The only valets are a bit slow (I... More 

Helpful?
Thank Katelyn S
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear Katelyn S, Thank you for taking the time to leave us a review. It is great to hear that you enjoyed your stay the location of the hotel and staff. We sincerely apologize for service provided by valet. We have shared your feedback with the appropriate team to ensure those incidents do not occur in the future. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Road, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $126 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Houston 4.5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Hotel Style:
#13 Green Hotel in Houston
#19 Luxury Hotel in Houston
#51 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
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