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JW Marriott Houston

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#40 of 489 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Houston
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715 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A luxury hotel located across the street from the Galleria Shopping Mall. We had a nice one night stay in this hotel post cruise. The parking was as you would expect in any metropolitan area a little pricey, but the valet was very good. There was a courtesy shuttle that was very accommodating and transported our family to a restaurant... More 

Helpful?
Thank Migs41
College Station, Texas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Can't say one negative thing about it.. Classy, friendly staff, luxurious, convenient.. U name it .. Book with confidence.. They really do go out of their way to make ur stay pleasant. You go to the lobby, you smell cleanliness and you get greeted by friendly staff. Special thanks to Kevin from front desk and barbra from the concierge

Helpful?
Thank Al E
Monterrey, Mexico
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staying here for a 4-day conference and everything is great except for the weather. But it's a good hotel for staying indoors. The desk staff, South Coast restaurant staff (Lucilda), lobby bar wait staff, everyone gets a shout out. The room is comfortable and attractive, newly refurbished, and the food is delicious! Try the margherita flat (pizza). Only two complaints:... More 

Helpful?
Thank Thomas S
Huntsville, Texas
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful luxury hotel across the street from the Galleria. If you're in Houston to shop this is the place you want to stay to relax. Staff is always there to meet your every need. The room was great with a large bathroom and a pretty view of the city.

Helpful?
Thank christinet545
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I'm curreny staying at this hotel and am loving it. The room is compatible to its price. Not very large but not small either. Bathroom is a plus. Large and well lit, which I really appreciate. Staff is very friendly and helpful. They do go the extra mile to please you. The only reason I'm not giving it 5 stars... More 

Helpful?
Thank Ely T O
New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Currently staying in hotel. Love each day spent here. Staff is worthy of appreciation and are extremely caring. Serving staff at concierge lounge are brilliant and go an extra mile to make you feel comfortable. In short its a home away from home!

Helpful?
Thank rotaract_rahul
Trinidad
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wanted to stay at this property because of its location. It is directly opposite to Saks fifth avenue at the Galleria mall, which was ideal for shopping. The hotel is big, well kept, with a very spacious lobby. All staff members I interacted with from front desk, to bell staff, even housekeeping were very warm and friendly. They really... More 

Helpful?
Thank pinklady1177
Austin, Texas
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this property intermittently over the years, and this time I unexpectedly ended up with it after using one of the "opaque" online booking sites. It'd been a few years since my last visit, but earlier this year I stayed at the all-new JW in downtown Houston and was flat-out *floored* by it. Granted, the downtown hotel is... More 

Helpful?
2 Thank Jeff K
Aruba
Level Contributor
153 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is most definitely not at JW standards...bathrooms, rooms,accessories all standard...even the facilities are not impressive...I would not recommend others to pay premium for an average Marriott like standard hotel...the location is top, in front of Galleria, but that is all

Helpful?
2 Thank Tariq W
Derek E, General Manager at JW Marriott Houston, responded to this review

Dear Tariq W, Thank you for taking the time to share your feedback regarding your recent stay with us, I appreciate the feedback. We are very proud to be part of the JW Brand and as such welcome feedback on ways we can continue to build of the great traditions we have. I will be sharing your comments with our... More 

Fort Worth, Texas
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at the JW Marriott due to our son flying out of Houston the next morning. What a lovely hotel. Beautiful lobby and room. The beds, sheets and towels were excellent quality. The best part was the friendly staff. Everyone we spoke with was helpful.

Helpful?
Thank HawaiiFan1021
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear HawaiiFan1021, Thank you for taking the time to leave us a review. It is great to hear that you enjoyed your stay, room and the amenities. We are especially thrilled to know how wonderful the staff was. We look forward to serving you again whenever your travels bring you back to Houston. Kind regards, Mina More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Rd, Houston, TX 77056-5506
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $132 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Houston 4.5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Hotel Style:
#13 Green Hotel in Houston
#19 Luxury Hotel in Houston
#51 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
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