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Courtyard Houston Brookhollow

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2504 North Loop West, Houston, TX 77092
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118 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Moore, Oklahoma
Level Contributor
324 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Positives: Clean, comfortable, casual, good rate Negatives: few retail or dining options nearby, some road noise About 30 years ago, I travelled to Houston on business quite often. It's been a couple of decades since my last visit. This hotel was probably new about that time. They've done a credible job of keeping the facility up to date. I noticed... More 

Helpful?
Thank The_Real_Birdcatcher
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I am here in a business trip. The people in the front they always treat you very nice. The guys in the bistro are pretty good as well. They are always looking for you and they make sure you get everything for your breakfast. I will try to comeback whenever I have the chance to come to Houston.

Helpful?
Thank Esteban G
1 review
5 of 5 stars Reviewed 5 days ago NEW

I just want to give a special shout out to Chandra Perry as she handled taking care of getting all my Briones Family a room this past weekend, even the ones that came in last minute. I also want to give a special, special shout out and thank you to ROSA RIVERA at the front desk. She was bilingual, which... More 

Helpful?
Thank Venecia M
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at the Courtyard Brookhollow and I really enjoyed my stay. I first stayed on June 9 and most recently again on July 13-14. The team they have at this hotel always make sure to make you feel welcome and are eager to help when they can. During my most recent stay I asked if I could possibly... More 

Helpful?
Thank MLedesma
Sarasota, Florida
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I've visited dozens of Courtyard properties across the country and this one is the worst I've ever seen. When I checked in I asked if I had gotten the suite upgrade I asked for as a MR Platinum member. I was told I had, but I ended up with a standard room instead. The air conditioning in the guest room... More 

Helpful?
Thank Mike R
CYBrookhollowGM, General Manager at Courtyard Houston Brookhollow, responded to this review

I am very sorry that you were disappointed with your stay. While we do not have suites, the room type that you were given is an upgraded room type with a sofa and sitting area. I apologize for the miscommunication and have discussed with out Front Desk Team making sure they use the correct terminology, as the room is not... More 

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Anaheim, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2016

Next to 610 fwy but it's more of a convenience than a hassle. I stayed recently with wife and 2 yr old daughter, Fri-Mon. Bathrm is kind of small but is clean. Pool is small, and we didn't use it. Staff is great and helpful. There's a bistro restaurant in lobby and a market area stock with drinks and snacks/food.... More 

Helpful?
Thank Alybruin
Noblesville, United States
Level Contributor
18 reviews
5 hotel reviews
3 of 5 stars Reviewed May 22, 2016 via mobile

Meets the Courtyard Standard. Good comfortable room with nice staff. Hotel was clean at every turn and convenient parking right outside my door. Not an area to walk around and find places to eat, especially late. I would stay here again without reservation.

Helpful?
Thank William G
CYBrookhollowGM, General Manager at Courtyard Houston Brookhollow, responded to this review

Thank you for your review, and compliments to our staff. While I agree that Houston is not a walking town, we do have two choices just across from the hotel in addition to The Bistro inside the hotel. And, in addition, within 5-10 minutes driving the Washington Corridor/Garden Oaks areas are the new trendy place for a great selection of... More 

Tavares, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 19, 2016

This is typical of the Courtyard Marriott chain. An older facility with some refurbishment. The rooms and bathrooms are small by todays standards. Most facilities in this class of motel now offer free breakfast as part of the package, but the Courtyard sells you an overpriced breakfast. My main concern was with the Bistro. They serve breakfast and light supper... More 

Helpful?
Thank JimP32778
CYBrookhollowGM, General Manager at Courtyard Houston Brookhollow, responded to this review

I appreciate your compliments to the housekeeping team, and for the feedback on other items during your stay. It was just prior to your stay that we had experienced a menu update that resulted in the system incorrectly updating pricing. Thanks to your informing our team, we were able to report the issue and have it corrected. While menu pricing... More 

Chilliwack, Canada
Level Contributor
284 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed May 10, 2016

Great Courtyard by Marriott. Fantastic Staff at check in. Very clean and comfortable rooms. Nice Bistro area as well and fantastically fast Wifi connection too - very fast. Restaurants within walking distance.

Helpful?
Thank JaysonC1974
CYBrookhollowGM, General Manager at Courtyard Houston Brookhollow, responded to this review

Thank you for your review. I agree that in addition to a convenience and central location, our team and service separate us and keep our regular guests and clients coming back. Chris Pomilla, General Manager More 

Austin, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 25, 2016

Stayed here 2 nights for a wedding in the Heights. Very clean, beds comfy, rooms nice. Even got to use the fitness room, which was small but had what I needed. The staff was super friendly, I would stay here again. The only thing I would say as a negative is that there is a lot of construction around the... More 

Helpful?
Thank karen k
CYBrookhollowGM, General Manager at Courtyard Houston Brookhollow, responded to this review

We are very happy to hear that you enjoyed our hotel and service, and that we contributed positively to the celebration of the joyous event. We are also glad to report that most construction is moving beyond the hotel to the US 290 improvements and that the North Loop/I-610 in front of our hotel is seeing little to no construction... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests. We offer a new lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. ... more   less 

Additional Information about Courtyard Houston Brookhollow

Address: 2504 North Loop West, Houston, TX 77092
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $73 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Brookhollow 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Brookhollow Hotel Houston
Houston Courtyard
Houston Marriott
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