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Houston

Hilton Houston Galleria Area

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6780 Southwest Fwy, Houston, TX 77074-2102
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Traveler (169)
Room & Suite (79)
Dining (14)

About

#168 of 568 hotels in Houston
Location
Cleanliness
Service
Value
The Hilton Houston Galleria Area Hotel is conveniently located less than 2 miles from the prestigious Galleria Shopping & Business District and just 10 miles from downtown Houston, the Hilton Houston Galleria Area, a fully renovated hotel, provides a centralized location – perfect for exploring the city or visiting a local business. Keep in touch with complimentary WiFi, available in all rooms, soak up the sun at our outdoor pool and sundeck area, or relax with a drink and dine at Veranda Kitchen and Bar, for breakfast, lunch or dinner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Shuttle bus service
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Internet
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Hotel links
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1,378Reviews7Q+A100Room tips
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Popular mentions
the facility really smelled... the bathroom was really small, the room didn't feel clean at all..overall this particular facility really gives a bad name for HIlton.. this facility needs a ton of work...
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Review collected in partnership with Hilton Hotels & Resorts
Response from HotelMgmt1, General Manager at Hilton Houston Galleria Area
Responded 4 days ago
We're truly sorry to hear of your poor experience with us. Please know that we strive to maintain a high standard of cleanliness here at our hotel, so your accounts are rather surprising to us. Rest assured we will be working hard internally with Housekeeping to ensure that this remains a one-time error and nothing more. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.
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Hotel's Favorite
I cannot say enough good things about this hotel. I booked through Hotels.com. Before I even arrived they sent a message asking if I needed anything for my stay - only hotel out of the hundreds I have stayed in that has done this. The staff was exceptionally friendly. The shuttle service is typically just for a three-mile radius but they drove me seven going above and beyond. The room was ample in size and clean. I would definitely stay there again.
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Response from Commingle1, General Manager at Hilton Houston Galleria Area
Responded Jul 8, 2019
Dewayne, it's wonderful to hear you were impressed by our commitment to first-class customer service, as well as our convenient location and well-appointed guestrooms. We loved hosting you at the Hilton Houston Galleria Area and look forward to the opportunity to welcome you back in the future. Have a fantastic day!
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Our room had bed bugs and being that it's a hotel it's understandable that they don't know how clean their guest are. I do expect things like this to be monitored and treated for prevention methods. However when Felicia tried to transfer us to another room, unfortunately the sheets were soiled with something. Felicia was the best and quickly found us another hotel to accommodate my daughters and I. Thanks again Felicia!
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Review collected in partnership with Hilton Hotels & Resorts
Response from HotelMgmt1, General Manager at Hilton Houston Galleria Area
Responded 6 days ago
Guest comfort and complete satisfaction are our top priority so it's truly disappointing to learn that your experience wasn't on par with our standards. A regular inspection is done by a third-party pest control company and when any reports are brought to our attention we follow a strict protocol to resolve any concerns. We encourage you to reach out to us directly so that we can discuss your experience in a more personal manner. Thank you for highlighting Felicia's service and we hope to have the opportunity to restore your trust in us.
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I chose this hotel for the location near my client. The service staff were rude and lazy. The room I chose on the application didn't register and they put me in the wrong room and I had to change and move to the right room. Both rooms smelled and felt dirty. The bed quality didn't seem up to par for a Hilton. The air condition unit was loud and noisy. The fitness room had no air condition and I had to prop the door open to survive the workout. The drinks and food were subpar as well. I would not recommend this hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Response from HotelMgmt1, General Manager at Hilton Houston Galleria Area
Responded 2 weeks ago
We're terribly sorry to hear of your poor experience with us, Jackie. Please know that if you are ever dissatisfied with your accommodations for any reason, you may contact the front desk and we will do everything in our power to make things perfect. Still, we're happy to hear that our prime location could at least make your stay a convenient one. We sincerely hope you'll consider staying with us again in the future, for a more relaxing experience.
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My stay was prompted by the price which was more tha acceptable. The room was clean and comfortable, however the bath was a tad cramped. The location was somewhat industrial and with US 59 outside it was advisbale to keep the fan running to somewhat mute rood noise.
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Review collected in partnership with Hilton Hotels & Resorts
Response from HotelMgmt1, General Manager at Hilton Houston Galleria Area
Responded 3 weeks ago
We appreciate your positive feedback! Please know that if your rest is ever disturbed by outside sound, you may contact the front desk and we will do everything in our power to provide you with the tranquil atmosphere you deserve. Having said that, we're happy to hear that our pristine facilities and affordable rates could provide you with an otherwise lovely stay from start to finish! We hope to see you again soon, for an even better experience.
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PRICE RANGE
$104 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton houston southwest hotel houston, houston hilton
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
292
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Frequently Asked Questions about Hilton Houston Galleria Area
Which popular attractions are close to Hilton Houston Galleria Area?
Nearby attractions include Escape Zone (0.5 miles), Houston Axe Throwing - Bellaire Location (0.7 miles), and Zuma Fun Center South Houston (0.2 miles).
What are some of the property amenities at Hilton Houston Galleria Area?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Houston Galleria Area?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Houston Galleria Area?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Houston Galleria Area?
Conveniently located restaurants include Lucy's Ethiopian Restaurant and Lounge, London Sizzler Tandoori Bar & Grill, and Afghan Village.
Are there opportunities to exercise at Hilton Houston Galleria Area?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Houston Galleria Area offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Houston Galleria Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Houston Galleria Area?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (5.8 miles), Buffalo Bayou Park Cistern (8.3 miles), and Sam Houston Park (8.5 miles).
Is Hilton Houston Galleria Area accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.