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Quality Inn

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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Pinon Hills, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place is terrible. We had two cockroaches in the room. I refused to shower. It smelt awful. The service was also not great. I had a drunk man sitting out front trying to talk to me. There was a strip club in the same parking lot. Could not wait to get out of there.

Helpful?
Thank Rebecca K
1 review
1 of 5 stars Reviewed April 29, 2016 via mobile

1 star experience! The smell of the elevator and rooms was disgusting. It looked like someone punched the mirror in the hallway as it was smashed. The adjourning door in my room was broken, as in the handle was dangling off. It looked like people permanently lived there as there was people just hanging around outside. There were boxes and... More 

Helpful?
Thank Matt C

Travelers are raving about these Houston hotels

Euless, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 28, 2015

This place is dirty, real dirty. The hallways stinks and same goes for the room as well. The room already had a cap of bud light, don't know who left that. Rooms are dirty and stinks. I had never seen a study chair so messed up in any places before. Didn't even feel like seating in the bathroom after looking... More 

Helpful?
Thank NK_Traveler1984
Dallas TX
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015

Quality Inn on there commercials ask the question should I stay or should I go? I would have gone, but I had booked an advance reservation that was non-refundable. In a search of the hotel after my admin had booked the hotel I was aware of the cabaret that was in the same parking lot. When we checked in we... More 

Helpful?
Thank Justatraveln_man
New Orleans, Louisiana
1 review
1 of 5 stars Reviewed July 14, 2015 via mobile

I had to change rooms 3 times because of mold & mildew. Room 307 had the mold on the furniture. Room 508, as soon as you walked into the room the smell of mildew hit me in the face. Front desk agent Brenda lied to me about adding my Choice Privileges number to my reservation. I would not suggest anyone... More 

Helpful?
Thank MissLaydee213
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

I went to Texas to visit family. We arrived there at around 4:30 am. The person working there was nowhere to be found. After he saw it he still proceeded in doing what he was soing, after a 12 hr drive I was not happy. He checked us in and didn't tell us anything. A hello, welcome or anything would... More 

Helpful?
1 Thank Isic M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2015 via mobile

This hotel was smelly and unkept, the bed linen had stains and the toilet overflowed, the rain leaked through the ceiling,however when my husband voiced concerns about the issues he was informed that we would be put on a do not rent list so I guess this is how management handles complaints, We have been put out of better places,... More 

Helpful?
1 Thank Jaala1
Fairfield
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 17, 2015

We were thankful to have a room since we did not book one in advance because learned at the last minute that our intended stay location was unavailable. The staff was great and helpful. The hotel seems to be under reconstruction and our room smelled of paint which caused me great concern due to toxicity. The hallways and elevators smelled... More 

Helpful?
Thank FairfieldSpikesFam
South Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 14, 2015

Here now, first night, but booked for 2 nights because my dad is a patient at MDA. The place is dirty, inside the hallways and outside the porch areas, trash laying around the ice machines, around the grounds, around the trash cans! The shower sprays one speed which is slow! Not to mention the mole on the bathroom walls.. Would... More 

Helpful?
1 Thank Rachel R
Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

I don't know what more I can say about this hotel other than do not stay here. I read the reviews from other people before I went and they made it seem okay but for me I was not comfortable at this hotel at all. I was there on a business trip and the first thing that came to mind... More 

Helpful?
3 Thank Tru D
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Quality Inn

Address: 828 Mercury Dr, Houston, TX 77013-5200 (Formerly Baymont Inn & Suites Houston East)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $72 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 90
Reservation Options:
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