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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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910 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Walnut Creek, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a very convenient downtown location, yet slightly tucked away from car/foot traffic. I had a very comfortable stay. The room was very clean. The fitness center was very basic but had enough.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sangeeta B
Edinburg, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

We took our medium sized dog and paid the pet fee. We were unable to ride the shuttle! We were not given an explanation and were treated like they were doing us a favor. Poor hotel! We won't be staying here again! Good location. Decent sized rooms.

Helpful?
Thank ThisWayHome
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback. I apologize that we were not able to accommodate your pet. We are a pet friendly hotel, so I am not exactly sure why we were unable to accommodate your pet on the shuttle. I assure you that I will look into this matter with my guest services staff, so I understand what happened and... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

From arrival to departure, we were provided excellent customer service. The staff was friendly and the facility was/is very well kept. I Will definitely be going back! This is now my hotel of choice in downtown Houston!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 267melanieh
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW! We sure do appreciate the detailed account of your stay with us, especially the note that we are now "your hotel of choice"! This is the type of experience we strive to provide to all of our valued guests and it's especially rewarding to hear about it first hand! Thank you again and we certainly look forward to your... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is well kept but the staff opinion's differ in same subject and I wonder why everyone is not in the same page. The staff have to be upfront with little nickel and dime and not during check out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bo O
Singapore River, Singapore
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Close proximity to Chevron's downtown offices. Clean and comfortable rooms. Efficient valet parking had our car ready and waiting when we called for it. Breakfast is reasonable, but don't plan on room service as they are easily overwhelmed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CaFam1994
Natchitoches, Louisiana, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel was located in the finical district and met our needs for the Hobby Center. Stayed here to go to the play at the Hobby Center and it was only about a four block walk which took us about 10 minutes. Would definitely stay here again. Staff was very helpful and accommodating. We were allowed to check in about... More 

Helpful?
Thank Dennis B
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I appreciate you taking the time to write such a detailed account of your experience at our hotel. Many of our traveling guests and locals alike stay with us after an evening at the theatre. We are also a popular location for guests that stay down town after a Rockets or Astros ballgame. We offer complimentary shuttle transportation to both,... More 

DeSoto, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay at this hotel. However, the only parking was valet @ $30 per night rate. One might think with the room rate charge you can catch a break with the parking since there is no other option.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank U1152VMvictorg
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your wonderful feedback. I assure you that we make sure our valet prices and room rates, both remain competitive and a value. Please consider that unlike us, some of our competitors and garages in the area do not allow in and out valet privileges. This is where we provide an additional value that others don't. Thank you... More 

Atlanta, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My clients in Houston are all connected by tunnels and the DoubleTree is connected to them, too. A nice way to escape the heat, grab a bite, and enjoy the walk. The view from my room was nice, too. I selected it using their electronic check-in ahead of time. White linens for the bed help the OCD in me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John A
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback, particularly for mentioning our convenient location and connection to both the sky bridge and the tunnel systems. We look forward to your return visit! More 

SAN ANTONIO, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean rooms, lack refrigerators. Clean lobby and great central downtown location. Always stay here if traveling to downtown Houston. Lobby is clean, rooms are clean, great sheets. Only drawbacks are lack of fridges and valet parking cost, although it is in and out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Raul V
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide such a detailed review and for your frequent stays with us. Please know that refrigerators and microwaves, along with various other amenities, are available upon request. They are on a first come first served basis, but we do try and accommodate as many guests as we can. Thank you also for mentioning... More 

Mansfield, Texas
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

If you like the smell of pot in the halls and elevator, parties at 1:30 a.m. and loud hallway phonecalls at 4:00 a.m., this is the hotel for you. And, to top it off, the street noise from below sounds SUPER close (and we were on the 12th floor). It gets 2 stars because our room was clean, the bed... More 

Helpful?
Thank Shannonpc4
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay. It sounds like we did not meet your expectations, so for that I do apologize. Your feedback is very important, as it helps us to continually look for ways to improve. Please know that we have 24hour security available, that could have quickly resolved each of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas Street, Houston, TX 77002-4777
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $87 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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