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Crowne Plaza Houston River Oaks

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2712 Southwest Fwy, Houston, TX 77098-4607
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About

#135 of 568 hotels in Houston
Location
Cleanliness
Service
Value
Welcome to Our Houston - River Oaks Hotel. Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. You can also easily get to The Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, let us help from the beginning to the end. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Parking garage
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Good to know
  • HOTEL CLASS
    3 stars
  • HOTEL STYLE
    Centrally Located
  • Languages Spoken
    English, French, Spanish, Arabic and 2 more
  • NUMBER OF ROOMS
    354
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Popular mentions
Holy Cow, this is absolutely the worst hotel that I could have imagined staying in for this trip to Houston. When choosing a hotel, I am quite selective and my experience has told me that Crown Plaza hotels are generally nice. I was wrong, horribly & terribly wrong. The first night, I was tired, so I was able to ignore the fact that the staff was rude, the room was less than satisfactory and the advertised amenities were absent, however, upon returning to this dump for the second night, I was less than pleased to discover that my already substandard room had been cleaned by someone that forgot to replace the towels after taking the dirty ones and left no ice bucket. (The ice situation is already a disaster since the one on this floor is broken as is the one on the floor above me.) I decided that it was time to get help from the front desk so I headed downstairs in one of the death trap elevators. (Pictures to follow.) Once I was able to gain the desk agents attention, (she was watching something incredibly interesting on her phone in the back room) she told me that I would have to wait until morning when a Manager arrived to get assistance with my concerns. I suppose I will use the blow dryer to dry off in the morning after my shower so I can talk to the manager.... that is convenient, isn't it? So, if you have a preference for a quality hotel, I would advise that you not book here. You might be more comfortable sleeping in your car. Based on my experience showering in your car would be just as easy as it is here at the Crown Plaza. (If you are in your car it would certainly be easier to get ice!) Lackluster and inconsiderate staff, shoddy facilities, death trap elevators and advertised amenities that don't exist are solid proof that IHG Hotels do not enforce any sort of quality standards and do not monitor the quality of the properties that display the Crown Plaza name. That being considered, once I have successfully dried off with the blow dryer in the morning, I am going to see if I can hang a Crown Plaza sign on my shed and book reservations through IHG for a profit. I actually feel like my shed is just as nice, if not nicer than this Crown Plaza location.
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I really liked how smooth it was while check-in and it was only possible through amazing front office staff and I would really appreciate to Mr nabeel siddique for his great service and that friendly smile :) keep shining
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Bad experience during my travel to Houston. Since the first day too many issues with the room. Many of the nights there was no hot water even worst there was no cold water in the morning. Definitely I will avoid choosing the hotel next time!!!
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As mentioned in many reviews the Plaza needs a renovation. They’re working on it. We were lucky to get renovated rooms. Well done but also still a way to go for the whole place. Highlight of the hotel for me were the breakfast omelets cooked to perfection by the lovely lady cook. Worth mentioning is that this hotel is very popular by patients visiting the nearby hospital for cancer treatments.
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I have been going to the Crown Plaza River Oaks in Houston for over two months straight and their shuttle Service is absolutely phenomenal. The drivers are so caring and helpful. The best experience out of the entire hotel! Leo treated us like family and was always on time and very accommodating!! Unbelievable service
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PRICE RANGE
$97 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston river oaks hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
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Frequently Asked Questions about Crowne Plaza Houston River Oaks
Which popular attractions are close to Crowne Plaza Houston River Oaks?
Nearby attractions include The Music Box Theater (0.3 miles), McGonigel's Mucky Duck (0.3 miles), and Levy Park (0.2 miles).
What are some of the property amenities at Crowne Plaza Houston River Oaks?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Houston River Oaks?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Houston River Oaks?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Houston River Oaks?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Houston River Oaks?
Conveniently located restaurants include Kata Robata, Goode Company Seafood, and Houston's.
Are there opportunities to exercise at Crowne Plaza Houston River Oaks?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Houston River Oaks?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Houston River Oaks offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Houston River Oaks?
The staff speaks multiple languages, including English, Spanish, French, Hindi, Arabic, and Farsi.
Are there any historical sites close to Crowne Plaza Houston River Oaks?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (1.8 miles), Buffalo Bayou Park Cistern (3.5 miles), and Sam Houston Park (3.6 miles).