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JW Marriott Houston

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#33 of 500 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Houston
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757 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Birmingham, Alabama
Reviewed 2 days ago NEW

This is a great place to stay in Houston. The only challenge is that it is about a 7 or 8 block walk to the Convention Center which appears to be the center of most activity in downtown for visitors. The area is safe and the walk is pleasant but it is a little way. The rooms are really nice-...

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Helpful?
Thank Jeffrey B
Elk City, Oklahoma
Reviewed 1 week ago

The room itself, lobby, and amenities were extremely nice. Staff were friendly and helpful. The price of the actual room was a little steep but not over exaggerated. The prices in the lobby bar and restaurant were ridiculous! The whole area was overpriced. For the price of 1 beer in the lobby, I was able to walk around the corner...

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1Thank TexinOkie
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for taking the time to comment on your recent stay at the JW Marriott Houston. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience. Sincerely, Brenda Carley Executive Administrative Assistant JW Marriott brenda.carley@marriott.com

Lionville, Pennsylvania, United States
Reviewed 1 week ago

We were in Houston for a wedding. This hotel is in the middle of everything. We were within walking distance of a GIGANTIC mall ~ complete with an ice skating rink, as well as may local attractions. Onsite self parking is available, for $25 per day, but this was also very handy. The rooms are clean and the bathrooms large...

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Helpful?
Thank Anna J
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again...

Detroit, Michigan
Reviewed 2 weeks ago

Great location with nice clean room. Concierge was most helpful with securing me a restaurant reservation. After Barb learned that we were there celebrating our Anniversary, she surprised us with complimentary champagne and strawberries. A very nice added touch to our stay.

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Helpful?
Thank klee30
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Reviewed 2 weeks ago via mobile

This is my second stay at this hotel, and the experience was as good as my first. A very friendly staff and great location make this one of my go to hotels! The rooms are nice and updated, and well presented. Although I didn't eat dinner at the restaurant, the in-room dining was very good and timely. Located across from...

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Helpful?
Thank Bill D
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Houston, Texas
Reviewed 2 weeks ago via mobile

My husband and I try to come here every year for a long weekend to celebrate our anniversary since this is where we came on our wedding night. The employees are always so nice and the room always clean. We request the same room each year and our request is granted everytime with no hesitation. You can't beat the location...

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Helpful?
Thank KaciB123
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

San Francisco, California
Reviewed 3 weeks ago via mobile

Great hotel, excellent service, newly renovated rooms, you need to book an executive room, the concierge lounge deserves every extra dollar, great selection and buffet for both breakfast and hord-d'ouevre

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Thank Sabbours
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Ohio
Reviewed 3 weeks ago via mobile

The room was very clean, the staff was extremely helpful, and the food in the concierge lounge was excellent. The hotel is also located within walking distance of several excellent restaurants. Also worth noting the hotel internet service was very fast. I wish more hotel could follow suit.

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Helpful?
Thank Mark C
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Houston, Texas
Reviewed 3 weeks ago via mobile

Second time staying here. Really nice visit again. We had a nice corner room with views (one of the windows was extremely dirty ). We got a really nice surprise of champagne and Chocolate covered strawberries. Free breakfast at south west grill was delicious. I have to say that I'm becoming a fan of this location. Thinking about booking for...

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Thank SNJ1
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Baltimore, Maryland
Reviewed 3 weeks ago via mobile

A flawless stay. We were here for work, I directed a full day continuing medical education program and stayed the night before and after. My wife accompanied me on this trip. Check-in was easy, no lines. Courteous service. We were just a ted bit sad we didn't get a higher floor (i come to the same hotel every year for...

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Thank MariZoli
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Rd, Houston, TX 77056-5506
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $126 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Houston 4.5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Hotel Style:
#12 Green Hotel in Houston
#18 Luxury Hotel in Houston
#51 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Houston staff and other travelers.
3 questions
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Questions? Get answers from JW Marriott Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with galleria view”
 of 5 bubbles rasheda917, Oct 26, 2016 | Read review
“ask for a 15th -21st floor with a view”
 of 5 bubbles mmoss79, Oct 17, 2016 | Read review
“Upper floors have a great view of the Galleria area and/or Downtown”
 of 5 bubbles hunt4414, Oct 12, 2016 | Read review
“Rooms at the end of the hallways are corner rooms with nice views in two direction”
 of 5 bubbles kirker, Aug 5, 2016 | Read review
“Great view of Westheimer and across the street from the Galleria Mall”
 of 5 bubbles 588ashleyd, Jul 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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