We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Crowne Plaza Houston River Oaks

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Houston River Oaks
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,484 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,422: English reviews
Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

If the other rooms are like ours, they need a maintenance person to go through and fix things. Elevators were down a lot too, causing long waits and frustrated visitors. I will say, however, Housekeeping was fantastic and was there when we needed them.

Helpful?
Thank Talknsmack
Orcutt, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel July 19-21st to do some house hunting. Let's start with the first impression. While exiting the elevator to get to our room around 3:30pm we were welcomed with a raunchy smell of sour milk and filthy linens. As we turned the corner there were piles upon piles of dirty sheets and towels. All were cleaned... More 

Helpful?
Thank jagarnsay
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello jagamsay and thanks for the feedback. I have shared your comments with my management team so that we can make improvements. I am sincerely sorry about your experience and wish I could learn what room you were in so that I can have it inspected. Please let me know at dhollier@pacificahost.com. Your comments are very important to usu! Best... More 

Albany, New York
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited this hotel on business trips several times. It is definitely a great location easily accessed off freeway and good to approach other areas of Houston. The hotel is affordable, offers self-parking, covered garage is a plus when needed. The cab services are incredibly fast when called. This is an older hotel, but the property is very well... More 

Helpful?
Thank rusticalley
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello rusticalley and thanks for the 4 star review! Glad that you liked the location and covered parking and room amenities. Please come back and see us again! Best regards, Debbie More 

Edinburg, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this place because of the rate and location. When I arrived with my friend at 5pm they still didn't have our room ready. Got a weird vibe from the hotel, parking was kind of shady too... Also found out that they charge if you $50 extra for use a debit card instead of a credit card?? Really?! No apologies... More 

Helpful?
1 Thank Alex G
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Alex and thanks for taking the time to give us feedback. I am sorry that you were unhappy and that you had to wait so long to check in. Maybe you will give us another try? Best regards, Debbie More 

CORPUS CHRISTI
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked on hotwire and got a good deal. It was a location we wanted near the Gallaria near Kirby and 59. Lobby and rooms are in good condition and clean. They did charge for parking, but it was only about $10. Good value for location.

Helpful?
Thank PS6
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello PS6 and thanks for leaving a review. I am glad that you enjoyed but sorry that you only left a 3 star review. Please come back and see us again! Best regards, Debbie More 

London
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Not sure what I can say about this hotel. Its long overdue a refit, it's not in a great spot but it did the job for a whistle stop night in Houston. Pool was small and full of kids. Didn't eat there so not sure of restaurant quality. Looked a bit sad.

Helpful?
1 Thank Spencer P
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Spencer and thanks for leaving feedback. I am sorry that we did not meet your expectations. I do hope you will come back again and give us another try. Best regards, Debbie More 

Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at Crowne Plaza RO and was delighted to see that Mandy is back! She is always very helpful in referring me to places to visit while in town. The complimentary reception was great as well with delicious appetizers and great service behind the bar by Jorge. Good job!

Helpful?
Thank Corey G
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Corey and thanks for a great 5 star review! Please come back again soon! Best regards, Debbie More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been staying at this hotel for a year now and it is definitely my home away from home! The staff here is pretty amazing! Mandy the concierge is awesome & Carlos in the bar always takes great care of me. I attend the Wednesday reception every week and get to spend time with some of the sales staff... More 

Helpful?
Thank Garylovesmakers
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Garylovesmakers and thanks for a wonderful review! Please come back and see us again soon! Best regards, Debbie More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room was clean & comfortable, but the carpets were stained & shabby. A little depressing if you looked down, and the view was of Southwest Freeway. It was pretty loud in the pool area. The staff was pleasant. The price was good. It was an okay experience.

Helpful?
Thank Bonnie C
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Bonnie and thanks for taking the time to write a review. I am very sorry that you were not happy with my hotel and hope that you will give us another try. Best regards, Debbie More 

Delhi, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a room that could accommodate 6 people--3 adults, 3 children. The Crowne had a suite available that was perfect. Location was great and staff was so friendly. The bellhop Ismael helped us so much. My favorite part (other than price) was that a local band was playing in the lobby. They were staying there and the staff allowed... More 

Helpful?
Thank medporter
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello medporter and thanks for a great review! Please come back and see us again! Best regards, Debbie More 

Questions? Get answers from hotel staff and past guests. Ask a question

348 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (140)
Viewed
Room/Suite (71)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (6)
Viewed
Bathroom (15)
Viewed
Dining (5)
Viewed
Other (28)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (163)
Viewed
Amenities (24)
Viewed
King Standard Room (27)
Viewed
Pool (15)
Viewed
Dining (12)
Viewed
Suite (39)
Viewed
The Hotel (19)
Viewed
Two Queen Standard Room (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (19)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (3)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Houston hotels
Modern B&B
#61 of 488 in Houston
4.5 of 5 stars 165 reviews
Show Prices
Show Prices
Show Prices
Great Uptown
HYATT house Houston/Galleria
Greenway/ Upper Kirby
Courtyard Houston-West University
Medical Center
Wyndham Houston - Medical Center Hotel and Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $77 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia, Hotwire, Odigeo, Priceline and Travelocity so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#33 Best Value Hotel in Houston
#49 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay