NUMBER OF ROOMS
The hotel was very clean and nice, very convenient to MD Anderson. The shuttle to MD Anderson was very helpful. The only thing we did not like was there was no fridge in the room, which was needed for medication.
I started to stay at the Wyndham three years ago and I chose it initially for its proximity to M.D. Anderson. I continued to return to this exact hotel because of the people that work here ! Truly high on my list for appreciation is the morning group in the restaurant: Maria, Velma, & Edil. This morning I came for breakfast and although I haven’t been here in six months or more, they remembered what I typically ordered for breakfast! Which is unbelievable ! They truly truly make you feel welcome and at home -consistently! On a pleasant day it’s a quick five minute walk to MDANDERSON. I chose the Wyndham three years ago and yes, I chose it initially for its proximity to M.D. AndersonI but I would do it again in a heartbeat because the people are terrific here !
We we travel to Houston for medical reasons, the hotel in very convenient for our needs. Close to restaurants and shopping. They have a shuttle available as well. Close to college campus’s. Easy to get too.
When I first checked in, the staff was friendly and the lobby seemed nice. When I got to my room, the sink and the shower had hair all over the walls and in the tub, and on the ground. I put my stuff down and the bed was all wrinkled and it just looked like the sheets were pulled up. I called the front desk to ask if they had cleaned. They said yes, but they would switch my room. Second room had hair also in the bathroom (all long dark black strands) and they gave me a half empty body wash bottle. Then, when I went to throw my empty container in the trash there were 2 large take out containers still in the trash from a previous guest. It makes me feel gross. I don't know if the rooms were cleaned but, the cleaning staff hasn't been cleaning all of the rooms thoroughly. If my company didn't book my room here, I would have gone to a different hotel.…
After we checked out and arrived home there was an additional unexplained charge to our credit card. Otherwise, we were satisfied with our stay. The hotel personnel were all very helpful. We would appreciate an explanation from management regarding the supplemental charge.