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We didn't stay here, but instead walked over from the Best Western to have dinner. Once inside the cafe, the young male attendant quickly greeted us and came to our table to take our drink order. He at least got our drink order right.
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded March 3, 2017
Thank you for making us aware of the service issues you experienced at the hotel restaurant. We have documented your comments and will forward these to the appropriate parties for review.
First, I want to say that every single employee, from the front desk to the restaurant, were pleasant and helpful. Sadly, the state of disrepair of the hotel property is just dreadful. The hotel is desperately in need of an update. While we were there,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded February 27, 2017
Thank you for staying with us and for leaving a short review. I am very happy that you found our staff commendable and that you enjoyed breakfast. It is always hugely motivating on our end to receive commendable feedback from our valued guests...More
The good: room was clean, climate control in room was sufficient, bedding was good quality and comfortable. Room was quiet and shower had good water pressure. The bad: room was small, one elevator appeared normal & other had furniture pads on walls, smelled bad, and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded March 1, 2017
It is always good to receive feedback from one of our guests. Thank you for choosing Holiday Inn Houston-Hobby Airport, TX for your lodging needs.
I am concerned to read that you were not satisfied with the space in your room and the...More
We stayed here the night before our flight. It's a clean, comfortable hotel, nothing special but it was perfect for our one night stay. Our room was clean and the bed was super comfortable. Not only do they offer a free airport shuttle but they...More
Thank Shawn F
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded February 20, 2017
Hi Shawn F!
Greetings from the Holiday Inn Houston-Hobby Airport!
Thank you so much for choosing to stay with us and leaving feedback. I take pride in knowing that the cleanliness and comfort of your room as well as the services from our cordial staff...More
Stayed at Holiday Inn near Hobby Airport on Sunday, January 15 because of their “Park, Stay & Go” service. Just wanted to have a place to park for six days while out of town and get their shuttle service to and from the airport. I...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded February 14, 2017
Thank you for taking time out of your busy day to leave us a review. I would like to offer a sincere apology for the inconvenience you had with the hotel's shuttle service. While we understand that your stay was not 100% satisfactory,...More
$87 - $143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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