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Hilton Houston Galleria Area

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Hilton Houston Galleria Area
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716 Reviews from our TripAdvisor Community

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Showing 694: English reviews
New Orleans, United States
1 review
3 of 5 stars Reviewed September 8, 2015

The hotel could have a better renovation process to accommodate existing guests. The rooms we great but outer appearance was terrible. The check in and check out process was decent and the gym was pretty decent as well.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Johnathan T
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Jonathan T, thank you for taking time and writing a review about your experience. I am glad you liked your newly renovated room. We hope that your will come back and stay with us again. More 

South Houston, Texas
1 review
5 of 5 stars Reviewed September 3, 2015

Walter did a great job on my OMLETS... TRY ONE !!! Keep it up Walt. Upon check in I was greeted by a great gal that help me with everything . She really bent over backward. To make sure I was totally satisfied with my check in. She also did it with a smile and was so friendly .

Helpful?
Thank bill c
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Bill C, thank you for choosing our Hotel for your recent visit in the area. We appreciate your time in writing a great review about your experience with us. Walter sure does make great omelets. We value each and every guest and I am glad you experienced an excellent service from my Front Desk staff. We can't wait to see... More 

Spring Hill, Kansas
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed September 1, 2015 via mobile

Excellent hospitality; clean rooms and will only get better after the remodel. We definitely stay here again. Plenty of channels on TV to choose from. Breakfast had many good options. The bed and pillows could be a bit firmer. Stay here when you come to Houston.

Helpful?
Thank MajdBek
Saud Q, Manager at Hilton Houston Galleria Area, responded to this review

MajdBek thank you for choosing Hilton Houston Southwest and for a great review. We are glad you enjoyed your stay with. We hope to see you again. More 

Sarasota, Florida
Level Contributor
111 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 30, 2015

I appreciate the facelift but when you face a freeway what was needed is called "sound proof windows " not a new desk, what was needed was a new A/C to replace the existing one which so noisy it wake you up each time it starts. The staff is great, the hotel is clean, but if can't sleep, why bother... More 

Helpful?
Thank Cyril I
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Cyril I thank you for taking time and writing a review about your recent stay with us at the Hilton Houston Southwest. Your comments and concerns matter to us and I can definitely pass them along to the Hilton team so they can better evaluate the product. Again, thank you for staying with us and we hope to see you... More 

Miami, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 27, 2015

I love a fast easy check in. If I have question's I want them answered. I also don't want the people behind me made at me because the front desk help is working solo. This Hilton is perfect, the check in was fast. Ms. V. was helpful and even with the hotel being under construction I couldn't tell until I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Weldon Jr G
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2015 via mobile

The Hilton Houston Southwest Hotel provided first class service I will always remember. The Front Office Supervisor, Van Valentine is a true professional and made sure I felt welcome. Her energy and passion for the work she do made me as a guest feel like I made the best choice by booking a reservation here. Most importantly, during my stay... More 

Helpful?
1 Thank diva2danz4
Rizwan M, Manager at Hilton Houston Galleria Area, responded to this review

I appreciate you taking the time to write a review of your stay. I am so glad to see that your service at the Hilton Houston Southwest was first class. Our associates are passionate about hospitality and giving our guest Excellent service. I am glad that you found our newly renovated rooms to be spectacular. I look forward to having... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2015

She engages. She understands the need to smile, She welcomes all travelers, and knows quite a few guests by name. he was stuffing cookies and ringing up my grape juice at the same time. Hire more of her. Great value, and great gift shop lady. Kele Agi - Leisure travel.

Helpful?
Thank Kele Joseph A. A
Rizwan M, Manager at Hilton Houston Galleria Area, responded to this review

Thank you for your review of our hotel. We truly appreciate your comments regarding our associates and our General Manager Maggie Rosa. We're delighted that you enjoyed your stay with us and look forward to seeing you back at the Hilton Houston Southwest very soon. Rizwan Marfani Asst. General Manager More 

Miami, Florida, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2015

If you have stayed at one Hilton you have stayed at them all. However I will have to say that the rapid and speedy service provided to me by this Hilton is the absolute best! Ms. Van was waiting for my arrival as well as providing me any and all answer's to my question's.

Helpful?
Thank Sarah M
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 18, 2015

I stayed at the Hilton Houston SW recently and was pleasantly surprised at the hotel and the location. Note that some floors are still undergoing renovation, but the ones that are complete are worth checking out. Because of this new renovation, the hotel is a great value near the Galleria area of Houston. In this day and age of hotels... More 

Helpful?
Thank Jasongordo1
1 review
4 of 5 stars Reviewed August 18, 2015

Wanted to write a review on the overall experience which is comfortable, friendly, and peaceful, despite recent renovations, the staff makes it very accommodating. Specifically impressed by the Breakfast chef - Walter, his omelets are amazing!!! Leticia Mendez works in the morning breakfast sessions, is friendly, efficient, always pleasant and is the ultimate host.

Helpful?
Thank Gary C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as NRG Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). During your stay at our Houston Galleria hotel keep in touch with complimentary high-speed internet access in each guest room at the Hilton Houston Southwest hotel. Swim laps and enjoy the sunshine at the sparkling outdoor pool and sundeck area. Stay active in the fully equipped fitness center with modern equipment. Relax with a refreshing drink at the Poquito Bar and enjoy casual dining in the warm atmosphere of Desert Rose restaurant. Host business meetings or events in over 13,000 sq. ft. of flexible Houston meeting space at the Hilton Houston Southwest hotel. The Grand Ballroom is perfect for conferences and the Atrium and Regency areas provide a wonderful backdrop for wedding receptions. ... more   less 

Additional Information about Hilton Houston Galleria Area

Address: 6780 Southwest Fwy, Houston, TX 77074-2102
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $82 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Galleria Area 4*
Number of rooms: 292
Reservation Options:
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Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton
Hotel Style:
#25 Luxury Hotel in Houston
#92 Business Hotel in Houston
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