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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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928 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Houston Downtown
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Showing 892: English reviews
Singapore River, Singapore
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Close proximity to Chevron's downtown offices. Clean and comfortable rooms. Efficient valet parking had our car ready and waiting when we called for it. Breakfast is reasonable, but don't plan on room service as they are easily overwhelmed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CaFam1994
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide a review on your recent stay. It is this type of detailed feedback that not only supports where our efforts are proving to be successful, but it also points out areas where we have room for improvement. We value our relationship with all of our guests and we especially value our relationship... More 

Natchitoches, Louisiana, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was located in the finical district and met our needs for the Hobby Center. Stayed here to go to the play at the Hobby Center and it was only about a four block walk which took us about 10 minutes. Would definitely stay here again. Staff was very helpful and accommodating. We were allowed to check in about... More 

Helpful?
Thank Dennis B
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I appreciate you taking the time to write such a detailed account of your experience at our hotel. Many of our traveling guests and locals alike stay with us after an evening at the theatre. We are also a popular location for guests that stay down town after a Rockets or Astros ballgame. We offer complimentary shuttle transportation to both,... More 

DeSoto, Texas
1 review
4 of 5 stars Reviewed 5 weeks ago

I enjoyed my stay at this hotel. However, the only parking was valet @ $30 per night rate. One might think with the room rate charge you can catch a break with the parking since there is no other option.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank U1152VMvictorg
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your wonderful feedback. I assure you that we make sure our valet prices and room rates, both remain competitive and a value. Please consider that unlike us, some of our competitors and garages in the area do not allow in and out valet privileges. This is where we provide an additional value that others don't. Thank you... More 

Atlanta, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My clients in Houston are all connected by tunnels and the DoubleTree is connected to them, too. A nice way to escape the heat, grab a bite, and enjoy the walk. The view from my room was nice, too. I selected it using their electronic check-in ahead of time. White linens for the bed help the OCD in me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John A
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback, particularly for mentioning our convenient location and connection to both the sky bridge and the tunnel systems. We look forward to your return visit! More 

SAN ANTONIO, United States
1 review
5 of 5 stars Reviewed July 20, 2016

Very clean rooms, lack refrigerators. Clean lobby and great central downtown location. Always stay here if traveling to downtown Houston. Lobby is clean, rooms are clean, great sheets. Only drawbacks are lack of fridges and valet parking cost, although it is in and out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Raul V
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide such a detailed review and for your frequent stays with us. Please know that refrigerators and microwaves, along with various other amenities, are available upon request. They are on a first come first served basis, but we do try and accommodate as many guests as we can. Thank you also for mentioning... More 

Mansfield, Texas
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 17, 2016 via mobile

If you like the smell of pot in the halls and elevator, parties at 1:30 a.m. and loud hallway phonecalls at 4:00 a.m., this is the hotel for you. And, to top it off, the street noise from below sounds SUPER close (and we were on the 12th floor). It gets 2 stars because our room was clean, the bed... More 

Helpful?
Thank Shannonpc4
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay. It sounds like we did not meet your expectations, so for that I do apologize. Your feedback is very important, as it helps us to continually look for ways to improve. Please know that we have 24hour security available, that could have quickly resolved each of the... More 

Acworth, Georgia
Level Contributor
127 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

I recently stayed at the Doubletree in downtown Houston for 1 night on a business trip. The hotel was nice looking, inside and out, and the staff was very friendly and helpful. I got my yummy cookie and 2 bottles of water without asking, as well as my free breakfast card due to my HHONORS status. The room I had... More 

Helpful?
Thank GaryvM
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so very much for your wonderful feedback! We strive each and every day, to provide this same experience, for every one of our valued guests and it's nice to hear the results of our efforts. Let me also thank you for being a valued HHonors member. We look forward to your future stays with us! More 

Mcallen, United States
1 review
1 of 5 stars Reviewed July 16, 2016

Service was poor, rude , no attention to details any where, requested more pillow to be in room per booking in internet and not provided, charges $50 hidden cost for each day you stay and not mentioned at time of booking, web page says charge at the end of the stay, they charged my card minute i stepped in to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard M
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your detailed account of your recent stay with us. Let me start by offering my sincere apology, for not delivering on our commitment to “create a rewarding experience”. In order to assure that your special requests are received prior to your arrival, please make sure that you book your reservations at doubletree.com. The $50 is an authorization... More 

Gilbert, United States
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed July 15, 2016

Service at check-in was very friendly and efficient - the lobby was bright and open, but our room was very tired and old. The walls were very thin - we became intimately acquainted with our neighbors who had been out drinking and decided to continue the party back in their room. We know their names and various personal details, not... More 

Helpful?
1 Thank J M
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for the detailed account of your stay. It is always nice how friendly our staff is and how we make people feel welcome when they stay with us. Please know that we offer the amenities you mentioned, i.e. refrigerators, microwaves and transportation to more leisure areas of downtown, all upon request and free of charge. Note that we... More 

beaumont texas
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 15, 2016

My husband stays here at least 6 times a year. He does business for Chevron so it is convenient. We checked in late on this stay. We asked for a room that didn't look out on a garage or a/c units..... The gentleman at the front desk gave us a room on the 19 floor that fit our request. We... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank luckyled
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your detailed feedback and for being a valued repeat guest. I apologize for the glitches experienced during this most recent stay. The construction project is actually that of the surrounding office buildings, but our guests will be able to take advantage of the beautiful park like improvements, once complete. The desk agent should have been more intuitive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $91 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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