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JW Marriott Houston

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#33 of 492 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Houston
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727 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Houston, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The food at this hotel is outstanding. I could not believe it was "hotel" food. It was better than most nice, expensive restaurants. We had caesar salad for an appetizer that was great. We had roasted chicken that was excellent and perfect. Also, the dessert, chocolate mousse was one of the best I've ever had and that includes the desserts... More 

Helpful?
Thank billandmarva123
Houston
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I checked in and were promptly greeted by several people and were quickly checked in to a nice room on a high floor. We enjoyed our stay. Very convenient to restaurants and shopping in the Galleria. The lady cleaning the room next to us, Catherine, was very welcoming and pleasant.

Helpful?
Thank HoustonTexasDad
Houston, Texas
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is nicely run. Regular rooms are small so upgraded at desk for $89+tax to a suite. Nice 42" LG flatscreen tv, beautiful bathroom with nice shower, grear water heat and pressure too! The suite was nice with a seating area but not huge, nice restroom, and nice accents. There was a big piece of cardboard over the air vent... More 

Helpful?
Thank Jermaine H
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic hotel overall. Everything I expect from a JW in terms of service, quality, and amenities. Really like the fitness center, it has plenty of room, plenty of equipment, and an indoor/outdoor pool as well as rooftop (5th floor) patio area. Concierge lounge is very good as well. Omelette station, good coffee machines, etc. Smoked salmon would be a plus... More 

Helpful?
Thank Charles C
Frankfurt Am Main, Deutschland
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel has a large welcoming lobby with lots if fresh flowers. Members of staff greet you friendly and offer help at all times. Their attitude and outer apperance is immaculate. And so is the interior design: modern and stylish, very un-American as tasteful and not overloaded with decoration. Rooms are full of natural light, large and comfortable. Same applies... More 

Helpful?
Thank Nina_Black
Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The customer service at this Marriott location is terrific. The Galleria Mall is directly across the street, giving access to lots of shopping & dining, with many other Houston locations in easy reach. The accommodations themselves were spacious, perfectly clean, and tasteful.

Helpful?
Thank renaissancegal45
Haifa, Israel
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My third time at this hotel. In Houston for business. Hotel is very well located with easy access to most locations. Staff is very attentive and helpful Rooms are spacious, clean and well equipped. Highly recommended. Will definitely be back!!

Helpful?
1 Thank YoniEssakow
Cincinnati, Ohio
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jw is another gem of the Marriott chain. although most if not all of the Marriott brands are fine hotels. This property is very nice, location , location, and yes location. If shopping is on the menu, then the galleria is right across the street. They have a nice pool area, they have a nice bar area, they have an... More 

Helpful?
1 Thank Harold T
Lake Charles, Louisiana
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a doctors visit for one night. Very nice hotel with comfortable beds and a large bathroom. My wife loved the lighted mirror in the bathroom. Got a good deal on room and will definitely stay here again.

Helpful?
Thank Troy D
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear Troy D, Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed the hotel found the beds comfortable and the bathroom large. We look forward to serving you again whenever your travels bring you back to Houston. Kind regards, Mina More 

All over
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very impressed with the location, staff and cleanliness. Only one issue that prevented me giving it 5 stars. They are still charging for internet, and that is just not smart. I understand it is a JW Marriott issue, not just this location. I got it for free due to being a silver member but this policy is very outdated. Highly... More 

Helpful?
Thank jamesnp89
Mina V, Public Relations Manager at JW Marriott Houston, responded to this review

Dear Jamesnp89, Thank you for taking the time to leave us a review. We are happy to hear that you were impressed with the location, staff and cleanliness as well as the fitness center. We look forward to serving you again whenever your travels bring you back to Houston. Kind regards, Mina More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Rd, Houston, TX 77056-5506
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $168 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Houston 4.5*
Number of rooms: 514
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Hotel Style:
#11 Green Hotel in Houston
#17 Luxury Hotel in Houston
#51 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
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