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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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930 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Oslo, Norway
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

When I heard it's a hotel "by Hilton" I expected the Hilton experience, but the hotel is pretty outdated, especially the bathrooms. It might be me, but getting the water running for a shower it took 10 minutes. Rest of it is pretty ok, but it would need some renovations.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Raluca B
Austin, Texas
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had to make an emergency overnight in Houston on a Friday evening (help son with some car trouble), so I booked on Hilton app this Doubletree. On weekends in Houston, I always target the nicer hotels downtown since they have great rates. I remembered that I stayed here some other time in last 5 years or so - I like... More 

Helpful?
Thank Howintex
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW! Thank you for taking the time to write such a detailed review of your stay with us. This is exactly the experience we strive to provide for each and every one of our guests, so thank you for letting us know that we hit the mark! We look forward to future visits. Also, we offer complimentary transportation to Astro's... More 

Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a good business hotel in term of amenities. For me it is best as it is connected to the tunnel which connects to my office. So it was really convenient for me. The hotel has decent gym with no swimming pool. I stayed there for more than 2 weeks and my stay was comfortable. The front desk staff... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Reecha S
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I appreciate you taking the time to complete a review of your stay. Besides the very accurate comments about our great location, I was most pleased to read your comments about the friendliness and helpfulness of most of our staff. I was however, disappointed to hear about your experience in our restaurant. Please accept my apology for the lack of... More 

Golden, Colorado
1 of 5 stars Reviewed 1 week ago

I used to stay Double Tree Houston downtown and I mostly had a satisfying experience. In this visit, our experience were horrible. On our second night, there were a party going on in the room right next to ours. People were listening music very loudly, shouting, screaming, etc. They were even smoking marijuana, we could get the smell. We (I,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mtorcuk
Tirunelveli, India
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in Aug 2016 for three nights. Free shuttle is provided by this Hotel to drop the guest in Downtown. Used this service on the last day. Room is not provided with Fridge, Microwave and Locker. On demand provided a mini fridge & microwave. for locker I have to use the front desk, so didn't opt it. Ordered Napa... More 

Helpful?
Thank Mani K
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you, I appreciate you taking the time out to share your experience. Quite a few of our guests take advantage of our free shuttle service, particularly for dinner or for catching the Houston Astro's home games, or even an evening of music during one of the many concerts held at nearby Toyota Center, home of the Houston Rockets! I... More 

Georgia
1 review
3 of 5 stars Reviewed 1 week ago

This is a basic Hilton property but I stay there every week because it is decent and close to the office. The price is competitive with other hotels nearby. Lower than the Hyatt but more than the Whitehall. The Whitehall is a nicer hotel for a few dollars less but their points system is really bad so as a regular... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank D6306MQandrewm
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your review comments. Please know that we sincerely appreciate and value you as a frequent stayer and HHonors member. We work to offer a consistently competitive value within the downtown market. Our lobby bar is open evenings, along with in room dining, for your evening pleasure. Thank you once again and I look forward to future stays.... More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Double Tree while visiting my daughter. It was a great location, attentive staff and a nice sized( King) room which was clean. Would highly recommend this hotel and would stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank patrickmC1794LL
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to complete a review of your experience. I am so happy to hear that you were pleased with every aspect of your stay, particular the staff and cleanliness of your accommodations. These are two pillars of our success and we work hard to deliver to every guest, every time. Thank you again and we... More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed here before, great hotel and close to our daughter. Just had one concern this time, a dirty wash rag had been left on the shower rack.. I know that staff are very busy and human.. But makes you worry if any thing else was missed or hurried.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judith E
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback and for being a repeat guest. I apologize about the rag being left in your room. Because you have stayed with us on multiple occasions, you know that this certainly is not up to our standard. I hope this does not prevent you from staying with us again on your next Houston visit! More 

McKinney, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is very dirty. Save your money and time! Very disappointing for a Double Tree-Hilton property! Bathroom had low quantity of towels and a low quality of cleaning too! Do not stay here as you will regret it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rtc444
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for completing your review. Let me first of all apologize that we did not meet your expectations. We certainly strive for 100% satisfaction with all of our valued guests and for the vast majority, as communicated by most that stay with us, we do achieve that goal. At Doubletree, when a guest has an issue, our commitment is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and helpful. The room was very clean and comfortable. Great views and good value, will definitely be staying here again. Really liked that we were able to choose our own room and that we were able to check in online and just pickup our room keys when we arrived because we were in a big hurry... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank irenecJ3733WZ
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. It's great to hear that you enjoyed Hilton's new amenities with digital check in and choosing your own room. I will be passing your comments onto our staff. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $97 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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