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    JW Marriott Houston

    5150 Westheimer Road, Houston, TX 77056
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    10/1/2017 10/2/2017
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    $229
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    Traveler (238)
    Room & Suite (176)
    Dining (45)
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    Overview
    • Excellent45%
    • Very good34%
    • Average15%
    • Poor3%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.5 Star Hotel
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (886)
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    1 - 5 of 804 reviews

    Reviewed 2 days ago via mobile

    Delia at the concierge was amazing and very friendly. Shawlee Yin and the lady that works with her were amazing as well and Barbara at the lobby helped us with the parking issues. We could not find our car and she took the tine to...More

    Thank Antonia V
    Response from Brenda C, Manager at JW Marriott HoustonResponded yesterday

    Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...More

    Reviewed 2 weeks ago

    I travel and always in many hotels same category and in this Marriott was the worst experience ever. I had the house keeping walking on me naked, every housekeeping should always knock and say housekeeping, not just walk in, extremely disrespectful. Furthermore they did the...More

    Thank Diana C
    Response from Brenda C, Manager at JW Marriott HoustonResponded 1 week ago

    Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the JW Marriott Houston, I appreciate your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More

    Reviewed 2 weeks ago

    The employees at the Starbucks here are so friendly. Kindall was working while I was there and she was really kind and helpful! No matter what time of the day it was, the employees were fantastic. Thank you to an excellent location!More

    1  Thank S1223PRdang
    Response from Brenda C, Manager at JW Marriott HoustonResponded 2 weeks ago

    Thanks so much for your wonderful comments. Kindall is a gem!. We are committed in providing a memorable experience with exceptional service. I hope to have an opportunity to see you again us whenever your travels bring you back to Houston. Sincerely, Brenda Carley Executive...More

    Reviewed 3 weeks ago

    Yesterday, in the middle of the night, our neighborhood was called for emergency mandatory evacuation due to flooding in our area. At the very last minute, we were able to reserve one of a few rooms that was left at JW Marriott. We just packed...More

    1  Thank Pecanworldtraveler
    Response from Brenda C, Manager at JW Marriott HoustonResponded 2 weeks ago

    Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...More

    Reviewed 3 weeks ago via mobile

    Nice hotel in the galleria area. Hotel were flexible with us when we became stranded by hurricane harvey. Staff were so friendly and accomadating. Special mention for our waitress Loucinda, she was very friendly and helpful... all the staff were amazing. Really appreciate everything!! Thank...More

    1  Thank Michael M
    Response from Brenda C, Manager at JW Marriott HoustonResponded 3 weeks ago

    Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...More

    Royal Sonesta Houston Galleria
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    Hotel Derek Houston Galleria
    1,243 reviews
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • $173 - $334 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Green Hotel in Houston
    • #17 Luxury Hotel in Houston
    • #51 Family Hotel in Houston
    • #61 Business Hotel in Houston
    • #63 Romantic Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 514
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Travelocity, Expedia, Priceline, Orbitz, Booking.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelsforEveryone and getaroom.com so you can book your JW Marriott Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Jw Marriott Houston Hotel Houston ,
    • Jw Marriott Hotel Houston ,
    • Marriott Houston ,
    • Houston Marriott
    Add Photo Photos
    Traveler (238)
    Room & Suite (176)
    Dining (45)
    Pool & Beach (32)
    Hotel & Grounds (196)
    Bathroom (20)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andrea W
    April 30, 2017|
    AnswerShow all 12 answers
    Response from Brenda C | Property representative |
    Yes, you do have to cross Westheimer Rd. There are a some of cross walks at the corner at the red lights.
    0
    Votes
    MadCool
    February 15, 2016|
    AnswerShow all 4 answers
    Response from 969MariaO | Reviewed this property |
    I'm pretty sure you can
    0
    Votes
    CRUISEREADER
    July 6, 2015|
    AnswerShow all 7 answers
    Response from jackarch | Reviewed this property |
    I don't know about the beds, but the mall is right across the street so there's no need for a shuttle. I didn't even know they had one!
    0
    Votes
    Room Tips
    "Any room where the service does not walk in on the guest sand always knock the door"
    Read review
    "A higher floor gives you a better perspective of the surrounding area"
    Read review
    "walls a little thin but not loud at all, great views, spacious!"
    Read review
    "get concierge room if you want free dinner and breakfast"
    Read review
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