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Holiday Inn Houston - NRG/Medical Center Area

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8111 Kirby Drive, Houston, TX 77054
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Holiday Inn Houston - NRG\/Medical Center Area
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275 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Bartlesville, Oklahoma
Level Contributor
197 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel a few blocks from the NRG. Shuttle service to nearby shopping. I had the concierge take me to Target and a small shopping center across the street. Very friendly staff. Ate in the bar first evening and didn't care for the food, but I'm very picky. Didn't use the pool, but it looked nice. Well kept property. Would... More 

Helpful?
Thank AmandaOldRog
Edinburg, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally planned on staying at another hotel but had an awful experience just walking in so we booked here instead very last minute and I'm sooooo glad we did. Super friendly staff, very helpful, free parking, clean and nice area and the rooms were very comfortable. Super close to the NRG stadium and has some nice shops around as well.... More 

Helpful?
Thank Alex G
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Saved, Glad we could save the day! We appreciate you staying with us and for taking the time to review your visit. We take great pride in providing a high level of service and we feel that we offer a great hotel experience for a fair price. We are close to the Texas Medical Center, NRG stadium and as you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

From the moment we walked in the staff was great, they offered our children candy and were very welcoming. Then while we were at the pool the manager brought out floaties and pool toys, then had the staff bring us all smoothies (for free). We had a great time and will most definitely return!

Helpful?
Thank David D
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

We enjoyed having you as our guests. Most of our business comes from events at NRG and the Texas Medical Center so it was nice to see your children excited about their hotel stay. Thank you for taking the time to share your experience! More 

Norman, Oklahoma
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

An updated property with a lot to offer. The room was clean, though it's age was showing in some places. Overall, very nice. Lots of plugs for chargers and a microwave and mini fridge. I slept in one day and missed housekeeping. When I asked a housekeeper for a fresh towel, she gave me one, then stopped by a few... More 

Helpful?
Thank Keaton F
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

We love to hear that our Housekeeping staff was attentive to your needs and let you relax and sleep in. Our hotel is the closest to NRG and with our own gated access to the stadium grounds we are the best location for any event being held at NRG. Thanks for staying with us! More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

We rented 3 rooms for the weekend. First day we check in one room had dirty towel in closet and dirty wash cloth in shower. 2nd day they didn't even clean 1 room. Check-out said 12:00 the maids started knocking on doors at 9:30 saying we had to be out at 10:00.

Helpful?
Thank A TripAdvisor Member
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Please accept my apology for the poor Housekeeping service you received during your stay as that is not typical of the level of service we provide. You did not mention if this problem was brought to our attention during your stay as I am sure we would have been able to correct the issues immediately. Out of respect we do... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn was fantastic. Clean, new and well taking care of. Sad that the site that made the reservation was pathetic, I was over charged and then they cancelled my reservation without my knowledge

Helpful?
Thank PaulinaBest
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for the wonderful review. We attempted to research your reported problem with the booking of your reservation but did not find a reservation in our system under your name. If you need help with a billing problem please contact the General Manager at the hotel. More 

San Antonio, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is right next to the NRG stadium, just need to walk across the parking lot and you are in the stadium. They even have a door to the parking lot of the stadium. Can not get better than this!! Friendly staff. Clean rooms. I will always come back here if I come the a game.

Helpful?
Thank ReneCatalan
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Glad you enjoyed your stay and you are right you cannot get better than your own private gate into the stadium. Clean rooms, friendly staff and good food make us the perfect location when coming in for any event at NRG stadium More 

Denver
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Wow, I've stayed at Holiday Inns before, but this one was a cut above the others. Front desk staff was on their game as was bar staff! Updated rooms, loved the rolling table. Numerous shops and restaurants near by. Within walking distance to NRG Stadium. Ate dinner in hotel, very, very slow. Main reason earned an overall 4.

Helpful?
Thank BaldEagle74
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Sorry about the slow dinner service we just introduced a new dinner menu that we are still working on as well as bolstering our night service staff as our business is growing . Thank you for taking the time to offer your feedback as it is critical to our service improvement plans. We appreciate you staying with us! More 

Aiken, South Carolina
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 5, 2016

No complaints but everything must be paid for. In room coffee? Yes but not in the lobby. Lounge and restaurant are priced higher than expected. Staff is polite, facilities are clean and except for local traffic conditions at times the location is very convenient to NRG, Medical, and neighborhood shopping.

Helpful?
Thank Jerry G
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for taking the time to share your experience. You are correct we do offer in-room coffee service but not complimentary lobby coffee service as we need to follow brand standards. We are getting ready to add Keurig coffeemakers in all our guestrooms. This service should be in all our rooms by the end... More 

2 reviews
4 of 5 stars Reviewed May 30, 2016 via mobile

The hotel is nice. Something clearly updated, other not. Carpet in halls are a bit worn. No big deal. We enjoyed our stay and had no serious issues or complaints. The shuttle service is fantastic. We could have easily walked to the NRG Center, but it was hot and we have three kids. The shuttle was a life saver. Easily... More 

Helpful?
Thank Dupuis F
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Please accept my apology for the mix up in room service, we have discussed the issue and hopefully it is now corrected. I was nice to see that my staff did offer an apology and some compensation for our service breakdown. Due to the age of the building the bathroom exhaust is limited and we will continue to look for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 

Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Drive, Houston, TX 77054
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $126 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
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