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Crowne Plaza Houston River Oaks

1,650 reviews
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Traveler (174)
Room & Suite (182)
Dining (19)
Overview
  • Excellent64%
  • Very good19%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“front desk”(205 reviews)
“shuttle service”(49 reviews)
“rice village”(18 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
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Reviews (1,650)Write a Review
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988
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161
74
59
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All reviewsfront deskshuttle servicerice villagemedical centerclose to downtownexcellent customer servicehome away from homeself parkingmuseum districtgalleria areafree shuttlemandyconciergezarabusinesskirbyfreeway
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731 - 735 of 1,576 reviews
Reviewed October 9, 2013

My husband and I stayed here and were really impressed. Not only was it a beautiful hotel, but the staff was exceptional. The concierge Ms. Bates was extremely knowledgeable about the area and had a delightful personality. She helped us locate a local restaurant for...More

Thank Jessica B
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded October 11, 2013

Hello JessicaB, Thank you so much for choosing the CPRO for you and your husband's staycation!! Its nice to hear that you enjoyed your night out in Houston and that Mandy was able to give you some great recommendations!! We appreciate your review and we...More

Reviewed October 5, 2013

This Hotel makes sure that every time we come to Houston, TX for my husbands medical check-ups that we are as comfortable as Possible.....From making sure we have extra pillows because my husband has to sleep elevate, checking in on us to see if we...More

Thank MelissaandJimmy
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded October 9, 2013

Hello MelissaandJimmy, WOW!!! Reviews can't get any better than yours!! Thank you so much for taking the time to share your story! We know that you and Jimmy's situation is difficult and it is our pleasure to take care of yall!! I am thrilled to...More

Reviewed October 2, 2013

I walked in without a reservation and was greeted by Jerry at the front desk who promptly offered me a very fair rate. Mandy the concierge was very friendly and attentive as well. I had heard good things from others who have stayed here. I...More

Thank BMWTTU
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded October 3, 2013

Hello BMWTTU, Thank you so much for taking the time to share your comments. It's nice to hear that Jerry and Mandy took such great care of you during your recent stay! We love to reach out to all guests and make sure they have...More

Reviewed October 1, 2013

I've been doing a lot of business travel recently to Houston. Generally, I stay downtown; however, I was pleasantly surprised with my accommodations and the fabulous service last week at the Crowne Plaza Houston River Oaks ! Mandy Bates, the concierge manager, has a real...More

Thank Flyanbfree
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded October 3, 2013

Hello flyanbefree, Wow!!! Thank you for writing such an amazing review! We are honored to hear that it was your first time staying with us and that you will be returning!! I am thrilled to hear that Mandy was able to make some great restaurant...More

Reviewed October 1, 2013

We have stayed in Crowne Plazas in the past, and have generally found them to be good hotels to stay in, but this one left much to be desired. When we arrived, there were discarded food trays outside a number of doors on our floor,...More

2  Thank Hairyscot1314
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded October 3, 2013

Hello hairyscot1234, Thank you for your candid comments on your recent stay! I was disappointed to read that our hotel did not meet your expectations. It saddens me to hear that you left unhappy. I have sent you a private message in hopes to get...More

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Traveler (174)
Room & Suite (182)
Dining (19)
Pool & Beach (18)
Hotel & Grounds (116)
Bathroom (15)
Business Center & Event Rooms (9)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$83 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$83 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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