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DoubleTree by Hilton Hotel Houston Downtown

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Traveler (157)
Room & Suite (79)
Dining (4)
Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travelers talk about
“allen center”(21 reviews)
“hobby center”(19 reviews)
“corner room”(34 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,255)
There are newer reviews for DoubleTree by Hilton Hotel Houston Downtown
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeproximityconference
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211 - 215 of 1,210 reviews
Reviewed March 5, 2017

Never expected that the hotel would be so convenient to so many places in the downtown area. Loved the shuttle service as well. We were 3 traveling to family wedding and hotel was very accommodating in getting us large room with very comfortable rollaway bed...More

Review collected in partnership with DoubleTree by Hilton
Thank pegottyc
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded March 16, 2017

I am happy to hear that we exceeded your expectations. Our location is one of the many reasons our loyal guests stay with us, every time they come to Houston. Thank you for your review and for allowing us to play a small part in...More

Reviewed March 4, 2017

Excelent location in Downtown, close to every place, the shuttle back to every place, very convenius, friendly driver. Definite I be back and recommended to family and friends for visit Downtown Houston and stayed in this property.More

Review collected in partnership with DoubleTree by Hilton
Thank Betzabe M
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded March 6, 2017

Location, location, location! Thank you for your feedback. Although you are right that we have a great location in downtown Houston, the most pleasing part of your feedback is the comment about our friendly shuttle drive and the convenience of using our complimentary shuttle service....More

Reviewed March 4, 2017 via mobile

First off I found out the hard way that valet parking is required and it is $30 per day. Not happy about that but moving on. The desk had the wrong room reserved for me and they said that they were unable to change it....More

Thank Kirby H
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded March 6, 2017

Thank you for taking the time to provide such a detailed account of your stay. It is our goal to exceed our guests expectations, so I apologize that you did not have the intended experience. As much as we strive to honor every guest room...More

Reviewed March 2, 2017 via mobile

My stay was good although the only rooms available to me as a Diamond member was a room with two double beds. * I was on the Honors floor but the hotel lacks a members lounge. * Folks at the bar and restaurant were very...More

Thank kweldy01
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded March 6, 2017

Thank you for your valued feedback. As a most valued Diamond HHonors member, you deserve nothing but the best, so I apologize that we were unable to honor your requested room type. Thank you for your comments on the breakfast and the bar/restaurant staff. We...More

Reviewed March 2, 2017

Hotel room was not clean. I found old (used) chewing tobacco behind the nightstand when I was plugging my phone in. The lamp would not charge any of my devices. The bartender was not professional and left old food on the corner of the bar...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 623Ta100
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded March 6, 2017

Thank you for your feedback. We certainly strive for 100% guest satisfaction. However, it appears that we fell short of that goal with your stay and for that, I sincerely apologize. I assure you that I will share your comments with the appropriate personnel and...More

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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$126 - $330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$126 - $330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (157)
Room & Suite (79)
Dining (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
November 23, 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
September 6, 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
June 29, 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"Corner king suites was spacious and had a lot of windows"
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"Good location for downtown visit"
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"20th floor rooms looked nice, Although our room in 1706 was very good"
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"Most of the rooms are very quiet, so if you are looking for some quiet time then this is the place."
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