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Four Seasons Hotel Houston

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#13 of 492 Hotels in Houston
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Four Seasons Hotel Houston
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1,197 Reviews from our TripAdvisor Community

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Showing 1,166: English reviews
Houston, Texas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was nice, but older. We had a view of the pool. Strangely enough, our bathroom counter top was quite short -- not sure why. The hotel is in the process of being updated, so that is a huge inconvenience, but the service is the reason for the 4 star rating. They couldn't have been nicer. Thanks!

Helpful?
Thank VCB_11
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for business and it's a very nice hotel. Staff was extremely friendly and helpful and customer service was generally outstanding. My complaint was with the noisy rooms. I was fairly close to the elevator lobby and could hear all too clearly every person walking down the hall and every tone from the elevator. You could also hear noises... More 

Helpful?
Thank Geoff C
Louisiana
Level Contributor
220 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

One of my favorite Houston hotels. Very convenient, large rooms, great access to downtown businesses. Pool area nice. Restaurant very good. Great breakfast! I had a small suite with nice view of pool. Will definitely stay here again when in town

Helpful?
Thank LAHarleyGal
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 6 days ago NEW

The property is tired & outdated, badly in need of a refresh. Needed to change rooms 2x. Front desk was kind and helpful, but the process was slow and painful. This was not, overall, a positive experience.

Review collected in partnership with Four Seasons

Helpful?
Thank robert012120007
ChantalAvery, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear Robert012120007, Thank you for taking the time to provide feedback on your recent stay with us. I am terribly sorry that expectations and standards were not met which then resulted in multiple inconvenient room moves. I would greatly appreciate to follow up with you personally, please reach out to myself directly at chantal.avery@fourseasons.com with the best contact information. Thank... More 

Singapore, Singapore
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Prior to our arrival, the concerige ( Julia ) emailed us to Ensure that we have our transport taken care off and asked if there's anything that they can do for our two toddlers boys and also included some itinerary for our stay during Houston. We feel a very personalised touch even before our arrival. Upon checking in, we had... More 

Review collected in partnership with Four Seasons

Helpful?
Thank mic_leow
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear mic_leow: I wish to express my appreciation for your efforts to send such a lovely review of your recent stay at Four Seasons Houston. It was a pleasure to learn that Julia, our sterling concierge, contacted you in advance to ensure all your needs for you and your children were met, as we love taking the utmost care of... More 

Chester, United Kingdom
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed on a business trip and its a great hotel. the CBD is dead at night, but if there is a basketball game on, its just a short walk away. Rather expensive, but high standards through out....parking is a problem as too is public transport. very few cabs

Helpful?
Thank mark s
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear mark s: Thank you for taking the time to send your thoughtful feedback regarding your recent stay at Four Seasons Houston. It was gratifying that you found our hotel terrific and conveniently located for your sports needs. Our downtown is soon to undergo an extensive renovation that will enliven the area, and we look forward to welcoming you back... More 

Oro Valley, Arizona
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff friendly, helpful and seem to be everywhere. If you're driving, check the parking fees. Very nice furnishings in the room and the bedding was perfecto! There was an error in the bill when I checked out but the front desk took care of it quickly and professionally.

Helpful?
Thank ydritch2016
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear ydritch2016: It is always uplifting to receive a positive review from our guests, and I appreciate your efforts to send this thoughtful response. It was gratifying that our staff provided warm hospitality in all areas and a pleasure that your enjoyed your accommodations and found the bedding exceptionally restful. I do wish to sincerely apologize for our incorrect billing... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

My son and I decided last minute to getaway for the weekend, for some one on one time. I purchased the "Kids in Houston" package, that includes things like a cooking and a hola hooping class. I must say we had a blast! The staff was extremely pleasant and attentive. The activities outlined in the package proved to be awesome... More 

Review collected in partnership with Four Seasons

Helpful?
Thank A TripAdvisor Member
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

To Mom and Son: Thank you for sharing your wonderful feedback regarding your recent stay at Four Seasons Houston. It was so gratifying that our "Kids in Houston" package was filled with enough fun activities to keep your four year old son entertained and what a compliment that he LOVED it! It was also rewarding that our staff provided warm... More 

Los Angeles, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Dated and poorly maintained. I enjoy staying at Four Seasons hotels and resorts because of the consistent high quality. This hotel does not come close to meeting the standards 4 Seasons has established.

Helpful?
Thank joelmcn94
ChantalAvery, Front Office Manager at Four Seasons Hotel Houston, responded to this review

Dear Joelmcn94, Thank you for taking the time to provide feedback on your recent stay with us. I am terribly sorry that we fell short of our standards over several different occasions during your stay with us. I would greatly appreciate to follow up with you personally, please reach out to myself directly at chantal.avery@fourseasons.com. Thank you. More 

Tampa, Florida
Level Contributor
187 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second time this year. Roo,was a bit different but still nice and spacious. Lobby is undergoing renovations and if he new gym is any indication it will be lovely when completed. We think we paid a very reasonable price for the accommodations and service we received. We especially like the complimentary shuttle to MD Anderson, make sure you make a... More 

Helpful?
Thank faarias
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Faarias: I wish to thank you for sending such a lovely review of your recent stay at Four Seasons Houston. I was so pleased that your accommodations were pleasant and that you greatly enjoyed our health club and relaxing by the pool with drinks and food for your tasty refreshment. It was also affirming that you felt our prices... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 

Additional Information about Four Seasons Hotel Houston

Address: 1300 Lamar St, Houston, TX 77010-3017
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $267 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons
Hotel Style:
#4 Spa Hotel in Houston
#5 Romantic Hotel in Houston
#8 Luxury Hotel in Houston
#10 Business Hotel in Houston
#18 Family Hotel in Houston
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