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Doubletree Houston Intercontinental Airport

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Doubletree Houston Intercontinental Airport
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797 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Seattle, Washington
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great rooms but better people. I was on my way to Houston last minute called the front desk directly...... I was unsure if I was going to make my flight they were able to accommodate me with a room at a reasonable rate. I went to the bar in the hotel and they do make some amazing cocktails! The shuttle... More 

Helpful?
Thank seemyeyes
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The room was excellent and the staff was very professional and helpful. I would recommend THIS Doubletree to anyone near the George Bush Intercontinental Airport area..Lovely hotel...great atmosphere!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LaWanda P
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have a company meeting for about 40 people, most of us stay there Even considering that the hotel has been there for a wile, the service and cleanness of the rooms was great People is friendly and the conference room was well equipped, the food was also really good

Helpful?
Thank wesajo
Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a cancelled flight at the IAH and needed a hotel. Found this one close since I am a HHonors member. We are a family of 5 and had 12 checked bags due to moving overseas. They were very helpful from the front desk, to breakfast, to the airport shuttle. They let me store most of our bags in the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brannon G
Ohio
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked here last minute due to missing a connection. Hotel is a typical 80s style airport hotel in layout, with low ceilings. Staff was very friendly and the bed was comfortable. Biggest thing was the shuttle leaves at 6 am, we had a 7 am flight so the shuttle took us early so we wouldn't miss our flight. That type... More 

Helpful?
Thank Jacob P
Maegan15747, Maegan Davis Front Desk Supervisor at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for this feedback, Our shuttle runs every thirty minutes starting at 4:30 AM until 1AM,nightly. We are scheduled to go through a full renovation starting at the end of this year. We do appreciate you taking time out of your day to let us know of any areas we can improve on. If you would like to discuss... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The experience here is fair enough. Im jere for business trip. Room contains refrigerator and microwave and coffee machine and iron for the clothes. The only missing thing is the safe box. The airplane sound is noisy since its too close to the airport.

Helpful?
Thank Hosain A
Maegan15747, Front Desk Supervisor, Hilton Social Champion at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for this feedback, I apologize that we do not have safety boxes in the hotel rooms, We do offer this at the front desk. We are scheduled to go through a full renovation starting at the end of this year. We do appreciate you taking time out of your day to let us know of any areas we... More 

McKinney, Texas, USA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Found the room had undesirable smell. After checking in went to ice & cool drink room on our floor. Both had been removed. But the cookies received at check-in were super. Coffee maker provide a great cup of coffee. The staff at the front desk were pleasant. The driver was on time in returning us to the airport.

Helpful?
Thank WayneBrowder
Maegan15747, Front Desk Supervisor, Hilton Social Champion at Doubletree Houston Intercontinental Airport, responded to this review

Thank you for this feedback, I apologize that the drink and ice machine were removed from the floor that you have stayed on. We are scheduled to go through a full renovation starting at the end of this year. We are happy to hear that you enjoyed the cookies and coffee.We do appreciate you taking time out of your day... More 

Atlanta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You can count on excellent customer service. I thoroughly appreciated Cindy, Meagan, and Jay. They are efficient and friendly, a wonderful set of faces everyday with caring and superb customer service skills. Barbara Rose is a great representative of management and goes out of her way to make sure all services are provided in an expected ed and expedient manner.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank PackrDonn
Cleveland Heights, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Green algae covered pool, dirty beds, burnt omelettes, the list goes on. Friendly enough staff, but friendly doesn't excuse the poor overall quality of the hotel. You could run your fingers along the wall of the pool and white that algae off. When the manager was asked about if the pool is scheduled to be cleaned and explained about the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 53tierab
Management response:

Thank you for this feedback , I apologize that you had to go off property to go swimming. We take great care ensuring that we look into issues and resolve them in a timely manor; I regret that we did not deliver results with a sense of urgency. I have spoken to all departments to reiterate that this not the... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff here is EXCELLENT! From the Moment you are picked up from the airport, the staff is nothing but pleasant! Once you arrive at the front desk The staff are very nice and helpful and will accommodate you in anyway possible. I love the Manager Barbara Rose, and The Front Desk Clerk Cynthia Hernandez. These ladies went above and... More 

Helpful?
Thank pinkysalter
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located one mile from George Bush Intercontinental (IAH) Airport, take advantage of the complimentary airport shuttle to and from our DoubleTree by Hilton Hotel Houston Intercontinental Airport hotel. Feel at home in our spacious guest rooms, watch HDTV from the calm of your bed, or use WiFi access to stay connected. Upgrade to larger rooms with the choice of one king-sized or two double beds. Our accessible rooms are thoughtfully designed to ensure comfort. Start your day with Oakley's buffet breakfast or grab your favorite beverage at our Starbucks® coffee bar. Catch a game over drinks with the locals in Derrick's Saloon. Host any event on the doorstep of north Houston corporations such as ExxonMobil, United Airlines and Halliburton. Over 18,500 sq. ft. of meeting space accommodates corporate meetings, weddings and grand celebrations alike. Use our 24-hour business center with complimentary printing. Stay rejuvenated with our fitness room equipped with cardio machines and weights, outdoor pool, hot tub and quiet gardens. ... more   less 

Additional Information about Doubletree Houston Intercontinental Airport

Address: 15747 John F Kennedy Blvd, Houston, TX 77032-2315
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $98 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Houston Intercontinental Airport 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Doubletree Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Doubletree Houston Airport
Hotel Style:
#40 Best Value Hotel in Houston
#61 Romantic Hotel in Houston
#82 Business Hotel in Houston
#84 Family Hotel in Houston
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