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Crowne Plaza Houston River Oaks

Booking.com$96*
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04/02/2017 04/03/2017
1 room 2 adults 0 children
$140*
$96*
$140*
$96*
$140*
$96*
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Crowne Plaza Houston River Oaks
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1,579 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston River Oaks
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Showing 1,508: English reviews
Tulsa, Oklahoma
Reviewed November 22, 2013

Crowne Plaza is a great place to stay for business, hotel staff very friendly and professional. Nice rooms. The concierge, Mandy Bates, was very helpful. Rooms are nice, room are clean. I will try to stay at this hotel every time a visit this area.

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Helpful?
Thank d2hubble
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

hello d2hubble, Thank you so much for writing such a nice review!! I'm pleased to hear that you had such a wonderful stay and that you enjoyed our hotel and staff. We are honored that you have chosen us as your Houston hotel choice and we look forward to taking care of you again! Safe Travels, Debbie Hollier

Reviewed November 20, 2013

I stay here when I'm in town. This hotel clean, comfortable & spacious. The location is great & I love all the surrounding restaurants. Last night the concierge, Mandy suggested Mo's steakhouse and it was amazing. I recommend this hotel to all people. I will be back!

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Helpful?
Thank Sheikelahi
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Sheikelani, Thank you so much for writing such a nice review. We are honored that you chose the Crowne Plaza River Oaks when your travels brings you to Houston. It's so nice to hear that Mandy gave you such a great dinner suggestion. She loves hearing from satisfied guests so I know she will be thrilled to read your...

new braunfels
Reviewed November 16, 2013

I needed to find a hotel that was centrally located so it would be convenient for me to travel to my meetings. This hotel was perfect for what i was looking for. The staff was really friendly and Mandy was always willing to help when I had questions. The whole staff was great and the hotel was clean. I had...

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Helpful?
Thank lindsay c
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello LindseyC, Thank you for such a nice review on our hotel, location and services! We do have a great location and I am so glad to hear that it works well for your business meetings. I love that we offer a spa so our guests can take a break to rejuvenate themselves during their travels. I will pass your...

New Braunfels, Texas
Reviewed November 16, 2013

I have stayed at this hotel the last time I was in Houston & I had such a great time I wanted to come back. The last time I stayed here I met some great people and I was really hoping that Mandy was working cuz the last time she pointed us in the right direction. She was there and...

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Helpful?
Thank Lindsaycook81
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Lindsaycook81, Thank you for taking the time to share your story on your recent stay. We are honored that you have chosen CPRO as your hotel in Houston. It's nice to hear that Mandy was able to point you in the right direction whenever you need suggestions for dining and nightlife. She is very familiar with the city and...

Winnipeg, Canada
Reviewed November 15, 2013

A nice hotel but certainly nothing exceptional about this location. The rooms themselves were quite clean but they were a bit dated. I would suggest that some of the craftsmen working on repairs and maintenance are low paid help. My big issue with this hotel and many like it is the lack of late night restaurants or bars. We had...

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Helpful?
Thank leigh b
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Brianradio, Thank you for taking the time to share your story. It's nice to hear that you feel our hotel is above average. I am sorry that we do not offer a few of the amenities you were looking for. Our bar closes at 11pm but when there are guests in the bar we will stay open later. The...

Jupiter, Florida
Reviewed November 13, 2013

It's not often that I have such a pleasant experience a manager's reception. I was delighted to show up to a room full of people having a good time visiting with Mandy, the concierge. The entire staff was delightful, but Mandy really contributed to the energy in the room. It was nice to have prize drawings, too.

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Helpful?
Thank USJetPilot
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello USJetPilot, Wow!! Thank you for writing such a nice review! I am thrilled to hear that you had a chance to attend the managers reception and meet some of our great staff! Mandy really enjoys hosting the reception and she does have a ton of energy! She loves hearing from satisfied guests so I know your review will make...

Hampton Falls, New Hampshire
Reviewed November 13, 2013

Mandy Bates, the lead concierge went above and beyond to ensure that my stay was a perfect 10. The staff always treats me like their most valuable guest. The location is close to both major airports and there are plenty of food options nearby. Always clean and tidy and a joy to reside in for a night or more.

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Helpful?
Thank Scmerce
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello scmerse, Thank you so much for taking the time to share your comments on your recent stay! I am thrilled to hear that you love our hotel, staff and services! Thank you for mentioning Mandy for her dedication to service! I will pass on your gracious to her and I know she will be thrilled to hear that you...

Meridian, MS
Reviewed November 13, 2013

Hotel is basically in good shape and this is a great location for restaurants, lobby is nice, rooms OK, but everything else a little old, a little tired, beds definitely not comfortable. BUT THE WORST IS THE HALLS REEK OF SOME SEWAGE smell which the hotel denies knowing about.

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Helpful?
2Thank Meridian_MSMoe12
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Meridian_ms12, Thank you for your review. I was surprised to read that you felt that our hallway smelt like sewage. I am sorry that you felt we denied having this problem but I have taken a survey with our executive team and have found that we have never had that kind of complaint before. I'm not saying that you...

Boston, Massachusetts
Reviewed November 8, 2013

I travel around the U.S. for work and stay in many hotels a month. ( about 12 nights a month ). The Crowne Plaza at River Oaks is by far one of the best hotels I have stayed in! It begins with a very warm welcome from Mandy ( the hotel concierge). She greets every one who comes through the...

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Helpful?
Thank Michaelthepilot
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Michaelthepilot, Thank you so much for taking the time to write such a raving review!!! It is so nice to hear how our hotel and staff compares to many hotels all over the world. We are honored that you are so well traveled and you feel our hotel is one of the best! We appreciate your gracious comments on...

Atlanta, Georgia
Reviewed November 6, 2013

I travel all over the country and since I am in Customer Service, I truly appreciate great Customer Service and Crowne Plaza understands great service. Rooms are clean, concierge is awesome. Luv this place. The Creme de la Creme is Mandy Bates!

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Helpful?
1Thank Adeggs
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Adeggs, WOW!! Thank you for such a amazing review!! It means a lot to us that you have taken the time to point out the great service that you have received at our hotel! Mandy truly loves her job and it puts a smile on her face to hear from satisfied guests. I will pass on your kind words...

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04/02/2017 04/03/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $93 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travelers.
8 questions
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“our rooms were exellent”
 of 5 bubbles alanw19532017, 2 weeks ago | Read review
“Ask for a higher level room if you like looking at the views at night of the skyline”
 of 5 bubbles Foodpoet, Feb 10, 2017 | Read review
“view to midtown free shuttle, great location.”
 of 5 bubbles , Feb 9, 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
 of 5 bubbles 596micahp, Feb 7, 2017 | Read review
“The "type of trip" question above, was Medical, cancer treatment at M.D. Anderson. . Tom M. from S.C.”
 of 5 bubbles tommB2876KU, Feb 2, 2017 | Read review
5 of 5
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Booking.com
$96* /night
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Expedia.com$96
TripAdvisor$96
AMOMA$140
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Prices are for 1 room, 2 adults
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