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Crowne Plaza Houston River Oaks

2712 Southwest Fwy, Houston, TX 77098-4607
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Traveler (227)
Room & Suite (197)
Videos (1)

About

#140 of 547 hotels in Houston
Location
Cleanliness
Service
Value
Welcome to Our Houston - River Oaks Hotel. Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. You can also easily get to The Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, let us help from the beginning to the end. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
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Location

Full view
73Somewhat walkable
Grade: 73 out of 100
164Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
1,781Reviews
13Q+A
100Room tips
Traveler rating
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Popular mentions
The good: the room was clean, the bed was comfy, the staff was polite. The not so good: I booked this hotel based on a google search for "hotels with free airport shuttles". My husband and I found ourselves stuck in Houston for a night when our flight was cancelled due to weather. As soon as I booked and called for the shuttle, I was told that the hotel no longer offers airport shuttles. The hotel was no where near the airport, so I had to pay a hefty fee for a Lyfte to drive us to the hotel. We had been on a plane all day and were ravenous. We both ordered hamburgers in the hotel restaurant. They were not at all what I would expect from a Crowne Plaza. In fact, I only ate 2 bites.
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This is the second time we stayed at this hotel. Very convenient location, close to different restaurants and Minute Maid Park. Beds and Pillows really comfortable. Free Wi-Fi! Room was clean and friendly front desk person.
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Response from sylvia s, Manager at Crowne Plaza Houston River Oaks
Responded 3 weeks ago
Thank you for taking the time to leave your feedback. We truly appreciate you staying with us and look forward to serving you in the future.
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Ana Maria at the front desk is truly a joy to check in with at this hotel. Always cheerful and so very helpful. I stay here frequently and enjoy her positive attitude. Ask for her the next time you check in and she will become one of your favorites.
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Response from sylvia s, Manager at Crowne Plaza Houston River Oaks
Responded 3 weeks ago
Thank you for taking the time to leave your feedback. We truly appreciate you staying with us and look forward to serving you in the future.
Read more
Let's start with the good stuff. The staff was VERY friendly and the beds were very comfortable. Next, the price was GREAT. However, the great price should have clued me. When I pulled in the valet just sat behind his desk looking at me. I got out of the car and took out my bags. He finally came over to ask me if I was checking in. The bank of elevators had a total of four. One of the elevators was open, but all of the lights were off. Very unsettling. Next, when I arrived at my room a plunger was sitting outside of the door. Mind you I did not check in until 7 p.m. at night. It sat there the entire weekend. The hallway carpet needed to be vacuumed and cleaned. My lamp shades looked like they had been in a fight and did not match. The fixtures in the bathroom were rusted (especially the light fixture). Last, the shower needed to be scrubbed and bleached.
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Response from sylvia s, Manager at Crowne Plaza Houston River Oaks
Responded 3 weeks ago
Thank you for taking the time to leave your feedback. We truly appreciate you staying with us and look forward to serving you in the future.
Read more
There are very good. Breakfast was first class. Zarat keeps it clean and professional. Keep up the good work. Carlos the bartender keeps things right also. I hope he never goes anywhere. River Oaks Crown also has extremely good MD Anderson rates. The best all around I could find. If you sign up for there awards card you get also free parking and free hot breakfast for two. Very clean pool.
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Response from sylvia s, Manager at Crowne Plaza Houston River Oaks
Responded 3 weeks ago
Thank you for taking the time to leave your feedback. We truly appreciate you staying with us and look forward to serving you in the future.
Read more
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PRICE RANGE
$92 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston river oaks hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
354
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